tier differences · Terms of Service
ActiveCampaign policy finding
“ d. Usage Limits. In accordance with Section 5.4 of these Terms, the usage limits that apply to your use of the AC WhatsApp Service will be specified in the billing page within your account console. When you register for a paid subscription to the AC WhatsApp Service, you will select the maximum number of WhatsApp Contacts to which you are permitted to send Marketing Content through your account (“ WhatsApp Contact Limit ”). You may increase the WhatsApp Contact Limit by upgrading your subscription plan or purchasing increases to your WhatsApp Contact Limit as an additional product enhancement. If you are bundling the AC WhatsApp Service with other Services, you will be prompted to select an email Contact limit for such Services, as well as a WhatsApp Contact limit. Your monthly send limit (if applicable) will be based on the WhatsApp Contact Limit and your subscription plan, as may be further described on our Pricing page. If you reach your monthly send limit, you will not be able to send any more messages to your WhatsApp Contacts, including any messages scheduled for sending at a future date, until the start of the next calendar month. You may increase your monthly send limit by upgrading your subscription plan or purchasing increases to your WhatsApp Contact Limit.”
- Document
- Terms of Service
- Captured
- 2026-06-08
- Location
- § 6.7 (WhatsApp Messaging Service)
- Snapshot SHA-256
- 5f3a574587113690ae6414ec7d78efa4e8a14fc1023fdc1e24a6ab43a8b9537d
Informational only, not legal advice. Terms change; verify the source and capture date.