Fotor procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | medium | “ 4.2.1.1 AIGC: your input will be stored on our servers (provided by Amazon Web Services located in the USA) so that they remain accessible to you in Service at any time until you decide to delete it. Generally, the retention time of your input equals to the term of your account existence. You can delete your input by yourself in Service at any time or just send us an email ( [email protected] ) to request assistance in deletion.” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ 3.5 Deletion” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ 3.5.2 You can delete your personal information by contacting [email protected] . You understand that we shall delete your personal information within the period regulated by applicable laws after verifying your identity.” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ 4.2.2.2 Face Data: your output (avatar) will be stored on our servers (provided by Amazon Web Services located in the USA) so that they remain accessible to you in Service at any time until you decide to delete it. Generally, the retention time of your output equals to the term of your account existence. You can delete your output by yourself in Service at any time or just send us an email ( [email protected] ) to request assistance in deletion.” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ As permitted by applicable laws, your Personal Information is encrypted and securely stored in the place where Service is hosted.” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “updated expiry date as may be provided to us by Users’ credit card company). 6.1.5 If User’s Fotor account or any Subscription is canceled (whether at User’s request or at Fotor’s discretion), it may cause or result in the loss of user data, features, or capacity of User’s Fotor account. Fotor shall not be liable in any way for such loss or for saving a backup. 6.1.6 Effect of Termination of Subscription: once User’s Subscription ends, User is not allowed to use paid Design Resource, modify Final Work or utilize the downloaded Design Resource to produce a new Final Work. In addition, User’s Final Work completed within the Subscription Period must be published within 30 days after the termination of the Subscription. Unless otherwise restricted by third-party copyright owners, User may keep in perpetuity the Final Work already published within 30 days after the termination of the Subscription. 6.1.7 Fotor Service is presented to User on different platforms (Website, Desktop App, Mobile App for iOS, Mobile App for Android, etc.). Each of the platforms packs certain Paid Services into its own Subscription. As the platforms are designed based on different pricing models, the payment for Subscription on one platform is NOT transferrable to another. User agrees that the fees paid on one platform will only allow User to access Paid Service on that platform according to its specific payment terms. 6.1.8 Subscription Renewals 6.1.8.1 In order to ensure that User does not experience any interruption or loss of Service due to the lapse of any particular Subscription Period, the Subscription operates with automatic renewal with Recurring Billings. ” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ 4.2 Storage, Retention and Deletion” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ 3.5.1 You are entitled to request us to delete your Personal Information, except for the following circumstances: 1) your account has been identified to commit illegal activities; 2) there are completed or ongoing transactions of copyright licensing in your account; 3) your account has outstanding debts or unresolved disputes; 4) Company is requested to keep your Personal Information according to relevant laws and regulations or the requirements of judicial or administrative authorities.” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ 4.2.2.1 AIGC: your output will be stored on our servers (provided by Amazon Web Services located in the USA) so that they remain accessible to you in Service at any time until you decide to delete it. Generally, the retention time of your output equals to the term of your account existence. You can delete your output by yourself in Service at any time or just send us an email ( [email protected] ) to request assistance in deletion.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ Our only usage of user profile associated with your Facebook or Google account is to authenticate and provide you with a personalized in-app experience. We DO NOT share, transfer, sell license or purchase user profile associated with your Facebook or Google account, NOR DO we process it to discriminate against people, make eligibility determinations or for surveillance purposes.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ In general, Company will not transfer your Personal Information to any third party. Notwithstanding, as far as permitted by applicable laws, such information, as a whole, may be inherited, transferred, or taken over by Company’s legal succession in a merger, acquisition, or sale of the company and/or its assets, as well as in the event of insolvency, bankruptcy or receivership.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ 2.5 Consumption Data If you buy Service through the App Store, you agree that we may send Consumption Data to the App Store in order to accurately reflect the type and quantity consumed for your in-app purchase or auto-renewable subscription.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “• User-initiated upload: you voluntarily upload and confirm specific images, videos, or prompts through the app interface.