CRM & Content Operations · activecampaign.comActiveCampaign
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“g. Additional Restrictions. Unless otherwise expressly provided in a separate agreement between you and ActiveCampaign, you will not resell the AC WhatsApp Service, WhatsApp Credits, or allow third parties to integrate with, access or use the AC WhatsApp Service or WhatsApp Credits. You also will ensure that you do not use any of the Meta or WhatsApp names…”
Watch: Commercial use
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Prohibits resale of the AC WhatsApp Service and WhatsApp Credits, prohibits third-party access or integration without express agreement, restricts use of Meta/WhatsApp trademarks, and declares WhatsApp Credits non-transferable and non-refundable, collectively restricting the commercial use and transferability of this service.
This segment caps ActiveCampaign's total liability to the user for any claims under any legal theory, excluding indirect, consequential, punitive, and other special damages, and sets a monetary ceiling on direct damages recoverable, thereby limiting the remedies available to the user.
This clause creates an exception permitting disclosure of aggregated or de-identified data that cannot reasonably identify individuals, and cross-references the advertising and analytics section for further disclosure practices.
Scores derived from 53 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Your outputs and prompts are explicitly yours — ActiveCampaign's terms include affirmatively protective IP language.
- Data handling is conditional — 6 privacy or retention clauses warrant review before using ActiveCampaign at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what ActiveCampaign's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 187 verified, verbatim-cited findings below — read the citations.
Based on 201 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 56 citationsstaticLast captured 2026-07-10
- Terms of ServiceVerified - read in full - 46 citationsLast captured 2026-07-03
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment defines the scope and parties of the Privacy Policy: it identifies ActiveCampaign LLC and its related corporate entities, describes the business purpose (marketing platform), and specifies the categories of data subjects covered (job applicants, website visitors, and current users/clients), establishing the definitional foundation for all subsequent data processing obligations and rights in the policy.
" ActiveCampaign, LLC (“ ActiveCampaign ”) provides a marketing platform that allows clients to reach their customers, to understand how their customers interact with those communications and other content, and to customize marketing based o..."
This clause establishes automatic collection of log information, transactional data, and payment information upon service access, including IP address, browser type, purchase details, and financial data, defining a broad automatic data collection obligation and the involvement of third-party payment processors.
" When you access or use our Services, we automatically collect information about you, including: Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your I..."
Enumerates specific CCPA rights including access, deletion, correction, knowledge of data practices, opt-out from sale or sharing of personal information, and non-discrimination, and cross-references the 'Your Choices' section as the procedural mechanism for exercising those rights.
" Your CCPA rights include the right to request access to your personal information, to request deletion or correction of your personal information, and to know additional details about our personal information practices (see below). You als..."
Identifies and defines the lawful bases relied upon for processing personal data of EEA, UK, and Switzerland residents, including contractual necessity and consent, and incorporates the Terms of Service by reference as governing the contractual basis.
" If you are a resident of the EEA, the UK or Switzerland, we primarily rely on the following bases to process your personal data lawfully. First, it is necessary for us to process your personal data in certain ways in order to provide the ..."
This clause describes the platform's practice of collecting personal information directly from users across multiple interaction points (account creation, purchases, chatbot engagement, job applications, etc.), establishing the scope of data collection as an operative practice with listed categories of identifiers.
" We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, engage with a chatbot on our website, fill out a form, make a purch..."
Fulfills the CCPA obligation to disclose business and commercial purposes for collecting personal information by cross-referencing the 'Use of Information' section, incorporating those purposes by reference.
" We collect personal information for the business and commercial purposes described in the “ Use of Information ”."
Grants users the right to opt out of promotional emails via unsubscribe links or direct contact, while establishing an exception permitting continued non-promotional communications even after opt-out.
" You may opt out of receiving promotional emails from us by following the instructions in those emails, by clicking the “ unsubscribe ” link at the bottom of any of our emails, or by contacting us at privacy@activecampaign.com . If you opt..."
This segment requires users to represent and warrant that their use of the services will comply with all applicable laws including export control, sanctions, privacy, data protection, electronic communications, and U.S. securities laws, creating affirmative compliance obligations backed by contractual representations.
" You represent and warrant that your access to and use of the Services will comply with all applicable laws, rules and regulations, including but not limited to Export Control and Sanctions Laws (defined below) and those that relate to priv..."
