data retention · Privacy Policy
HeyGen policy finding
“ We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information. After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 60 days and then automatically and permanently erased. If you submit a request to delete your information, we strive to take steps to delete that information within 72 hours of your request, unless we are required or permitted to retain such information under applicable law. For additional information, see “Summary of Your Rights” below.”
- Document
- Privacy Policy
- Captured
- 2026-08-12
- Location
- § 8 (How Long Do We Store Your Information?)
- Snapshot SHA-256
- 59b249793180c6506efc86b6ab07a7051b599faa3c43a79ffdab5f91c292a704
Informational only, not legal advice. Terms change; verify the source and capture date.