Harvey AI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ DATA STORAGE. You acknowledge that any election by You to store Customer Data or Content outside of the default location for Your selected data processing region may affect performance and availability of the Services. Notwithstanding anything set forth in the Terms, Your workspace retention setting will not apply to certain features, as outlined in our Documentation .” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ EXTENDED AI FEATURES. " Extended AI Features " refer to Harvey features and services that leverage AI capabilities that have data processing requirements (e.g., retention, human review, storage) that differ from the data processing commitments made by Harvey in the Terms and Documentation. Notwithstanding anything to the contrary in the Terms, You agree that when You use Extended AI Features the following will apply as further described in the Documentation : Subprocessors may retain Customer Data and Content to the extent necessary to provide their services, perform safety reviews, or comply with applicable law; Customer Data and Content may be reviewed by the Subprocessors to perform safety reviews, to enforce their acceptable use policies, or to comply with applicable law; and Customer Data and Content may be stored and processed in a location different to the storage and processing locations stipulated in Your Terms.” | Captured 2026-08-17Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Data Processing Addendum . Harvey will at all times abide by the Terms as well as the Data Processing Addendum with respect to the handling and processing of Your Customer Data and Content. To the extent of any conflict between the Terms and the Data Processing Addendum, as to the subject matter covered by the Data Processing Addendum, the Data Processing Addendum controls. Insurance . Harvey will maintain industry-standard insurance provided by companies with a minimum A.M. Best rating of A-, VI or better. Use of Name . You grant us the right to reference You as a customer of the Service and to use Your logo for that purpose. You may terminate such right at any time by providing us with notice. Governing Law . These Terms will be governed by the Governing Laws without regard to conflicts of laws provisions thereof, and without regard to the United Nations Convention on the International Sale of Goods. Arbitration. Any dispute, claim or controversy arising out of or relating to this Agreement or its breach, including the determination of the scope or applicability of this agreement to arbitrate, will be determined by arbitration. For customers in the EEA, Switzerland or UK, matters will be determined by a sole arbitrator in London, subject to the Rules of Arbitration of the International Chamber of Commerce. For all other customers, matters will be determined by a sole arbitrator in San Francisco subject to JAMS’ Streamlined Arbitration Rules and Procedure. ” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ WEB BROWSING AND KNOWLEDGE SOURCES . Web browsing and Knowledge Sources are features that may be leveraged in various parts of the Service to enhance the user’s experience by directly querying public websites. When the “ Web Browsing Feature ” or “ Knowledge Source Feature” is used by the Customer, links to relevant URLs will be returned to the user with the Output. Harvey engages a Subprocessor, listed on the Subprocessor List, to help provide the web searching aspects of the Web Browsing Feature (the “ Web Browsing Subprocessor ”). For URLs not searchable through Harvey’s AI providers, Harvey may use a Subprocessor, the “ Knowledge Source Subprocessor, ” to retrieve information from such URLs. The Knowledge Source Subprocessor and Web Browsing Subprocessor are optional features that Your administrators may configure for Your workspace. The Web Browsing Subprocessor and Knowledge Source Subprocessor process Customer Data and Content in the location(s) specified on www.harvey.ai/legal/subprocessors and may not process in Your selected data processing region. SuSea, Inc. (you.com) is not HIPAA compliant. Web Browsing and Knowledge Source are Targeted Source Features.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ EMAIL HARVEY “ Email Harvey ” is a feature that users may leverage to interact with the Service by sending emails to ask@harvey.ai . Emails and attachments sent to Email Harvey are processed by the Service to generate Output and constitute Customer Data and Content. Upon receipt in Your workspace, the body of any email sent to Email Harvey is Input and any included attachments are Customer Data. A responsive email from Email Harvey is Output. Harvey engages a Subprocessor listed on the Subprocessor List, to help provide Email Harvey and other email-based services (the “ Email Subprocessor ”). The Email Subprocessor does not store, retain or allow human review of Customer Data or Content except (i) as required by applicable law or (ii) to the extent necessary to enforce their acceptable use policies.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ “ Service Terms ” means the additional terms that govern the use of Preview Features as well as other optional offerings and features of the Service as located at https://harvey.ai/legal . “ Subprocessor ” means any subcontractor or vendor of Harvey that has access to or otherwise processes Customer Data or Content. Subprocessor is inclusive of any Subprocessor identified in the Data Processing Addendum. “ Support and Service Level Terms ” means Harvey’s terms governing support and Service Level arrangements as located at https://harvey.ai/legal . “ Taxes ” has the meaning set forth in Section 6.2. “ Terms ” has the meaning set forth in Section 1.2. “ Usage Data ” means information reflecting the access, interaction, or use of the Service by or on behalf of Customer including frequency, duration, volume, features, functions, visit, session, click through or click stream data, and statistical or other analysis, information, or data based on, or derivative works of, the forgoing. Usage Data does not include any Customer Data or Content. “ You ” or “ Your ” means (i) the organization contracting for the use of the Service and (ii) the respective authorized users from Your organization as appropriate. “ We ” or “ we ” or “ Our ” or “ our ” means Harvey.