Clause A explicitly states that disclosures of personal information do not apply to Contact Data, while Clause B lists Identifiers (which typically encompass Contact Data) as a category of personal information that is disclosed.
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Contents of mail, email, or text messages Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Note that any disclosures of personal information as described in this section does not apply to Contact Data. “Sales” of Personal Information The CCPA requires that we provide transparency about personal information we “sell.” For the purposes of the CCPA, this broadly means scenarios in which we have disclosed personal information to third parties in exchange for any “valuable consideration” (i.e., no monetary payment needs to be involved). Although we do not sell your personal information in exchange for money, we do disclose personal information for the commercial purpose of enriching datasets to better understand how to tailor our Services to your use cases. Note that any “sales” of personal information as described in this section does not apply to Contact Data. In the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:"
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Identifiers Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Characteristics of protected classifications under state or federal law Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Commercial Information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including payment processors, IT support providers, cloud services providers Internet or electronic network activity information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Geolocation data Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Audio, electronic, visual, thermal, olfactory, or similar information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Professional or employment related information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Education"
Within one documentClause A explicitly states that disclosures of personal information do not apply to Contact Data, while Clause B lists Identifiers (which typically encompass Contact Data) as a category of personal information that is disclosed.
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Contents of mail, email, or text messages Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Note that any disclosures of personal information as described in this section does not apply to Contact Data. “Sales” of Personal Information The CCPA requires that we provide transparency about personal information we “sell.” For the purposes of the CCPA, this broadly means scenarios in which we have disclosed personal information to third parties in exchange for any “valuable consideration” (i.e., no monetary payment needs to be involved). Although we do not sell your personal information in exchange for money, we do disclose personal information for the commercial purpose of enriching datasets to better understand how to tailor our Services to your use cases. Note that any “sales” of personal information as described in this section does not apply to Contact Data. In the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:"
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Identifiers Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Characteristics of protected classifications under state or federal law Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Commercial Information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including payment processors, IT support providers, cloud services providers Internet or electronic network activity information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Geolocation data Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Audio, electronic, visual, thermal, olfactory, or similar information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Professional or employment related information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Education"
Within one documentClause A explicitly states that disclosures of personal information do not apply to Contact Data, while Clause B lists Identifiers (which typically encompass Contact Data) as a category of personal information that is disclosed.
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Contents of mail, email, or text messages Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Note that any disclosures of personal information as described in this section does not apply to Contact Data. “Sales” of Personal Information The CCPA requires that we provide transparency about personal information we “sell.” For the purposes of the CCPA, this broadly means scenarios in which we have disclosed personal information to third parties in exchange for any “valuable consideration” (i.e., no monetary payment needs to be involved). Although we do not sell your personal information in exchange for money, we do disclose personal information for the commercial purpose of enriching datasets to better understand how to tailor our Services to your use cases. Note that any “sales” of personal information as described in this section does not apply to Contact Data. In the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:"
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Identifiers Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Characteristics of protected classifications under state or federal law Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Commercial Information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including payment processors, IT support providers, cloud services providers Internet or electronic network activity information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Geolocation data Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Audio, electronic, visual, thermal, olfactory, or similar information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Professional or employment related information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Education"
Within one documentClause A explicitly states that disclosures of personal information do not apply to Contact Data, while Clause B lists Identifiers (which typically encompass Contact Data) as a category of personal information that is disclosed.
