Cartesia procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ Whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis;” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Services, you acknowledge and agree that Cartesia is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. You use all links to third-party websites at your own risk. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to you.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may disclose your information about you with third parties in the following circumstances:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may provide tools through the Services that enable you to export information, including Your Content, to third-party websites, including through features that allow you to link your Account with a third-party website or account, or through our implementation of third-party buttons (such as “like” or “share” buttons). By using one of these tools, you agree that Cartesia may transfer that information to the applicable third-party website. Cartesia is not responsible for any third-party services’ use of your exported information.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ To vendors or other service providers who help us provide, operate and improve the Services, including for cloud storage, payment processing, system administration, security, customer relationship management, marketing communications, data analytics and the deployment of Tracking Technologies.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We may obtain information about you from outside sources, including:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Information we receive from Login integration partners, such as when you access the Services through GitHub or Google, which we use to maintain your account and login information. These partners provide information such as your name, email address and additional account information that is publicly accessible.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Certain features of the Services allow you to initiate interactions between the Services and third-party services or platforms, such as Facebook, LinkedIn, X (formerly Twitter) and email integrations (“Social Features”). Social Features include features that allow you to access our pages on third-party platforms, and from there “like” or “share” our content, or to access our Services through a login integration. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. For more information, see the section below, Third Party Websites and Materials.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ For legal and security reasons, to protect our Services and business and ensure the safety and security of us and others. For example, we may share your information with regulators, law enforcement agencies, public authorities, or any other relevant organizations to comply with applicable law or obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries, or to enforce the terms and policies applicable to our Services.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ When you request or direct us to disclose information, such as through your use of login integrations.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We use Stripe, Inc. and its affiliates as our third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (“Payment Service Provider”). If you subscribe to any of our paid Services, you will be required to provide your payment details and any additional information required to complete your order directly to our Payment Service Provider. You agree to be bound by Stripe’s Privacy Policy and its Terms of Service and hereby consent and authorize Cartesia and Stripe to share any information and payment instructions you provide with one or more Payment Service Provider(s) to the minimum extent required to complete your transactions. Please note that online payment transactions may be subject to validation checks by our Payment Service Provider and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason.For your protection, our Payment Service Provider uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information. Your card issuer may charge you an online handling fee or processing fee. We are not responsible for this. In some jurisdictions, our Payment Service Provider may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may provide links to third-party websites or platforms, and display, or make available content, data, applications or materials from third parties. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites, or the accuracy, completeness or reliability of third-party materials. Information you provide on public or semi-public venues, such as third-party social networking platforms, may be viewable by other users of the Services and / or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ From time to time, we may, in our sole discretion, include certain test or beta features or products in the Services (“Beta Offerings”) as we may designate from time to time. Your use of any Beta Offering is completely voluntary. The Beta Offerings are provided on an “as is” basis and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. You acknowledge and agree that all use of any Beta Offering is at your sole risk.You agree that once you use a Beta Offering, your content or data may be affected such that you may be unable to revert back to a prior non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Offering back to the prior non-beta version.If we provide you any Beta Offerings on a closed beta or confidential basis, we will notify you of such as part of your use of the Beta Offerings. For any such confidential Beta Offerings, you agree to not disclose, divulge, display, or otherwise make available any of the Beta Offerings without our prior written consent.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ If you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that:If you purchase a subscription to any of the Services, we may store and continue billing your payment method to avoid interruption of such Services.We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.We reserve the right to change our subscription plans or adjust pricing for the Services in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ If we permit you to sign up for a trial Account for the paid portion of the Services, your trial period starts on the day you create the trial Account and lasts for the duration indicated on your free trial confirmation email (or if not specified, then 7 days).If you are on a trial, you may cancel at any time until the last day of your trial by following the cancellation procedures outlined in Section 2.4 above. If you do not cancel your trial Account at the end of your free trial period, and we have notified you that your Account will be converted to a paid subscription at the end of the free trial period, you authorize us to charge your credit card or other designated billing method for continued use of the paid Services.You may, however, then cancel your subscription in accordance with Section 2.4 of these Terms. If you cancel your trial Account or decide not to purchase a paid version of the Services at the end of your trial period, your content or data associated with your trial Account will no longer be available to you, and Cartesia may delete or remove any such content or data.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period.To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date by contacting us at support@cartesia.ai or clicking the cancel subscription button under the subscription tab in the playground at play.cartesia.ai/subscription .” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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