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tier differences · Terms of Service

Langfuse policy finding

“ Only for Clients on an enterprise plan or with an Order Form that includes a Service Level Agreement (a 'SLA'). Langfuse will use commercially reasonable efforts to meet the target availability for core services stated in the Order Form, measured by Langfuse's production monitoring/status records. If the target is not met, Client may request service credits as specified in the Order Form; credits are Client's sole remedy and will not exceed fees for the affected period. Exclusions include scheduled/emergency maintenance, Client/third-party causes, beta/preview features, and force majeure. Langfuse may update this Section, but will not materially reduce commitments during the then-current term; any reduction applies only at renewal.”
Document
Terms of Service
Captured
2026-06-08
Location
§ 12 (SERVICE LEVELS (Enterprise Only))
Snapshot SHA-256
851f221896b2bc23c3f4c069b2c76b82c8dbae0a83b9894087e96995b84e383c
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/langfuse/finding/tier-differences-817a250a47488db4bb4f

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