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Contents of mail, email, or text messages Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Note that any disclosures of personal information as described in this section does not apply to Contact Data. “Sales” of Personal Information The CCPA requires that we provide transparency about personal information we “sell.” For the purposes of the CCPA, this broadly means scenarios in which we have disclosed personal information to third parties in exchange for any “valuable consideration” (i.e., no monetary payment needs to be involved). Although we do not sell your personal information in exchange for money, we do disclose personal information for the commercial purpose of enriching datasets to better understand how to tailor our Services to your use cases. Note that any “sales” of personal information as described in this section does not apply to Contact Data. In the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:"
" Category of Personal Information Disclosed for a business or commercial purpose Categories of Recipients Identifiers Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including, data hosting providers, fraud detection and prevention vendors, customer service support providers, IT support providers, learning management platforms, video hosting platforms, cloud services providers Characteristics of protected classifications under state or federal law Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Commercial Information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including payment processors, IT support providers, cloud services providers Internet or electronic network activity information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Geolocation data Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, data analytics providers, cloud services providers Audio, electronic, visual, thermal, olfactory, or similar information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Professional or employment related information Related bodies corporate, vendors, consultants and service providers who perform services on our behalf including data hosting providers, cloud services providers Education"
Within one document
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" d. Usage Limits. In accordance with Section 5.4 of these Terms, the usage limits that apply to your use of the AC WhatsApp Service will be specified in the billing page within your account console. When you register for a paid subscription to the AC WhatsApp Service, you will select the maximum number of WhatsApp Contacts to which you are permitted to send Marketing Content through your account (“ WhatsApp Contact Limit ”). You may increase the WhatsApp Contact Limit by upgrading your subscription plan or purchasing increases to your WhatsApp Contact Limit as an additional product enhancement. If you are bundling the AC WhatsApp Service with other Services, you will be prompted to select an email Contact limit for such Services, as well as a WhatsApp Contact limit. Your monthly send limit (if applicable) will be based on the WhatsApp Contact Limit and your subscription plan, as may be further described on our Pricing page. If you reach your monthly send limit, you will not be able to send any more messages to your WhatsApp Contacts, including any messages scheduled for sending at a future date, until the start of the next calendar month. You may increase your monthly send limit by upgrading your subscription plan or purchasing increases to your WhatsApp Contact Limit."
Restricts use of the AC WhatsApp Service to the WhatsApp Contact Limit selected at registration, imposes usage-based limits, and provides the mechanism for increasing limits through plan upgrades or add-on purchases, establishing tier-based usage restrictions for this service.
AI-generated interpretation, not legal advice.
" When you access or use our Services, we automatically collect information about you, including: Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, your general location and the page you visited before navigating to our Services. Transactional Information: When you make a purchase, we collect information about the transaction, such as purchase details, purchase price, and date and location of the transaction. We or a designated third party may collect payment and credit card information when you subscribe to our paid Services or purchase additional services. Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information. Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies, web beacons and session replay. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. "
This clause establishes automatic collection of log information, transactional data, and payment information upon service access, including IP address, browser type, purchase details, and financial data, defining a broad automatic data collection obligation and the involvement of third-party payment processors.
AI-generated interpretation, not legal advice.
" You have the right to withdraw your consent to the processing of your personal data where we process it based on your consent. You can do this at any time by opting out of commercial emails we send you by clicking on the unsubscribe links in those emails, or emailing us with your request at privacy@activecampaign.com , or by simply cancelling your account through your account settings and then emailing privacy@activecampaign.com to request that your personal data be deleted. If you withdraw your consent to the processing of your personal data for the purposes set out in this Privacy Policy, you may not have access to some (or any) of the Services, and we might not be able to provide you some (or any) of the Services. Please note that, in certain cases, we may continue to process your personal data after you have withdrawn consent and requested that we delete your personal data, if we have a legal basis to do so. For example, we may retain certain information if we need to do so to comply with an independent legal obligation in Costa Rica."
This segment grants Costa Rican residents the right to withdraw consent to personal data processing at any time through specified mechanisms (unsubscribe links, email request, account cancellation and deletion request), and indicates that withdrawal may affect the ability to receive services, establishing both the right and its practical consequences.
AI-generated interpretation, not legal advice.
" You also have the right to withdraw your consent to the processing of your personal data where we process it based on your consent. You can do this at any time by opting out of commercial emails we send you by clicking on the unsubscribe links in those emails, or emailing us with your request at privacy@activecampaign.com , or by simply cancelling your account through your account settings and then emailing privacy@activecampaign.com to request that your personal data be deleted. If you withdraw your consent to the processing of your personal data for the purposes set out in this Privacy Policy, you may not have access to some (or any) of the Services, and we might not be able to provide you some (or any) of the Services. Please note that, in certain cases, we may continue to process your personal data after you have withdrawn consent and requested that we delete your personal data, if we have a legal basis to do so. For example, we may retain certain information if we need to do so to comply with an independent legal obligation, or if it is necessary to do so to pursue our legitimate interest in keeping the Services safe and secure. You may oppose the processing of your personal data when you have withdrawn your consent, if such processing is not compliant with the LGPD, by emailing us at privacy@activecampaign.com ."
This segment grants Brazilian residents the right to withdraw consent to personal data processing at any time through specified mechanisms (unsubscribe links, email request, account cancellation), and describes the legal consequences of withdrawal including that it does not affect the lawfulness of prior processing and may affect the ability to receive certain services.
