Image / Video / Audio Generation · cartesia.aiCartesia
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“You may request that we not use certain categories of Your Content to train our Models by completing this online form . Once we’ve processed your request, we will no longer use the selected categories of Your Content to train our Models in the future, but this will not affect any uses of Your Content (or improvements to the Models as a result) prior to that…”
Watch: Commercial use
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Prohibits exploitation of the Services for any commercial purpose, including commercial advertising or solicitation, unless commercial use is expressly permitted by the user's subscription tier, creating a tier-conditioned commercial use restriction.
This clause limits Cartesia Entities' liability by excluding indirect, special, exemplary, incidental, consequential, and punitive damages of any kind arising out of or related to use or inability to use the Services, applying to all theories of liability to the extent not prohibited by law.
This segment restricts users' use of Promotional Codes to lawful purposes and intended audiences, prohibits duplication, sale, or transfer of codes, and subjects their use to additional terms established by Cartesia, limiting how discounts and promotional benefits may be obtained and shared.
Scores derived from 19 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Cartesia's training terms are conditional — check the tier, opt-out, and enterprise exceptions before relying on protection.
- Output ownership has conditions — review the commercial use and license carve-outs before building on these outputs.
- Data handling is conditional — 1 privacy or retention clause warrant review before using Cartesia at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Cartesia's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 153 verified, verbatim-cited findings below — read the citations.
Based on 161 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Terms of ServiceVerified - read in full - 92 citationsstaticLast captured 2026-08-31
- Privacy PolicyVerified - read in full - 27 citationsstaticLast captured 2026-08-31
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Defines 'Your Content' to include text prompts, voice/audio recordings, uploads, and generated audio outputs alongside metadata and feedback, and notes these may constitute personal information depending on substance and account association — establishing what user-submitted and generated content is covered by the policy.
" Payment and subscription information if you choose to use any of our paid Services, such as credit or debit card information and billing address, which is collected on our behalf by our payment processor, and information about your subscri..."
Permits Cartesia to use collected information to personalize the user's experience, including remembering devices and user preferences across sessions.
" Provide, operate and improve the Services, our products offerings and our business, including to generate Output and train and enhance the models that power our Services. You may request that we not use certain categories of your Content t..."
Establishes the company's obligation to use personal information to comply with legal obligations, enforce terms of service, protect the services and rights of the company and individuals, and operate the business, defining a lawful-purpose basis for data use.
" Comply with applicable legal obligations, enforce any applicable terms of service, protect the Services, our rights, and the rights of our employees, users or other individuals, and otherwise operate the Cartesia business."
This segment restricts users from obtaining refunds on subscription payments, stating payments are nonrefundable with no credits for partial periods, while providing an exception that access to paid Services continues through the end of the already-paid subscription period following cancellation.
" Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods. Following any cancellation by you, however, you will continue to have acces..."
This segment obliges users to pay applicable fees and taxes in USD for paid Services, permits Cartesia to store payment methods for continuous billing, grants Cartesia the right to calculate taxes and modify pricing, and provides that failure to pay results in termination of access.
" If you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that:If you ..."
This segment defines the free trial period duration, establishes the right to cancel before the last day of the trial, and provides that failure to cancel will result in automatic conversion to a paid subscription after notification, setting out the procedural steps governing trial-to-paid transitions.
" If we permit you to sign up for a trial Account for the paid portion of the Services, your trial period starts on the day you create the trial Account and lasts for the duration indicated on your free trial confirmation email (or if not sp..."
Disclaims Cartesia's responsibility for the deletion of, or failure to store or transmit, the user's content and other communications maintained by the services, placing retention risk on the user.
" Whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis;"
Obliges the user to pay applicable fees and taxes in U.S. Dollars for paid Services, permits the provider to store and continue billing the user's payment method for subscription continuity, allows tax calculation based on billing information provided, and reserves the provider's right to change subscription plans or pricing.
" If you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that:If you ..."
Clause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause A states that all disputes will be resolved by arbitration, implying it is mandatory, while Clause B explicitly grants users the right to opt-out of the arbitration clause.
