moderation enforcement · Terms of Service
Klaviyo policy finding
“ 6.3. Billing, Invoicing, and Payment Terms. Klaviyo will charge Customer the Fees for the Services in advance for each billing period on or after the first day of such billing period. All Fees for Services are due and payable in US Dollars and are non-refundable. If Customer is paying by credit card or eCheck, (a) Customer hereby irrevocably authorizes Klaviyo to charge the credit card or other payment method provided for any such amounts when due, (b) amounts due will be automatically charged, (c) if Customer’s credit card is declined, Klaviyo will attempt to reach out to Customer for a new payment method, and (d) if Customer’s credit card expires, Customer hereby gives Klaviyo permission to submit the credit card charge with a later expiration date. If Klaviyo fails to resolve an issue with Customer resulting from a credit card decline or expiration, Klaviyo may terminate the account due to non-payment. Customer agrees to notify Klaviyo of all billing disputes within fourteen (14) days of delivery of the billing statement or invoice, and disputes not made within that time are waived. Late payments, including those resulting from credit card declines, will accrue interest at a rate of one and one-half percent (1.5%) per month, or the highest rate allowed by applicable law, whichever is lower. If Klaviyo must initiate a collections process to recover Fees due and payable hereunder, then Klaviyo shall be entitled to recover from Customer all costs associated with such collections efforts, including but not limited to reasonable attorneys’ fees. In the event Klaviyo delivers to Customer an invoice for any Fees or interest payments owed hereunder, such invoiced amounts shall be due upon receipt, unless otherwise set forth in the Service Order.”
- Document
- Terms of Service
- Captured
- 2026-06-08
- Location
- § 6.3
- Snapshot SHA-256
- 8966ae6fa77f0f8d1dd5515aa12bedc74c58f5aae66861413fe6894282f2cf8d
Informational only, not legal advice. Terms change; verify the source and capture date.