Aleph Lab procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Depending on your location, you may have the following rights under GDPR, GDPR-K, and other applicable laws:” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Gameplay transcripts and audio recordings : retained for up to 24 months , anonymized for research and AI training. Billing and payment data : retained for 7 years as required for tax, fraud prevention, and compliance purposes. Account basics (parent email, child’s name/grade) : retained until account closure or upon verified deletion request.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We do not sell personal data. We may share information with:” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ Hosting providers (Google Cloud Platform, Amazon Web Services) to store and operate the Service Analytics providers (internal and third-party tools) to understand Service usage We do not share personal information with advertisers or unrelated third parties.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ 3.1 Free Trials. We may offer a free trial (e.g., 7 days). At the end of the trial, unless canceled, your subscription will automatically convert to a paid subscription. 3.2 Subscription Billing. Subscriptions are offered on a monthly or annual auto-renewing basis. By subscribing, you authorize us (through our payment processors, such as Stripe ) to charge your payment method on a recurring basis until canceled. 3.3 Refund Policy. Except as required by law, all charges are non-refundable. However, Aleph Lab may, at its sole discretion , grant refunds or credits on a case-by-case basis (e.g., in cases of accidental double billing or technical defects). 3.4 Regional Rights. EU Consumers: Under EU law, you may have a 14-day withdrawal right. By accessing the services immediately, you expressly agree to waive this right. South Korea: Refunds may be granted in accordance with the Electronic Commerce Act if the services are defective or unavailable.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ 8.1 Your Rights. You may cancel your subscription at any time through your account settings. Cancellation prevents future billing but does not entitle you to a refund for prior charges (except where granted at our discretion). 8.2 Our Rights. Aleph Lab may suspend or terminate your access at any time for violations of these Terms, harmful conduct, or legal reasons.” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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