Workflow & Automation · getaftercare.comAftercare
Graded against 808 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
No lens is bandable yet — banding requires fully verified documents with on-criteria findings. The gap is shown honestly, never estimated.
“Aftercare may use anonymized and aggregated survey data to train our internal AI models and improve our services. This process is designed to enhance the functionality and accuracy of our platform while maintaining the confidentiality of individual responses. Customers may opt out of having their survey data used for these purposes by contacting our data…”
Partially verified: Privacy Policy assessed. Everything below comes only from what was read in full.
Watch: Data retention
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Establishes that survey data is retained for the duration of an active customer account, permits a limited post-termination retention period of typically 90 days for account restoration purposes, and then requires permanent deletion, defining the data lifecycle and imposing retention and deletion obligations.
Permits Aftercare to use anonymized and aggregated survey data to train internal AI models and improve services, while providing an opt-out mechanism via the data protection officer, making this a permission with a corresponding customer right to opt out.
Section header for the use of the Aftercare website; carries no operative legal content on its own.
How to read this page: Overall risk rates what Aftercare's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Partially verified — Privacy Policy — Verified (read in full, 22 findings). Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Terms not yet captured
AIRIN has not yet captured a gate-verified Terms of Service document for this platform.
- Privacy PolicyVerified - read in full - 22 citationsLast captured 2026-07-19
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Defines the company identity, its business as an AI-powered conversational survey platform, and the scope and purpose of the Privacy Notice, stating it describes policies regarding collection and use of personal data and sets forth privacy rights, and acknowledges that updates will occur as new personal data practices are undertaken.
" Kontractify, Inc. (doing business as Aftercare) is a technology company headquartered in Brooklyn, NYC that runs an AI-powered conversational survey platform. We understand that you are aware of and care about your own personal privacy i..."
Section header for data subject rights; carries no operative legal content on its own.
" Aftercare has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Aftercare’s services, you acknowledge that your personal information will be processed in the United Sta..."
Specifies where personal data is stored (Aftercare's servers and cloud-based database management services in the United States), defines retention periods for service data (duration of business relationship plus additional period for operational, historical, and archiving purposes) and prospect data (until it no longer has business value and is purged), imposing obligations on Aftercare regarding how long and for what purposes data is kept.
" Your personal data is stored by Aftercare on its servers, and on the servers of the cloud-based database management services the Aftercare engages, located in the United States. The Aftercare retains service data for the duration of the cu..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" Aftercare may use anonymized and aggregated survey data to train our internal AI models and improve our services. This process is designed to enhance the functionality and accuracy of our platform while maintaining the confidentiality of individual responses. Customers may opt out of having their survey data used for these purposes by contacting our data protection officer at anand@getaftercare.com."
Permits Aftercare to use anonymized and aggregated survey data to train internal AI models and improve services, while providing an opt-out mechanism via the data protection officer, making this a permission with a corresponding customer right to opt out.
AI-generated interpretation, not legal advice.
" We maintain survey data for as long as the customer maintains an active account with Aftercare. This ensures our customers have continuous access to their historical data for analysis and research purposes while establishing clear boundaries for data lifecycle management. Upon account termination, we may retain the data for a limited period (typically 90 days) to allow for account restoration before permanent deletion."
Establishes that survey data is retained for the duration of an active customer account, permits a limited post-termination retention period of typically 90 days for account restoration purposes, and then requires permanent deletion, defining the data lifecycle and imposing retention and deletion obligations.
AI-generated interpretation, not legal advice.
" Survey response data is only accessible to Aftercare super-administrators for engineering purposes, such as:"
Restricts access to survey response data to super-administrators only and limits that access to specified engineering purposes, thereby prohibiting broader access — user-favorable restriction.
AI-generated interpretation, not legal advice.
" Aftercare collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: name personal/work email personal/work phone number We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, Aftercare receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn) "
Section header for the use of the Aftercare website; carries no operative legal content on its own.
AI-generated interpretation, not legal advice.
