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tier differences · Terms of Service

Colossyan policy finding

“If your refund claim is sent after the 14th day from the start of your subscription and you havegenerated less than 10 minutes of Customer Created Videos, then we may, in our solediscretion, provide you with a partial refund provided up until the time you tell us that you havechanged your mind. We do not provide refunds or partial refunds for (i) Customers after the 14th day of the startdate of their subscription if they generated more than 10 minutes of Customer Created Videosfrom their first purchase and (ii) for Customers on an Enterprise Plan. In these cases, the serviceshould be continued until the end of the month/year depending on the period you have paidfor.”
Document
Terms of Service
Captured
2026-07-20
Location
Terms of Service › “Refund Policy”
Snapshot SHA-256
8080c7633a7c19d49509e870ee087535147756aaac016600f9d177b31ab834f5
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Informational only, not legal advice. Terms change; verify the source and capture date.

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