AI-generated interpretation, not legal advice.
" We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address. We may also infer information about your email and contact preferences based on how you respond to our communications with you, what information you find helpful, and what type of communication language most resonates with you."
This clause grants the platform permission to derive inferences about users — including location, email preferences, and communication preferences — from collected data, establishing an operative right to generate secondary data profiles.
AI-generated interpretation, not legal advice.
" From time to time, to the extent legally permitted, we may offer free trials of certain subscriptions for specified period of time without payment. If we offer you a free trial, the specific terms of your free trial will be provided in the marketing materials describing the particular trial or at registration. We reserve the right to modify or terminate free trials at any time, without notice and in our sole discretion. In addition, from time to time, we may add to our Services new or test features or functionality in an unfinished or beta form or as a preview or an early access offering (collectively, “ Beta Features “). Beta Features will be considered part of the Services and all provisions of these Terms will apply to the Beta Features, and you agree to be bound by any additional terms applicable to the Beta Features as provided by ActiveCampaign. Beta Features are for evaluation and feedback purposes only in order to allow ActiveCampaign to create improvements for the benefit of you and others, and we may monitor how you use the Beta Features and use that information to improve the Beta Features and other Services. Beta Features are optional and, if you elect to use a Beta Feature, you do so at your own risk. You acknowledge that Beta Features may be untested, inoperable or incomplete, and may contain bugs, errors or other problems. We advise that you do not rely on the Beta Features for any purpose whatsoever. "
Grants ActiveCampaign discretionary permission to offer free trials and beta features while reserving the right to modify or terminate them at any time without notice, establishing the conditional and revocable nature of these lower-tier or trial service offerings.
AI-generated interpretation, not legal advice.
" If you are a current client, you may update, correct or delete certain account information about you at any time by logging into your online account or emailing us at privacy@activecampaign.com . If you wish to cancel or temporarily pause your account, please email us at privacy@activecampaign.com and let us know what you are requesting, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time."
Grants current clients the right to update, correct, or delete account information, while simultaneously establishing an exception permitting the company to retain certain information as required by law or for legitimate business purposes, including cached or archived copies for a period of time.
AI-generated interpretation, not legal advice.
"The AI Features are not error-free, may not work as expected and may generate incorrect information. You should not rely on the AI Features and you should not use the AI Features for advice of any kind. Your use of the AI Features is at your own risk. Without limiting Section 14 in any way, but for the sake of clarity, ActiveCampaign does not make any warranty or representation of any kind that any output generated by the AI Features does not infringe the rights of any third party (including, but not limited to, copyright, trademark, rights of privacy and publicity, and defamation)."
This segment disclaims that AI Features are error-free or reliable, warns users not to rely on them for advice, places risk of use on the user, and expressly disclaims any warranty that AI-generated outputs do not infringe third-party rights including copyright, trademark, privacy, and defamation, constituting a disclaimer of warranties regarding AI outputs.
AI-generated interpretation, not legal advice.
" You agree that we may, but have no obligation, to identify you as a customer of ActiveCampaign and that ActiveCampaign may, in its sole discretion, refer to you by name, trade name, trademark, logo and other proprietary marks or words, and may describe your business, in our marketing or publicity materials, on our website, and in press releases or other public statements. You hereby grant ActiveCampaign a nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use your name and any of your trade names, trademarks, logos and other proprietary marks or words pursuant to this Section."
Continues the publicity license grant from segment 113, specifying the scope (nonexclusive, royalty-free, worldwide, fully-paid, sublicensable) and permitted uses of the customer's name and marks in ActiveCampaign's marketing and publicity activities.
AI-generated interpretation, not legal advice.
" g. Additional Restrictions. Unless otherwise expressly provided in a separate agreement between you and ActiveCampaign, you will not resell the AC WhatsApp Service, WhatsApp Credits, or allow third parties to integrate with, access or use the AC WhatsApp Service or WhatsApp Credits. You also will ensure that you do not use any of the Meta or WhatsApp names and trademarks in any way (unless permitted under another agreement between yourself and Meta). WhatsApp Credits are non-transferrable and non-refundable."
Prohibits resale of the AC WhatsApp Service and WhatsApp Credits, prohibits third-party access or integration without express agreement, restricts use of Meta/WhatsApp trademarks, and declares WhatsApp Credits non-transferable and non-refundable, collectively restricting the commercial use and transferability of this service.
