tier differences · Terms of Service
ElevenLabs policy finding
“ (vii) No Refunds; Final Sale. Except where required by applicable law, Prepaid Credits purchases are non-refundable, and no refunds or credits will be provided for unused, partially used, expired, or forfeited Prepaid Credits. Unused Prepaid Credits are not refundable upon Account suspension or termination.”
- Document
- Terms of Service
- Captured
- 2026-07-20
- Location
- § 6 (Subscription Services; Payment)
- Snapshot SHA-256
- fc6ac787c7f898157237aa7bc15a18cda5eeaad9cf9fc865a7a4dbab12f11bf1
Informational only, not legal advice. Terms change; verify the source and capture date.