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Domo AI assessment

Domo AI procurement policy evidence

Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.

Verified procurement policy findings for Domo AI
TopicPlan or tierRiskTheir wordsSource
DPA, audit rights & data residencyAll applicable tierslow Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including: ‍Captured 2026-06-08Open source →Finding permalink →
DPA, audit rights & data residencyAll applicable tierslow- Adequacy decisions by data protection authoritiesCaptured 2026-06-08Open source →Finding permalink →
DPA, audit rights & data residencyAll applicable tiersunknownFor users in the European Union, you also have the right to lodge a complaint with your local data protection authority.Captured 2026-07-10Open source →Finding permalink →
DPA, audit rights & data residencyAll applicable tierslow- Standard contractual clauses approved by relevant authoritiesCaptured 2026-06-08Open source →Finding permalink →
DPA, audit rights & data residencyAll applicable tierslow- Regular security assessments and auditsCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tiersmedium Anonymized and aggregated usage patterns may be retained indefinitely for research and development purposes, while personal identifiers are removed or pseudonymized.Captured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tiersmedium We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include: ‍Captured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tiersmedium- User Content: Retained according to your account settings and applicable legal requirementsCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tierslow- Close your account and remove associated dataCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tiersmedium- Account Information: Retained while your account is active and for a reasonable period after account closureCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tiersmedium- Payment-related records and transaction history may be retained for as long as necessary for billing, fraud prevention, dispute resolution, tax, accounting, and legal compliance purposes.Captured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tierslow- Usage Data: Typically retained for up to 2 years for analytics purposesCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tierslow- Temporary storage of content during processingCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tiersmedium- Legal Compliance: Retained as required by applicable laws and regulationsCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tierslow- Your access to the Service endsCaptured 2026-06-08Open source →Finding permalink →
Data retentionAll applicable tierslow11.3 Effect of Termination Upon termination:Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersunknown- Nano Banana 2 and Nano Banana Pro, developed by GoogleCaptured 2026-08-14Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow- Payment processorsCaptured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersmedium We may share information with trusted third-party service providers who assist us in operating our Service, including:Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersunknown- Prevention of fraud or illegal activitiesCaptured 2026-07-10Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersmedium Social Media: If you connect your social media accounts, we may collect information from those platforms in accordance with your privacy settings. ‍ ‍ Third-Party Services: We may receive information from business partners, analytics providers, and other third-party services we use to operate our platform.Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersunknown- Standard contractual clauses approved by relevant authoritiesCaptured 2026-07-10Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersmedium7.3 Third-Party Services Our platform may use third-party AI services. Your content may be processed by these services in accordance with their terms and our privacy policy.Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow- When you choose to make a purchase, we may share transaction details, account identifiers, and purchase metadata with our payment processors to verify whether a saved payment method is available, process your payment, prevent fraud, and provide billing support. Any storage and processing of your payment credentials by such payment processors is governed by their own terms and privacy policies.Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow4.9 Third-Party Payment Providers We use multiple third-party payment service providers to process payments, including:Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersunknown Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including: ‍Captured 2026-07-10Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow- Customer support platformsCaptured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersmedium- Valid legal requests from government authoritiesCaptured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow- Stripe, Inc. and its affiliatesCaptured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersmedium We may disclose your information if required to do so by law or in response to:Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersmedium In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersmedium- Court orders, subpoenas, or other legal processesCaptured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow We may share your information with your explicit consent or at your direction.Captured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersunknown7.3 Third-Party AI Models and Services DomoAI offers both DomoAI-developed models and third-party models integrated into the Service. Current third-party models include:Captured 2026-08-14Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersunknownDomoAI does not own or operate these underlying third-party models. Their names and trademarks belong to their respective owners. When you select one of these models, the applicable provider may process your inputs as described in our Privacy Policy. References to these models describe the technology integration and do not by themselves imply sponsorship, endorsement, partnership, or ownership.Captured 2026-08-14Open source →Finding permalink →
