11x
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“We could access user data only after obtaining the user’s affirmative agreement. Any data obtained via Google Workspace APIs is strictly used for the purposes described in this Privacy Policy and in compliance with Google’s API Services User Data Policy, including the Limited Use requirements. We affirm that 11x does not use data obtained through Google…”
Partially verified: Privacy Policy assessed · Terms of Service pending. Everything below comes only from what was read in full.
Watch: audit rights dpa residency
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
This clause discloses that data may be transferred to and stored in the United States, obtains user consent to such transfer by submission of information, obligates the company to ensure secure treatment of transferred data, and requires employees and contractors to sign data handling agreements covering remote transfer scenarios, establishing cross-border data transfer compliance obligations.
This clause establishes data retention obligations by specifying that personal information is retained as long as useful or legally required, then securely deleted; it also allocates retention decision-making authority to customers for data they collect via the Service, and obligates 11x to provide data access to customers upon termination of their subscription.
This segment grants 11x the right to revise, modify, or update the Privacy Policy at any time and establishes that continued use of the Services constitutes acceptance of changes, while also creating a notification procedure for material changes via website posting or in-app notifications.
Scores derived from 35 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- 11x's terms explicitly protect your inputs from training use — the policy is affirmatively favorable on this point.
- Data handling is conditional — 8 privacy or retention clauses warrant review before using 11x at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what 11x's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 144 verified, verbatim-cited findings below — read the citations.
Based on 150 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Partially verified — Terms of Service — Capture pending; Privacy Policy — Verified (read in full, 54 findings). Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Held for review
A core policy document failed verification or contains contested evidence that must not be treated as fully verified.
- Terms of ServiceCapture pendingfirecrawl
- Privacy PolicyVerified - read in full - 54 citationsfirecrawlLast captured 2026-08-24
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This clause explicitly restricts 11x from using data obtained through Google Workspace APIs, including Gmail, to develop, improve, or train any generalized or non-personalized AI or ML models, and conditions data access on affirmative user consent, establishing a binding prohibition on training use of Google API data.
"We could access user data only after obtaining the user’s affirmative agreement. Any data obtained via Google Workspace APIs is strictly used for the purposes described in this Privacy Policy and in compliance with Google’s API Services Use..."
This segment imposes an obligation on users to expressly consent to 11x's collection, storage, processing, use, and disclosure of Personal Information as described in the Policy and Terms of Service, and cross-references the requirement to execute a Data Processing Agreement for organizations acting as data controllers under GDPR, constituting an incorporation of additional contractual requirements.
" supply to you which are further described in our Terms of Service.By accepting our Policy and our Terms of Service, you expressly consent to our collection, storage, processing, use and disclosure of your Personal information as described ..."
This clause defines the categories of personal and business data collected in the 11x Database, discloses the company's practice of generating business email addresses where not already held, and establishes the data collection scope and purposes, creating transparency and notice obligations under applicable data protection law.
"11x gathers current and historic business contact data. The data collected about individuals on the 11x Database comprises:Name;Employer Company & Company Details;Office Location (Country & City);Business Telephone Number;Business Email Add..."
This clause grants the company permission to use personal information for service improvement, marketing communications, and sharing aggregated non-personal information with third parties, establishing the permitted scope of personal data processing beyond primary service delivery.
"In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:(a) improve your browsing experience by personalizing and improving the Services;(b) send information to you which we think may be ..."
Restricts use of the 11x Service for sending unsolicited commercial email in violation of applicable laws, requires opt-out mechanisms in every email, mandates customer agreement to Terms of Service, and establishes suspension as a remedy for violations.
"We at 11x committed to providing customers with tools and expertise to curate highly targeted and relevant communications via our platform. We monitor and prohibits the use of the 11x Service to send unsolicited commercial email in violatio..."
This clause obligates 11x.ai to comply with the Google API Services User Data Policy, including Limited Use requirements, when handling data received from Google APIs or transferring it to other applications, creating a binding compliance obligation tied to a third-party data policy.
" [**11x.ai**](http://11x.ai/) use and transfer to any other app of information received from Google APIs will adhere to [**Google API Services User Data Policy**](https://developers.google.com/terms/api-services-user-data-policy#), includi..."