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
Within one documentClause A states that all disputes will be resolved by arbitration, implying it is mandatory, while Clause B explicitly grants users the right to opt-out of the arbitration clause.
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
Within one documentClause A states that all disputes will be resolved by arbitration, implying it is mandatory, while Clause B explicitly grants users the right to opt-out of the arbitration clause.
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one documentClause B states that all remaining disputes 'will be resolved by arbitration' and that users 'agree' to final and binding arbitration, which directly contradicts Clause A's explicit provision that users 'have the right to opt-out' of the arbitration clause.
" Section 8 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes (with limited exception) related to Cartesia’s Services AND/or products through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) to waive your right to participate in class actions, class arbitrations, or representative actions, as set forth below. You have the right to opt-out of the arbitration clause and the class action waiver as explained in Section 8."
" After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to Cartesia’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim.You and Cartesia agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms).Because your contract with Cartesia, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.You understand that by agreeing to these Terms, you and Cartesia are each waiving the right to trial by jury or to participate in a class action or class arbitration."
Within one document
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" Exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation (unless commercial use is expressly permitted by your subscription tier);"
Prohibits exploitation of the Services for any commercial purpose, including commercial advertising or solicitation, unless commercial use is expressly permitted by the user's subscription tier, creating a tier-conditioned commercial use restriction.
AI-generated interpretation, not legal advice.
" Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made."
Restricts the user's ability to obtain refunds by declaring subscription payments nonrefundable with no credits for partial periods, while permitting continued access through the end of a paid period following cancellation.
AI-generated interpretation, not legal advice.
" You may request that we not use certain categories of Your Content to train our Models by completing this online form . Once we’ve processed your request, we will no longer use the selected categories of Your Content to train our Models in the future, but this will not affect any uses of Your Content (or improvements to the Models as a result) prior to that date."
Establishes the procedure by which users may opt out of having certain categories of their content used for model training by submitting an online form, specifies that opt-out is prospective only and does not affect prior training uses or model improvements already derived from that content.
AI-generated interpretation, not legal advice.
" If we permit you to sign up for a trial Account for the paid portion of the Services, your trial period starts on the day you create the trial Account and lasts for the duration indicated on your free trial confirmation email (or if not specified, then 7 days).If you are on a trial, you may cancel at any time until the last day of your trial by following the cancellation procedures outlined in Section 2.4 above. If you do not cancel your trial Account at the end of your free trial period, and we have notified you that your Account will be converted to a paid subscription at the end of the free trial period, you authorize us to charge your credit card or other designated billing method for continued use of the paid Services.You may, however, then cancel your subscription in accordance with Section 2.4 of these Terms. If you cancel your trial Account or decide not to purchase a paid version of the Services at the end of your trial period, your content or data associated with your trial Account will no longer be available to you, and Cartesia may delete or remove any such content or data."
This segment defines the free trial period duration, establishes the right to cancel before the last day of the trial, and provides that failure to cancel will result in automatic conversion to a paid subscription after notification, setting out the procedural steps governing trial-to-paid transitions.
AI-generated interpretation, not legal advice.
" The deletion of, or the failure to store or transmit, Your Content and other communications maintained by the Services."
This clause disclaims Cartesia's liability for deletion of, or failure to store or transmit, user content and communications maintained by the Services, effectively excluding responsibility for data loss or retention failures.
AI-generated interpretation, not legal advice.
" From time to time, we may, in our sole discretion, include certain test or beta features or products in the Services (“Beta Offerings”) as we may designate from time to time. Your use of any Beta Offering is completely voluntary. The Beta Offerings are provided on an “as is” basis and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. You acknowledge and agree that all use of any Beta Offering is at your sole risk.You agree that once you use a Beta Offering, your content or data may be affected such that you may be unable to revert back to a prior non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Offering back to the prior non-beta version.If we provide you any Beta Offerings on a closed beta or confidential basis, we will notify you of such as part of your use of the Beta Offerings. For any such confidential Beta Offerings, you agree to not disclose, divulge, display, or otherwise make available any of the Beta Offerings without our prior written consent."