AI-generated interpretation, not legal advice.
" ACTIVECAMPAIGN AND THE OTHER ACTIVECAMPAIGN PARTIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY—WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, WARRANTY, STRICT LIABILITY OR OTHERWISE—FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES OR LOST PROFITS, EVEN IF ACTIVECAMPAIGN OR THE OTHER ACTIVECAMPAIGN PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL LIABILITY OF ACTIVECAMPAIGN AND THE OTHER ACTIVECAMPAIGN PARTIES, FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO ACCESS OR USE OUR SERVICES. THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, FRAUD OR INTENTIONAL MISCONDUCT OF ACTIVECAMPAIGN OR THE OTHER ACTIVECAMPAIGN PARTIES OR FOR ANY OTHER MATTERS IN WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. ADDITIONALLY, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. "
This segment caps ActiveCampaign's total liability to the user for any claims under any legal theory, excluding indirect, consequential, punitive, and other special damages, and sets a monetary ceiling on direct damages recoverable, thereby limiting the remedies available to the user.
AI-generated interpretation, not legal advice.
" In addition, we may disclose aggregated or de-identified information, which cannot reasonably be used to identify you. Please also see our “Advertising and Analytics Services Provided by Others” section below."
This clause creates an exception permitting disclosure of aggregated or de-identified data that cannot reasonably identify individuals, and cross-references the advertising and analytics section for further disclosure practices.
AI-generated interpretation, not legal advice.
" ActiveCampaign can contact me by SMS and WhatsApp. By submitting, I agree to receive marketing emails from ActiveCampaign. Unsubscribe at any time. Privacy Policy ."
Imposes an obligation on the submitter to consent to receiving SMS, WhatsApp, and marketing email communications from ActiveCampaign, and references the Privacy Policy governing data use; establishes user consent as a condition of form submission.
AI-generated interpretation, not legal advice.
" We collect information about your use of the Services, such as the ways in which you use our platform, the way you respond to us when we send you emails or communications or your preferences when you interact with our Services."
This clause establishes that the platform collects behavioral usage data including how users interact with the platform, respond to communications, and set preferences, defining the scope of behavioral data collection as an operative practice.
AI-generated interpretation, not legal advice.
" You have the right to withdraw your consent to our processing of your personal data where we process it based on your consent. You can do this at any time by opting out of commercial emails we send you by clicking on the unsubscribe links in those emails, or emailing us with your request at privacy@activecampaign.com , or by simply cancelling your account through your account settings and then emailing privacy@activecampaign.com to request that your personal data be deleted. If you withdraw your consent to the processing of your personal data for the purposes set out in this Privacy Policy, you may not have access to some (or any) of the Services, and we might not be able to provide you some (or any) of the Services. Please note that, in certain cases, we may continue to process your personal data after you have withdrawn consent and requested that we delete your personal data, if we have a legal basis to do so. For example, we may retain certain information if we need to do so to comply with an independent legal obligation, or if it is necessary to do so to pursue our legitimate interest in keeping the Services safe and secure."
Grants data subjects the right to withdraw consent to processing at any time via specified mechanisms including unsubscribe links, email, or account cancellation, and identifies the legal consequences of withdrawal including potential inability to continue using services.
AI-generated interpretation, not legal advice.
" If you are a resident of the EEA, the UK or Switzerland, we primarily rely on the following bases to process your personal data lawfully. First, it is necessary for us to process your personal data in certain ways in order to provide the Services to you, in accordance with a contract between you and us, including, our Terms of Service, available at https://www.activecampaign.com/legal/terms-of-service/ . Second, where you have given us valid consent to use your personal data in certain ways, we will rely on your consent. This includes situations where we will obtain your consent prior to sending you information about our products and Services. Third, in certain cases we may process your personal data where necessary to further our legitimate interests, where those legitimate interests are not overridden by your rights or interests. This includes usage statistics, analytics and internal analysis we run to better understand how to use our platform so that we can improve our Services and also provide you with better recommendations on how to get the most out of our platform and to accomplish your goals. This also includes information we process and disclose to detect, prevent, and address fraudulent and illegal activities on our Services. Fourth, in some cases we may process your personal data where necessary to satisfy our legal obligations. This includes records containing your personal data that we may be required to retain for a period of time or may be legally required to disclose to a government authority or third party."