This clause establishes the scope and purpose of Gmail data access, obligating 11x to limit server storage to emails sent via the platform and replies received, thereby restricting data collection to functionally necessary information described in the Terms of Service.
"If you choose to connect a Gmail account to 11x, we will ask you to grant 11x application permissions to access your Gmail account. These permissions are necessary to sustain the functionality of our Services, as intended and described in t..."
Clause A states that user Personal Information (including email) can be provided to third parties and used for communicating with partners, while Clause B makes an absolute promise that 'No one will access, read, or delete your emails.'
"When you provide 11x with your Personal Information you consent to our providing your information to any third parties that are necessary to offer, support and improve the Services.11x also collects Personal Information from you when you place an order including your name, physical address, email address. 11x only uses this data for the purpose of fulfilling orders or communicating with you and 11x’s partners regarding the Services."
"At 11X LIMITED. (“11x,” “we,” “us” or “our”), putting our users (“you” or “your”) first means exceeding global privacy and data protection standards in order to keep important contacts and sensitive data and communications private, safe and secure.We set up our infrastructure, applications, and tools in a way that enables you to strengthen and leverage your important relationships when they matter the most, without having to worry about data security or privacy concerns.Our Privacy Promise:No one will access, read, or delete your emails.When 11x connects to your email server, we pull only the minimum amount of information required for our service to function.Our server only stores emails you have sent via 11x and any responses you received to those emails, so we can detect replies and you can have access to them from the application.You own your data.Your personal data will be kept private according to this policy and to the greatest extent allowed by the law.Additional questions? Don’t hesitate to send us an email at [**info@11x.ai.**](mailto:info@11x.ai) 11x is committed to maintaining the privacy and security of any of your personal information on the website or in our applications or information received in any other manner. This Privacy Policy (“Agreement” or “Policy”) defines how 11x uses and protects any personal information that it collects and stores.For the purpose of this Policy, “Personal Information” means information about an identifiable individual but does not include aggregated information that cannot be associated with a specific individual.For the purpose of this Agreement, “Services” refers to the Company’s website which can be viewed or accessed at [**www.11x.ai**](https://www.11x.ai/)(“Website”), our applications or any other services that we may"
Within one documentClause A states 11x and its partners will use (and thus access) your email for communication and service purposes, while Clause B makes an absolute promise that no one, including 11x, will access or read your emails.
"When you provide 11x with your Personal Information you consent to our providing your information to any third parties that are necessary to offer, support and improve the Services.11x also collects Personal Information from you when you place an order including your name, physical address, email address. 11x only uses this data for the purpose of fulfilling orders or communicating with you and 11x’s partners regarding the Services."
"At 11X LIMITED. (“11x,” “we,” “us” or “our”), putting our users (“you” or “your”) first means exceeding global privacy and data protection standards in order to keep important contacts and sensitive data and communications private, safe and secure.We set up our infrastructure, applications, and tools in a way that enables you to strengthen and leverage your important relationships when they matter the most, without having to worry about data security or privacy concerns.Our Privacy Promise:No one will access, read, or delete your emails.When 11x connects to your email server, we pull only the minimum amount of information required for our service to function.Our server only stores emails you have sent via 11x and any responses you received to those emails, so we can detect replies and you can have access to them from the application.You own your data.Your personal data will be kept private according to this policy and to the greatest extent allowed by the law.Additional questions? Don’t hesitate to send us an email at [**info@11x.ai.**](mailto:info@11x.ai) 11x is committed to maintaining the privacy and security of any of your personal information on the website or in our applications or information received in any other manner. This Privacy Policy (“Agreement” or “Policy”) defines how 11x uses and protects any personal information that it collects and stores.For the purpose of this Policy, “Personal Information” means information about an identifiable individual but does not include aggregated information that cannot be associated with a specific individual.For the purpose of this Agreement, “Services” refers to the Company’s website which can be viewed or accessed at [**www.11x.ai**](https://www.11x.ai/)(“Website”), our applications or any other services that we may"
Within one document
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" supply to you which are further described in our Terms of Service.By accepting our Policy and our Terms of Service, you expressly consent to our collection, storage, processing, use and disclosure of your Personal information as described in this Policy.In case your organization acts as a data controller under ‘General Data Protection Regulation (EU) 2016/679’ of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data you will need to sign or agree to an additional Data Processing Agreement with 11x in order to process data in our Services."
