Skip to main content
Platform Review
PricingSign in
← Intercom Fin AI assessment

privacy data use · Terms of Service

Intercom Fin AI policy finding

“ b) No Sensitive Personal Information. Except as otherwise expressly agreed between the Parties in writing by entering into a business associate agreement for HIPAA data, Customer specifically agrees not to use the Services to collect, store, process or transmit any Sensitive Personal Information. Customer acknowledges that Intercom is not a payment card processor and that the Services are not PCI DSS compliant. Except for Intercom's obligations under any business associate agreement entered into with Customer, Customer shall be responsible for any Sensitive Personal Information it submits to the Service, and Customer acknowledges that Intercom is not subject to any additional obligations that may apply to any Sensitive Personal Information submitted to the Services.”
Document
Terms of Service
Captured
2026-06-07
Location
§ 3.5
Snapshot SHA-256
afcb7f1f7ee950785eff0359aa5d18ec0b41e2286a1e71439daec7459bff5628
Open captured source →

Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/intercom-fin/finding/privacy-data-use-2e41264cf65dee5d0faf

📢 POLICY UPDATES ALERT

AIRIN Brief

Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.