" We do not knowingly attempt to solicit or receive information from children. "
Restricts Aftercare from knowingly soliciting or receiving information from children, prohibiting collection of children's personal data — user-favorable.
AI-generated interpretation, not legal advice.
" Kontractify, Inc. (doing business as Aftercare) is a technology company headquartered in Brooklyn, NYC that runs an AI-powered conversational survey platform. We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes the Aftercare’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies. "
Defines the company identity, its business as an AI-powered conversational survey platform, and the scope and purpose of the Privacy Notice, stating it describes policies regarding collection and use of personal data and sets forth privacy rights, and acknowledges that updates will occur as new personal data practices are undertaken.
AI-generated interpretation, not legal advice.
" Implementing additional security measures to restrict visibility of individual responses"
Grants organizations the right to implement additional security measures to restrict visibility of individual survey responses, a data access control right.
AI-generated interpretation, not legal advice.
" Aftercare has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Aftercare’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Aftercare is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved. Depending on the circumstance, Aftercare also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Aftercare in a manner that does not outweigh your rights and freedoms. Aftercare endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Aftercare and the practices described in this Privacy Statement. Aftercare also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Aftercare has received zero government requests for information. For more information or if you have any questions, please contact us at anand@getaftercare.com "
Section header for data subject rights; carries no operative legal content on its own.
AI-generated interpretation, not legal advice.
" The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:"
Defines the right to be informed as a data subject right available under the referenced privacy framework.
AI-generated interpretation, not legal advice.
" Aftercare is designed to collect and process survey responses on behalf of our customers. All data submitted through surveys or APIs is stored in our secure databases. All data is encrypted in flight and at rest using industry-standard encryption."
States that the platform is designed to collect and process survey responses on behalf of customers, that all submitted data is stored in secure databases, and that data is encrypted both in transit and at rest using industry-standard encryption, establishing security obligations for data handling.
AI-generated interpretation, not legal advice.
" These access events are limited, logged, and subject to strict internal controls and authorization procedures."
States that access events to survey data are limited, logged, and subject to strict internal controls and authorization procedures, imposing internal governance obligations on data access — user-favorable.
AI-generated interpretation, not legal advice.
" While Aftercare processes survey data on behalf of our customers, individuals who have participated in surveys should direct any data rights requests (such as access or deletion requests) to the organization that created the survey. As the data controller, our customers are responsible for managing respondent data rights, and we will assist our customers in fulfilling these obligations. "
Section header introducing how personal information is collected and used; carries no operative legal content on its own.
AI-generated interpretation, not legal advice.
" For questions or complaints concerning the processing of your personal data, you can email us at anand@getaftercare.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority. "
Establishes the procedure for submitting questions or complaints about personal data processing, including a contact email and reference to supervisory authority recourse for users in the European Union.
AI-generated interpretation, not legal advice.
" If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:"
Provides the procedure by which users may submit questions, concerns, complaints, or exercise their data rights by contacting the company.
AI-generated interpretation, not legal advice.
" Organizations using Aftercare have several options to customize data handling:"
Grants organizations the permission to customize how their data is handled within the platform, introducing several configurable options as a set of rights available to customers.
AI-generated interpretation, not legal advice.
" These controls can be implemented through your account settings or by contacting our data protection officer."
Specifies the procedure by which the customization controls described in preceding segments can be exercised — either through account settings or by contacting the data protection officer.
AI-generated interpretation, not legal advice.
" Your personal data is stored by Aftercare on its servers, and on the servers of the cloud-based database management services the Aftercare engages, located in the United States. The Aftercare retains service data for the duration of the customer’s business relationship with the Aftercare and for a period of time thereafter, to analyze the data for Aftercare’s own operations, and for historical and archiving purposes associated with Aftercare’s services. Aftercare retains prospect data until such time as it no longer has business value and is purged from Aftercare systems. All personal data that Aftercare controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: anand@getaftercare.com "
Specifies where personal data is stored (Aftercare's servers and cloud-based database management services in the United States), defines retention periods for service data (duration of business relationship plus additional period for operational, historical, and archiving purposes) and prospect data (until it no longer has business value and is purged), imposing obligations on Aftercare regarding how long and for what purposes data is kept.