This segment imposes an obligation on users to expressly consent to 11x's collection, storage, processing, use, and disclosure of Personal Information as described in the Policy and Terms of Service, and cross-references the requirement to execute a Data Processing Agreement for organizations acting as data controllers under GDPR, constituting an incorporation of additional contractual requirements.
AI-generated interpretation, not legal advice.
"We may also collect information using web beacons (also known as “tracking pixels”)."
This clause discloses the company's practice of collecting information through web beacons (tracking pixels), establishing notice of this data collection method as a legal transparency obligation.
AI-generated interpretation, not legal advice.
"11x gathers current and historic business contact data. The data collected about individuals on the 11x Database comprises:Name;Employer Company & Company Details;Office Location (Country & City);Business Telephone Number;Business Email Address;Job Title.We also hold data in respect of your employer company such as its name, size, industry, website and industry.In order to provide certain aspects of its services, 11x requires a business email address to be recorded against profiles in its database. Where 11x does not have the business email address of a profile, it may generate a business email address based on the email address structure understood to be implemented by the employer company.The majority of the personal data we collect about you comes from publicly available sources such as from business and employment-oriented social networks, recruitment websites and company websites.Information is also gathered from correspondence with you (by email or phone), from our clients, recruiters and other premium data providers. 11x does not seek to collect any non-business-related data such as date of birth, home address, personal email or telephone number and 11x does not collect sensitive personal data.11x obtains the data for its Business Profiles in several ways, including:Our search technology scans the web and gathers publicly-available information.We license information from other companies.Our users and customers contribute information about themselves or other people and companies.Through market research surveys, phone interviews, and other research conducted by our in-house research team."
This clause defines the categories of personal and business data collected in the 11x Database, discloses the company's practice of generating business email addresses where not already held, and establishes the data collection scope and purposes, creating transparency and notice obligations under applicable data protection law.
AI-generated interpretation, not legal advice.
"In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:(a) improve your browsing experience by personalizing and improving the Services;(b) send information to you which we think may be of interest to you by post, email, or other means;(c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and(d) provide other companies with aggregated and Non-Personal Information about our users — but this information will not be used to identify any individual user,We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party.In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. If you do not want us to share your personal information with these companies, contact us at [**info@11x.ai**](mailto:info@11x.ai).We use the information collected/stored via our Services by our customers for the following purposes:(a) to provide the Services (which may include the detection, prevention, and resolution of security and technical issues);(b) to respond to customer support requests;(c) otherwise to fulfill the obligations under the 11x Terms of Service."
This clause grants the company permission to use personal information for service improvement, marketing communications, and sharing aggregated non-personal information with third parties, establishing the permitted scope of personal data processing beyond primary service delivery.
AI-generated interpretation, not legal advice.
"You may also provide us with information that you post to the Services. Your questions, answers, and other contributions on the Services, and metadata about them (such as when you posted them), are publicly viewable on the Services. This information may be found by search engines and be published elsewhere on the web in accordance with our Terms of Service and this Policy."
This clause grants permission for user-submitted content and metadata to be publicly viewable, indexed by search engines, and published elsewhere, establishing the permissible scope of use and disclosure of user-provided information in accordance with the Terms of Service.
AI-generated interpretation, not legal advice.
"11x reserves the right to revise, modify or update this Policy at any time. Your continued use of the Services after any such revisions, modifications or updates constitutes your acceptance of any such change.If we make any material changes we will notify you by posting the revised Privacy Policy on our Website or conspicuously in the Services and, if you subscribe to our Subscription Service, providing notice through the in-app Notifications."
This segment grants 11x the right to revise, modify, or update the Privacy Policy at any time and establishes that continued use of the Services constitutes acceptance of changes, while also creating a notification procedure for material changes via website posting or in-app notifications.
AI-generated interpretation, not legal advice.
