{"platform":"HeyGen","slug":"heygen","category":"Image / Video / Audio Generation","website":"https://www.heygen.com","risk_rating":"high","verification":"fully_verified","verification_detail":{"tier":"fully_verified","partial_reason_code":"none","partial_reason_label":"Complete","blocked_core_documents":[]},"rating":{"value":"high","unknown_reason_code":"none","unknown_reason_label":"Rated"},"corpus_status":"corpus_complete","canonical":"https://airinetwork.com/platform/heygen","machine_url":"https://airinetwork.com/api/machine/platform/heygen","last_reviewed":"2026-07-27","findings_count":114,"findings":[{"surface":"output_ownership","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"Further, if you distribute your User Output to others, to the extent required by applicable law, you must proactively disclose that such User Output was created using artificial intelligence technologies so as not to mislead others of its origin.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=Further%2C%20if%20you%20distribute,others%20of%20its%20origin.","structural_citation":"§ 2 (License to Use the Services)","citation_basis":"section_number","char_start":8372,"char_end":8618,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"output_ownership","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, you own all rights in your User Input or User Output, and does not restrict your ability to use User Output for your own purposes (including for commercial purposes), except in the case of termination as specified below, and expressly disclaims any liability arising from your use of any User Output for a commercial purpose. User Outputs are not considered part of the Services. As between us and you, to the extent we acquire any rights in any User Output, we hereby assign to you all right, title and interest in and to such User Output. Your User Input, User Output, and any other information, materials, or content you post, upload, submit, or make available through the Services are collectively referred to herein as “Your Content.” You are responsible for Your Content, including taking all steps necessary to ensure that it does not violate any laws or rights of third parties or these Terms. You acknowledge that, due to the nature of the Services and generative artificial intelligence, User Output may not be unique and other third party users may generate similar content from their independent use of the Services. Such output that is requested by and generated for other third party users are not considered your User Output, and Company’s assignment of its rights in to you in User Output above does not extend to rights in a third party users’ output.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20As%20part%20of,third%20party%20users%E2%80%99%20output.","structural_citation":"§ 3","citation_basis":"section_number","char_start":8708,"char_end":10493,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"output_ownership","risk":"low","confidence":"high","tier":"Paid","verified":true,"quote":"As between HeyGen and you, you own all rights in your User Input or User Output, and does not restrict your ability to use User Output for your own purposes (including for commercial purposes), except in the case of termination as specified below, and expressly disclaims any liability arising from your use of any User Output for a commercial purpose. User Outputs are not considered part of the Services. As between us and you, to the extent we acquire any rights in any User Output, we hereby assign to you all right, title and interest in and to such User Output.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=As%20between%20HeyGen%20and,to%20such%20User%20Output.","structural_citation":"§ 3","citation_basis":"section_number","char_start":9098,"char_end":9665,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"training_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"To train and enhance the models that power our products and services, including to make our avatar creation models more accurate. It is necessary for our legitimate interest and subject to appropriate safeguards. You may request to opt-out of this training and enhancement by contacting us at [email protected] .","caution":"User content (including inputs, voice, images, videos) is used by default to train AI models. Opt-out is available but requires affirmative user action via email; it is not opt-in.","provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=To%20train%20and%20enhance,us%20at%20%5Bemail%26%23160%3Bprotected%5D%20.","structural_citation":"§ 4","citation_basis":"section_number","char_start":10489,"char_end":10806,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"training_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Below, we list the purposes and appropriate legal grounds for processing:\n Providing and managing your Account and access to and use of our Services. It is necessary to perform our obligations under the Terms of Service agreement between you and us.\n Personalizing and tailoring your experience with our Services, including surfacing recommendations, enabling you to create Output and generating such output for you. It is necessary to perform our obligations under the services agreement between you and us.\n Providing customer support, responding to communications from you, sending you emails that you have subscribed to, or announcements relating to your account. It is necessary to perform our obligations under the services agreement between you and us.\n To train and enhance the models that power our products and services, including to make our avatar creation models more accurate. It is necessary for our legitimate interest and subject to appropriate safeguards. You may request to opt-out of this training and enhancement by contacting us at [email protected] .\n Providing customer support, responding to communications from you, sending you emails that you have subscribed to or announcements relating to your account. It is necessary to perform our obligations under the services agreement between you and us.\n Understanding the usage of our services, understanding trends and preferences, improving and repairing errors in the services, and in this context developing new products, services, features, and functionalities. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Below%2C%20we%20list,features%2C%20and%20functionalities.%20","structural_citation":"§ 4","citation_basis":"section_number","char_start":9727,"char_end":11271,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"training_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to research, develop and improve our AI models. \n We have a legitimate interest in using your Personal Data for the purpose of research and development of AI models, to the extent that the balance between rights and interests is safeguarded. You may opt-out from such processing by contacting us at [email protected] . ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,at%20%5Bemail%26%23160%3Bprotected%5D%20.%20","structural_citation":"Privacy Policy › “Research and development of AI models”","citation_basis":"heading_path","char_start":40065,"char_end":40424,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"commercial_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" ii. Scope of License. The license granted to you is limited to a non-transferable license to use the Mobile App on any iPhone, iPod touch, iPad, or any other Apple device that you own or control as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20ii.%20Scope%20of,Store%20Terms%20of%20Service.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":38911,"char_end":39189,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"Pursuant to the DPF Program, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under the DPF, should direct their query to [email protected] .","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=Pursuant%20to%20the%20DPF,query%20to%20%5Bemail%26%23160%3Bprotected%5D%20.","structural_citation":"§ 9 (How Do We Secure Your Information?)","citation_basis":"section_number","char_start":21633,"char_end":22188,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" When you submit information via our Site, you may be given options to restrict our use of your information. We aim to give you strong control on our use of your information. Depending on where you live, you may have certain rights in relation to your personal information. However, these rights are not absolute, and may only apply in certain circumstances.\n Access. You may have the right to request access to the information we hold about you, how we use it, and who we share it with.\n Delete. You may have the right to request that we delete information we hold about you. You can do it yourself by deleting data from your account or deleting the account.\n Correct. You may have the right to request that we correct inaccurate information we maintain about you.\n Opt out of targeted advertising. You may have a right to opt-out of the processing of your information for the purposes of targeted advertising. For more information, please see the “Cookies and Other Tracking Technologies” section above.\n Portability. You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party.\n Restriction of processing to storage only. You may have the right to ask us to stop, suspend or restrict our processing of personal information.\n Objection. You may have the right to object to our processing of personal information, including to object to (i.e., opt out of) your information being used to train our models, by contacting us at [email protected] You can also object to marketing at any time by using the unsubscribe/opt-out function displayed in our communications to you.\n","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20When%20you%20submit,communications%20to%20you.%20","structural_citation":"§ 10 (Summary of Your Rights)","citation_basis":"section_number","char_start":22958,"char_end":24606,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" As described above, the Site and Services may use certain Tracking Technologies to collect Usage Data, including first-party Tracking Technologies (those placed directly by us and are used only by us) and third-party Tracking Technologies (those placed by websites, services and/or parties other than us). These Tracking Technologies include those provided by Google Analytics, Datadog, DoubleClick and Meta.\n We use Tracking Technologies because it is in our legitimate interests to facilitate, improve and tailor your experience with the Services, run analytics, de-bug and to provide and improve our products and services. For example, we use Datadog to better understand our user’s experience (e.g., how much time is spent on pages, what features they use, what links they choose to click, etc.) and this enables us to build and maintain the Services with user feedback. We may associate Usage Data with the device you use to access the Services, or email accounts you use to engage with us. We also use Tracking Technologies for advertising related purposes, including for remarketing and to deliver targeted ads to you, and analyze and measure the effectiveness of our advertisements. We use cookies on our Site in accordance with current English and EU Cookie Laws, and if you are in the EU or UK, we request your consent before dropping Tracking Technologies that are not strictly necessary for the Services.\n Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20As%20described%20above%2C,of%20Tracking%20Technologies.%20","structural_citation":"§ 7 (Cookies and Other Tracking Technologies)","citation_basis":"section_number","char_start":16821,"char_end":18386,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Information drawn from other personal information provided to us, which could include your preferences, interests, and other information used to personalize your experience.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Information%20drawn%20from,to%20personalize%20your%20experience.","structural_citation":"Privacy Policy › “Professional-related information, such as your business/company name”","citation_basis":"heading_path","char_start":29563,"char_end":29737,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We use Tracking Technologies because it is in our legitimate interests to facilitate, improve and tailor your experience with the Services, run analytics, de-bug and to provide and improve our products and services. For example, we use Datadog to better understand our user’s experience (e.g., how much time is spent on pages, what features they use, what links they choose to click, etc.) and this enables us to build and maintain the Services with user feedback. We may associate Usage Data with the device you use to access the Services, or email accounts you use to engage with us. We also use Tracking Technologies for advertising related purposes, including for remarketing and to deliver targeted ads to you, and analyze and measure the effectiveness of our advertisements.","caution":"Usage data is associated with device and email for targeted advertising and remarketing; relies on 'legitimate interests' basis which may not align with user expectations.","provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=We%20use%20Tracking%20Technologies,effectiveness%20of%20our%20advertisements.","structural_citation":"§ 7 (Cookies and Other Tracking Technologies)","citation_basis":"section_number","char_start":17232,"char_end":18012,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"Sending you marketing communications, including news and offers on our products or services (with your permission/consent or where otherwise permitted by applicable law). Unless permitted by law, we will not send you unsolicited marketing communications. We will also take all reasonable steps to ensure that we comply with our obligations under applicable email marketing laws. You can unsubscribe from our emails at any time by using the unsubscribe function in the email communication to you.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=Sending%20you%20marketing%20communications%2C,email%20communication%20to%20you.","structural_citation":"§ 4","citation_basis":"section_number","char_start":12171,"char_end":12666,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may use your Personal Data to address any administrative or legal issues pertaining to HeyGen, including but not limited to intellectual property infringement, defamation, rights of privacy issues, to enforce our Terms of Service or other legal rights, to facilitate transactions and payments, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency. \n We, or a third party, have a legitimate interest in using your Personal Data for the purpose of addressing administrative and legal issues. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20use,and%20legal%20issues.%20","structural_citation":"Privacy Policy › “Administrative and legal”","citation_basis":"heading_path","char_start":39166,"char_end":39724,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Data security is of great importance to us, and to protect your personal information, we have put in place suitable physical, electronic, and managerial procedures designed to safeguard and secure personal information collected through our Site. You can review them here .\n Notwithstanding any security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure, and we cannot guarantee that the collection, transmission and storage of data will always be secure. Please take suitable precautions when transmitting data via the Internet to us.\n Pursuant to the DPF Program, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under the DPF, should direct their query to [email protected] . If requested to remove data, we will respond within a reasonable timeframe.\n We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Data%20security%20is,or%20subsequently%20authorized.%20","structural_citation":"§ 9 (How Do We Secure Your Information?)","citation_basis":"section_number","char_start":21019,"char_end":22517,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We automatically collect certain information about your interaction with the Services (“Usage Data”), including through cookies, web beacons and other technologies (“Tracking Technologies”). This information includes:\n Device information, such as device type, operating system, unique device identifier, and IP address.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20automatically%20collect,identifier%2C%20and%20IP%20address.","structural_citation":"Privacy Policy › “Information Collected Automatically”","citation_basis":"heading_path","char_start":7771,"char_end":8091,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use and disclose personal information you provide to us when you access and use the Services. For further information, please visit our Privacy Policy here .","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20We%20are%20committed,Privacy%20Policy%20here%20.","structural_citation":"§ 1 (Privacy Statement)","citation_basis":"section_number","char_start":2284,"char_end":2531,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We will not discriminate against you for exercising any of these rights. Further information may be needed to verify your identity before exercising these rights, such as your email address or government issued ID. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. If we deny your request, you may appeal our decision by contacting us through the methods described below.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20will%20not,the%20methods%20described%20below.","structural_citation":"§ 10 (Summary of Your Rights)","citation_basis":"section_number","char_start":25242,"char_end":25890,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" For information regarding the specific purposes for which we collect and disclose your personal information and the categories of sources from which we collect your personal information, please see section 3 “What Information Do We Collect?” and section 4 “How Do We Use Your Information” above. Information about our retention of personal information is described in section 8, “How Long Do We Store Your Information”. We only use and disclose sensitive personal information for the purposes specified in the CCPA or otherwise with your consent.\n We do not “sell” or “share” (as those terms are defined in the CCPA) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we sell or share personal information about California residents under 16 years of age.\n California residents under the age of 18 who have registered to use the Services and posted UGC to the Services can request that their UGC be removed by contacting us at [email protected] . Such a request must state that they personally posted such UGC or information and detail where the UGC is posted. We will make reasonable good faith efforts to remove the content from prospective public view or anonymize it so the minor cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control.\n HeyGen is subject to the investigatory and enforcement powers of the Federal Trade Commission.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20For%20information%20regarding,the%20Federal%20Trade%20Commission.","structural_citation":"Privacy Policy › “Account access credentials, such as username and password*”","citation_basis":"heading_path","char_start":29798,"char_end":31404,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" [email protected] ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20%5Bemail%26%23160%3Bprotected%5D%20","structural_citation":"Privacy Policy › “Jan Czarnocki”","citation_basis":"heading_path","char_start":32998,"char_end":33022,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Depending on the country in which you are located, we will only process your Personal Data based on a valid legal ground. For your convenience, the table below describes the legal grounds by purpose for data processing in compliance with the EU and UK GDPR, and Swiss FADP.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Depending%20on%20the,GDPR%2C%20and%20Swiss%20FADP.","structural_citation":"§ 4","citation_basis":"section_number","char_start":12758,"char_end":13032,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"While you do not have to allow us to use Tracking Technologies, they do enable us to continually improve our Services, making it a better and more useful experience for you.\n If you so choose, you can choose to disable or delete cookies in your Internet browser at any time. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Disabling or deleting cookies may cause some of the Services to work incorrectly, and you may lose any information that enables you to access our Site more quickly and efficiently, including login and personalization settings. While your browser may allow you to transmit a “do not track” / “opt-out preference” signal or other mechanism for exercising choices regarding the collection of information by Tracking Technologies, like many websites, our website is not designed to respond to such signals.\n Google and Meta also provide options to customize how your information is collected and used. For example, you can utilize Google Analytics’s Opt-Out Browser Add On here , or alter Facebook Ads Display options in your Facebook account. If you apply certain ad blockers or tools to restrict cookies, it may interfere with your ability to opt out.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=While%20you%20do%20not,ability%20to%20opt%20out.","structural_citation":"§ 7 (Cookies and Other Tracking Technologies)","citation_basis":"section_number","char_start":18386,"char_end":19752,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you are located within the EEA or the EU, you can contact the the Irish Data Protection Commission, accessible here .","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20If%20you%20are,Commission%2C%20accessible%20here%20.","structural_citation":"Privacy Policy › “European Economic Area (EEA) and European Union (EU)”","citation_basis":"heading_path","char_start":35590,"char_end":35711,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data for compliance with legal obligations to which we are subject, for instance to comply with accounting and tax rules, or as mandated by a court order. \n We need it to comply with a legal obligation, for instance to comply with a court order. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,a%20court%20order.%20","structural_citation":"Privacy Policy › “Compliance”","citation_basis":"heading_path","char_start":39743,"char_end":40019,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We use your personal information to provide you with the best possible products and services. Depending on the country in which you are located, we will only process your Personal Data based on a valid legal ground. In general, HeyGen acts as a data processor when processing personal data on behalf of our business customers in accordance with their instructions. However, HeyGen acts as a data controller when processing personal data for purposes such as marketing, service improvement, and regulatory compliance.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20use%20your,improvement%2C%20and%20regulatory%20compliance.","structural_citation":"§ 4","citation_basis":"section_number","char_start":9207,"char_end":9724,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" 3157 Gentilly Blvd. Suite # 2254","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%203157%20Gentilly%20Blvd.%20Suite%20%23%202254","structural_citation":"Terms of Service › “Consultant, CopyByte”","citation_basis":"heading_path","char_start":25717,"char_end":25750,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Our Services are not intended for minors under the age of 18, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian of a child under 13 years old who has provided us with personal information, please contact us at [email protected] . If we become aware that we have unknowingly collected personal information from a child under age 13, we take steps to remove that information from our servers.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Our%20Services%20are,information%20from%20our%20servers.","structural_citation":"§ 11 (Children's Privacy)","citation_basis":"section_number","char_start":25928,"char_end":26383,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Withdrawal of consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time. If you confirm that you wish to withdraw your consent, we will delete your information from our systems. However, you acknowledge this may limit our ability to provide you with the best possible products and services.