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privacy data use · Privacy Policy

Certus AI policy finding

“As a voice AI platform for restaurants, we collect and process: voice recordings and transcriptions of calls handled by our AI agents, call metadata (duration, timestamps, caller phone numbers), order information and transaction details, customer preferences and order history, and conversation logs between customers and our AI agents. This data is essential for providing our core services, improving AI performance, and enabling restaurants to serve their customers effectively.”
Document
Privacy Policy
Captured
2026-07-19
Location
§ 2.2 (Voice and Call Data)
Snapshot SHA-256
703f47ec127684ab0898c725d720c9e45b57958f80187ab79bba3f3e5332f139
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/certus-ai/finding/privacy-data-use-0496923dfba04bc16666

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