AI-generated interpretation, not legal advice.
" The personal information Aftercare collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Aftercare engages third parties to send information to you, including information about our products, services, and events. A list of our third party sub processors:"
Identifies Amazon Web Services as a subprocessor providing cloud infrastructure, defining its role in data processing.
AI-generated interpretation, not legal advice.
Common questions about Aftercare's policies
- Does Aftercare train its AI models on your data?
- Training possible — conditions or opt-outs apply — based on 1 verified finding from Aftercare's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Aftercare's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
0 verified clausesClauses in Aftercare's policies that work in your favour — commitments the platform made to you.
No protective clause has been verified in Aftercare's published policies yet. That means we did not find one in the documents we read — not that the platform offers nothing.
📋 Rules you must follow
0 verified clausesWhat Aftercare requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
No user-conduct rule has been verified in Aftercare's published policies yet.
What the policies actually cover
0 topicsNone of Aftercare's verified clauses has been assigned a topic yet. The clause-trust review has not reached this platform's findings.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the Privacy Policy, Privacy Policy › “Data Retention” addresses how long content is retained, and the Privacy Policy, Privacy Policy › “Use for Product Improvement” addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“We maintain survey data for as long as the customer maintains an active account with Aftercare. This ensures our customers have continuous access to their historical data for analysis and research purposes while establishing clear boundaries for data lifecycle management. Upon account termination, we may retain the data for a limited period (typically 90 days) to allow for account restoration before permanent dele...”Open source citation
The clause permits sale of personal data or information.
“Aftercare collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: name personal/work email personal/work phone number We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time ...”Open source citation
The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.
“Aftercare collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: name personal/work email personal/work phone number We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time ...”Open source citation
The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.
“We do not otherwise reveal your personal data to non-Aftercare persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Aftercare-hosted and Aftercare co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enf...”Open source citation
The clause permits using submitted content for training, development, or model/service improvement.
“Aftercare may use anonymized and aggregated survey data to train our internal AI models and improve our services. This process is designed to enhance the functionality and accuracy of our platform while maintaining the confidentiality of individual responses. Customers may opt out of having their survey data used for these purposes by contacting our data protection officer at anand@getaftercare.com.”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | audit rights dpa residency | conditional | MEDIUM | 1 |
| All applicable tiers | data retention | conditional | MEDIUM | 1 |
| All applicable tiers | privacy data use | worsens | HIGH | 2 |
| All applicable tiers | training use | worsens | HIGH | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: sale or sell on privacy data use
“Aftercare collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: name personal/work email personal/work phone number We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, Aftercare receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn) ”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“Aftercare collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: name personal/work email personal/work phone number We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, Aftercare receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn) ”Open timeline citation
Latest stance: third party or vendor sharing on audit rights dpa residency
“We do not otherwise reveal your personal data to non-Aftercare persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Aftercare-hosted and Aftercare co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes. ”Open timeline citation
Latest stance: training permitted on training use
“Aftercare may use anonymized and aggregated survey data to train our internal AI models and improve our services. This process is designed to enhance the functionality and accuracy of our platform while maintaining the confidentiality of individual responses. Customers may opt out of having their survey data used for these purposes by contacting our data protection officer at anand@getaftercare.com.”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“We maintain survey data for as long as the customer maintains an active account with Aftercare. This ensures our customers have continuous access to their historical data for analysis and research purposes while establishing clear boundaries for data lifecycle management. Upon account termination, we may retain the data for a limited period (typically 90 days) to allow for account restoration before permanent deletion.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-07-19· verified 2026-07-19verified once — not yet re-verified
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
22 findings first captured First scan: July 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Aftercare's policies — no human edits the data.
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We haven't yet verified Aftercare's Terms of Service. Point us at the official page and our pipeline will attempt to capture and read it in full. Submissions are candidates only — nothing is published until it passes the same verification gates as every other document on this site.
Every finding above is a verbatim quote from Aftercare's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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