Subprocessors & data sharingAll applicable tiersunknown- Adequacy decisions by data protection authoritiesCaptured 2026-07-10Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow- Protection of our rights, property, or safetyCaptured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow- Cloud hosting and storage providersCaptured 2026-06-08Open source →Finding permalink →
Subprocessors & data sharingAll applicable tierslow- Analytics and marketing servicesCaptured 2026-06-08Open source →Finding permalink →
Tier differencesAll applicable tiersunknown- Are not redeemable for cash or other credits unless required by lawCaptured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tierslow- Unused credits do not roll over to the next billing periodCaptured 2026-06-08Open source →Finding permalink →
Tier differencesAll applicable tierslow4.2 Credit System Our services operate on a credit-based system. Each generation consumes credits based on the complexity and type of content created. - Different generation types consume varying amounts of creditsCaptured 2026-06-08Open source →Finding permalink →
Tier differencesAll applicable tiersunknown4.10 Saved Payment Methods for One-Time Purchases If you have previously provided and saved a payment method with Stripe or another supported payment processor, DomoAI may allow you to complete certain one-time purchases within the Service without being redirected to re-enter your payment details. In such cases, the checkout interface will indicate that your saved payment method will be charged upon confirmation. By clicking "Continue," "Purchase," or any similar confirmation button for such one-time purchases, you authorize DomoAI and its payment processors to charge your saved payment method for the amount displayed, together with any applicable taxes and fees. ‍ If no eligible saved payment method is available, you may be redirected to the relevant payment processor to provide or select a payment method before your purchase can be completed. ‍ You are responsible for ensuring that your saved payment method remains valid, authorized for use, and up to date. DomoAI is not responsible for a payment failure caused by an expired card, insufficient funds, or restrictions imposed by your bank or payment provider. ‍ Your authorization applies to each purchase you separately confirm through the Service and does not by itself create a recurring subscription unless expressly stated at checkout.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tierslow- Relax Mode does not consume credits but may have longer processing timesCaptured 2026-06-08Open source →Finding permalink →
Tier differencesAll applicable tiersunknown4.8 Promotional Codes DomoAI may offer promotional, referral, or discount codes ("Promotional Codes") that may be redeemed for discounts on subscription fees or other features of the Service, subject to any additional terms specified at the time of the offer. Promotional Codes:Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersunknown- May be subject to expiration dates or usage limitsUse of any Promotional Code in violation of these Terms may result in the suspension or termination of your access to DomoAI.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tierslow- Fast Mode uses credits from your monthly allocationCaptured 2026-06-08Open source →Finding permalink →
Tier differencesAll applicable tiersunknown4.4 Price Changes DomoAI may modify the pricing or features of its Plans at any time. We'll provide reasonable advance notice of any material changes to your Plan. Unless otherwise specified, changes take effect at the beginning of your next billing cycle. If you don't agree to the new pricing or terms, you must cancel your subscription before the next renewal to avoid additional charges.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersmedium4.7 Free and Trial Plans We may offer free or trial Plans at our discretion. Each trial begins when you create the trial account and continues for the specified duration (or seven days if unspecified). At the end of the trial period, your account automatically converts to a paid subscription, and you authorize us to charge your selected payment method at the then-current subscription rate, unless you cancel before the trial ends.You must not create multiple accounts to gain additional access to free or trial Plans. If we determine you're misusing a free or trial Plan or not acting in good faith, we may suspend or terminate your access to DomoAI.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersmedium 4.1 Plan Selection and Payment Certain features of DomoAI require a paid subscription ("Plan"). By selecting a Plan, you agree to pay the applicable fees and any associated taxes in U.S. Dollars or Singapore Dollars, according to the billing terms presented at purchase. You're responsible for keeping your billing and contact information accurate and up to date.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersmedium4.5 Cancellation You may cancel your subscription anytime through your account settings or by contacting our support team. Cancellations take effect at the end of the current billing cycle. You'll retain access to paid features through the end of your subscription term.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersunknown- Must not be sold, transferred, duplicated, or made publicly available (e.g., on coupon sites) without DomoAI's prior written consentCaptured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersunknown- Must be used only as directed and for their intended audience and purposeCaptured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersunknown4.6 No Refunds Except as expressly provided in these Terms or required by law, all subscription payments are non-refundable, and there are no refunds or credits for partially used periods.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersunknown4.3 Automatic Renewal and Recurring Charges Unless stated otherwise, subscriptions automatically renew at the end of each billing cycle (monthly or annually). By purchasing a Plan, you authorize DomoAI to charge your selected payment method on a recurring basis at the applicable rate then in effect, plus any applicable taxes, until you cancel. This authorization remains in effect until you cancel the subscription according to these Terms.Captured 2026-08-14Open source →Finding permalink →
Tier differencesAll applicable tiersunknown- May be modified or disabled by DomoAI at any time without liabilityCaptured 2026-08-14Open source →Finding permalink →

Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.

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