Humwork procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ We process your personal data based on the following legal bases: Contract Performance. Processing necessary to provide the Services you have requested (e.g., account creation, payment processing, facilitating consultations). Legitimate Interest. Processing necessary for our legitimate business interests, such as improving the Services, developing AI technologies, maintaining platform security, and conducting analytics — where such interests are not overridden by your data protection rights. For AI model training and development activities, we have conducted balancing assessments to ensure our interests do not disproportionately affect your rights. Consent. Where we rely on your consent, you have the right to withdraw it at any time. Legal Obligation. Processing necessary to comply with applicable laws and regulations.” | Captured 2026-07-20Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ Humwork is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required by applicable law, we implement appropriate safeguards for international data transfers, such as standard contractual clauses or other approved mechanisms.” | Captured 2026-07-20Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ If you are located in the EEA, UK, or Brazil, the following additional provisions apply:” | Captured 2026-07-20Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ In addition to the rights described in Section 5, you may also have the right to:” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Financial information related to Expert payouts is processed through our payment processor and retained as required for tax reporting and compliance purposes.” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Upon termination: Your right to access and use the Services will cease immediately. Client Accounts. Any remaining purchased credit balance may be forfeited, except as required by applicable law or at Humwork's discretion. Expert Accounts. Credits earned by an Expert for completed consultations prior to termination will be paid out to the extent they meet the minimum payout threshold, unless termination is for fraud, illegal activity, or material breach of these Terms. Provisions of these Terms that by their nature should survive termination will survive, including but not limited to Sections 6 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 11 (Dispute Resolution), and 14 (Governing Law). Humwork's licenses to your User Content, Expert Content, and Consultation Data as described in Section 6 shall survive termination.” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ You may request that we correct inaccurate or incomplete personal information.” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ We retain your personal information for as long as your account is active or as needed to provide the Services. After account closure, we retain information as necessary to:” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Support ongoing AI research and development as permitted under this Privacy Policy Consultation Data and Expert Content may be retained in de-identified or aggregated form indefinitely for the purposes described in Sections 2.2, 2.3, and 4.4. We periodically review retained data and delete or anonymize information that is no longer necessary for the purposes for which it was collected.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Your consultation ratings, response times, and performance metrics are used to maintain quality standards and improve matching algorithms. Aggregate performance data may be shared with Clients during the matching process.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Payment Processing Credit purchases, subscription billing, and Expert payouts ” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ If Humwork is involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ The Services may contain links to or integrations with third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services, and we encourage you to review their respective privacy policies. We are not responsible for the privacy practices of third parties. Our platform integrates with third-party AI services to power features such as expert matching, content summarization, and qualification assessments. Information shared with these providers is governed by their respective privacy policies and our data processing agreements with them.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We do not sell your personal information to third parties for their own direct marketing purposes. We may share your information in the following circumstances:” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ These providers are contractually obligated to use your information only as necessary to provide their services to us and in accordance with this Privacy Policy.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We share information with third-party service providers who perform services on our behalf, including:” | Captured 2026-07-20Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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