"We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information.If you provide information to our customers as part of their use of the 11x Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Service, then we will provide a customer with access to all information stored for the customer by the Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the 11x Service."
This clause establishes data retention obligations by specifying that personal information is retained as long as useful or legally required, then securely deleted; it also allocates retention decision-making authority to customers for data they collect via the Service, and obligates 11x to provide data access to customers upon termination of their subscription.
AI-generated interpretation, not legal advice.
"11x reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and security breaches, or comply with a law, court order, or legal process."
This clause grants the company the right to use or disclose personal information when required by law or when reasonably necessary to protect rights, safety, investigate fraud, or comply with legal process, establishing the permissible legal bases for compelled or legally justified disclosure of personal data.
AI-generated interpretation, not legal advice.
"A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. 11x uses cookies to identify and track visitors, and your website access preferences.You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 11x Services.Web beacons are electronic images (also called “gifs”) that may be used in the 11x Services or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.You can decline to show gifs or pictures in your email clients to avoid being tracked by email web beacons.Also we use Navigational Information to operate and improve the Services."
This clause defines cookies and web beacons, describes their use to track visitors and preferences, and discloses the functional consequences of declining cookies, establishing user notice obligations and the permitted scope of tracking data use.
AI-generated interpretation, not legal advice.
"You can use the Services to create communication campaigns in order to reach out to or nurture prospects with sales, marketing or customer success purposes.11x does not control the content of campaigns (text, email or other communications templates) or the types of information that our customers may choose to collect or manage using the Services.That information belongs to you and is used, disclosed and protected by them according to their privacy policies and is not subject to this Privacy Policy.11x processes our customers’ information as they direct and in accordance with our agreements with our customers, and we store it on our service providers’ servers, but we do not have control over its collection or management.Our agreements with your customers prohibit us from using that information, except as necessary to provide and improve the Services, as permitted by this Privacy Policy, and as required by law.We have no direct relationship with individuals who provide Personal Information to our customers.11x acknowledges that you have the right to access your Personal Information.You control and are responsible for correcting, deleting or updating the information they have collected from you using the Services.If requested to remove data we will respond within a reasonable timeframe.We may work with you to help them provide notice to their visitors about their data collection, processing, and usage.Our agreements with your customers prohibit usage of the Services to collect, manage, or process Sensitive Information.We are not responsible for your customers’ use of information on the Services.11x collects information under the direction of its customers and has no direct relationship with the individuals whose Personal Information it processes.If you are a customer of"
This segment disclaims 11x's control over customer campaign content and the types of information customers collect, clarifying that customer-owned data is governed by customers' own privacy policies rather than this Policy, and describes 11x's role as a processor acting on customer instructions.
AI-generated interpretation, not legal advice.
"Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them."
This clause disclaims the company's responsibility for social media features governed by third-party privacy policies, restricts the scope of this Privacy Policy to exclude those features, and puts users on notice that third-party policies govern their interactions with embedded social features.
AI-generated interpretation, not legal advice.
"Certain aspects of the 11x Service allow or require you to connect with third-party applications or services. In connection with your use of any such third-party applications or services, such third parties may receive information about you including your username and any Content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary.The 11x Service may automatically collect and upload certain data from such applications via direct integrations or proxy services.This Privacy Policy does not apply to your use of such third party applications and services, and we are not responsible for how those third parties collect, use and disclose your information and Content. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices."
This clause discloses that third-party applications connected to the Service may receive user data including usernames and content, that the Service may automatically collect and upload data via integrations, and that this Privacy Policy does not govern third-party application data practices, establishing notice obligations and limiting the company's responsibility for downstream third-party data use.
AI-generated interpretation, not legal advice.
" one of our customers and would no longer like to be contacted by one of our customers that use our Services, please contact the customer that you interact with directly or leave a request on our Trust page.We may transfer Personal Information to companies that help us provide our Services. "
This segment permits 11x to transfer Personal Information to third-party companies that assist in providing the Services, and cross-references processing agreements with customers as the mechanism governing subsequent third-party transfers, establishing a subprocessor disclosure and permission framework.
AI-generated interpretation, not legal advice.
