tier differences · Terms of Service

ElevenLabs policy finding

“ If you subscribe to Services from an authorized ElevenLabs reseller or partner (“ Reseller ”), and notwithstanding anything set forth in these Terms: (a) these Terms will act as the end user license agreement, and in addition to your compliance with these Terms, your right to access and use such Services is subject to the terms and conditions of your written agreement with the Reseller (“ Reseller Agreement ”), including your obligation to timely pay Fees to the Reseller; (b) you will execute all orders directly with the Reseller and not ElevenLabs; and (c) the terms and conditions of Section 6 (Subscription Services; Payment) do not apply. Any refund, payments, or credits which ElevenLabs must provide to you in accordance with the terms of this Agreement will be provided by ElevenLabs to Reseller, and you acknowledge that you must seek such refunds, payments, and credits from Reseller only. Furthermore, your right to terminate or cancel its Service is solely as described in the Reseller Agreement, provided that nothing herein shall be interpreted as permitting Reseller to offer terms inconsistent with the remainder of this Agreement. If the Reseller ceases at any time to be an authorized Reseller, including for a failure to pay for any Services, your continued use of Services may be conditioned upon you executing a written agreement for such Services directly with ElevenLabs, and paying the outstanding Fees, if any, that Reseller did not remit to ElevenLabs on your behalf. ”

Document

Terms of Service

Captured

2026-07-20

Location

§ 17 (Purchase Through Reseller)

Snapshot SHA-256

fc6ac787c7f898157237aa7bc15a18cda5eeaad9cf9fc865a7a4dbab12f11bf1

Informational only, not legal advice. Terms change; verify the source and capture date.