\n In general, you also have the right to opt-out of our sharing your personal data with third parties or using your data for purposes other than those for which it was originally collected.\n To exercise these rights above, please contact us at [email protected] .","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Withdrawal%20of%20consent.,us%20at%20%5Bemail%26%23160%3Bprotected%5D%20.","structural_citation":"§ 10 (Summary of Your Rights)","citation_basis":"section_number","char_start":24606,"char_end":25239,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to understand the usage of our services, to understand trends and preferences, to improve and repair errors in the services, and to develop new products, services, features, and functionalities. \n We have a legitimate interest in understanding how the Services are used in order to identify technical issues, measure feature adoption, and inform product development decisions. This processing is limited to aggregated and pseudonymized usage patterns where possible, and the benefit to all users through improved platform reliability and functionality is not outweighed by any impact on your rights and freedoms given the non-sensitive nature of the data processed and the safeguards applied. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,the%20safeguards%20applied.%20","structural_citation":"Privacy Policy › “Understanding usage”","citation_basis":"heading_path","char_start":38405,"char_end":39133,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"To request to limit the use and disclosure of your personal information, please submit a written request to [email protected] .\n In addition, if you choose to register an account with us, you are responsible for keeping your account credentials safe. We recommend that you do not share your access details with anyone. If you believe your account has been compromised, please contact us immediately.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=To%20request%20to%20limit,please%20contact%20us%20immediately.","structural_citation":"§ 9 (How Do We Secure Your Information?)","citation_basis":"section_number","char_start":22517,"char_end":22921,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" This policy details the types of personal data we collect, the purposes for which they are collected, and how they are used. Please read this Privacy Policy carefully and ensure that you understand it. By using any of our Services, you agree to this Privacy Policy and our collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, you must stop using our Services immediately.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20This%20policy%20details,using%20our%20Services%20immediately.","structural_citation":"Privacy Policy › “Los Angeles, CA 90094”","citation_basis":"heading_path","char_start":3336,"char_end":3786,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We collect certain information about you from different sources, as described in this section.\n\n### Information You Provide Us ###\n Some features of the Services may require you to provide us with information directly. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Depending upon your use of our Services, we may collect some or all of the following information about you:\n Account and contact information. When you create an account, we collect your name, email address and account password. We may also collect other information associated with your account, such as your phone number, business/company name and position, mailing address and social media handles. Depending on the plan that you subscribe to, we may collect payment information and transaction history. A","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=We%20collect%20certain%20information,and%20transaction%20history.%20A","structural_citation":"§ 3 (What Information Do We Collect?)","citation_basis":"section_number","char_start":5262,"char_end":6104,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may obtain information about you from outside sources, including:\n Integration partners. Information we receive when you connect HeyGen to an integration service.\n Login integrations. Information we receive when you choose to access the Services through a login integration or a Single Sign On service.\n Social media platforms. Information we receive from social media platforms, such as when you interact with us on YouTube, TikTok or Instagram.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20obtain,YouTube%2C%20TikTok%20or%20Instagram.","structural_citation":"Privacy Policy › “Information From Third Parties”","citation_basis":"heading_path","char_start":8688,"char_end":9138,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to protect against and prevent fraud, and protect against malicious, deceptive, fraudulent, or illegal activity, including to prosecute those responsible for such activity. \n We, or a third party, have a legitimate interest in using your Personal Data for the purpose of protecting against and preventing fraud. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,and%20preventing%20fraud.%20","structural_citation":"Privacy Policy › “Preventing fraud”","citation_basis":"heading_path","char_start":37497,"char_end":37844,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We have a legitimate interest in using your Personal Data for the purpose of understanding usage.\n Enhancing the safety and security of our Services, such as conducting troubleshooting, data analysis, testing, evaluation and system reporting. We have a legitimate interest in using your Personal Data for the purpose of ensuring security and safety.\n Complying with applicable legal obligations, enforcing our contractual arrangements and policies, and protecting or defending the Services, our rights and the rights of our users or others. We may need it to comply with a legal obligation, for instance, to comply with court order.\n Enforcing our contractual arrangements and policies, and protecting or defending the Services, our rights, and the rights of our users or others. We have a legitimate interest in using your Personal Data to safeguard our contracts and legally recognized interests.\n Sending you marketing communications, including news and offers on our products or services (with your permission/consent or where otherwise permitted by applicable law). Unless permitted by law, we will not send you unsolicited marketing communications. We will also take all reasonable steps to ensure that we comply with our obligations under applicable email marketing laws. You can unsubscribe from our emails at any time by using the unsubscribe function in the email communication to you. We will remove your email address from our subscriber list upon receipt of such a request.\n","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=We%20have%20a%20legitimate,such%20a%20request.%20","structural_citation":"§ 4","citation_basis":"section_number","char_start":11271,"char_end":12758,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Our Data Protection Officer and representative in the European Economic Area, UK and Switzerland is:","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Our%20Data%20Protection,UK%20and%20Switzerland%20is%3A","structural_citation":"Privacy Policy › “‍ 16. Privacy and Data Protection Related Inquiries”","citation_basis":"heading_path","char_start":32881,"char_end":32982,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to handle any payments to you as described in the Terms. \n It is necessary to perform the Terms. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,perform%20the%20Terms.%20","structural_citation":"Privacy Policy › “Billing”","citation_basis":"heading_path","char_start":37340,"char_end":37472,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to provide the services described in the Terms. \n It is necessary to perform the Terms. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,perform%20the%20Terms.%20","structural_citation":"Privacy Policy › “Providing the services”","citation_basis":"heading_path","char_start":36955,"char_end":37078,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If we intend to use your Personal Data for other purposes, we will provide specific notice at the time the Personal Data is collected. \n Please consult the relevant specific notice.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20If%20we%20intend,the%20relevant%20specific%20notice.","structural_citation":"Privacy Policy › “Other purposes”","citation_basis":"heading_path","char_start":41508,"char_end":41690,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Other information regarding your interaction with the Services, such as your operating system, browser type, date and time stamps, and clickstream data (including referring site, the types of content that you view or engage with, the features that you use, and other actions you take on the Services, as well as the site you exit to).‍\n Please see the \"Cookies and Other Tracking Technologies\" section below for more information on how we use tracking technologies and your choices.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Other%20information%20regarding,technologies%20and%20your%20choices.","structural_citation":"Privacy Policy › “Location information, such as approximate location based on IP address”","citation_basis":"heading_path","char_start":8164,"char_end":8647,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" HeyGen is an independent platform for creating synthetic media, allowing users to create their text to video. We understand that your privacy is important and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our websites and uses our platform, and only collect and use information in ways that are consistent with your rights and obligations under applicable laws.\n This Policy describes how HeyGen Technology Inc. (“HeyGen”, “our”, “we”, “us”) collects, uses and disclosures personal information about you when you use our websites ( https://www.heygen.com and https://app.heygen.com ) (“Site”), and our application programming interfaces, software, tools, data and documentation offered on the Site and our mobile apps, including access via mobile devices and apps (collectively, “Services”). We are a domestic corporation established in the United States.\n Our address and contact is: ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20HeyGen%20is%20an,and%20contact%20is%3A%20","structural_citation":"§ 1 (Introduction)","citation_basis":"section_number","char_start":222,"char_end":1186,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to communicate with you about the Terms or our services, or for administrative purposes, including to reply to your comments and questions. \n It is necessary to perform the Terms. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,perform%20the%20Terms.%20","structural_citation":"Privacy Policy › “Communicating with you”","citation_basis":"heading_path","char_start":37109,"char_end":37324,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" This Privacy Policy applies only to our collection and processing of information about users of the Services, including individuals who access and use the Services on behalf of a business customer.\n This Privacy Policy does not apply to the collection and processing of information on behalf of customers of our enterprise or business offerings, which are governed by our customer contracts. If you have questions about the use of information by a business customer, please reach out to the relevant customer directly.\n This Privacy Policy also does not extend to any websites or platforms operated by third parties that are linked to our Site (whether we provide those links or other users share them), nor does it apply to content, data, applications, or materials from third parties, including other users. We are not responsible for the privacy or security of, or information found on these sites or platforms, or the accuracy, completeness, or reliability of third-party materials, and have no control over how your information is collected, stored, or used by other websites. We advise you to check the privacy policies of any third-party website or platform before providing any information to them. Our inclusion of any links to third-party websites or platforms does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20This%20Privacy%20Policy,their%20owners%20or%20operators.","structural_citation":"§ 2 (Scope – What Does This Policy Cover?)","citation_basis":"section_number","char_start":3836,"char_end":5216,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may modify the Terms from time to time in which case we will update the \"Last Revised\" date at the top of the Terms. We will use reasonable efforts to attempt to notify you of any changes to these Terms that materially adversely impact you either via email or an in product notification. All other changes will be effective as soon as we post them to our website. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20We%20may%20modify,the%20change%20in%20Terms.","structural_citation":"§ 18 (Notification of Changes)","citation_basis":"section_number","char_start":34123,"char_end":34817,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Written claims concerning copyright infringement must include the following information:","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20Written%20claims%20concerning,include%20the%20following%20information%3A","structural_citation":"Terms of Service › “Attn: Copyright Complaint”","citation_basis":"heading_path","char_start":25858,"char_end":25947,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" You agree that you will not export or re-export, directly or indirectly, the Services and/or other information or materials provided by the Company hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval. In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a “terrorist supporting” country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. You are responsible for and hereby agree to comply at your sole expense with all applicable export laws and regulations.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20You%20agree%20that,export%20laws%20and%20regulations.","structural_citation":"§ 19 (Export Controls)","citation_basis":"section_number","char_start":34847,"char_end":35917,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" You may contact us regarding the Services or these Terms by email at [email protected] .","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20You%20may%20contact,email%20at%20%5Bemail%26%23160%3Bprotected%5D%20.","structural_citation":"§ 24 (How to Contact Us)","citation_basis":"section_number","char_start":43309,"char_end":43403,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" The physical or electronic signature of the copyright owner or an authorized agent;\n The identification of the copyrighted work claimed to have been infringed, or, if multiple works are on a single site, a representative list of such works;\n The identification of the infringing material or activity (or the reference or link to such material) and information reasonably sufficient to permit us to locate the material (or the reference or link);\n The address, telephone number and e-mail address for the copyright owner or authorized agent;\n A statement that the person sending the notice has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and\n A statement that the information in the notice is accurate, and under penalty of perjury, that the person sending the notice is authorized to act on behalf of the copyright owner.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20The%20physical%20or,of%20the%20copyright%20owner.","structural_citation":"Terms of Service › “Attn: Copyright Complaint”","citation_basis":"heading_path","char_start":25950,"char_end":26866,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" materials that are malicious or technologically harmful into our systems;\n Use any portion of the Services to build any products or services that are competitive to any portion of the Services or to create similar ideas, features, or functions of any portion of the Services;\n Access any portion of the services for benchmarking, comparative or competitive purposes;\n Violate any applicable law or regulation in connection with your access to or use of the Services;\n Access or use the Services in any way not expressly permitted by these Terms; or\n Use or distribute User Output in a misleading way, including, without limitation, representing that the User Output is entirely human generated. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20materials%20that%20are,entirely%20human%20generated.%20","structural_citation":"§ 2 (License to Use the Services)","citation_basis":"section_number","char_start":7676,"char_end":8372,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Notwithstanding the foregoing or anything to the contrary set forth herein, you may not:","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20Notwithstanding%20the%20foregoing,herein%2C%20you%20may%20not%3A","structural_citation":"§ 2 (License to Use the Services)","citation_basis":"section_number","char_start":3994,"char_end":4083,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any of our proprietary technology that makes up or is included in the Services, except (i) you may create and store temporary files that are automatically cached by your web browser for display purposes, (ii) as otherwise expressly permitted in these Terms, and (iii) for clarity, the foregoing restrictions do not apply to Your Content;\n Submit, transmit, display, perform, post or store any content that is inaccurate, illegal, unlawful, including, without limitation, copyrighted images to the Services without the consent of the copyright owner, defamatory, obscene, sexually explicit, pornographic, violent, invasive of privacy or publicity rights (including, but not limited to, uploading images of individuals to the Services without their consent), harassing, threatening, abusive, inflammatory, harmful, hateful, cruel or insensitive, deceptive, or otherwise objectionable (collectively and individually, “Objectionable”);\n Use the Services for bullying, disruptive or Objectionable purposes, or in a manner that violates our policies and standards, including our E thics Statement , Acceptable Use and Moderation Policy or for political campaigning or lobbying purposes; or otherwise use the Services in a manner that is fraudulent, inciting, organizing, promoting or facilitating violence or criminal or harmful activities, or Objectionable purposes;\n Frame, replicate, or develop an interface to access the Services without going directly to the Website (e.g., via an API and/or by white-labeling any portion of the Services), unless we explicitly make such functionality available to you;\n Duplicate, decompile, reverse engineer,","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20Download%2C%20modify%2C%20copy%2C,Duplicate%2C%20decompile%2C%20reverse%20engineer%2C","structural_citation":"§ 2 (License to Use the Services)","citation_basis":"section_number","char_start":4086,"char_end":5881,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" (b) Other Usage Charges. In the event your usage exceeds the volume provided under your Recurring Subscription, you will be charged and pay usage overage fees for your Recurring Subscription, as indicated to you upon subscribing or, if not specified in your Recurring Subscription, at HeyGen’s then current a la carte rates which are available on the Pricing Page . In such an event, you hereby authorize us to charge your payment method on file or any other payment method you choose for these charges.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20(b)%20Other%20Usage,choose%20for%20these%20charges.","structural_citation":"§ 7 (Subscription Services; Payment)","citation_basis":"section_number","char_start":18189,"char_end":18693,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" (a) Subscriptions. To access and use certain Services, you may be required to enroll in a subscription payment plan and pay certain recurring charges, and by using those Services, you hereby agree to pay those recurring charges (all of the foregoing, hereinafter, a “Recurring Subscription”). If you add Services to your Recurring Subscription in the middle of your subscription term, you will be charged for such additional Services through the end of the then-current subscription term. In addition, your Recurring Subscription will automatically renew until you cancel it in accordance herewith or your Recurring Subscription is otherwise terminated. You authorize us to store your payment method information and to automatically charge your payment method(s) for the amount of your Recurring Subscription with no further action required by you. The length of your Recurring Subscription will be provided when you make your purchase. In the event that HeyGen is unable to charge your payment method(s) as authorized by you when you enrolled in a Recurring Subscription, HeyGen may in its sole discretion (i) suspend your access to the Services until payment is received or (ii) seek to update your payment method information through third-party sources (i.e., your bank or a payment processor) to continue charging your payment method as authorized by you. You may cancel your Recurring Subscription through your account at any time, but if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any charges already paid to us. Following any cancellation, however, you will continue to have access to the applicable Services through the end of your current subscription period. HeyGen may change the prices charged for Recurring Subscriptions","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20(a)%20Subscriptions.%20To,charged%20for%20Recurring%20Subscriptions","structural_citation":"§ 7 (Subscription Services; Payment)","citation_basis":"section_number","char_start":15736,"char_end":17536,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same;\n Use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, graphics, design, commercial symbol, or other proprietary notation displayed on or through the Services; provided that, for clarity, the foregoing does not include Your Content;\n Use cheats, automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;\n Impersonate, or attempt to impersonate, somebody else using the Services without their authorization, including by providing User Input that you do not have authority to use to create User Output or by providing User Input to attempt to create User Output that impersonates somebody else without their authorization;\n Access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party’s access to or use of the Services or use any device, software or routine that causes the same;\n Attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services;\n Circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services;\n Use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same;\n Introduce any viruses, trojan horses, worms, logic bombs or other","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20disassemble%20or%20decode,logic%20bombs%20or%20other","structural_citation":"§ 2 (License to Use the Services)","citation_basis":"section_number","char_start":5881,"char_end":7676,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you believe that your intellectual property rights have been infringed by a user of the Services, please send notice via certified mail to our registered agent at the address below. We may remove content alleged to be infringing and may terminate use of the Services by infringers.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20If%20you%20believe,the%20Services%20by%20infringers.","structural_citation":"§ 13 (Copyright Complaints)","citation_basis":"section_number","char_start":25366,"char_end":25651,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" at any time by posting updated pricing on the Pricing Page and we will provide you with prior written notice of any such changes through through the Services, by email or other similar means; provided, however, that the prices for your Recurring Subscription will remain in force for the duration of the subscription period for which you have paid. If you do not cancel, your Recurring Subscription will automatically renew at the then-current price at the time of renewal and for the same duration as the initial subscription term, and HeyGen will charge your on-file payment card or method on the first day of the renewal of the subscription term.