Defines Beta Offerings as voluntarily used, provided on an 'as is' basis subject to errors, defects, and data loss risk, disclaims Cartesia's liability for such failures, and assigns sole risk of beta use to the user, while noting that beta use may affect user content or data.
AI-generated interpretation, not legal advice.
" We may offer certain promotional codes, referral codes, discount codes, coupon codes or similar offers (“Promotional Codes”) that may be redeemed for discounts on the Services or features or benefits related to the Services, subject to any additional terms that Cartesia establishes. You agree that Promotional Codes:Must be used in a lawful manner;Must be used for the intended audience and purpose;May not be duplicated, sold or transferred in any manner, or made available by you to the general public (whether posted to a public forum, coupon collecting service, or otherwise), unless expressly permitted by Cartesia;May be disabled or have additional conditions applied to them by Cartesia at any time for any reason without liability to Cartesia;May only be used pursuant to the specific terms that Cartesia establishes for such Promotional Code;Are not valid for cash or other credits or points;May expire prior to your use."
This segment restricts users' use of Promotional Codes to lawful purposes and intended audiences, prohibits duplication, sale, or transfer of codes, and subjects their use to additional terms established by Cartesia, limiting how discounts and promotional benefits may be obtained and shared.
AI-generated interpretation, not legal advice.
" Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made."
This segment restricts users from obtaining refunds on subscription payments, stating payments are nonrefundable with no credits for partial periods, while providing an exception that access to paid Services continues through the end of the already-paid subscription period following cancellation.
AI-generated interpretation, not legal advice.
" TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE CARTESIA ENTITIES BE LIABLEFOR DAMAGES OF ANY KIND, INCLUDING INDIRECT SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE CARTESIA ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, ORFOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES.TO THE EXTENT NOT PROHIBITED BY LAW, THE CARTESIA ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF:THE TOTAL AMOUNT PAID TO CARTESIA BY YOU IN THE PAST SIX (6) MONTHS FOR THE SERVICES GIVING RISE TO SUCH LIABILITY;$100;IF APPLICABLE, THE STATUTORY REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES.THE FOREGOING LIMITATIONS IN THIS SECTION 7.2 WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND CARTESIA."
This clause limits Cartesia Entities' liability by excluding indirect, special, exemplary, incidental, consequential, and punitive damages of any kind arising out of or related to use or inability to use the Services, applying to all theories of liability to the extent not prohibited by law.
AI-generated interpretation, not legal advice.
" If you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that:If you purchase a subscription to any of the Services, we may store and continue billing your payment method to avoid interruption of such Services.We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.We reserve the right to change our subscription plans or adjust pricing for the Services in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility."
Obliges the user to pay applicable fees and taxes in U.S. Dollars for paid Services, permits the provider to store and continue billing the user's payment method for subscription continuity, allows tax calculation based on billing information provided, and reserves the provider's right to change subscription plans or pricing.
AI-generated interpretation, not legal advice.
" If we permit you to sign up for a trial Account for the paid portion of the Services, your trial period starts on the day you create the trial Account and lasts for the duration indicated on your free trial confirmation email (or if not specified, then 7 days).If you are on a trial, you may cancel at any time until the last day of your trial by following the cancellation procedures outlined in Section 2.4 above. If you do not cancel your trial Account at the end of your free trial period, and we have notified you that your Account will be converted to a paid subscription at the end of the free trial period, you authorize us to charge your credit card or other designated billing method for continued use of the paid Services.You may, however, then cancel your subscription in accordance with Section 2.4 of these Terms. If you cancel your trial Account or decide not to purchase a paid version of the Services at the end of your trial period, your content or data associated with your trial Account will no longer be available to you, and Cartesia may delete or remove any such content or data."
Defines the trial period duration and start date, establishes the cancellation procedure for trial users by reference to Section 2.4, and specifies automatic conversion to a paid subscription if the user does not cancel before the trial ends after receiving notice.
AI-generated interpretation, not legal advice.