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “• User-selected engine: you manually select a specific AI generation engine (e.g., when switching to Kling or Veo) during your creative process.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ 3.6.2 When provided with notification of copyright infringement, we may reveal registration information of the seller to the licensee, copyright owner, judicial or administrative authorities.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ 4.3.1 AIGC: we generally do not use your AIGC input/output unless you voluntarily post them to our online community to inspire the world; the only exception is for unsubscribed users with gift credits, as their AIGC input/output will be made public in the community by default. If you want to keep them private, an opt-out scheme is provided, or, you can delete them in the community at any time, or, just send us an email ( [email protected] ) to request assistance in deletion. We DO NOT transfer, share, sell, or provide your AIGC input/output to advertising platforms, analytics providers, data brokers, information resellers or other such parties.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ 3.6.1 You should understand and agree that we may disclose your Personal Information to law enforcement authorities in the event of assistance to prevent, detect or investigate criminal activity.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ 3.6 Disclosure” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “No content will be sent to any third party without your explicit action and selection. Your data will be used solely to generate the AI output you request and will not be stored or used for any other purposes. We ensure that all third-party partners provide a level of data protection equivalent to our Privacy Policy standards. By clicking “Agree & Continue”, you consent to the sharing of the data necessary for AI processing based on your selections.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We may use third-party advertising companies to serve ads when you visit Service. These companies may use Non-Personal Information about your visits to Service and to other websites in order to provide advertisements about goods and services of interest to you. These companies may employ Clear GIFs in addition to Cookies to measure advertising effectiveness. Any information that these third parties collect via Clear GIFs is generally not personally identifiable (unless, for example, you provide personally identifiable information to them through an ad or email message). We encourage you to read these businesses’ privacy policy if you should have any concerns about how they will care for your personal information. If you would like more information about this practice and to know your choices about not having this information used by these companies, see the Network Advertising Initiative’s consumer website.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “Accordingly, where applicable, Fotor will attempt to automatically renew the applicable Service for a renewal period equal in time to the original Subscription Period for such Service, and automatically charge User the applicable subscription fees using the payment method User has on file with Fotor. In the event of failure to collect Subscription fees owed by User, Fotor may suspend (until full payment is made) User’s Subscription or downgrade User’s Fotor account back to a free basis account, without further notice. 6.1.8.2 User may discontinue to use and request to cancel Subscription, in accordance with the terms herein. The effective date for cancellation of Subscription shall be at the end of User’s current Subscription Period. 6.1.8.3 User understands that as the cancellation process may take a few hours or even days, in order to avoid the next Recurring Billing, THE CANCELLATION REQUEST SHALL BE MADE AT LEAST 24 HOURS PRIOR TO THE EXPIRATION OF THE THEN-CURRENT SUBSCRIPTION PERIOD. 6.1.8.4 Failure to comply with any of the Fotor Terms of Service or failure to pay any due subscription fees shall entitle Fotor to suspend or cancel User’s Subscription. For the avoidance of doubt, in the event of cancellation due to breach of the Fotor Terms of Service, User’s Subscription fees are not refundable even if User’s then-current Subscription Period is not expired on the day of cancellation. 6.1.9 Other Restrictions on Subscription 6.1.9.1 Whether User purchases, receives or conditionally receives Subscription through Fotor and/or its affiliates/partners, the Subscription is limited to User’s own use. ” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ 6.1 Subscription 6.1.1 Fotor independently determines the price of Subscription and published it in the Service. The use of Subscription is subject to payment in advance. Fotor reserves the right to change its Subscription fees at any time, upon notice to User if such change may affect User’s existing Subscription. 6.1.2 Refund Policy As Fotor Service is presented and delivered to User instantly once User’s payment has been confirmed, User agrees that Subscription fees paid by User are NOT REFUNDABLE. 6.1.3 All Subscription fees shall be deemed to be in the currency and amount shown in Service, except as specifically stated otherwise in writing by Fotor. To the extent permitted by law (and unless specified otherwise by Fotor in writing), all Subscription fees are exclusive of all taxes (including value added tax, sales tax, goods and service tax, etc.), levies or duties imposed by taxing authorities (“Taxes”), and User shall be responsible for payment of all applicable Taxes relating to User’s use of Service, or to any payments or purchases made by User. If Fotor is obligated to collect or pay Taxes for Subscription fees payable by User, and whether or not such Taxes were added and collected from User for previous transactions, such Taxes may be added to the payment of any outstanding Subscription fees and will be reflected in the invoice for such transaction. 