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ ASK LEXISNEXIS . “Ask LexisNexis” is a feature that may be leveraged in various parts of the Service to enhance the user’s experience by surfacing answers generated by Lexis+AI within Harvey (“ Ask LexisNexis ”). Harvey engages a Subprocessor, listed on the Subprocessor List, to help provide Ask LexisNexis (the “ LexisNexis Subprocessor ”). The LexisNexis Subprocessor processes Customer Data and Content in the location(s) specified on https://www.harvey.ai/legal/subprocessors and may not process in Your selected data processing region. Ask LexisNexis is a Targeted Source Feature. Ask LexisNexis is separate from and not included within the Basic Service.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ GENERAL TERMS . Assignment . Neither party may assign these Terms without the advance written consent of the other party, except that Harvey may (i) assign these Terms in their entirety to any Affiliate or (ii) assign these Terms in connection with a consolidation, merger or sale of all or substantially all of Harvey’s assets. Subcontracting . Harvey may use subcontractors and other third-party providers in connection with the performance of its activities under these Terms as it deems appropriate, provided that it remains responsible for the performance of any such subcontractors or third-party providers. Notwithstanding the above, any Subprocessor brought on after the Effective Date that would have access to Your Customer Data or Content must be brought on in accordance with the Data Processing Addendum. Severability and Interpretation . If a court of competent jurisdiction holds any provision of these Terms to be unenforceable or invalid, that provision will be limited to the minimum extent necessary so that these Terms will otherwise remain in effect. Affiliate Usage. You may grant Your Affiliates access to and use of the Service under Your account; provided, that You ensure such Affiliates are aware of, and You are responsible for their compliance with, the Terms. Actions taken or omissions made by Your Affiliates in connection with their access or use of the Service are subject to the Terms and deemed as if taken or made by You (for instance, in providing Input, Customer Data, or other Confidential Information, along with all applicable rights and licenses granted under the Terms). ” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ EXTENDED AI FEATURES. " Extended AI Features " refer to Harvey features and services that leverage AI capabilities that have data processing requirements (e.g., retention, human review, storage) that differ from the data processing commitments made by Harvey in the Terms and Documentation. Notwithstanding anything to the contrary in the Terms, You agree that when You use Extended AI Features the following will apply as further described in the Documentation : Subprocessors may retain Customer Data and Content to the extent necessary to provide their services, perform safety reviews, or comply with applicable law; Customer Data and Content may be reviewed by the Subprocessors to perform safety reviews, to enforce their acceptable use policies, or to comply with applicable law; and Customer Data and Content may be stored and processed in a location different to the storage and processing locations stipulated in Your Terms.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ FEES AND PAYMENTS . Payment terms and fees payable by You (“ Fees ”) are as set forth in Your order form(s). We have the right to correct invoicing errors or mistakes within 45 days of the relevant invoice being received by You. Fees are exclusive of any taxes or other governmental assessments, including but not limited to sales, use, consumption, value-added, goods and services taxes, withholding taxes, and related interest and penalties (“ Taxes ”). You are responsible for all Taxes on the Fees, except Taxes borne by Harvey, namely Taxes on net income (including franchise Taxes measured by net income), employment Taxes for its employees, and real property Taxes. Harvey will add Taxes to Your invoice if required by law. To claim an exemption from Taxes, You must provide a valid exemption certificate within 30 days of the invoice date. Your payments to Harvey will be made without any deduction or withholding of any kind. If any deduction or withholding is required by law, You will gross up the payment so that Harvey receives the amount it would have received absent such deduction or withholding. The Parties will cooperate and exchange all documentation necessary to reduce or eliminate any required deduction or withholding, and You will provide official receipts or other evidence of any amounts withheld and remitted promptly after issuance by the relevant taxing authority. If You want to dispute any Fees or Taxes, please contact accountsreceivable@harvey.ai within 30 days of the date of the disputed invoice. ” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ If Harvey updates the Terms pursuant to this Section 1.3 in a manner that You reasonably consider negatively impacts You, You have 15 days after notification or posting of such update to bring such matter to our attention. If we are unable to resolve Your issue (including by reverting You to our prior language for the balance of Your operative order form) within 15 days of You bringing such issue to our attention, You may terminate this Agreement and any operative order form upon 3 business days’ notice (and Harvey will refund to You any prepaid unused Fees for the applicable Service).” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Extended AI Features are optional features that Customer administrators may configure for Your workspace as set forth in Documentation. Extended AI Features are separate from and not included within the Basic Service.” | Captured 2026-07-20Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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