" You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period.To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date by contacting us at support@cartesia.ai or clicking the cancel subscription button under the subscription tab in the playground at play.cartesia.ai/subscription ."
This segment establishes that subscriptions automatically renew at the current rate, that payment methods are automatically charged at the start of each new period, and that users must cancel before the renewal date via specified methods (email or cancellation button) to avoid future charges.
AI-generated interpretation, not legal advice.
"When we receive a counter-notification, we may reinstate the posts or material in question, in our sole discretion. To file a counter-notification with us, you must provide a written communication (by regular mail or by email) that sets forth all of the items required by sections 512(g)(2) and (3) of the DMCA. Please note that you will be liable for damages if you materially misrepresent that content or an activity is not infringing the copyrights of others."
This clause sets out the procedure for filing a DMCA counter-notification requiring written communication satisfying sections 512(g)(2) and (3), and imposes liability on users who materially misrepresent that infringing content is non-infringing, creating both a procedural requirement and a liability consequence.
AI-generated interpretation, not legal advice.
" We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms."
This segment establishes the procedure by which Cartesia may modify the Terms, including updating the 'Last Revised' date, using reasonable efforts to notify users of material changes, and providing that continued use after modification constitutes acceptance of the updated Terms.
AI-generated interpretation, not legal advice.
" If you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that:If you purchase a subscription to any of the Services, we may store and continue billing your payment method to avoid interruption of such Services.We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.We reserve the right to change our subscription plans or adjust pricing for the Services in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility."
This segment obliges users to pay applicable fees and taxes in USD for paid Services, permits Cartesia to store payment methods for continuous billing, grants Cartesia the right to calculate taxes and modify pricing, and provides that failure to pay results in termination of access.
AI-generated interpretation, not legal advice.
" The completeness, accuracy, availability, timeliness, security or reliability of the Services, including with respect to the results or output obtained from the use of the Services;"
This clause specifically disclaims any warranty or representation regarding the completeness, accuracy, availability, timeliness, security, or reliability of the Services and their outputs, limiting Cartesia's liability for service quality failures.
AI-generated interpretation, not legal advice.
" THE CARTESIA ENTITIES TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES."
This clause disclaims all responsibility and liability of the Cartesia Entities for content created, uploaded, posted, sent, received, or stored by users or third parties on or through the Services.
AI-generated interpretation, not legal advice.
" Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Services, you acknowledge and agree that Cartesia is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. You use all links to third-party websites at your own risk. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to you."
This clause disclaims Cartesia's responsibility for examining, evaluating, or endorsing third-party materials and websites displayed through the Services, placing the risk of using third-party links entirely on the user and denying any warranty or endorsement of third-party content.
AI-generated interpretation, not legal advice.
Common questions about Cartesia's policies
- Does Cartesia train its AI models on your data?
- Training possible — conditions or opt-outs apply — based on 2 verified findings from Cartesia's published policy. Informational only, not legal advice.
- Who owns the content you create with Cartesia?
- You own your outputs — based on 5 verified findings from Cartesia's published policy. Informational only, not legal advice.
- Can you use Cartesia's output commercially?
- Commercial use allowed — with conditions — based on 5 verified findings from Cartesia's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Cartesia's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
5 verified clausesClauses in Cartesia's policies that work in your favour — commitments the platform made to you.