"We employ other companies and people to provide services to the visitors and users of the Services and we may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive or invalid information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such third parties, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies."
This clause permits sharing user information with third-party service providers for specified purposes and obligates the company to require those agents to acknowledge and comply with data handling obligations, establishing a contractual flow-down requirement for subprocessors.
AI-generated interpretation, not legal advice.
"If you are located outside the United States, the information that we collect from you may be transferred to and stored and processed at, a destination in the United States. By submitting information, you agree to this transfer, storing or processing. We will take all steps necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.All our employees and contractors related to working with personal data as part of their duties are signed agreements that cover 11x and their responsibility regarding the transfer of data to remote working locations other than the United States.This Privacy Policy shall apply even if we transfer Personal Information to other countries."
This clause discloses that data may be transferred to and stored in the United States, obtains user consent to such transfer by submission of information, obligates the company to ensure secure treatment of transferred data, and requires employees and contractors to sign data handling agreements covering remote transfer scenarios, establishing cross-border data transfer compliance obligations.
AI-generated interpretation, not legal advice.
"We could access user data only after obtaining the user’s affirmative agreement. Any data obtained via Google Workspace APIs is strictly used for the purposes described in this Privacy Policy and in compliance with Google’s API Services User Data Policy, including the Limited Use requirements. We affirm that 11x does not use data obtained through Google Workspace APIs (including Gmail) to develop, improve, or train any generalized or non-personalized AI or ML models. We may need access to the user data to resolve a support issue, provide advice on service usage or provide any other help, requested by the user. Also, we can access such information when/if necessary for a security investigation or comply with applicable laws.To obtain more information, please reach out to our Data Protection Officer ( [**info@11x.ai**](mailto:info@11x.ai))."
This clause explicitly restricts 11x from using data obtained through Google Workspace APIs, including Gmail, to develop, improve, or train any generalized or non-personalized AI or ML models, and conditions data access on affirmative user consent, establishing a binding prohibition on training use of Google API data.
AI-generated interpretation, not legal advice.
"We at 11x committed to providing customers with tools and expertise to curate highly targeted and relevant communications via our platform. We monitor and prohibits the use of the 11x Service to send unsolicited commercial email in violation of applicable laws as stated in our Terms of service, and requires the inclusion in every email sent using the Service of an “opt-out” mechanism and other required information.We require all of our customers to agree to adhere to the Terms of Service Policy at all times, and any violations of the Terms of Service Policy by a customer can result in suspension or termination of the 11x Service.We also provide customers with the tools to manage their sending reputation and customer success team work closely to monitor all customer metrics and best-practices to ensure high quality and targeted campaigns."
Restricts use of the 11x Service for sending unsolicited commercial email in violation of applicable laws, requires opt-out mechanisms in every email, mandates customer agreement to Terms of Service, and establishes suspension as a remedy for violations.
AI-generated interpretation, not legal advice.
"If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf."
This clause restricts the use of credit card information to financial qualification and payment collection purposes, and prohibits the third-party processor from storing, retaining, or using payment data for any purpose other than credit card processing, creating binding restrictions on both the company and its subprocessor.
AI-generated interpretation, not legal advice.
Common questions about 11x's policies
- Does 11x train its AI models on your data?
- No training on your content by default — based on 1 verified finding from 11x's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from 11x's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
11 verified clausesClauses in 11x's policies that work in your favour — commitments the platform made to you.