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20at%20any%20time,of%20the%20subscription%20term.","structural_citation":"§ 7 (Subscription Services; Payment)","citation_basis":"section_number","char_start":17536,"char_end":18186,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We grant you a non-exclusive right to access and use the Services in accordance with these Terms. HeyGen retains all right, title, and interest in and does not agree to any transfer of title regarding the Services. If applicable to You, You may authorize your employees, affiliates and contractors to use the Services on your behalf, however, you may not authorize third parties to use the Services, and in every case, you are responsible for your account’s compliance with these Terms, independent of whether or not a party was authorized by You to use the account. You must maintain the security of your account, as applicable, and promptly notify us if you discover or suspect that someone has accessed your account without your permission. You will be responsible for all usage under your account whether or not it is authorized by you.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20We%20grant%20you,is%20authorized%20by%20you.","structural_citation":"§ 2 (License to Use the Services)","citation_basis":"section_number","char_start":3150,"char_end":3991,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may change this Privacy Policy from time to time, in which case we will update the “Effective” date at the top of this Privacy Policy and post the updated Privacy Policy on our Site. If we make material changes to the way in which we use personal information collected about you, we will use commercially reasonable efforts to notify you and take additional steps as required by applicable law. We recommend that you check this page regularly to keep up-to-date. If you do not agree to any updates to this Privacy Policy, please do not use or access any of the Services.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%20change,any%20of%20the%20Services.","structural_citation":"§ 17 (Changes to our Privacy Policy)","citation_basis":"section_number","char_start":33577,"char_end":34151,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"data_retention","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"If you submit a request to delete your information, we strive to take steps to delete that information within 72 hours of your request, unless we are required or permitted to retain such information under applicable law.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=If%20you%20submit%20a,information%20under%20applicable%20law.","structural_citation":"§ 8 (How Long Do We Store Your Information?)","citation_basis":"section_number","char_start":20687,"char_end":20907,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information. After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 30 days and then automatically and permanently erased.","caution":"Retention period is not fixed; broad discretionary criteria (disputes, safety, self-protection) can extend retention indefinitely. Backup copies persist for 30 days post-deletion.","provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=We%20only%20keep%20your,automatically%20and%20permanently%20erased.","structural_citation":"§ 8 (How Long Do We Store Your Information?)","citation_basis":"section_number","char_start":19805,"char_end":20685,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" If you do not access or use our Services for a continuous period of six (6) months (the “Inactivity Period”), and you are under the Free Plan, HeyGen may, upon reasonable notice, delete your account. For the purposes of this provision, “inactivity” means no measurable usage of the Services of any kind during the Inactivity Period.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20If%20you%20do,during%20the%20Inactivity%20Period.","structural_citation":"§ 23 (Account Deletion Due To Inactivity)","citation_basis":"section_number","char_start":42805,"char_end":43138,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information. After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 30 days and then automatically and permanently erased.\n If you submit a request to delete your information, we strive to take steps to delete that information within 72 hours of your request, unless we are required or permitted to retain such information under applicable law. For additional information, see “Summary of Your Rights” below.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20only%20keep,of%20Your%20Rights%E2%80%9D%20below.","structural_citation":"§ 8 (How Long Do We Store Your Information?)","citation_basis":"section_number","char_start":19804,"char_end":20971,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We do not monitor or review the content of third parties’ websites or services that are linked to or accessible from the Services. Opinions expressed or material appearing on such websites or services are not necessarily shared or endorsed by us, and we should not be regarded as the publisher of such opinions or material. You acknowledge and agree that HeyGen is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of third parties’ websites or services. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any materials, products, or services of third parties. Such materials and links to other websites are provided solely as a convenience to you.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20We%20do%20not,a%20convenience%20to%20you.","structural_citation":"§ 11 (Third-Party Material in the Services)","citation_basis":"section_number","char_start":22847,"char_end":23709,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"Paid","verified":true,"quote":"In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.","caution":"Users must reimburse HeyGen's attorneys' fees and collection costs if HeyGen pursues legal action for unpaid balances. This is one-sided — no reciprocal fee-shifting for users.","provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=In%20the%20event%20legal,and%20other%20legal%20expenses.","structural_citation":"§ 7 (Subscription Services; Payment)","citation_basis":"section_number","char_start":19470,"char_end":19683,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Please be aware that we are not responsible for the privacy practices or content of these sites or services. We encourage our users to be aware when they leave our Services and to read the privacy statements of these sites or services. You should evaluate the security and trustworthiness of any other sites or services you visit. HeyGen is not responsible for any loss or damage in whatever manner, however caused, resulting from your interactions with third party sites or services.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20Please%20be%20aware,party%20sites%20or%20services.","structural_citation":"§ 11 (Third-Party Material in the Services)","citation_basis":"section_number","char_start":23712,"char_end":24197,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We shall not be deemed liable for any failure to perform any obligation in relation to the Services, including arising under these Terms, which is due to an event beyond our control, including but not limited to any act of God, terrorism, war, political insurgency, insurrection, riot, civil unrest, the act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20We%20shall%20not,have%20been%20reasonably%20foreseen.","structural_citation":"§ 15 (Force Majeure)","citation_basis":"section_number","char_start":27701,"char_end":28256,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" HeyGen takes no responsibility and assumes no liability for any content that you, another user, or a third party creates, uploads, posts, sends, receives, or stores on or through our services. It is your responsibility to evaluate whether User Outputs are appropriate for your use case, including where human review is appropriate, before using or sharing User Outputs. You acknowledge that factual assertions in User Outputs should not be relied upon without independently checking their accuracy, as they may be false, incomplete, misleading or not reflective of recent events or information.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20HeyGen%20takes%20no,recent%20events%20or%20information.","structural_citation":"§ 8 (Exclusions and Limitations)","citation_basis":"section_number","char_start":21479,"char_end":22074,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We and our Representatives will not be liable for any indirect, incidental, special, consequential, or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, or data or other losses, even if we have been advised of the possibility of such damages. Our aggregate liability under these Terms shall not exceed the greater of the amount you paid for the service that gave rise to the claim during the 12 months before the liability arose or one hundred dollars ($100). The limitations in this section apply only to the maximum extent permitted by applicable law.","caution":"Aggregate liability is capped at the lesser of 12 months of fees paid or $100. Free users effectively have a $0–$100 cap. Consequential and lost-profit damages are entirely excluded.","provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=We%20and%20our%20Representatives,permitted%20by%20applicable%20law.","structural_citation":"§ 8 (Exclusions and Limitations)","citation_basis":"section_number","char_start":20879,"char_end":21476,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" The Services could include technical, typographical, or photographic errors. HeyGen does not warrant that the Services are accurate, complete, or current. HeyGen may make changes to the Services at any time without notice. HeyGen does not, however, make any commitment to updating the Services.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20The%20Services%20could,to%20updating%20the%20Services.","structural_citation":"§ 9 (Revisions and Errors)","citation_basis":"section_number","char_start":22291,"char_end":22586,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" iii. Maintenance and Support. You and HeyGen acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Mobile App.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20iii.%20Maintenance%20and,to%20the%20Mobile%20App.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":39192,"char_end":39369,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" ii. Acknowledgement. You acknowledge that Google does not have any responsibility or liability related to compliance or noncompliance by HeyGen or you (or any other user) under these Terms or the Google Play Terms.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20ii.%20Acknowledgement.%20You,the%20Google%20Play%20Terms.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":42156,"char_end":42371,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" HeyGen will not be liable for any loss of your data or other damages arising from deletion carried out in accordance with this Section.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20HeyGen%20will%20not,accordance%20with%20this%20Section.","structural_citation":"§ 23 (Account Deletion Due To Inactivity)","citation_basis":"section_number","char_start":43141,"char_end":43277,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" (c) Payment. You represent and warrant that you have the right to use any payment method that you submit in connection with a payment. We may receive updated information from your issuing bank or our payment service provider about any payment method you have stored with us. You authorize us to charge your payment method, including any updated payment method information we receive, for any charges you are responsible for under these Terms. Verification of information may be required prior to the acknowledgment or completion of any transaction. You will pay all charges incurred by you or on your behalf through the Services, at the prices in effect when such charges are incurred, including all taxes and shipping and handling charges applicable to your transactions. In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20(c)%20Payment.%20You,and%20other%20legal%20expenses.","structural_citation":"§ 7 (Subscription Services; Payment)","citation_basis":"section_number","char_start":18696,"char_end":19683,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"THE SERVICES ARE PROVIDED \"AS IS.\" EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR REPRESENTATIVES MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR ANY INFRINGEMENT.","caution":"Complete disclaimer of all warranties including non-infringement. HeyGen explicitly disclaims liability for infringement of third-party IP in outputs, leaving users fully exposed to IP claims.","provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=THE%20SERVICES%20ARE%20PROVIDED,LIABILITY%20FOR%20ANY%20INFRINGEMENT.","structural_citation":"§ 8 (Exclusions and Limitations)","citation_basis":"section_number","char_start":20124,"char_end":20875,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" v. Product Claims. You and HeyGen acknowledge that as between Apple and HeyGen, HeyGen, not Apple, is responsible for addressing any claims relating to the Mobile App or your possession and/or use of the Mobile App, including, but not limited to (A) product liability claims, (B) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement, and (C) claims arising under consumer protection or similar legislation.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20v.%20Product%20Claims.,protection%20or%20similar%20legislation.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":40297,"char_end":40748,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" (d) Refunds and Exchanges. Payments are non-refundable, except where required by law.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20(d)%20Refunds%20and,where%20required%20by%20law.","structural_citation":"§ 7 (Subscription Services; Payment)","citation_basis":"section_number","char_start":19686,"char_end":19772,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" vi. Intellectual Property Rights. The parties acknowledge that, in the event of any third-party claim that the Mobile App or your possession and use of the Mobile App infringe that third party’s intellectual property rights, HeyGen, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under these Terms.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20vi.%20Intellectual%20Property,required%20under%20these%20Terms.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":40751,"char_end":41178,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" iv. Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App. The parties acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of HeyGen. However, HeyGen has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20iv.%20Warranty.%20You,to%20the%20Mobile%20App.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":39372,"char_end":40294,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You understand and agree that you may be exposed to content that might be offensive, illegal, misleading, or otherwise inappropriate, none of which HeyGen will be responsible for.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20You%20understand%20and,will%20be%20responsible%20for.","structural_citation":"§ 8 (Exclusions and Limitations)","citation_basis":"section_number","char_start":22077,"char_end":22257,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"confidentiality","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Information should be treated as “Confidential Information” if it is designated as such by HeyGen or the third party owner or if it should reasonably be considered confidential under the circumstances. When in doubt, information should be treated as Confidential Information.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20Information%20should%20be,treated%20as%20Confidential%20Information.","structural_citation":"§ 6 (Confidentiality)","citation_basis":"section_number","char_start":15416,"char_end":15692,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"confidentiality","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" You may receive access to Confidential Information of HeyGen and other third parties through your use of the Services. You may use Confidential Information only as needed to access or use the Services pursuant to the Terms. You will protect such Confidential Information with reasonable care in a manner at least as protective as you use for your own Confidential Information. If you are required by law or court order to disclose such Confidential Information, you will give reasonable prior written notice to HeyGen and undertake reasonable efforts to limit the sharing of Confidential Information, including assisting HeyGen with challenging such a request if possible.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20You%20may%20receive,a%20request%20if%20possible.","structural_citation":"§ 6 (Confidentiality)","citation_basis":"section_number","char_start":14740,"char_end":15413,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"confidentiality","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"You may receive access to Confidential Information of HeyGen and other third parties through your use of the Services. You may use Confidential Information only as needed to access or use the Services pursuant to the Terms. You will protect such Confidential Information with reasonable care in a manner at least as protective as you use for your own Confidential Information. If you are required by law or court order to disclose such Confidential Information, you will give reasonable prior written notice to HeyGen and undertake reasonable efforts to limit the sharing of Confidential Information, including assisting HeyGen with challenging such a request if possible.\n \n Information should be treated as “Confidential Information” if it is designated as such by HeyGen or the third party owner or if it should reasonably be considered confidential under the circumstances. When in doubt, information should be treated as Confidential Information.","caution":"Confidentiality obligations run primarily from user to HeyGen (not reciprocal). The broad 'when in doubt, treat as confidential' standard creates ambiguity about what users may share or discuss. Users must assist HeyGen in challenging compelled legal disclosures.","provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=You%20may%20receive%20access,treated%20as%20Confidential%20Information.","structural_citation":"§ 6 (Confidentiality)","citation_basis":"section_number","char_start":14741,"char_end":15692,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Certain features of the Services allow you to initiate interactions between the Services and third-party services or platforms, such as YouTube, TikTok, Instagram and email integrations (“Social Features”). Social Features include features that allow you to access our pages on third-party platforms, and from there “like” or “share” our content, or to access our Services through a login integration. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. For more information, see the section below.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Certain%20features%20of,see%20the%20section%20below.","structural_citation":"§ 12 (Social Features)","citation_basis":"section_number","char_start":26413,"char_end":27201,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Affiliates. We may disclose information to our affiliates or others within our corporate group.\n Legal reasons. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings or where we are cooperating or complying with the requirements of legislation, a court order, a governmental authority or law enforcement. We may also disclose information to comply with applicable law, to enforce our contractual arrangements and policies, or protect or defend the Services, our rights and the rights of our users or others.\n In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.\n We may also compile statistics about the use of our Site, including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymized and will not include any personally identifying information. We may occasionally share such data with third parties, such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Affiliates.%20We%20may,bounds%20of%20the%20law.","structural_citation":"§ 5 (How Do We Share Your Data?)","citation_basis":"section_number","char_start":14561,"char_end":15825,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" This section provides additional information to residents of California, Colorado or other U.S. states that have passed a law similar to the California Consumer Privacy Act (“CCPA”). For purposes of this section, “personal information” also includes “sensitive personal information” as those terms are defined under the CCPA.\n The following table sets out the categories of personal information (sensitive information denoted by *) we collect and disclose (if applicable), including our practices over the past 12 months.\n Category of Personal Information for which recipient(s) are: Vendors and service providers, with your direction or consent (e.g., to other users), with our affiliates.\n Identifiers, such as name, contact information, IP address and other device identifiers\n Personal information under the California Customer Records statute, such as name\n Internet and similar network activity information, such as information regarding your interactions with the Services, Input and UGC\n Category of Personal Information for which recipient(s) are: Vendors and service providers, with our affiliates.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20This%20section%20provides,providers%2C%20with%20our%20affiliates.","structural_citation":"§ 14 (Additional U.S. State Disclosures)","citation_basis":"section_number","char_start":28187,"char_end":29296,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of our business, which could take various forms, such as an asset sale, merger, bankruptcy or other business transaction. Personal information provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlled party will, under the terms of this Privacy Policy, be permitted to use the information for the purposes for which it was originally collected by us. We may also disclose personal information to third parties assisting with such a business transaction, such as legal advisors involved in the due diligence process.\n If any of your personal information is transferred in this manner, you will be contacted in advance and informed of the changes.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20may%2C%20from,informed%20of%20the%20changes.","structural_citation":"§ 6 (What Happens If Our Business Changes Hands?)","citation_basis":"section_number","char_start":15882,"char_end":16768,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" As described above, we are not responsible for the privacy or security of, information found on, or any practices employed by any third-party applications, websites, or services linked to or from our Service. Although we may provide links to third-party websites or platforms, or display content, data, applications or materials from third parties, our Privacy Policy does not apply to those third-party sites or materials, and your browsing and interaction on any third-party site, application, or service, including those that have a link on our Services, are subject to that third party's own terms and policies.\n The current list of sub-processors can be found here . We reserve the right to engage new sub-processors, provided that they meet a high level of security and data protection. We enter into Data Protection Agreements with all of our sub-processors.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20As%20described%20above%2C,all%20of%20our%20sub-processors.","structural_citation":"§ 13 (Subprocessors and Third-Party Websites And Materials)","citation_basis":"section_number","char_start":27268,"char_end":28139,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We only disclose your personal information as described in this Privacy Policy. Unless otherwise described, we will never sell your personal information to anyone for monetary consideration. You are in control of your personal information at all times.