- Output ownershipattribution requirements
“The Services utilize AI tools and functionalities to process user inputs to the Services, which may include voice recordings and other audio, text descriptions, prompts, videos, or other content (the “Input”) and generate and return synthesized sound recording…”
Defines 'Input' and 'Output' as legal terms, establishes that Cartesia does not claim ownership of user Inputs, reserves Cartesia's right to review or monitor Inputs and Outputs using automated and manual tools, and clar…
📍 § 5.3 (Inputs and Outputs)Jump to exact text → - Moderation & enforcementterms can change anytime
“We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a pro…”
This segment establishes the procedure by which Cartesia may modify the Terms, including updating the 'Last Revised' date, using reasonable efforts to notify users of material changes, and providing that continued use af…
- Terms changes: advance notice promised
📍 § 9.2 (Updating These Terms)Jump to exact text → - Governing law & disputesarbitration & class-action waiver
“Notwithstanding the foregoing, you and Cartesia agree that the following types of disputes will be resolved in a court of proper jurisdiction:Disputes or claims within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limit…”
This clause carves out three categories of disputes from mandatory arbitration — small claims court disputes, claims seeking only injunctive relief, and intellectual property disputes — permitting these to be resolved in…
📍 § 8.4 (Exceptions)Jump to exact text → - Indemnity & liabilitydamages/liability cap
“THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE STATE OF NEW JERSEY, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES AS SET FORTH IN SECTION 7.2 BELOW. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCL…”
This clause creates a jurisdictional exception to the warranty disclaimers and liability limitations, acknowledging that certain laws (including New Jersey) may prohibit such limitations and that affected users may retai…
📍 § 7.1 (Disclaimers)Jump to exact text → - Privacy & data use
“If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625…”
This segment provides California residents with a specific procedure for reporting complaints to the California Department of Consumer Affairs pursuant to Cal. Civ. Code § 1789.3, including contact details for the Compla…
- Designated security contact: Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210
📍 § 9.5 (California Residents)Jump to exact text →
📋 Rules you must follow
20 verified clausesWhat Cartesia requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Prompt ownership
“The Services, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that Cartesia and/or its licenso…”
Establishes that Cartesia and its licensors own all right, title, and interest in the Services including all intellectual property rights, prohibits users from taking actions inconsistent with that ownership, and reserve…
📍 § 5.1 (Ownership of the Services)Jump to exact text → - Moderation & enforcement
“Upload, submit, create, transmit, display, perform, post, store, or otherwise make available through the Services (all of the foregoing, “Make Available”), including Inputs and Outputs, any content that is unlawful, threatening, defamatory, obscene, excessivel…”
Prohibits making available through the Services any unlawful, threatening, defamatory, obscene, hateful, harassing, discriminatory, or otherwise harmful content, including via Inputs and Outputs, establishing content mod…
📍 § 4.2 (Restrictions On Your Use of the Services)Jump to exact text → - Moderation & enforcementconduct restrictions
“Circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services;Use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extra…”
Prohibits circumventing content protections or technological measures of the Services and bars use of automated scraping, mining, or data extraction tools or manual equivalents, restricting unauthorized data collection f…
📍 § 4.2 (Restrictions On Your Use of the Services)Jump to exact text → - Moderation & enforcementconduct restrictions
“Use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services; utilize framing techniques to enclose any trademark or logo located on the Services or any oth…”
Prohibits users from using, reproducing, or removing Cartesia's trademarks, logos, and other proprietary notations, and from employing framing techniques or hidden metatags using Cartesia's marks, protecting Cartesia's i…
📍 § 4.2 (Restrictions On Your Use of the Services)Jump to exact text → - Moderation & enforcement
“The Cartesia AI name, logo, and all related names, logos, product and service names, designs and slogans are trademarks of Cartesia or its affiliates or licensors. Other names, logos, product and service names, designs and slogans that appear on the Services a…”
Identifies Cartesia's trademarks including its name, logo, and related marks, and acknowledges that other marks appearing on the Services belong to their respective third-party owners, establishing trademark ownership sc…
📍 § 5.2 (Ownership of Trademarks)Jump to exact text →
+ 15 more verified clauses of this kind on this platform, cited in full in the report.
What the policies actually cover
9 topics- Trains by default, opt-out available1 clause
- Arbitration & class-action waiver1 protective6 clauses
- Damages & liability cap1 protective11 clauses
- Indemnity direction4 clauses
- Terms can change at any time1 protective2 clauses
- Auto-renewal & cancel window3 clauses
- Attribution requirements1 protective1 clause
- Breach-notification promises1 clause
- Conduct restrictions12 obligations14 clauses
76 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the Terms of Service, § 7.1 (Disclaimers) addresses how long content is retained, and the Terms of Service, Terms of Service › “(d) Training Opt-Out” addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
The Terms of Service, Terms of Service › “(d) Training Opt-Out” describes a way to decline model training, and the Terms of Service, § 2.5 (No Subscription Refunds) states that terms differ by plan or tier. Whether the opt-out applies on every tier is determined by those clauses together — read both before relying on the opt-out.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause restricts commercial use.