- Privacy & data use
“At 11X LIMITED. (“11x,” “we,” “us” or “our”), putting our users (“you” or “your”) first means exceeding global privacy and data protection standards in order to keep important contacts and sensitive data and communications private, safe and secure.We set up ou…”
This segment establishes 11x's privacy promise and obligations regarding data security, including an explicit commitment that no one will access, read, or delete users' emails, and describes the limited manner in which e…
Location: exact-text link only — source has no section structureJump to exact text → - Subprocessors & data sharinggovernment/law-enforcement disclosure
“If you choose to connect a Gmail account to 11x, we will ask you to grant 11x application permissions to access your Gmail account. These permissions are necessary to sustain the functionality of our Services, as intended and described in the Terms of Service.…”
This clause establishes the scope and purpose of Gmail data access, obligating 11x to limit server storage to emails sent via the platform and replies received, thereby restricting data collection to functionally necessa…
Location: exact-text link only — source has no section structureJump to exact text → - Privacy & data usebreach notification promises
“We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected fr…”
This clause obligates the company to implement security technologies and procedures to protect personal information from unauthorized access, mandates database encryption for customer data processed by 11x, and requires…
- Designated security contact: privacy@11x.ai
Location: exact-text link only — source has no section structureJump to exact text → - Model trainingdoes-not-train
“We could access user data only after obtaining the user’s affirmative agreement. Any data obtained via Google Workspace APIs is strictly used for the purposes described in this Privacy Policy and in compliance with Google’s API Services User Data Policy, inclu…”
This clause explicitly restricts 11x from using data obtained through Google Workspace APIs, including Gmail, to develop, improve, or train any generalized or non-personalized AI or ML models, and conditions data access…
- Designated security contact: info@11x.ai
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementterms can change anytime
“11x reserves the right to revise, modify or update this Policy at any time. Your continued use of the Services after any such revisions, modifications or updates constitutes your acceptance of any such change.If we make any material changes we will notify you…”
This segment grants 11x the right to revise, modify, or update the Privacy Policy at any time and establishes that continued use of the Services constitutes acceptance of changes, while also creating a notification proce…
- Terms changes: advance notice promised
Location: exact-text link only — source has no section structureJump to exact text → - Subprocessors & data sharing
“If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or us…”
This clause restricts the use of credit card information to financial qualification and payment collection purposes, and prohibits the third-party processor from storing, retaining, or using payment data for any purpose…
Location: exact-text link only — source has no section structureJump to exact text →
+ 5 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
0 verified clausesWhat 11x requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
No user-conduct rule has been verified in 11x's published policies yet.
What the policies actually cover
9 topics- Advertising & tracking1 protective8 clauses
- Sensitive data (biometric, location, health)1 protective1 clause
- Children's data1 protective2 clauses
- Government & law-enforcement disclosure1 protective2 clauses
- Data shared with other AI providers1 protective3 clauses
- Does not train on your content1 protective1 clause
- Terms can change at any time1 protective1 clause
- Deletion rights & post-termination survival1 clause
- Breach-notification promises1 protective1 clause
34 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the Privacy Policy addresses how long content is retained, and the Privacy Policy addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause includes sublicensable, transferable, or assignable rights.
“2.1. License. Subject to Customer’s compliance with this Agreement and payment of all applicable fees, 11x grants to Customer a non-exclusive, non-transferable, non-sublicensable, license (a) to access and use the Service in accordance with the terms of the Order Form and the Documentation and for Customer’s internal business purposes; and (b) to make a reasonable number of copies of the Documentation solely in co...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“3.2.3. Feedback. Customer has no obligation to disclose to 11x any Feedback. However, if Customer discloses Feedback to 11x, Customer shall grant, and hereby does grant, to 11x a non-exclusive, worldwide, non-terminable, royalty-free, transferable, sublicensable license to use, reproduce, prepare derivative works of, make, have made, import, offer for sale, sell, lease, distribute, publicly display, publicly perfo...”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“2.1. License. Subject to Customer’s compliance with this Agreement and payment of all applicable fees, 11x grants to Customer a non-exclusive, non-transferable, non-sublicensable, license (a) to access and use the Service in accordance with the terms of the Order Form and the Documentation and for Customer’s internal business purposes; and (b) to make a reasonable number of copies of the Documentation solely in co...”Open source citation
The clause grants a broad content license.
“2.1. License. Subject to Customer’s compliance with this Agreement and payment of all applicable fees, 11x grants to Customer a non-exclusive, non-transferable, non-sublicensable, license (a) to access and use the Service in accordance with the terms of the Order Form and the Documentation and for Customer’s internal business purposes; and (b) to make a reasonable number of copies of the Documentation solely in co...”Open source citation
The clause grants a broad content license.