\n In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including:\n Vendors and Service Providers. We may contract with third parties who help us provide the Services, including for payment processing, cloud storage, chatbot operation, voice transcriptions, image generation, system administration, security, customer relationship management, delivery of goods, search engine facilities, data analytics, advertising, and marketing. In some cases, these third parties may require access to some or all of your information. We will take all reasonable steps to ensure that your information will be handled safely and securely, such as through data protection agreements. In some cases we may be legally liable for such onward transfers to third-parties. You can access list of our subprocessors here .\n With direction or consent. We may also disclose information to third parties, including other users of the Services, when you request, direct or consent to us doing so, such as when you make output or other content available to others, through your use of login integrations and social media widgets or with your consent.\n","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20only%20disclose,with%20your%20consent.%20","structural_citation":"§ 5 (How Do We Share Your Data?)","citation_basis":"section_number","char_start":13103,"char_end":14561,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Information From Third Parties ###\n We may obtain information about you from outside sources, including:\n Integration partners. Information we receive when you connect HeyGen to an integration service.\n Login integrations. Information we receive when you choose to access the Services through a login integration or a Single Sign On service.\n Social media platforms. Information we receive from social media platforms, such as when you interact with us on YouTube, TikTok or Instagram.\n","caution":"HeyGen ingests personal data about users from integration partners, SSO providers, and social media platforms, expanding the data profile beyond what users directly provide.","provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=Information%20From%20Third%20Parties,TikTok%20or%20Instagram.%20","structural_citation":"Privacy Policy › “Information From Third Parties”","citation_basis":"heading_path","char_start":8653,"char_end":9139,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" For purposes of this Privacy Policy, HeyGen's role as controller or processor depends on the specific processing activity. HeyGen acts as a data processor when processing personal data on behalf of, and under the instructions of, our customers in connection with their use of the Services (e.g., processing Customer inputs, generating outputs, and hosting content on behalf of a Customer). HeyGen acts as a data controller when processing personal data for its own independently determined purposes, including account administration, platform security, service improvement, AI model training, analytics, and marketing, as further described in Section 4. Where HeyGen acts as a processor, the applicable Customer is the controller and determines the purposes and means of processing; HeyGen processes such data only in accordance with the Customer's documented instructions and applicable data processing agreement.\n HeyGen complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. HeyGen has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20For%20purposes%20of,to%20the%20EU-U.S.%20","structural_citation":"Privacy Policy › “Los Angeles, CA 90094”","citation_basis":"heading_path","char_start":1270,"char_end":2761,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner:","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20If%20you%20are,Protection%20and%20Information%20Commissioner%3A","structural_citation":"Privacy Policy › “Switzerland”","citation_basis":"heading_path","char_start":35908,"char_end":36017,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Our relevant supervisory authority in the European Economic Area and the European Union is the Irish Data Protection Commission, accessible here .\n As described in section 1 “Introduction”, HeyGen, Inc. is usually the processor of your personal data. We are the controller only if we process data for our own legitimate purposes.\n We are a domestic corporation established in the United States.\n Our address and contact is: ","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20Our%20relevant%20supervisory,and%20contact%20is%3A%20","structural_citation":"Privacy Policy › “Jan Czarnocki”","citation_basis":"heading_path","char_start":33025,"char_end":33450,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" By using our Services, you understand that your personal information may be processed and stored on servers, and transferred to third parties, outside your country of residence, including the United States.\n The personal information that you provide to us and that we collect from you will be transferred to, stored at, or processed in, countries outside your country of residence, such as to the United States. Your personal information is also processed by staff operating outside the EEA, UK or Switzerland who work for us or one of our third-party service providers or partners. We process the personal information that you provide to us in countries outside your country of residence in order to provide our Services, perform our contract with you, and provide our website’s functionality.\n We also use standard contractual clauses (SCCs) as relevant for certain transfers of personal information to third countries, unless the transfer is to a country that has been determined to provide an adequate level of protection for individuals’ rights and freedoms for their personal information.\n We require that third parties to whom we transfer personal data comply with the Data Privacy Framework principles. We use standard contractual clauses (SCCs) to ensure adequate protection for personal data transferred outside the EU, UK, and Switzerland.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20By%20using%20our,EU%2C%20UK%2C%20and%20Switzerland.","structural_citation":"§ 15 (Data Transfers,Third-party Websites and Materials)","citation_basis":"section_number","char_start":31468,"char_end":32819,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you have any questions about our Services or this Privacy Policy, please email us at [email protected] .\n Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you. If you think we have infringed applicable data privacy or protection laws, you can complain to your local data protection supervisory authority in which you are based or where you think we have infringed data protection laws. Of course, we hope you will contact us first so we can resolve any issues.\n If you are a HeyGen enterprise customer who is processing personal data of people other than your own and wish to enter into a DPA, please contact [email protected] .","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20If%20you%20have,please%20contact%20%5Bemail%26%23160%3Bprotected%5D%20.","structural_citation":"§ 19 (Contacting Us)","citation_basis":"section_number","char_start":36116,"char_end":36826,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), HeyGen commits to resolve complaints about our collection or use of your personal information transferred to the U.S. pursuant to the EU-U.S. DPF, the UK extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. EU, UK, and Swiss individuals with inquiries or complaints should first contact HeyGen’s Data Protection Officer: [email protected] .\n HeyGen has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by HeyGen, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers for more information and to file a complaint. This service is provided free of charge to you.\n If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf \n Below are the contact details for the relevant authorities depending on your location:","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=%20In%20compliance%20with,depending%20on%20your%20location%3A","structural_citation":"§ 18 (Right to Lodge a Complaint)","citation_basis":"section_number","char_start":34192,"char_end":35527,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"DPF. HeyGen has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program and to view our certification, please visit https://www.dataprivacyframework.gov .","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=DPF.%20HeyGen%20has%20certified,please%20visit%20https%3A%2F%2Fwww.dataprivacyframework.gov%20.","structural_citation":"Privacy Policy › “Los Angeles, CA 90094”","citation_basis":"heading_path","char_start":2761,"char_end":3333,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"HeyGen complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. HeyGen has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. HeyGen has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.","caution":null,"provenance":{"source_url":"https://www.heygen.com/privacy","snapshot_sha256":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c","wayback_url":null,"deep_link":"https://www.heygen.com/privacy#:~:text=HeyGen%20complies%20with%20the,the%20Principles%20shall%20govern.","structural_citation":"Privacy Policy › “Los Angeles, CA 90094”","citation_basis":"heading_path","char_start":2197,"char_end":3189,"retrieved_at":"2026-06-07T02:07:21.206614+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Written notifications provided under this section should be sent by certified mail to:","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20Written%20notifications%20provided,by%20certified%20mail%20to%3A","structural_citation":"§ 17 (Dispute Resolution)","citation_basis":"section_number","char_start":33914,"char_end":34001,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" YOU AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20YOU%20AGREE%20TO,CLASS%20ACTION%20WAIVER%20PROVISIONS.","structural_citation":"§ 17 (Dispute Resolution)","citation_basis":"section_number","char_start":28890,"char_end":28975,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You may not assign or delegate any rights or obligations under these Terms and any purported assignment or delegation by you shall be null and void. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, or to any affiliate as part of a corporate reorganization.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20You%20may%20not,of%20a%20corporate%20reorganization.","structural_citation":"Terms of Service › “General”","citation_basis":"heading_path","char_start":1926,"char_end":2253,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" vii. Third-Party Beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20vii.%20Third-Party%20Beneficiary.,a%20third-party%20beneficiary%20thereof.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":41181,"char_end":41472,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" No agency, partnership, joint venture or other relationship is intended or created by your access to or use of the Services.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20No%20agency%2C%20partnership%2C,use%20of%20the%20Services.","structural_citation":"Terms of Service › “General”","citation_basis":"heading_path","char_start":1798,"char_end":1923,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" By accessing and using HeyGen’s application programming interfaces, software, tools, data, documentation, or website (collectively, “Services”), you expressly agree that you have read and agreed to be bound by the following terms and conditions (the “Terms”) as well as all applicable laws and regulations, and any future updates. You also agree that you are 18 years or older and legally able to enter into a binding contract.\n ‍\n Unless otherwise specified, terms used below and in any of our other agreements or notices, including our Privacy Policy, have the following meanings. \n \"Client\", “User”, “You” and “Your” refers to you, the person using Services and accepting the Terms or, if you are accepting these terms on behalf of an entity, also to the entity.\n \"HeyGen\", “Ourselves”, “Our”, “We” and \"Us\", refer to our company, HeyGen Technology, Inc.\n “Representatives” means HeyGen’s personnel, advisors, affiliates, agents and suppliers.\n “Party”, “Parties”, or refers to both the Client and ourselves, or either the Client or ourselves.\n Any use of the above terminology or other words in singular, plural, capitalization, and/or he/she or they are taken as interchangeable and, therefore, as referring to the same.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20By%20accessing%20and,referring%20to%20the%20same.","structural_citation":"Terms of Service › “General”","citation_basis":"heading_path","char_start":197,"char_end":1423,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" i. Google Play Terms. You acknowledge that to the extent of any conflict between (A) the Google Play Terms of Services and the Google Play Business and Program Policies or such other terms which Google designates as default end user license terms for Google Play (all of which together are referred to as the “Google Play Terms”), and (B) the other terms and conditions in these Terms, the Google Play Terms shall apply with respect to your use of the Mobile App that you download from Google Play.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20i.%20Google%20Play,download%20from%20Google%20Play.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":41654,"char_end":42153,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20If%20you%20are,telephone%20at%20(800)%20952-5210.","structural_citation":"§ 22 (California Residents)","citation_basis":"section_number","char_start":42406,"char_end":42756,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you download our mobile application associated with the Services (“Mobile App”) from an app store or distribution platform (each, an “App Store”), you acknowledge and agree that the availability of the Mobile App and the Services is dependent on the App Store from whom you received the Mobile App license, and that these Terms are between you and HeyGen and not with the App Store. HeyGen, not the App Store, is solely responsible for the Services, including the Mobile App. In order to use the Mobile App, you must have access to a wireless network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with the Services, including the Mobile App. You agree to comply with, and your license to use the Mobile App is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using any Service, including the Mobile App. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20If%20you%20download,right%20to%20enforce%20it.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":37060,"char_end":38157,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" These Terms shall be governed by the laws of the State of California, without regard to choice of law rules or principles. Except where a claim must be brought in arbitration or small claims court under these Terms, or to the extent the requirement to arbitrate is held unenforceable or invalid for any reason, proceedings may be commenced only in a federal or state court located within Los Angeles County, California and you and HeyGen each consent to the jurisdiction of those courts for such purposes.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20These%20Terms%20shall,courts%20for%20such%20purposes.","structural_citation":"§ 17 (Dispute Resolution)","citation_basis":"section_number","char_start":32175,"char_end":32681,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" These Terms and any policies incorporated in these Terms contain the entire agreement between you and HeyGen regarding access to or use of the Services and, other than any Service specific terms of use or any applicable Enterprise agreements, supersedes any prior or contemporaneous agreements, communications, or understandings between you and HeyGen on that subject.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20These%20Terms%20and,HeyGen%20on%20that%20subject.","structural_citation":"Terms of Service › “General”","citation_basis":"heading_path","char_start":1426,"char_end":1795,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"YOU AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.\n \n You and HeyGen agree that you will resolve any past or present claims relating to these Terms or our Services through final and binding arbitration, other than claims brought in small claims court or claims solely for injunctive relief or intellectual property disputes.\n \n You have the right to opt out of these arbitration terms, and future changes to these arbitration terms, by notifying us in writing within thirty (30) days of the date that you first access the Services. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with HeyGen through arbitration. If you do not opt out within thirty (30) days of the date you first access the Services, then you accept all terms and conditions of the arbitration and dispute resolution procedures described in the Terms.","caution":"Mandatory binding arbitration with class action waiver. 30-day opt-out window from first access is short. Applies retroactively to 'past or present claims.'","provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=YOU%20AGREE%20TO%20THE,described%20in%20the%20Terms.","structural_citation":"§ 17 (Dispute Resolution)","citation_basis":"section_number","char_start":28891,"char_end":29828,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You agree that a breach of these Terms will cause irreparable injury to HeyGen for which monetary damages would not be an adequate remedy and HeyGen shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20You%20agree%20that,or%20proof%20of%20damages.","structural_citation":"§ 17 (Dispute Resolution)","citation_basis":"section_number","char_start":33612,"char_end":33911,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" i. Acknowledgment. You acknowledge that these Terms are concluded solely between us, and not with Apple. HeyGen, not Apple, is solely responsible for the Mobile App and the content thereof. You further acknowledge that the usage rules for the Mobile App are subject to any additional restrictions set forth in the Usage Rules for the Apple App Store Terms of Service as of the date you download the Mobile App, and in the event of any conflict, the Usage Rules in the Apple App Store will govern if they are more restrictive. You acknowledge that you have had the opportunity to review the Usage Rules.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20i.%20Acknowledgment.%20You,review%20the%20Usage%20Rules.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":38305,"char_end":38908,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You have the right to opt out of these arbitration terms, and future changes to these arbitration terms, by notifying us in writing within thirty (30) days of the date that you first access the Services. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with HeyGen through arbitration. 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No waiver of any of the provisions of these Terms or any agreement relating to the Services shall be effective unless it is expressly stated to be such in writing and signed by duly authorized representatives of the Company.","caution":null,"provenance":{"source_url":"https://www.heygen.com/terms","snapshot_sha256":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40","wayback_url":null,"deep_link":"https://www.heygen.com/terms#:~:text=%20Failure%20of%20either,representatives%20of%20the%20Company.","structural_citation":"§ 16 (Waiver)","citation_basis":"section_number","char_start":28277,"char_end":28857,"retrieved_at":"2026-06-07T02:07:20.411237+00:00"}}],"documents":[{"doc_type":"terms","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-07-27","last_verified_scan":"2026-07-27","verified_scan_count":2},{"doc_type":"privacy","pdf_page_count":null,"extraction_method":"static-revalidated","page_level_citations":false,"last_captured":"2026-06-07","last_verified_scan":"2026-06-07","verified_scan_count":1},{"doc_type":"pricing","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-07-27","last_verified_scan":null,"verified_scan_count":0}],"clause_intelligence":{"clauses_count":218,"risk_patterns_count":71,"stance_events_count":71,"patterns_by_family":{"commercial_use":1,"data_retention":2,"dispute_resolution":17,"ip_license":11,"ip_ownership":7,"legal_burden":4,"privacy_sharing":16,"tier_conditionality":6,"training_use":7},"risk_summary":{"medium":47,"low":7,"high":17},"evidence":[{"pattern_key":"commercial_use_restricted","pattern_family":"commercial_use","risk_rating":"medium","confidence":"medium","stance_key":"commercial_use","stance_value":"restricted","evidence":"ranted a limited, non-exclusive, non-transferable, revocable license to your User Output solely for personal, non-commercial, and internal evaluation purposes. 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We reserve the right to immediately remove you from the Services without notice or refund, or restrict you from access to the Services if you violate this term.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20The%20Services%20contain,you%20violate%20this%20term.","structural_citation":"§ 12 (Our Intellectual Property)","citation_basis":"section_number","char_start":24237,"char_end":25331}},{"pattern_key":"platform_claims_ownership","pattern_family":"ip_ownership","risk_rating":"high","confidence":"high","stance_key":"content_ownership","stance_value":"platform_claims_or_reserves_rights","evidence":"As described above, we are not responsible for the privacy or security of, information found on, or any practices employed by any third-party applications, websites, or services linked to or from our Service. Although we may provide links to third-party websites or platforms, or display content, data, applications or materials from third parties, our Privacy Policy does not apply to those third-party sites or mate...","reason":"The clause appears to reserve or claim ownership rights for the platform.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"subprocessors_data_sharing","quote":"As described above, we are not responsible for the privacy or security of, information found on, or any practices employed by any third-party applications, websites, or services linked to or from our Service. Although we may provide links to third-party websites or platforms, or display content, data, applications or materials from third parties, our Privacy Policy does not apply to those third-party sites or materials, and your browsing and interaction on any third-party site, application, or service, including those that have a link on our Services, are subject to that third party's own terms and policies. The current list of sub-processors can be found here . We reserve the right to engage new sub-processors, provided that they meet a high level of security and data protection. We enter into Data Protection Agreements with all of our sub-processors.","source_url":"https://www.heygen.com/privacy","deep_link":"https://www.heygen.com/privacy#:~:text=%20As%20described%20above%2C,all%20of%20our%20sub-processors.","structural_citation":"§ 13 (Subprocessors and Third-Party Websites And Materials)","citation_basis":"section_number","char_start":27268,"char_end":28139}},{"pattern_key":"user_retains_ownership","pattern_family":"ip_ownership","risk_rating":"low","confidence":"high","stance_key":"content_ownership","stance_value":"user_retains_rights","evidence":"As between HeyGen and you, you own all rights in your User Input or User Output, and does not restrict your ability to use User Output for your own purposes (including for commercial purposes), except in the case of termination as specified below, and expressly disclaims any liability arising from your use of any User Output for a commercial purpose. User Outputs are not considered part of the Services. As between...","reason":"The clause affirms user ownership or retention of rights.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"output_ownership","quote":"As between HeyGen and you, you own all rights in your User Input or User Output, and does not restrict your ability to use User Output for your own purposes (including for commercial purposes), except in the case of termination as specified below, and expressly disclaims any liability arising from your use of any User Output for a commercial purpose. User Outputs are not considered part of the Services. As between us and you, to the extent we acquire any rights in any User Output, we hereby assign to you all right, title and interest in and to such User Output.