“We hereby permit you to use the Services for your personal, non-commercial use only (unless commercial use is expressly permitted by your subscription tier), provided that you comply with these Terms and our policies (including our Acceptable Use Policy) in connection with all such use.If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, ...”Open source citation
The clause restricts commercial use.
“We hereby permit you to use the Services for your personal, non-commercial use only (unless commercial use is expressly permitted by your subscription tier), provided that you comply with these Terms and our policies (including our Acceptable Use Policy) in connection with all such use.If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, ...”Open source citation
The clause restricts commercial use.
“We hereby permit you to use the Services for your personal, non-commercial use only (unless commercial use is expressly permitted by your subscription tier), provided that you comply with these Terms and our policies (including our Acceptable Use Policy) in connection with all such use.If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, ...”Open source citation
The clause restricts commercial use.
“We hereby permit you to use the Services for your personal, non-commercial use only (unless commercial use is expressly permitted by your subscription tier), provided that you comply with these Terms and our policies (including our Acceptable Use Policy) in connection with all such use.If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, ...”Open source citation
The clause restricts commercial use.
“We hereby permit you to use the Services for your personal, non-commercial use only (unless commercial use is expressly permitted by your subscription tier), provided that you comply with these Terms and our policies (including our Acceptable Use Policy) in connection with all such use.If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, ...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | conditional | MEDIUM | 19 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 31 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
model training worsened from low/no training claim to high/training permitted.
“Provide, operate and improve the Services, our products offerings and our business, including to generate Output and train and enhance the models that power our Services. You may request that we not use certain categories of your Content to train our models by completing this online form . Once we’ve processed your request, we will no longer use the selected categories of Content to train our models in the future, but this will not affect any uses of your Content (or improvements to the models as a result) prior to that date.”Before citation
“You acknowledge that, unless otherwise agreed between you and Cartesia, Inputs, Outputs, and user interactions with the Services may be used by Cartesia to train, enhance, evolve and improve its machine learning and artificial intelligence models and algorithms (collectively, “Models”), including for labeling, classification, content moderation and model training purposes.As such, you hereby grant to Cartesia a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs made available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.You acknowledge and agree that, notwithstanding the automated suggestions provided by the Services, you remain solely responsible for the content, legality, accuracy, and completeness of the Outputs, and any use thereof.”After citation
model training improved from high/training permitted to low/no training claim.
“You acknowledge that, unless otherwise agreed between you and Cartesia, Inputs, Outputs, and user interactions with the Services may be used by Cartesia to train, enhance, evolve and improve its machine learning and artificial intelligence models and algorithms (collectively, “Models”), including for labeling, classification, content moderation and model training purposes.As such, you hereby grant to Cartesia a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs made available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.You acknowledge and agree that, notwithstanding the automated suggestions provided by the Services, you remain solely responsible for the content, legality, accuracy, and completeness of the Outputs, and any use thereof.”Before citation
“Provide, operate and improve the Services, our products offerings and our business, including to generate Output and train and enhance the models that power our Services. You may request that we not use certain categories of your Content to train our models by completing this online form . Once we’ve processed your request, we will no longer use the selected categories of Content to train our models in the future, but this will not affect any uses of your Content (or improvements to the models as a result) prior to that date.”After citation
model training worsened from low/no training claim to high/training permitted.