“3.2.3. Feedback. Customer has no obligation to disclose to 11x any Feedback. However, if Customer discloses Feedback to 11x, Customer shall grant, and hereby does grant, to 11x a non-exclusive, worldwide, non-terminable, royalty-free, transferable, sublicensable license to use, reproduce, prepare derivative works of, make, have made, import, offer for sale, sell, lease, distribute, publicly display, publicly perfo...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | confidentiality | conditional | MEDIUM | 1 |
| All applicable tiers | data retention | conditional | MEDIUM | 2 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 1 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 2 |
| All applicable tiers | privacy data use | conditional | MEDIUM | 6 |
| All applicable tiers | prompt ownership | conditional | MEDIUM | 1 |
| All applicable tiers | subprocessors data sharing | conditional | MEDIUM | 4 |
| All applicable tiers | training use | worsens | HIGH | 2 |
| Api | training use | improves | LOW | 2 |
| Free | indemnity liability | conditional | MEDIUM | 1 |
| Free | prompt ownership | worsens | HIGH | 2 |
| Pro / Paid | indemnity liability | conditional | MEDIUM | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
model training improved from high/training permitted to low/no training claim.
“3.2.1. Performance Data. Customer hereby grants 11x a limited license to aggregate, collect, analyze, and store Performance Data (a) to provide, maintain, and improve the Service, and (b) in aggregated, de-identified form for 11x’s marketing purposes. For clarity, any Performance Data used for marketing purposes will not identify Customer.”Before citation
“We could access user data only after obtaining the user’s affirmative agreement. Any data obtained via Google Workspace APIs is strictly used for the purposes described in this Privacy Policy and in compliance with Google’s API Services User Data Policy, including the Limited Use requirements. We affirm that 11x does not use data obtained through Google Workspace APIs (including Gmail) to develop, improve, or train any generalized or non-personalized AI or ML models. We may need access to the user data to resolve a support issue, provide advice on service usage or provide any other help, requested by the user. Also, we can access such information when/if necessary for a security investigation or comply with applicable laws.To obtain more information, please reach out to our Data Protection Officer ( [**info@11x.ai**](mailto:info@11x.ai)).”After citation
Latest stance: third party or vendor sharing on privacy data use
“When you provide 11x with your Personal Information you consent to our providing your information to any third parties that are necessary to offer, support and improve the Services.11x also collects Personal Information from you when you place an order including your name, physical address, email address. 11x only uses this data for the purpose of fulfilling orders or communicating with you and 11x’s partners regarding the Services.”Open timeline citation
Latest stance: no training claim on training use
“We could access user data only after obtaining the user’s affirmative agreement. Any data obtained via Google Workspace APIs is strictly used for the purposes described in this Privacy Policy and in compliance with Google’s API Services User Data Policy, including the Limited Use requirements. We affirm that 11x does not use data obtained through Google Workspace APIs (including Gmail) to develop, improve, or train any generalized or non-personalized AI or ML models. We may need access to the user data to resolve a support issue, provide advice on service usage or provide any other help, requested by the user. Also, we can access such information when/if necessary for a security investigation or comply with applicable laws.To obtain more information, please reach out to our Data Protection Officer ( [**info@11x.ai**](mailto:info@11x.ai)).”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:(a) improve your browsing experience by personalizing and improving the Services;(b) send information to you which we think may be of interest to you by post, email, or other means;(c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and(d) provide other companies with aggregated and Non-Personal Information about our users — but this information will not be used to identify any individual user,We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party.In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. If you do not want us to share your personal information with these companies, contact us at [**info@11x.ai**](mailto:info@11x.ai).We use the information collected/stored via our Services by our customers for the following purposes:(a) to provide the Services (which may include the detection, prevention, and resolution of security and technical issues);(b) to respond to customer support requests;(c) otherwise to fulfill the obligations under the 11x Terms of Service.”Open timeline citation
Latest stance: third party or vendor sharing on data retention
“If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-07-20· verified 2026-06-09verified once — no re-scan in 94 days
- Privacy Policy:Last captured 2026-08-24· verified 2026-08-24
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 74 more findings this quarter vs last (198 vs 124). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of 11x's policies — no human edits the data.
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Every finding above is a verbatim quote from 11x's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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