data retention · Privacy Policy
HeyGen policy finding
“ We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information. After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 30 days and then automatically and permanently erased. If you submit a request to delete your information, we strive to take steps to delete that information within 72 hours of your request, unless we are required or permitted to retain such information under applicable law. For additional information, see “Summary of Your Rights” below.”
- Document
- Privacy Policy
- Captured
- 2026-06-07
- Location
- § 8 (How Long Do We Store Your Information?)
- Snapshot SHA-256
- 45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c
Informational only, not legal advice. Terms change; verify the source and capture date.