“Provide, operate and improve the Services, our products offerings and our business, including to generate Output and train and enhance the models that power our Services. You may request that we not use certain categories of your Content to train our models by completing this online form . Once we’ve processed your request, we will no longer use the selected categories of Content to train our models in the future, but this will not affect any uses of your Content (or improvements to the models as a result) prior to that date.”Before citation
“You acknowledge that, unless otherwise agreed between you and Cartesia, Inputs, Outputs, and user interactions with the Services may be used by Cartesia to train, enhance, evolve and improve its machine learning and artificial intelligence models and algorithms (collectively, “Models”), including for labeling, classification, content moderation and model training purposes.As such, you hereby grant to Cartesia a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs made available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.You acknowledge and agree that, notwithstanding the automated suggestions provided by the Services, you remain solely responsible for the content, legality, accuracy, and completeness of the Outputs, and any use thereof.”After citation
model training improved from high/training permitted to low/no training claim.
“You acknowledge that, unless otherwise agreed between you and Cartesia, Inputs, Outputs, and user interactions with the Services may be used by Cartesia to train, enhance, evolve and improve its machine learning and artificial intelligence models and algorithms (collectively, “Models”), including for labeling, classification, content moderation and model training purposes.As such, you hereby grant to Cartesia a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs made available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.You acknowledge and agree that, notwithstanding the automated suggestions provided by the Services, you remain solely responsible for the content, legality, accuracy, and completeness of the Outputs, and any use thereof.”Before citation
“Provide, operate and improve the Services, our products offerings and our business, including to generate Output and train and enhance the models that power our Services. You may request that we not use certain categories of your Content to train our models by completing this online form . Once we’ve processed your request, we will no longer use the selected categories of Content to train our models in the future, but this will not affect any uses of your Content (or improvements to the models as a result) prior to that date.”After citation
model training worsened from low/no training claim to high/training permitted.
“Provide, operate and improve the Services, our products offerings and our business, including to generate Output and train and enhance the models that power our Services. You may request that we not use certain categories of your Content to train our models by completing this online form . Once we’ve processed your request, we will no longer use the selected categories of Content to train our models in the future, but this will not affect any uses of your Content (or improvements to the models as a result) prior to that date.”Before citation
“You acknowledge that, unless otherwise agreed between you and Cartesia, Inputs, Outputs, and user interactions with the Services may be used by Cartesia to train, enhance, evolve and improve its machine learning and artificial intelligence models and algorithms (collectively, “Models”), including for labeling, classification, content moderation and model training purposes.As such, you hereby grant to Cartesia a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, sublicensable right and license to use any Inputs and Outputs made available by you or otherwise generated in connection with your use of the Services at any point, in connection with the purposes described above.You acknowledge and agree that, notwithstanding the automated suggestions provided by the Services, you remain solely responsible for the content, legality, accuracy, and completeness of the Outputs, and any use thereof.”After citation
legal burden changed from medium/liability limited to medium/indemnity.
“YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH THIRD PARTIES ON THE SERVICE. YOU ACKNOWLEDGE AND AGREE THAT THE CARTESIA ENTITIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE CARTESIA ENTITIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.”Before citation
“By entering into these Terms and accessing or using the Services, you agree that you shall defend, indemnify and hold the Cartesia Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by the Cartesia Entities arising out of or in connection with:”After citation
Latest stance: arbitration or waiver on governing law disputes
“We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.”Open timeline citation
Latest stance: allowed on commercial use
“Exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation (unless commercial use is expressly permitted by your subscription tier);”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the licenses granted hereunder may be assigned by Cartesia but may not be assigned by you without the prior express written consent of Cartesia. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 8, or if arbitration does not apply, then the state and federal courts located in Santa Clara County, California.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to support@cartesia.ai or to the U.S. mailing address listed in the “How to Contact Us” section of these Terms. The notice must be sent to Cartesia within thirty (30) days of your first registering to use the Services or agreeing to these Terms; otherwise you shall be bound to arbitrate disputes on a non-class basis in accordance with these Terms.If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions. If you opt-out of these arbitration provisions, Cartesia also will not be bound by them.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-08-31· verified 2026-08-31
- Privacy Policy:Last captured 2026-08-31· verified 2026-08-31
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 438 more findings this quarter vs last (517 vs 79). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Cartesia's policies — no human edits the data.
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Every finding above is a verbatim quote from Cartesia's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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