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audit rights dpa residency · Terms of Service

AI21 Labs policy finding

“ 7.10. Data Security . AI21 will maintain administrative, physical, and technical safeguards for protection of the security and confidentiality of Customer Content, in accordance with AI21’s ISO 27001 certification and SOC certifications. Those safeguards will include measures for preventing access, use, modification, or disclosure of Customer Content by AI21 personnel except (a) to perform under this Agreement (for example, to provide the AI21 System and AI21 Models, Support, any Professional Services, or to prevent or address technical problems), (b) as required by Law, or (c) as Customer permits in writing.”
Document
Terms of Service
Captured
2026-06-10
Location
§ 7.10
Snapshot SHA-256
e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/ai21-labs/finding/audit-rights-dpa-residency-00a2ab531c9e1aecbeea

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