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=As%20between%20HeyGen%20and,to%20such%20User%20Output.","structural_citation":"§ 3","citation_basis":"section_number","char_start":9098,"char_end":9665}},{"pattern_key":"user_retains_ownership","pattern_family":"ip_ownership","risk_rating":"low","confidence":"high","stance_key":"content_ownership","stance_value":"user_retains_rights","evidence":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, y...","reason":"The clause affirms user ownership or retention of rights.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"tier_differences","quote":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, you own all rights in your User Input but you are granted a limited, non-exclusive, non-transferable, revocable license to your User Output solely for personal, non-commercial, and internal evaluation purposes. User Output generated under a Free Plan may not be sold, sublicensed, redistributed, monetized, or used in connection with commercial activities, advertising, client work, revenue-generating product or any other services.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20As%20part%20of,or%20any%20other%20services.","structural_citation":"§ 4","citation_basis":"section_number","char_start":11895,"char_end":12744}},{"pattern_key":"user_retains_ownership","pattern_family":"ip_ownership","risk_rating":"low","confidence":"high","stance_key":"content_ownership","stance_value":"user_retains_rights","evidence":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, y...","reason":"The clause affirms user ownership or retention of rights.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"output_ownership","quote":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, you own all rights in your User Input or User Output, and does not restrict your ability to use User Output for your own purposes (including for commercial purposes), except in the case of termination as specified below, and expressly disclaims any liability arising from your use of any User Output for a commercial purpose. User Outputs are not considered part of the Services. As between us and you, to the extent we acquire any rights in any User Output, we hereby assign to you all right, title and interest in and to such User Output. Your User Input, User Output, and any other information, materials, or content you post, upload, submit, or make available through the Services are collectively referred to herein as “Your Content.” You are responsible for Your Content, including taking all steps necessary to ensure that it does not violate any laws or rights of third parties or these Terms. You acknowledge that, due to the nature of the Services and generative artificial intelligence, User Output may not be unique and other third party users may generate similar content from their independent use of the Services. Such output that is requested by and generated for other third party users are not considered your User Output, and Company’s assignment of its rights in to you in User Output above does not extend to rights in a third party users’ output.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20As%20part%20of,third%20party%20users%E2%80%99%20output.","structural_citation":"§ 3","citation_basis":"section_number","char_start":8708,"char_end":10493}},{"pattern_key":"user_retains_ownership","pattern_family":"ip_ownership","risk_rating":"low","confidence":"medium","stance_key":"content_ownership","stance_value":"user_retains_rights","evidence":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, y...","reason":"The clause affirms user ownership or retention of rights.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"prompt_ownership","quote":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, you own all rights in your User Input or User Output, and does not restrict your ability to use User Output for your own purposes (including for commercial purposes), except in the case of termination as specified below, and expressly disclaims any liability arising from your use of any User Output for a commercial purpose. User Outputs are not considered part of the Services. As between us and you, to the extent we acquire any rights in any User Output, we hereby assign to you all right, title and interest in and to such User Output. Your User Input, User Output, and any other information, materials, or content you post, upload, submit, or make available through the Services are collectively referred to herein as “Your Content.” You are responsible for Your Content, including taking all steps necessary to ensure that it does not violate any laws or rights of third parties or these Terms. You acknowledge that, due to the nature of the Services and generative artificial intelligence, User Output may not be unique and other third party users may generate similar content from their independent use of the Services.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20As%20part%20of,of%20the%20Services.%20","structural_citation":"§ 3","citation_basis":"section_number","char_start":8810,"char_end":10356}},{"pattern_key":"user_retains_ownership","pattern_family":"ip_ownership","risk_rating":"low","confidence":"medium","stance_key":"content_ownership","stance_value":"user_retains_rights","evidence":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, y...","reason":"The clause affirms user ownership or retention of rights.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"prompt_ownership","quote":"As part of your use of the Services, you may be able to input, post, upload and submit information (“User Input”) to the Services, and you may direct the Services to generate and output new content based on your User Input (“User Output”). HeyGen reserves the right to prevent or remove certain User Inputs or User Outputs in its sole discretion, for example, if they violate these Terms. As between HeyGen and you, you own all rights in your User Input but you are granted a limited, non-exclusive, non-transferable, revocable license to your User Output solely for personal, non-commercial, and internal evaluation purposes. User Output generated under a Free Plan may not be sold, sublicensed, redistributed, monetized, or used in connection with commercial activities, advertising, client work, revenue-generating product or any other services.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20As%20part%20of,or%20any%20other%20services.","structural_citation":"§ 4","citation_basis":"section_number","char_start":12001,"char_end":12850}},{"pattern_key":"liability_limitation","pattern_family":"legal_burden","risk_rating":"medium","confidence":"high","stance_key":"legal_burden","stance_value":"liability_limited","evidence":"THE SERVICES ARE PROVIDED \"AS IS.\" EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR REPRESENTATIVES MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF A...","reason":"The clause limits liability or disclaims warranties.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"indemnity_liability","quote":"THE SERVICES ARE PROVIDED \"AS IS.\" EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR REPRESENTATIVES MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR ANY INFRINGEMENT.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20THE%20SERVICES%20ARE,LIABILITY%20FOR%20ANY%20INFRINGEMENT.","structural_citation":"§ 8 (Exclusions and Limitations)","citation_basis":"section_number","char_start":20123,"char_end":20875}},{"pattern_key":"liability_limitation","pattern_family":"legal_burden","risk_rating":"medium","confidence":"high","stance_key":"legal_burden","stance_value":"liability_limited","evidence":"THE SERVICES ARE PROVIDED \"AS IS.\" EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR REPRESENTATIVES MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF A...","reason":"The clause limits liability or disclaims warranties.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"indemnity_liability","quote":"THE SERVICES ARE PROVIDED \"AS IS.\" EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR REPRESENTATIVES MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR ANY INFRINGEMENT.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=THE%20SERVICES%20ARE%20PROVIDED,LIABILITY%20FOR%20ANY%20INFRINGEMENT.","structural_citation":"§ 8 (Exclusions and Limitations)","citation_basis":"section_number","char_start":20124,"char_end":20875}},{"pattern_key":"liability_limitation","pattern_family":"legal_burden","risk_rating":"medium","confidence":"high","stance_key":"legal_burden","stance_value":"liability_limited","evidence":"iv. Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple wil...","reason":"The clause limits liability or disclaims warranties.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"indemnity_liability","quote":"iv. Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App. The parties acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of HeyGen. However, HeyGen has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20iv.%20Warranty.%20You,to%20the%20Mobile%20App.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":39372,"char_end":40294}},{"pattern_key":"liability_limitation","pattern_family":"legal_burden","risk_rating":"medium","confidence":"medium","stance_key":"legal_burden","stance_value":"liability_limited","evidence":"iv. Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple wil...","reason":"The clause limits liability or disclaims warranties.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"indemnity_liability","quote":"iv. Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App. The parties acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of HeyGen. However, HeyGen has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","source_url":"https://www.heygen.com/terms","deep_link":"https://www.heygen.com/terms#:~:text=%20iv.%20Warranty.%20You,to%20the%20Mobile%20App.","structural_citation":"§ 21 (Mobile Terms)","citation_basis":"section_number","char_start":39748,"char_end":40670}},{"pattern_key":"personal_data_sale","pattern_family":"privacy_sharing","risk_rating":"high","confidence":"high","stance_key":"data_sharing","stance_value":"sale_or_sell","evidence":"We only disclose your personal information as described in this Privacy Policy. Unless otherwise described, we will never sell your personal information to anyone for monetary consideration. You are in control of your personal information at all times. In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including: Vendors and Servi...","reason":"The clause permits sale of personal data or information.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"subprocessors_data_sharing","quote":"We only disclose your personal information as described in this Privacy Policy. Unless otherwise described, we will never sell your personal information to anyone for monetary consideration. You are in control of your personal information at all times. In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including: Vendors and Service Providers. We may contract with third parties who help us provide the Services, including for payment processing, cloud storage, chatbot operation, voice transcriptions, image generation, system administration, security, customer relationship management, delivery of goods, search engine facilities, data analytics, advertising, and marketing. In some cases, these third parties may require access to some or all of your information. We will take all reasonable steps to ensure that your information will be handled safely and securely, such as through data protection agreements. In some cases we may be legally liable for such onward transfers to third-parties. You can access list of our subprocessors here . With direction or consent. We may also disclose information to third parties, including other users of the Services, when you request, direct or consent to us doing so, such as when you make output or other content available to others, through your use of login integrations and social media widgets or with your consent.","source_url":"https://www.heygen.com/privacy","deep_link":"https://www.heygen.com/privacy#:~:text=%20We%20only%20disclose,with%20your%20consent.%20","structural_citation":"§ 5 (How Do We Share Your Data?)","citation_basis":"section_number","char_start":13103,"char_end":14561}},{"pattern_key":"personal_data_sale","pattern_family":"privacy_sharing","risk_rating":"high","confidence":"high","stance_key":"data_sharing","stance_value":"sale_or_sell","evidence":"For information regarding the specific purposes for which we collect and disclose your personal information and the categories of sources from which we collect your personal information, please see section 3 “What Information Do We Collect?” and section 4 “How Do We Use Your Information” above. Information about our retention of personal information is described in section 8, “How Long Do We Store Your Information...","reason":"The clause permits sale of personal data or information.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"For information regarding the specific purposes for which we collect and disclose your personal information and the categories of sources from which we collect your personal information, please see section 3 “What Information Do We Collect?” and section 4 “How Do We Use Your Information” above. Information about our retention of personal information is described in section 8, “How Long Do We Store Your Information”. We only use and disclose sensitive personal information for the purposes specified in the CCPA or otherwise with your consent. We do not “sell” or “share” (as those terms are defined in the CCPA) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we sell or share personal information about California residents under 16 years of age. California residents under the age of 18 who have registered to use the Services and posted UGC to the Services can request that their UGC be removed by contacting us at [email protected] . Such a request must state that they personally posted such UGC or information and detail where the UGC is posted. We will make reasonable good faith efforts to remove the content from prospective public view or anonymize it so the minor cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control. HeyGen is subject to the investigatory and enforcement powers of the Federal Trade Commission.","source_url":"https://www.heygen.com/privacy","deep_link":"https://www.heygen.com/privacy#:~:text=%20For%20information%20regarding,the%20Federal%20Trade%20Commission.","structural_citation":"Privacy Policy › “Account access credentials, such as username and password*”","citation_basis":"heading_path","char_start":29798,"char_end":31404}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"low","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including:","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"subprocessors_data_sharing","quote":"In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including:","source_url":"https://www.heygen.com/privacy","deep_link":"https://www.heygen.com/privacy#:~:text=In%20certain%20circumstances%2C%20we,this%20Privacy%20Policy%2C%20including%3A","structural_citation":"§ 5 (How Do We Share Your Data?)","citation_basis":"section_number","char_start":13358,"char_end":13504}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"Information posted to the Services. Certain features on the Services may enable you to share templates or make your videos and other content available to other users. We collect information that you choose to share or make available (“UGC”), and we, or others, may store, display, reproduce, publish or otherwise use UGC (including with your name and email address) and may or may not attribute it to you. Others, inc...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"Information posted to the Services. Certain features on the Services may enable you to share templates or make your videos and other content available to other users. We collect information that you choose to share or make available (“UGC”), and we, or others, may store, display, reproduce, publish or otherwise use UGC (including with your name and email address) and may or may not attribute it to you. Others, including other users, may also have access to UGC and may have the ability to share it with third parties.","source_url":"https://www.heygen.com/privacy","deep_link":"https://www.heygen.com/privacy#:~:text=Information%20posted%20to%20the,it%20with%20third%20parties.","structural_citation":"Privacy Policy › “Information You Provide Us”","citation_basis":"heading_path","char_start":6987,"char_end":7508}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"high","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"When you submit information via our Site, you may be given options to restrict our use of your information. We aim to give you strong control on our use of your information. Depending on where you live, you may have certain rights in relation to your personal information. However, these rights are not absolute, and may only apply in certain circumstances. Access. You may have the right to request access to the inf...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"When you submit information via our Site, you may be given options to restrict our use of your information. We aim to give you strong control on our use of your information. Depending on where you live, you may have certain rights in relation to your personal information. However, these rights are not absolute, and may only apply in certain circumstances. Access. You may have the right to request access to the information we hold about you, how we use it, and who we share it with. Delete. You may have the right to request that we delete information we hold about you. You can do it yourself by deleting data from your account or deleting the account. Correct. You may have the right to request that we correct inaccurate information we maintain about you. Opt out of targeted advertising. You may have a right to opt-out of the processing of your information for the purposes of targeted advertising. For more information, please see the “Cookies and Other Tracking Technologies” section above. Portability. You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party. Restriction of processing to storage only. You may have the right to ask us to stop, suspend or restrict our processing of personal information. Objection. You may have the right to object to our processing of personal information, including to object to (i.e., opt out of) your information being used to train our models, by contacting us at [email protected] You can also object to marketing at any time by using the unsubscribe/opt-out function displayed in our communications to you.","source_url":"https://www.heygen.com/privacy","deep_link":"https://www.heygen.com/privacy#:~:text=%20When%20you%20submit,communications%20to%20you.%20","structural_citation":"§ 10 (Summary of Your Rights)","citation_basis":"section_number","char_start":22958,"char_end":24606}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"We may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of our business, which could take various forms, such as an asset sale, merger, bankruptcy or other business transaction. 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If you add Services to your Recurring Subscription in the middle of your subscription term, you will be charged for such additional Services through the end of the then-current subscription term. In addition, your Recurring Subscription will automatically renew until you cancel it in accordance herewith or your Recurring Subscription is otherwise terminated. You authorize us to store your payment method information and to automatically charge your payment method(s) for the amount of your Recurring Subscription with no further action required by you. The length of your Recurring Subscription will be provided when you make your purchase. In the event that HeyGen is unable to charge your payment method(s) as authorized by you when you enrolled in a Recurring Subscription, HeyGen may in its sole discretion (i) suspend your access to the Services until payment is received or (ii) seek to update your payment method information through third-party sources (i.e., your bank or a payment processor) to continue charging your payment method as authorized by you. You may cancel your Recurring Subscription through your account at any time, but if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any charges already paid to us. Following any cancellation, however, you will continue to have access to the applicable Services through the end of your current subscription period. 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Your personal information is also processed by staff operating outside the EEA, UK or Switzerland who work for us or one of our third-party service providers or partners. We process the personal information that you provide to us in countries outside your country of residence in order to provide our Services, perform our contract with you, and provide our website’s functionality.\n We also use standard contractual clauses (SCCs) as relevant for certain transfers of personal information to third countries, unless the transfer is to a country that has been determined to provide an adequate level of protection for individuals’ rights and freedoms for their personal information.\n We require that third parties to whom we transfer personal data comply with the Data Privacy Framework principles. 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You may have the right to object to our processing of personal information, including to object to (i.e., opt out of) your information being used to train our models, by contacting us at [email protected] You can also object to marketing at any time by using the unsubscribe/opt-out function displayed in our communications to you.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 10 (Summary of Your Rights)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20When%20you%20submit,communications%20to%20you.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" As described above, the Site and Services may use certain Tracking Technologies to collect Usage Data, including first-party Tracking Technologies (those placed directly by us and are used only by us) and third-party Tracking Technologies (those placed by websites, services and/or parties other than us). These Tracking Technologies include those provided by Google Analytics, Datadog, DoubleClick and Meta.\n We use Tracking Technologies because it is in our legitimate interests to facilitate, improve and tailor your experience with the Services, run analytics, de-bug and to provide and improve our products and services. For example, we use Datadog to better understand our user’s experience (e.g., how much time is spent on pages, what features they use, what links they choose to click, etc.) and this enables us to build and maintain the Services with user feedback. We may associate Usage Data with the device you use to access the Services, or email accounts you use to engage with us. We also use Tracking Technologies for advertising related purposes, including for remarketing and to deliver targeted ads to you, and analyze and measure the effectiveness of our advertisements. We use cookies on our Site in accordance with current English and EU Cookie Laws, and if you are in the EU or UK, we request your consent before dropping Tracking Technologies that are not strictly necessary for the Services.\n Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Cookies and Other Tracking Technologies)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20As%20described%20above%2C,of%20Tracking%20Technologies.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" Information drawn from other personal information provided to us, which could include your preferences, interests, and other information used to personalize your experience.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Professional-related information, such as your business/company name”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Information%20drawn%20from,to%20personalize%20your%20experience."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":"We use Tracking Technologies because it is in our legitimate interests to facilitate, improve and tailor your experience with the Services, run analytics, de-bug and to provide and improve our products and services. For example, we use Datadog to better understand our user’s experience (e.g., how much time is spent on pages, what features they use, what links they choose to click, etc.) and this enables us to build and maintain the Services with user feedback. We may associate Usage Data with the device you use to access the Services, or email accounts you use to engage with us. We also use Tracking Technologies for advertising related purposes, including for remarketing and to deliver targeted ads to you, and analyze and measure the effectiveness of our advertisements.