Newton procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Access, correct, or delete Personal Information.” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Depending on your jurisdiction, you may have rights to:” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Withdraw consent at any time (where processing is based on consent).” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ We sign Business Associate Agreements with Practice Partners.” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Restrict or object to certain processing.” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ Newton may transfer Personal Information to the United States and other countries that may have different data-protection laws than your jurisdiction. We rely on standard contractual clauses or equivalent safeguards where required. Subscriber practices are responsible for ensuring that their use of the Service complies with U.S. export-control and economic-sanctions laws.” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ How to exercise. If you are a patient, please contact your Practice Partner first. We honor valid requests we receive directly at support@joinnewton.com.” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Opt out of “sale” or “sharing” of Personal Information (CPRA).” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Newton may process and store Subscriber Data in the United States or in other countries outside your residence. You acknowledge that such data may be accessible to law-enforcement and national-security authorities of those jurisdictions.” | Captured 2026-09-25Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ any Data-Processing Addendum (“DPA”) executed between you and Newton” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ We retain Personal Information only as long as necessary to: (a) fulfill the purposes listed in Section 3, (b) comply with legal or contractual obligations, or (c) resolve disputes. Call audio is retained for the period specified in the Practice Partner’s settings (default: 18 months) and deleted or anonymized thereafter, unless a longer period is required by law or the Partner’s instructions.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Upon expiration or termination, Newton may retain Subscriber Data as permitted by the BAA, DPA, or Privacy Policy. You may request return or deletion of Subscriber Data; additional fees may apply.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ If a Practice Partner enables voice-print recognition or sentiment scoring, Newton retains biometric identifiers only as necessary to provide the feature and deletes or irreversibly anonymizes them within 30 days after the Partner disables the feature or at contract termination, whichever comes first. Newton will not sell, lease, or trade biometric data.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Legal or Regulatory Authorities. As required to comply with law, court orders, or lawful requests by public authorities (including to meet national-security or law-enforcement requirements).” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Corporate Transactions. In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We share Personal Information only as follows:” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Service Providers & Sub-Processors. Hosting, telephony, payment, analytics, and support vendors bound by confidentiality and data-processing agreements.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Practice Partners. If you receive communications from a specific practice, relevant data (e.g., call recordings, transcripts, SMS replies) is shared with that Practice Partner.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ The Processing Services are powered by Rainforest Technology, Inc. (“Rainforest”). By using the Processing Services, you (“Merchant”) agree to the Rainforest Processing Terms and Conditions available at https://legal.rainforestpay.com/processingterms, which may be amended at any time on notice.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Newton makes support services available via our website, email, chat, or phone. Additional support may be available under your Order and may require payment of applicable fees. Newton’s ability to deliver support depends on your cooperation and timely provision of accurate information.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ If you, the Merchant, have an alternative pricing agreement with Newton, please refer to that agreement for official pricing.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Newton may increase the Card Transaction Volume Fee or Transaction Per Item Fee if Merchant’s (a) American Express credit card volume exceeds twenty percent (20%) of total monthly card volume; (b) corporate card volume exceeds ten percent (10%) of total monthly card volume; or (c) card transactions over one thousand dollars ($1,000.00) exceed three percent (3%) of total monthly card volume. Such increases shall become effective only after Newton provides Merchant written notice.” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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