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data retention · Terms of Service

Napkin AI policy finding

“ 11.2 Return and Deletion. Upon expiry or termination of the Agreement, Napkin AI shall, at the Customer’s election: (a) return all Customer Personal Data in a structured, commonly used, machine-readable format; or (b) securely delete or destroy all Customer Personal Data. Such return or deletion shall be completed within seven (7) calendar days for data held in active production systems and within thirty (30) calendar days for data held in backup systems and operational logs, unless applicable law requires Napkin AI to retain such data for a longer period.”
Document
Terms of Service
Captured
2026-06-10
Location
§ 11.2
Snapshot SHA-256
086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/napkin-ai/finding/data-retention-dee3fdae7da8fc7f58fb

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