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Cookies and Other Tracking Technologies)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=We%20use%20Tracking%20Technologies,effectiveness%20of%20our%20advertisements."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":"Sending you marketing communications, including news and offers on our products or services (with your permission/consent or where otherwise permitted by applicable law). Unless permitted by law, we will not send you unsolicited marketing communications. We will also take all reasonable steps to ensure that we comply with our obligations under applicable email marketing laws. You can unsubscribe from our emails at any time by using the unsubscribe function in the email communication to you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=Sending%20you%20marketing%20communications%2C,email%20communication%20to%20you."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We may use your Personal Data to address any administrative or legal issues pertaining to HeyGen, including but not limited to intellectual property infringement, defamation, rights of privacy issues, to enforce our Terms of Service or other legal rights, to facilitate transactions and payments, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency. \n We, or a third party, have a legitimate interest in using your Personal Data for the purpose of addressing administrative and legal issues. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Administrative and legal”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20use,and%20legal%20issues.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" Data security is of great importance to us, and to protect your personal information, we have put in place suitable physical, electronic, and managerial procedures designed to safeguard and secure personal information collected through our Site. You can review them here .\n Notwithstanding any security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure, and we cannot guarantee that the collection, transmission and storage of data will always be secure. Please take suitable precautions when transmitting data via the Internet to us.\n Pursuant to the DPF Program, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under the DPF, should direct their query to [email protected] . If requested to remove data, we will respond within a reasonable timeframe.\n We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 9 (How Do We Secure Your Information?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Data%20security%20is,or%20subsequently%20authorized.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We automatically collect certain information about your interaction with the Services (“Usage Data”), including through cookies, web beacons and other technologies (“Tracking Technologies”). This information includes:\n Device information, such as device type, operating system, unique device identifier, and IP address.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Information Collected Automatically”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20automatically%20collect,identifier%2C%20and%20IP%20address."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use and disclose personal information you provide to us when you access and use the Services. For further information, please visit our Privacy Policy here .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 1 (Privacy Statement)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20We%20are%20committed,Privacy%20Policy%20here%20."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" We will not discriminate against you for exercising any of these rights. Further information may be needed to verify your identity before exercising these rights, such as your email address or government issued ID. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. If we deny your request, you may appeal our decision by contacting us through the methods described below.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 10 (Summary of Your Rights)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20will%20not,the%20methods%20described%20below."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" For information regarding the specific purposes for which we collect and disclose your personal information and the categories of sources from which we collect your personal information, please see section 3 “What Information Do We Collect?” and section 4 “How Do We Use Your Information” above. Information about our retention of personal information is described in section 8, “How Long Do We Store Your Information”. We only use and disclose sensitive personal information for the purposes specified in the CCPA or otherwise with your consent.\n We do not “sell” or “share” (as those terms are defined in the CCPA) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we sell or share personal information about California residents under 16 years of age.\n California residents under the age of 18 who have registered to use the Services and posted UGC to the Services can request that their UGC be removed by contacting us at [email protected] . Such a request must state that they personally posted such UGC or information and detail where the UGC is posted. We will make reasonable good faith efforts to remove the content from prospective public view or anonymize it so the minor cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control.\n HeyGen is subject to the investigatory and enforcement powers of the Federal Trade Commission.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Account access credentials, such as username and password*”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20For%20information%20regarding,the%20Federal%20Trade%20Commission."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" [email protected] ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Jan Czarnocki”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20%5Bemail%26%23160%3Bprotected%5D%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" Depending on the country in which you are located, we will only process your Personal Data based on a valid legal ground. For your convenience, the table below describes the legal grounds by purpose for data processing in compliance with the EU and UK GDPR, and Swiss FADP.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Depending%20on%20the,GDPR%2C%20and%20Swiss%20FADP."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":"While you do not have to allow us to use Tracking Technologies, they do enable us to continually improve our Services, making it a better and more useful experience for you.\n If you so choose, you can choose to disable or delete cookies in your Internet browser at any time. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Disabling or deleting cookies may cause some of the Services to work incorrectly, and you may lose any information that enables you to access our Site more quickly and efficiently, including login and personalization settings. While your browser may allow you to transmit a “do not track” / “opt-out preference” signal or other mechanism for exercising choices regarding the collection of information by Tracking Technologies, like many websites, our website is not designed to respond to such signals.\n Google and Meta also provide options to customize how your information is collected and used. For example, you can utilize Google Analytics’s Opt-Out Browser Add On here , or alter Facebook Ads Display options in your Facebook account. If you apply certain ad blockers or tools to restrict cookies, it may interfere with your ability to opt out.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Cookies and Other Tracking Technologies)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=While%20you%20do%20not,ability%20to%20opt%20out."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" If you are located within the EEA or the EU, you can contact the the Irish Data Protection Commission, accessible here .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “European Economic Area (EEA) and European Union (EU)”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20If%20you%20are,Commission%2C%20accessible%20here%20."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" We may process your Personal Data for compliance with legal obligations to which we are subject, for instance to comply with accounting and tax rules, or as mandated by a court order. \n We need it to comply with a legal obligation, for instance to comply with a court order. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Compliance”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,a%20court%20order.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We use your personal information to provide you with the best possible products and services. Depending on the country in which you are located, we will only process your Personal Data based on a valid legal ground. In general, HeyGen acts as a data processor when processing personal data on behalf of our business customers in accordance with their instructions. However, HeyGen acts as a data controller when processing personal data for purposes such as marketing, service improvement, and regulatory compliance.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20use%20your,improvement%2C%20and%20regulatory%20compliance."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" 3157 Gentilly Blvd. Suite # 2254","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “Consultant, CopyByte”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%203157%20Gentilly%20Blvd.%20Suite%20%23%202254"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" Our Services are not intended for minors under the age of 18, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian of a child under 13 years old who has provided us with personal information, please contact us at [email protected] . If we become aware that we have unknowingly collected personal information from a child under age 13, we take steps to remove that information from our servers.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 11 (Children's Privacy)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Our%20Services%20are,information%20from%20our%20servers."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" Withdrawal of consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time. If you confirm that you wish to withdraw your consent, we will delete your information from our systems. However, you acknowledge this may limit our ability to provide you with the best possible products and services.\n In general, you also have the right to opt-out of our sharing your personal data with third parties or using your data for purposes other than those for which it was originally collected.\n To exercise these rights above, please contact us at [email protected] .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 10 (Summary of Your Rights)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Withdrawal%20of%20consent.,us%20at%20%5Bemail%26%23160%3Bprotected%5D%20."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We may process your Personal Data to understand the usage of our services, to understand trends and preferences, to improve and repair errors in the services, and to develop new products, services, features, and functionalities. \n We have a legitimate interest in understanding how the Services are used in order to identify technical issues, measure feature adoption, and inform product development decisions. This processing is limited to aggregated and pseudonymized usage patterns where possible, and the benefit to all users through improved platform reliability and functionality is not outweighed by any impact on your rights and freedoms given the non-sensitive nature of the data processed and the safeguards applied. 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If you believe your account has been compromised, please contact us immediately.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 9 (How Do We Secure Your Information?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=To%20request%20to%20limit,please%20contact%20us%20immediately."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" This policy details the types of personal data we collect, the purposes for which they are collected, and how they are used. 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You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Depending upon your use of our Services, we may collect some or all of the following information about you:\n Account and contact information. When you create an account, we collect your name, email address and account password. We may also collect other information associated with your account, such as your phone number, business/company name and position, mailing address and social media handles. Depending on the plan that you subscribe to, we may collect payment information and transaction history. A","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 3 (What Information Do We Collect?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=We%20collect%20certain%20information,and%20transaction%20history.%20A"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We may obtain information about you from outside sources, including:\n Integration partners. Information we receive when you connect HeyGen to an integration service.\n Login integrations. Information we receive when you choose to access the Services through a login integration or a Single Sign On service.\n Social media platforms. Information we receive from social media platforms, such as when you interact with us on YouTube, TikTok or Instagram.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Information From Third Parties”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20obtain,YouTube%2C%20TikTok%20or%20Instagram."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We may process your Personal Data to protect against and prevent fraud, and protect against malicious, deceptive, fraudulent, or illegal activity, including to prosecute those responsible for such activity. \n We, or a third party, have a legitimate interest in using your Personal Data for the purpose of protecting against and preventing fraud. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Preventing fraud”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,and%20preventing%20fraud.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":"We have a legitimate interest in using your Personal Data for the purpose of understanding usage.\n Enhancing the safety and security of our Services, such as conducting troubleshooting, data analysis, testing, evaluation and system reporting. We have a legitimate interest in using your Personal Data for the purpose of ensuring security and safety.\n Complying with applicable legal obligations, enforcing our contractual arrangements and policies, and protecting or defending the Services, our rights and the rights of our users or others. We may need it to comply with a legal obligation, for instance, to comply with court order.\n Enforcing our contractual arrangements and policies, and protecting or defending the Services, our rights, and the rights of our users or others. We have a legitimate interest in using your Personal Data to safeguard our contracts and legally recognized interests.\n Sending you marketing communications, including news and offers on our products or services (with your permission/consent or where otherwise permitted by applicable law). Unless permitted by law, we will not send you unsolicited marketing communications. We will also take all reasonable steps to ensure that we comply with our obligations under applicable email marketing laws. You can unsubscribe from our emails at any time by using the unsubscribe function in the email communication to you. We will remove your email address from our subscriber list upon receipt of such a request.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=We%20have%20a%20legitimate,such%20a%20request.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" Our Data Protection Officer and representative in the European Economic Area, UK and Switzerland is:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “‍ 16. 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","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Billing”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,perform%20the%20Terms.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" We may process your Personal Data to provide the services described in the Terms. \n It is necessary to perform the Terms. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Providing the services”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,perform%20the%20Terms.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" If we intend to use your Personal Data for other purposes, we will provide specific notice at the time the Personal Data is collected. \n Please consult the relevant specific notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Other purposes”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20If%20we%20intend,the%20relevant%20specific%20notice."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" Other information regarding your interaction with the Services, such as your operating system, browser type, date and time stamps, and clickstream data (including referring site, the types of content that you view or engage with, the features that you use, and other actions you take on the Services, as well as the site you exit to).‍\n Please see the \"Cookies and Other Tracking Technologies\" section below for more information on how we use tracking technologies and your choices.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Location information, such as approximate location based on IP address”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Other%20information%20regarding,technologies%20and%20your%20choices."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" HeyGen is an independent platform for creating synthetic media, allowing users to create their text to video. We understand that your privacy is important and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our websites and uses our platform, and only collect and use information in ways that are consistent with your rights and obligations under applicable laws.\n This Policy describes how HeyGen Technology Inc. (“HeyGen”, “our”, “we”, “us”) collects, uses and disclosures personal information about you when you use our websites ( https://www.heygen.com and https://app.heygen.com ) (“Site”), and our application programming interfaces, software, tools, data and documentation offered on the Site and our mobile apps, including access via mobile devices and apps (collectively, “Services”). We are a domestic corporation established in the United States.\n Our address and contact is: ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 1 (Introduction)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20HeyGen%20is%20an,and%20contact%20is%3A%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" We may process your Personal Data to communicate with you about the Terms or our services, or for administrative purposes, including to reply to your comments and questions. \n It is necessary to perform the Terms. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Communicating with you”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20process,perform%20the%20Terms.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" This Privacy Policy applies only to our collection and processing of information about users of the Services, including individuals who access and use the Services on behalf of a business customer.\n This Privacy Policy does not apply to the collection and processing of information on behalf of customers of our enterprise or business offerings, which are governed by our customer contracts. If you have questions about the use of information by a business customer, please reach out to the relevant customer directly.\n This Privacy Policy also does not extend to any websites or platforms operated by third parties that are linked to our Site (whether we provide those links or other users share them), nor does it apply to content, data, applications, or materials from third parties, including other users. We are not responsible for the privacy or security of, or information found on these sites or platforms, or the accuracy, completeness, or reliability of third-party materials, and have no control over how your information is collected, stored, or used by other websites. We advise you to check the privacy policies of any third-party website or platform before providing any information to them. Our inclusion of any links to third-party websites or platforms does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 2 (Scope – What Does This Policy Cover?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20This%20Privacy%20Policy,their%20owners%20or%20operators."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" We may modify the Terms from time to time in which case we will update the \"Last Revised\" date at the top of the Terms. We will use reasonable efforts to attempt to notify you of any changes to these Terms that materially adversely impact you either via email or an in product notification. All other changes will be effective as soon as we post them to our website. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 18 (Notification of Changes)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20We%20may%20modify,the%20change%20in%20Terms."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" Written claims concerning copyright infringement must include the following information:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “Attn: Copyright Complaint”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20Written%20claims%20concerning,include%20the%20following%20information%3A"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" You agree that you will not export or re-export, directly or indirectly, the Services and/or other information or materials provided by the Company hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval. In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a “terrorist supporting” country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. You are responsible for and hereby agree to comply at your sole expense with all applicable export laws and regulations.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 19 (Export Controls)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20You%20agree%20that,export%20laws%20and%20regulations."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" You may contact us regarding the Services or these Terms by email at [email protected] .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 24 (How to Contact Us)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20You%20may%20contact,email%20at%20%5Bemail%26%23160%3Bprotected%5D%20."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" The physical or electronic signature of the copyright owner or an authorized agent;\n The identification of the copyrighted work claimed to have been infringed, or, if multiple works are on a single site, a representative list of such works;\n The identification of the infringing material or activity (or the reference or link to such material) and information reasonably sufficient to permit us to locate the material (or the reference or link);\n The address, telephone number and e-mail address for the copyright owner or authorized agent;\n A statement that the person sending the notice has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and\n A statement that the information in the notice is accurate, and under penalty of perjury, that the person sending the notice is authorized to act on behalf of the copyright owner.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “Attn: Copyright Complaint”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20The%20physical%20or,of%20the%20copyright%20owner."