Aftercare procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Aftercare is headquartered in Brooklyn, New York City, in the United States. Aftercare has appointed an internal data protection officer for you to contact if you have any questions or concerns about Aftercare’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Aftercare’s data protection officer. Aftercare’s data protection officer’s contact information are as follows: Email: anand@getaftercare.com ” | Captured 2026-07-19Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ We do not otherwise reveal your personal data to non-Aftercare persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Aftercare-hosted and Aftercare co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes. ” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Organizations using Aftercare have several options to customize data handling:” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ These controls can be implemented through your account settings or by contacting our data protection officer.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ We maintain survey data for as long as the customer maintains an active account with Aftercare. This ensures our customers have continuous access to their historical data for analysis and research purposes while establishing clear boundaries for data lifecycle management. Upon account termination, we may retain the data for a limited period (typically 90 days) to allow for account restoration before permanent deletion.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Your personal data is stored by Aftercare on its servers, and on the servers of the cloud-based database management services the Aftercare engages, located in the United States. The Aftercare retains service data for the duration of the customer’s business relationship with the Aftercare and for a period of time thereafter, to analyze the data for Aftercare’s own operations, and for historical and archiving purposes associated with Aftercare’s services. Aftercare retains prospect data until such time as it no longer has business value and is purged from Aftercare systems. All personal data that Aftercare controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: anand@getaftercare.com ” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ In order to provide certain AI-powered features, survey data may be processed through third-party language models provided by Anthropic or OpenAI. According to their SOC2 compliance documentation, these providers do not train their models on customer data sent through their APIs. This processing is conducted with appropriate security measures and data protection agreements in place.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ As is true of most other websites, Aftercare’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Aftercare’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. Aftercare has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Aftercare with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs. ” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ The personal information Aftercare collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Aftercare engages third parties to send information to you, including information about our products, services, and events. A list of our third party sub processors:” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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