6.1.4 As part of registering or submitting information to receive Subscription, User also authorizes Fotor (either directly or through its affiliates, subsidiaries or other third parties) to request and collect payment (or otherwise charge, refund or take any other billing actions) from our payment partners or User’s designated banking account, and to make any inquiries that Fotor or its affiliates may” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Creative Images except those reserved only for User of Fotor Pro+” | Captured 2026-06-08Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Right to use both free and paid Fotor Design Resource (except those reserved only for User of Fotor Pro+) to create Final Work for commercial and personal purposes, within the Subscription Period” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ (1) Paid Creative Images come from Company (“Fotor”), Company’s affiliated company and partnered companies. Fotor has been granted rights to sell their license. User of Fotor Pro+ can use within the Design Project all Creative Images and Templates containing Creative Images. User of Fotor Pro can use the Creative Images and Templates except those reserved only for User of Fotor Pro+ in the Design Project. The quota of Paid Creative Images available to User is currently set as 50/month for Pro+ and 30/month for Pro. For the avoidance of doubt, a "month" here does not refer to a calendar month but starts and adjourns along with Subscription Period. Unused quota of Paid Creative Images is not accumulable to next month or next Subscription Period.” | Captured 2026-06-08Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Right to use free Fotor Design Resource to create Final Work for personal purposes only” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | low | “ Fotor Design Templates except those reserved only for User of Fotor Pro+ Creative Images except those reserved only for User of Fotor Pro+” | Captured 2026-06-08Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ 7.1 Promotional offers are introduced by Fotor on a non-regular basis and allow User to either pay less for obtaining Service or get extra product without paying more. 7.2 Promotional offers may be subject to availability (number or time limit) and other special conditions set by Fotor or third parties. 7.3 User agrees that payment in a promotional offer shall not be refunded, regardless of whether User has fully utilized it.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “Fotor Pro and Fotor Pro+ are provided based on User’s periodic payment and called “Subscription”. 1.9.1 “ Subscription Period ”: one month or twelve months, depending on the specific Paid Service that User chooses. Usually, a Subscription will start on the day of successful payment (“ Payment Date ”) and end on the same day of the next month or of the next year. Exceptionally, if User’s Payment Date is on the 29 th , 30 th or 31 st of a month, while there is no same day next month or next year, Subscription will end on the last day of the next month or on the 28 th February next year. 1.9.2 “ Recurring Billing ”: a payment model widely seen in subscription business to charge User on a regular billing schedule. In Fotor’s case, Recurring Billing is based on Subscription Period. Unless User voluntarily cancels Subscription or withdraws permission, Fotor will charge User at the end of each Subscription Period. Exceptionally, if User’s Payment Date is on the 29 th , 30 th or 31 st of a month, while there is no same day next month or next year, next Payment Date will be automatically shifted by the system to an earlier date, say, either on the last day of the next month or on the 28 th February next year. 1.10 “ Retail Tokens ”: an additional billing mode offered by Fotor for certain Paid Service, which operates in a retailing way rather than the periodic service included in Subscriptions. 1.11 “ Design Project ”: an uncompleted design work generated by User in combination of Design Resource and software features within Service. ” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “User agrees that Fotor may change the Conversion Rate at any time at its sole discretion. 6.2.3 Expiry: Fotor sets different expiry dates for different Retail Tokens, depending on their types and the way you get them. 6.2.4 User agrees that Retail Tokens bought by User are NOT REFUNDABLE. If Retail Tokens are bought through App Store or Google Play, payment/refund policies of such stores shall apply. 6.2.5 License: Retail Tokens are used in a consumptive way, which means User is no longer allowed to use Paid Service, modify Final Work or utilize the downloaded content to produce a new Final Work 30 days after the Retail Tokens are consumed. User’s Final Work completed with consumption of the Retail Tokens must be published within 30 days after the Retail Tokens are consumed. Unless otherwise restricted by third-party copyright owners, User may keep in perpetuity the Final Work already published within 30 days after the Retail Tokens are consumed. For the avoidance of doubt, Final Work generated with AIGC related Service may apply different licenses or use terms in accordance with development of copyright laws in different jurisdictions.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Right to use both free and paid Fotor Design Resource to create Final Work for commercial and personal purposes, within the Subscription Period” | Captured 2026-07-20Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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