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" materials that are malicious or technologically harmful into our systems;\n Use any portion of the Services to build any products or services that are competitive to any portion of the Services or to create similar ideas, features, or functions of any portion of the Services;\n Access any portion of the services for benchmarking, comparative or competitive purposes;\n Violate any applicable law or regulation in connection with your access to or use of the Services;\n Access or use the Services in any way not expressly permitted by these Terms; or\n Use or distribute User Output in a misleading way, including, without limitation, representing that the User Output is entirely human generated. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 2 (License to Use the Services)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20materials%20that%20are,entirely%20human%20generated.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" Notwithstanding the foregoing or anything to the contrary set forth herein, you may not:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 2 (License to Use the Services)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20Notwithstanding%20the%20foregoing,herein%2C%20you%20may%20not%3A"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" Download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any of our proprietary technology that makes up or is included in the Services, except (i) you may create and store temporary files that are automatically cached by your web browser for display purposes, (ii) as otherwise expressly permitted in these Terms, and (iii) for clarity, the foregoing restrictions do not apply to Your Content;\n Submit, transmit, display, perform, post or store any content that is inaccurate, illegal, unlawful, including, without limitation, copyrighted images to the Services without the consent of the copyright owner, defamatory, obscene, sexually explicit, pornographic, violent, invasive of privacy or publicity rights (including, but not limited to, uploading images of individuals to the Services without their consent), harassing, threatening, abusive, inflammatory, harmful, hateful, cruel or insensitive, deceptive, or otherwise objectionable (collectively and individually, “Objectionable”);\n Use the Services for bullying, disruptive or Objectionable purposes, or in a manner that violates our policies and standards, including our E thics Statement , Acceptable Use and Moderation Policy or for political campaigning or lobbying purposes; or otherwise use the Services in a manner that is fraudulent, inciting, organizing, promoting or facilitating violence or criminal or harmful activities, or Objectionable purposes;\n Frame, replicate, or develop an interface to access the Services without going directly to the Website (e.g., via an API and/or by white-labeling any portion of the Services), unless we explicitly make such functionality available to you;\n Duplicate, decompile, reverse engineer,","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 2 (License to Use the Services)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20Download%2C%20modify%2C%20copy%2C,Duplicate%2C%20decompile%2C%20reverse%20engineer%2C"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" (b) Other Usage Charges. In the event your usage exceeds the volume provided under your Recurring Subscription, you will be charged and pay usage overage fees for your Recurring Subscription, as indicated to you upon subscribing or, if not specified in your Recurring Subscription, at HeyGen’s then current a la carte rates which are available on the Pricing Page . In such an event, you hereby authorize us to charge your payment method on file or any other payment method you choose for these charges.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Subscription Services; Payment)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20(b)%20Other%20Usage,choose%20for%20these%20charges."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" (a) Subscriptions. To access and use certain Services, you may be required to enroll in a subscription payment plan and pay certain recurring charges, and by using those Services, you hereby agree to pay those recurring charges (all of the foregoing, hereinafter, a “Recurring Subscription”). If you add Services to your Recurring Subscription in the middle of your subscription term, you will be charged for such additional Services through the end of the then-current subscription term. In addition, your Recurring Subscription will automatically renew until you cancel it in accordance herewith or your Recurring Subscription is otherwise terminated. You authorize us to store your payment method information and to automatically charge your payment method(s) for the amount of your Recurring Subscription with no further action required by you. The length of your Recurring Subscription will be provided when you make your purchase. In the event that HeyGen is unable to charge your payment method(s) as authorized by you when you enrolled in a Recurring Subscription, HeyGen may in its sole discretion (i) suspend your access to the Services until payment is received or (ii) seek to update your payment method information through third-party sources (i.e., your bank or a payment processor) to continue charging your payment method as authorized by you. You may cancel your Recurring Subscription through your account at any time, but if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any charges already paid to us. Following any cancellation, however, you will continue to have access to the applicable Services through the end of your current subscription period. HeyGen may change the prices charged for Recurring Subscriptions","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Subscription Services; Payment)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20(a)%20Subscriptions.%20To,charged%20for%20Recurring%20Subscriptions"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same;\n Use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, graphics, design, commercial symbol, or other proprietary notation displayed on or through the Services; provided that, for clarity, the foregoing does not include Your Content;\n Use cheats, automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;\n Impersonate, or attempt to impersonate, somebody else using the Services without their authorization, including by providing User Input that you do not have authority to use to create User Output or by providing User Input to attempt to create User Output that impersonates somebody else without their authorization;\n Access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party’s access to or use of the Services or use any device, software or routine that causes the same;\n Attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services;\n Circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services;\n Use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same;\n Introduce any viruses, trojan horses, worms, logic bombs or other","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 2 (License to Use the Services)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20disassemble%20or%20decode,logic%20bombs%20or%20other"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" If you believe that your intellectual property rights have been infringed by a user of the Services, please send notice via certified mail to our registered agent at the address below. We may remove content alleged to be infringing and may terminate use of the Services by infringers.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 13 (Copyright Complaints)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20If%20you%20believe,the%20Services%20by%20infringers."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" at any time by posting updated pricing on the Pricing Page and we will provide you with prior written notice of any such changes through through the Services, by email or other similar means; provided, however, that the prices for your Recurring Subscription will remain in force for the duration of the subscription period for which you have paid. If you do not cancel, your Recurring Subscription will automatically renew at the then-current price at the time of renewal and for the same duration as the initial subscription term, and HeyGen will charge your on-file payment card or method on the first day of the renewal of the subscription term.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Subscription Services; Payment)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20at%20any%20time,of%20the%20subscription%20term."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" We grant you a non-exclusive right to access and use the Services in accordance with these Terms. HeyGen retains all right, title, and interest in and does not agree to any transfer of title regarding the Services. If applicable to You, You may authorize your employees, affiliates and contractors to use the Services on your behalf, however, you may not authorize third parties to use the Services, and in every case, you are responsible for your account’s compliance with these Terms, independent of whether or not a party was authorized by You to use the account. You must maintain the security of your account, as applicable, and promptly notify us if you discover or suspect that someone has accessed your account without your permission. You will be responsible for all usage under your account whether or not it is authorized by you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 2 (License to Use the Services)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20We%20grant%20you,is%20authorized%20by%20you."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" We may change this Privacy Policy from time to time, in which case we will update the “Effective” date at the top of this Privacy Policy and post the updated Privacy Policy on our Site. If we make material changes to the way in which we use personal information collected about you, we will use commercially reasonable efforts to notify you and take additional steps as required by applicable law. We recommend that you check this page regularly to keep up-to-date. If you do not agree to any updates to this Privacy Policy, please do not use or access any of the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 17 (Changes to our Privacy Policy)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%20change,any%20of%20the%20Services."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"data_retention","value":"low","description":"If you submit a request to delete your information, we strive to take steps to delete that information within 72 hours of your request, unless we are required or permitted to retain such information under applicable law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (How Long Do We Store Your Information?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=If%20you%20submit%20a,information%20under%20applicable%20law."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"data_retention","value":"medium","description":"We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information. After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 30 days and then automatically and permanently erased.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (How Long Do We Store Your Information?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=We%20only%20keep%20your,automatically%20and%20permanently%20erased."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"data_retention","value":"medium","description":" If you do not access or use our Services for a continuous period of six (6) months (the “Inactivity Period”), and you are under the Free Plan, HeyGen may, upon reasonable notice, delete your account. For the purposes of this provision, “inactivity” means no measurable usage of the Services of any kind during the Inactivity Period.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 23 (Account Deletion Due To Inactivity)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20If%20you%20do,during%20the%20Inactivity%20Period."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"data_retention","value":"medium","description":" We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information. After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 30 days and then automatically and permanently erased.\n If you submit a request to delete your information, we strive to take steps to delete that information within 72 hours of your request, unless we are required or permitted to retain such information under applicable law. For additional information, see “Summary of Your Rights” below.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (How Long Do We Store Your Information?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20only%20keep,of%20Your%20Rights%E2%80%9D%20below."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" We do not monitor or review the content of third parties’ websites or services that are linked to or accessible from the Services. Opinions expressed or material appearing on such websites or services are not necessarily shared or endorsed by us, and we should not be regarded as the publisher of such opinions or material. You acknowledge and agree that HeyGen is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of third parties’ websites or services. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any materials, products, or services of third parties. Such materials and links to other websites are provided solely as a convenience to you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 11 (Third-Party Material in the Services)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20We%20do%20not,a%20convenience%20to%20you."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":"In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Subscription Services; Payment)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=In%20the%20event%20legal,and%20other%20legal%20expenses."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" Please be aware that we are not responsible for the privacy practices or content of these sites or services. We encourage our users to be aware when they leave our Services and to read the privacy statements of these sites or services. You should evaluate the security and trustworthiness of any other sites or services you visit. HeyGen is not responsible for any loss or damage in whatever manner, however caused, resulting from your interactions with third party sites or services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 11 (Third-Party Material in the Services)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20Please%20be%20aware,party%20sites%20or%20services."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" We shall not be deemed liable for any failure to perform any obligation in relation to the Services, including arising under these Terms, which is due to an event beyond our control, including but not limited to any act of God, terrorism, war, political insurgency, insurrection, riot, civil unrest, the act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 15 (Force Majeure)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20We%20shall%20not,have%20been%20reasonably%20foreseen."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" HeyGen takes no responsibility and assumes no liability for any content that you, another user, or a third party creates, uploads, posts, sends, receives, or stores on or through our services. It is your responsibility to evaluate whether User Outputs are appropriate for your use case, including where human review is appropriate, before using or sharing User Outputs. You acknowledge that factual assertions in User Outputs should not be relied upon without independently checking their accuracy, as they may be false, incomplete, misleading or not reflective of recent events or information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (Exclusions and Limitations)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20HeyGen%20takes%20no,recent%20events%20or%20information."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":"We and our Representatives will not be liable for any indirect, incidental, special, consequential, or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, or data or other losses, even if we have been advised of the possibility of such damages. Our aggregate liability under these Terms shall not exceed the greater of the amount you paid for the service that gave rise to the claim during the 12 months before the liability arose or one hundred dollars ($100). The limitations in this section apply only to the maximum extent permitted by applicable law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (Exclusions and Limitations)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=We%20and%20our%20Representatives,permitted%20by%20applicable%20law."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" The Services could include technical, typographical, or photographic errors. HeyGen does not warrant that the Services are accurate, complete, or current. HeyGen may make changes to the Services at any time without notice. HeyGen does not, however, make any commitment to updating the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 9 (Revisions and Errors)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20The%20Services%20could,to%20updating%20the%20Services."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"low","description":" iii. Maintenance and Support. You and HeyGen acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Mobile App.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20iii.%20Maintenance%20and,to%20the%20Mobile%20App."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"low","description":" ii. Acknowledgement. You acknowledge that Google does not have any responsibility or liability related to compliance or noncompliance by HeyGen or you (or any other user) under these Terms or the Google Play Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20ii.%20Acknowledgement.%20You,the%20Google%20Play%20Terms."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" HeyGen will not be liable for any loss of your data or other damages arising from deletion carried out in accordance with this Section.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 23 (Account Deletion Due To Inactivity)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20HeyGen%20will%20not,accordance%20with%20this%20Section."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" (c) Payment. You represent and warrant that you have the right to use any payment method that you submit in connection with a payment. We may receive updated information from your issuing bank or our payment service provider about any payment method you have stored with us. You authorize us to charge your payment method, including any updated payment method information we receive, for any charges you are responsible for under these Terms. Verification of information may be required prior to the acknowledgment or completion of any transaction. You will pay all charges incurred by you or on your behalf through the Services, at the prices in effect when such charges are incurred, including all taxes and shipping and handling charges applicable to your transactions. In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Subscription Services; Payment)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20(c)%20Payment.%20You,and%20other%20legal%20expenses."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":"THE SERVICES ARE PROVIDED \"AS IS.\" EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR REPRESENTATIVES MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR ANY INFRINGEMENT.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (Exclusions and Limitations)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=THE%20SERVICES%20ARE%20PROVIDED,LIABILITY%20FOR%20ANY%20INFRINGEMENT."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"low","description":" v. Product Claims. You and HeyGen acknowledge that as between Apple and HeyGen, HeyGen, not Apple, is responsible for addressing any claims relating to the Mobile App or your possession and/or use of the Mobile App, including, but not limited to (A) product liability claims, (B) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement, and (C) claims arising under consumer protection or similar legislation.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20v.%20Product%20Claims.,protection%20or%20similar%20legislation."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" (d) Refunds and Exchanges. Payments are non-refundable, except where required by law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (Subscription Services; Payment)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20(d)%20Refunds%20and,where%20required%20by%20law."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"low","description":" vi. Intellectual Property Rights. The parties acknowledge that, in the event of any third-party claim that the Mobile App or your possession and use of the Mobile App infringe that third party’s intellectual property rights, HeyGen, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20vi.%20Intellectual%20Property,required%20under%20these%20Terms."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" iv. Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App. The parties acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of HeyGen. However, HeyGen has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20iv.%20Warranty.%20You,to%20the%20Mobile%20App."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":" You understand and agree that you may be exposed to content that might be offensive, illegal, misleading, or otherwise inappropriate, none of which HeyGen will be responsible for.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (Exclusions and Limitations)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20You%20understand%20and,will%20be%20responsible%20for."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"confidentiality","value":"low","description":" Information should be treated as “Confidential Information” if it is designated as such by HeyGen or the third party owner or if it should reasonably be considered confidential under the circumstances. When in doubt, information should be treated as Confidential Information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 6 (Confidentiality)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20Information%20should%20be,treated%20as%20Confidential%20Information."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"confidentiality","value":"low","description":" You may receive access to Confidential Information of HeyGen and other third parties through your use of the Services. You may use Confidential Information only as needed to access or use the Services pursuant to the Terms. You will protect such Confidential Information with reasonable care in a manner at least as protective as you use for your own Confidential Information. If you are required by law or court order to disclose such Confidential Information, you will give reasonable prior written notice to HeyGen and undertake reasonable efforts to limit the sharing of Confidential Information, including assisting HeyGen with challenging such a request if possible.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 6 (Confidentiality)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20You%20may%20receive,a%20request%20if%20possible."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"confidentiality","value":"medium","description":"You may receive access to Confidential Information of HeyGen and other third parties through your use of the Services. You may use Confidential Information only as needed to access or use the Services pursuant to the Terms. You will protect such Confidential Information with reasonable care in a manner at least as protective as you use for your own Confidential Information. If you are required by law or court order to disclose such Confidential Information, you will give reasonable prior written notice to HeyGen and undertake reasonable efforts to limit the sharing of Confidential Information, including assisting HeyGen with challenging such a request if possible.\n \n Information should be treated as “Confidential Information” if it is designated as such by HeyGen or the third party owner or if it should reasonably be considered confidential under the circumstances. When in doubt, information should be treated as Confidential Information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 6 (Confidentiality)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=You%20may%20receive%20access,treated%20as%20Confidential%20Information."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" Certain features of the Services allow you to initiate interactions between the Services and third-party services or platforms, such as YouTube, TikTok, Instagram and email integrations (“Social Features”). Social Features include features that allow you to access our pages on third-party platforms, and from there “like” or “share” our content, or to access our Services through a login integration. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. For more information, see the section below.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 12 (Social Features)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Certain%20features%20of,see%20the%20section%20below."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" Affiliates. We may disclose information to our affiliates or others within our corporate group.\n Legal reasons. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings or where we are cooperating or complying with the requirements of legislation, a court order, a governmental authority or law enforcement. We may also disclose information to comply with applicable law, to enforce our contractual arrangements and policies, or protect or defend the Services, our rights and the rights of our users or others.\n In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.\n We may also compile statistics about the use of our Site, including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymized and will not include any personally identifying information. We may occasionally share such data with third parties, such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 5 (How Do We Share Your Data?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Affiliates.%20We%20may,bounds%20of%20the%20law."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" This section provides additional information to residents of California, Colorado or other U.S. states that have passed a law similar to the California Consumer Privacy Act (“CCPA”). For purposes of this section, “personal information” also includes “sensitive personal information” as those terms are defined under the CCPA.\n The following table sets out the categories of personal information (sensitive information denoted by *) we collect and disclose (if applicable), including our practices over the past 12 months.\n Category of Personal Information for which recipient(s) are: Vendors and service providers, with your direction or consent (e.g., to other users), with our affiliates.\n Identifiers, such as name, contact information, IP address and other device identifiers\n Personal information under the California Customer Records statute, such as name\n Internet and similar network activity information, such as information regarding your interactions with the Services, Input and UGC\n Category of Personal Information for which recipient(s) are: Vendors and service providers, with our affiliates.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 14 (Additional U.S. State Disclosures)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20This%20section%20provides,providers%2C%20with%20our%20affiliates."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" We may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of our business, which could take various forms, such as an asset sale, merger, bankruptcy or other business transaction. Personal information provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlled party will, under the terms of this Privacy Policy, be permitted to use the information for the purposes for which it was originally collected by us. We may also disclose personal information to third parties assisting with such a business transaction, such as legal advisors involved in the due diligence process.\n If any of your personal information is transferred in this manner, you will be contacted in advance and informed of the changes.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 6 (What Happens If Our Business Changes Hands?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20may%2C%20from,informed%20of%20the%20changes."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" As described above, we are not responsible for the privacy or security of, information found on, or any practices employed by any third-party applications, websites, or services linked to or from our Service. Although we may provide links to third-party websites or platforms, or display content, data, applications or materials from third parties, our Privacy Policy does not apply to those third-party sites or materials, and your browsing and interaction on any third-party site, application, or service, including those that have a link on our Services, are subject to that third party's own terms and policies.\n The current list of sub-processors can be found here . We reserve the right to engage new sub-processors, provided that they meet a high level of security and data protection. We enter into Data Protection Agreements with all of our sub-processors.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 13 (Subprocessors and Third-Party Websites And Materials)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20As%20described%20above%2C,all%20of%20our%20sub-processors."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" We only disclose your personal information as described in this Privacy Policy. Unless otherwise described, we will never sell your personal information to anyone for monetary consideration. You are in control of your personal information at all times.\n In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including:\n Vendors and Service Providers. We may contract with third parties who help us provide the Services, including for payment processing, cloud storage, chatbot operation, voice transcriptions, image generation, system administration, security, customer relationship management, delivery of goods, search engine facilities, data analytics, advertising, and marketing. In some cases, these third parties may require access to some or all of your information. We will take all reasonable steps to ensure that your information will be handled safely and securely, such as through data protection agreements. In some cases we may be legally liable for such onward transfers to third-parties. You can access list of our subprocessors here .\n With direction or consent. We may also disclose information to third parties, including other users of the Services, when you request, direct or consent to us doing so, such as when you make output or other content available to others, through your use of login integrations and social media widgets or with your consent.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 5 (How Do We Share Your Data?)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20We%20only%20disclose,with%20your%20consent.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"Information From Third Parties ###\n We may obtain information about you from outside sources, including:\n Integration partners. Information we receive when you connect HeyGen to an integration service.\n Login integrations. Information we receive when you choose to access the Services through a login integration or a Single Sign On service.\n Social media platforms. Information we receive from social media platforms, such as when you interact with us on YouTube, TikTok or Instagram.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Information From Third Parties”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=Information%20From%20Third%20Parties,TikTok%20or%20Instagram.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":" For purposes of this Privacy Policy, HeyGen's role as controller or processor depends on the specific processing activity. HeyGen acts as a data processor when processing personal data on behalf of, and under the instructions of, our customers in connection with their use of the Services (e.g., processing Customer inputs, generating outputs, and hosting content on behalf of a Customer). HeyGen acts as a data controller when processing personal data for its own independently determined purposes, including account administration, platform security, service improvement, AI model training, analytics, and marketing, as further described in Section 4. Where HeyGen acts as a processor, the applicable Customer is the controller and determines the purposes and means of processing; HeyGen processes such data only in accordance with the Customer's documented instructions and applicable data processing agreement.\n HeyGen complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. HeyGen has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Los Angeles, CA 90094”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20For%20purposes%20of,to%20the%20EU-U.S.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":" If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Switzerland”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20If%20you%20are,Protection%20and%20Information%20Commissioner%3A"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":" Our relevant supervisory authority in the European Economic Area and the European Union is the Irish Data Protection Commission, accessible here .\n As described in section 1 “Introduction”, HeyGen, Inc. is usually the processor of your personal data. We are the controller only if we process data for our own legitimate purposes.\n We are a domestic corporation established in the United States.\n Our address and contact is: ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Jan Czarnocki”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20Our%20relevant%20supervisory,and%20contact%20is%3A%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":" By using our Services, you understand that your personal information may be processed and stored on servers, and transferred to third parties, outside your country of residence, including the United States.\n The personal information that you provide to us and that we collect from you will be transferred to, stored at, or processed in, countries outside your country of residence, such as to the United States. Your personal information is also processed by staff operating outside the EEA, UK or Switzerland who work for us or one of our third-party service providers or partners. We process the personal information that you provide to us in countries outside your country of residence in order to provide our Services, perform our contract with you, and provide our website’s functionality.\n We also use standard contractual clauses (SCCs) as relevant for certain transfers of personal information to third countries, unless the transfer is to a country that has been determined to provide an adequate level of protection for individuals’ rights and freedoms for their personal information.\n We require that third parties to whom we transfer personal data comply with the Data Privacy Framework principles. We use standard contractual clauses (SCCs) to ensure adequate protection for personal data transferred outside the EU, UK, and Switzerland.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 15 (Data Transfers,Third-party Websites and Materials)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20By%20using%20our,EU%2C%20UK%2C%20and%20Switzerland."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":" If you have any questions about our Services or this Privacy Policy, please email us at [email protected] .\n Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you. If you think we have infringed applicable data privacy or protection laws, you can complain to your local data protection supervisory authority in which you are based or where you think we have infringed data protection laws. Of course, we hope you will contact us first so we can resolve any issues.\n If you are a HeyGen enterprise customer who is processing personal data of people other than your own and wish to enter into a DPA, please contact [email protected] .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 19 (Contacting Us)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20If%20you%20have,please%20contact%20%5Bemail%26%23160%3Bprotected%5D%20."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":" In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), HeyGen commits to resolve complaints about our collection or use of your personal information transferred to the U.S. pursuant to the EU-U.S. DPF, the UK extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. EU, UK, and Swiss individuals with inquiries or complaints should first contact HeyGen’s Data Protection Officer: [email protected] .\n HeyGen has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by HeyGen, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers for more information and to file a complaint. This service is provided free of charge to you.\n If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf \n Below are the contact details for the relevant authorities depending on your location:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 18 (Right to Lodge a Complaint)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20In%20compliance%20with,depending%20on%20your%20location%3A"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":"DPF. HeyGen has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program and to view our certification, please visit https://www.dataprivacyframework.gov .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Los Angeles, CA 90094”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=DPF.%20HeyGen%20has%20certified,please%20visit%20https%3A%2F%2Fwww.dataprivacyframework.gov%20."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":"HeyGen complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. HeyGen has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. HeyGen has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Los Angeles, CA 90094”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=HeyGen%20complies%20with%20the,the%20Principles%20shall%20govern."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" Written notifications provided under this section should be sent by certified mail to:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 17 (Dispute Resolution)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20Written%20notifications%20provided,by%20certified%20mail%20to%3A"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" YOU AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 17 (Dispute Resolution)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20YOU%20AGREE%20TO,CLASS%20ACTION%20WAIVER%20PROVISIONS."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" You may not assign or delegate any rights or obligations under these Terms and any purported assignment or delegation by you shall be null and void. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, or to any affiliate as part of a corporate reorganization.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “General”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20You%20may%20not,of%20a%20corporate%20reorganization."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" vii. Third-Party Beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20vii.%20Third-Party%20Beneficiary.,a%20third-party%20beneficiary%20thereof."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" No agency, partnership, joint venture or other relationship is intended or created by your access to or use of the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “General”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20No%20agency%2C%20partnership%2C,use%20of%20the%20Services."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" By accessing and using HeyGen’s application programming interfaces, software, tools, data, documentation, or website (collectively, “Services”), you expressly agree that you have read and agreed to be bound by the following terms and conditions (the “Terms”) as well as all applicable laws and regulations, and any future updates. You also agree that you are 18 years or older and legally able to enter into a binding contract.\n ‍\n Unless otherwise specified, terms used below and in any of our other agreements or notices, including our Privacy Policy, have the following meanings. \n \"Client\", “User”, “You” and “Your” refers to you, the person using Services and accepting the Terms or, if you are accepting these terms on behalf of an entity, also to the entity.\n \"HeyGen\", “Ourselves”, “Our”, “We” and \"Us\", refer to our company, HeyGen Technology, Inc.\n “Representatives” means HeyGen’s personnel, advisors, affiliates, agents and suppliers.\n “Party”, “Parties”, or refers to both the Client and ourselves, or either the Client or ourselves.\n Any use of the above terminology or other words in singular, plural, capitalization, and/or he/she or they are taken as interchangeable and, therefore, as referring to the same.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “General”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20By%20accessing%20and,referring%20to%20the%20same."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" i. Google Play Terms. You acknowledge that to the extent of any conflict between (A) the Google Play Terms of Services and the Google Play Business and Program Policies or such other terms which Google designates as default end user license terms for Google Play (all of which together are referred to as the “Google Play Terms”), and (B) the other terms and conditions in these Terms, the Google Play Terms shall apply with respect to your use of the Mobile App that you download from Google Play.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20i.%20Google%20Play,download%20from%20Google%20Play."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 22 (California Residents)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20If%20you%20are,telephone%20at%20(800)%20952-5210."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" If you download our mobile application associated with the Services (“Mobile App”) from an app store or distribution platform (each, an “App Store”), you acknowledge and agree that the availability of the Mobile App and the Services is dependent on the App Store from whom you received the Mobile App license, and that these Terms are between you and HeyGen and not with the App Store. HeyGen, not the App Store, is solely responsible for the Services, including the Mobile App. In order to use the Mobile App, you must have access to a wireless network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with the Services, including the Mobile App. You agree to comply with, and your license to use the Mobile App is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using any Service, including the Mobile App. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20If%20you%20download,right%20to%20enforce%20it."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" These Terms shall be governed by the laws of the State of California, without regard to choice of law rules or principles. Except where a claim must be brought in arbitration or small claims court under these Terms, or to the extent the requirement to arbitrate is held unenforceable or invalid for any reason, proceedings may be commenced only in a federal or state court located within Los Angeles County, California and you and HeyGen each consent to the jurisdiction of those courts for such purposes.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 17 (Dispute Resolution)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20These%20Terms%20shall,courts%20for%20such%20purposes."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" These Terms and any policies incorporated in these Terms contain the entire agreement between you and HeyGen regarding access to or use of the Services and, other than any Service specific terms of use or any applicable Enterprise agreements, supersedes any prior or contemporaneous agreements, communications, or understandings between you and HeyGen on that subject.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “General”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20These%20Terms%20and,HeyGen%20on%20that%20subject."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"YOU AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.\n \n You and HeyGen agree that you will resolve any past or present claims relating to these Terms or our Services through final and binding arbitration, other than claims brought in small claims court or claims solely for injunctive relief or intellectual property disputes.\n \n You have the right to opt out of these arbitration terms, and future changes to these arbitration terms, by notifying us in writing within thirty (30) days of the date that you first access the Services. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with HeyGen through arbitration. If you do not opt out within thirty (30) days of the date you first access the Services, then you accept all terms and conditions of the arbitration and dispute resolution procedures described in the Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 17 (Dispute Resolution)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=YOU%20AGREE%20TO%20THE,described%20in%20the%20Terms."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" You agree that a breach of these Terms will cause irreparable injury to HeyGen for which monetary damages would not be an adequate remedy and HeyGen shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 17 (Dispute Resolution)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20You%20agree%20that,or%20proof%20of%20damages."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" i. Acknowledgment. You acknowledge that these Terms are concluded solely between us, and not with Apple. HeyGen, not Apple, is solely responsible for the Mobile App and the content thereof. You further acknowledge that the usage rules for the Mobile App are subject to any additional restrictions set forth in the Usage Rules for the Apple App Store Terms of Service as of the date you download the Mobile App, and in the event of any conflict, the Usage Rules in the Apple App Store will govern if they are more restrictive. You acknowledge that you have had the opportunity to review the Usage Rules.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 21 (Mobile Terms)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20i.%20Acknowledgment.%20You,review%20the%20Usage%20Rules."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" You have the right to opt out of these arbitration terms, and future changes to these arbitration terms, by notifying us in writing within thirty (30) days of the date that you first access the Services. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with HeyGen through arbitration. If you do not opt out within thirty (30) days of the date you first access the Services, then you accept all terms and conditions of the arbitration and dispute resolution procedures described in the Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 17 (Dispute Resolution)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20You%20have%20the,described%20in%20the%20Terms."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" If you are located in the UK, you can contact the Information Commissioner's Office:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45098b320498defa81c0cf59e3857a979b5c103c663e7c27536e557979571d6c"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “United Kingdom (UK)”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/privacy#:~:text=%20If%20you%20are,the%20Information%20Commissioner%26%23x27%3Bs%20Office%3A"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:21.206614+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which the Party is entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under these Terms or any agreement relating to the Services. No waiver of any of the provisions of these Terms or any agreement relating to the Services shall be effective unless it is expressly stated to be such in writing and signed by duly authorized representatives of the Company.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"997650f375c30060dfc718884f49dc41fed65db04842a649dfd98433b44dce40"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.heygen.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 16 (Waiver)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.heygen.com/terms#:~:text=%20Failure%20of%20either,representatives%20of%20the%20Company."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:07:20.411237+00:00"}]}]}}