Identifies and defines the lawful bases relied upon for processing personal data of EEA, UK, and Switzerland residents, including contractual necessity and consent, and incorporates the Terms of Service by reference as governing the contractual basis.
AI-generated interpretation, not legal advice.
" We use the information we collect to provide, maintain and improve our Services, such as to administer your account and to provide you with insights to help you optimize your use of our platform. We may also use the information we collect to: Provide and deliver the products and services you request, process transactions and send you transaction-related information, including confirmations and invoices; Send you technical notices, updates, security alerts and support and administrative messages; Respond to your comments, questions and requests and provide customer service (this may include the use of chatbots and please note that your queries and responses to these chatbots may be transcribed and retained); Communicate with you about products, services, offers, promotions, rewards and events offered by ActiveCampaign and others, and provide news and information we think will be of interest to you; Monitor and analyze trends, usage and activities in connection with our Services; Audit related to a current interaction with the consumer and concurrent transactions, including but not limited to, counting ad impressions of unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards; Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity; Debug to identify and repair errors impairing existing intended functionality; Undertake internal research for technical development and demonstration; Undertake activities to verify or maintain the quality or safety of a service owned, manufactured for, or controlled by ActiveCampaign, and to improve, upgrade, or enhance the service owned, manufactured for, or"
This clause establishes the purposes for which collected information is used, including account administration, transaction processing, security alerts, and customer service, defining the platform's operative data use obligations and permissions.
AI-generated interpretation, not legal advice.
" We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, engage with a chatbot on our website, fill out a form, make a purchase, participate in a contest or promotion, communicate with us via third party social media sites, interact with a message board, apply for a job, request customer support, use our platform or otherwise communicate with us. The types of information we may collect include: (1) identifiers, such as your full name, phone number, email address, postal mail address, unique personal identifier, online identifier, internet protocol address, (2) commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, (3) professional or employment-related information such as company name, company payment information, and business contact information (e.g., business phone number, address, or email); and (4) any other information you choose to provide (e.g. engaging with a chatbot is completely voluntary and you alone decide what personal information you disclose about yourself in the chat)."
This clause describes the platform's practice of collecting personal information directly from users across multiple interaction points (account creation, purchases, chatbot engagement, job applications, etc.), establishing the scope of data collection as an operative practice with listed categories of identifiers.
AI-generated interpretation, not legal advice.
Common questions about ActiveCampaign's policies
- Who owns the content you create with ActiveCampaign?
- You own your outputs — based on 1 verified finding from ActiveCampaign's published policy. Informational only, not legal advice.
- Can you use ActiveCampaign's output commercially?
- Commercial use allowed — with conditions — based on 1 verified finding from ActiveCampaign's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from ActiveCampaign's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
24 verified clausesClauses in ActiveCampaign's policies that work in your favour — commitments the platform made to you.
- Audit rights, DPA & residency
“We remain responsible and liable under the Data Privacy Framework for any personal data that we disclose to third parties for external processing on our behalf, as described in the “ Disclosure of Information ” section above, unless we prove we are not respons…”
This clause establishes the platform's ongoing responsibility and liability under the Data Privacy Framework for personal data disclosed to third-party processors, with a burden-shifting provision allowing the platform t…
- Designated security contact: privacy@activecampaign.com
📍 Privacy Policy › “Data Privacy Framework”Jump to exact text → - Privacy & data use
“EU-REP.Global has been appointed as ActiveCampaign’s representative in the European Union and the UK pursuant to Article 27 of the General Data Protection Regulation (EU) 2016/679 (“ GDPR ”) and the GDPR as incorporated into UK law (“ UK GDPR ”) respectively.…”
Identifies EU-REP.Global as ActiveCampaign's appointed representative under Article 27 of the GDPR and UK GDPR and provides procedural contact details for data subjects in the EU and UK to submit privacy-related inquirie…
- Designated security contact: activecampaign@eu-rep.global
📍 Privacy Policy › “Questions or Complaints”Jump to exact text → - Output ownershipattribution requirements
“If you use our ActiveCampaign AI feature and/or any other artificial intelligence powered content generation feature of our Services (collectively, the “ AI Features ”), this Section 5.3 applies to you. The AI Features may allow you to submit text inputs (“ Pr…”
This segment defines 'AI Features' and 'Prompts,' and restricts use of AI Features and generated Marketing Content to lawful purposes, compliance with these Terms and ActiveCampaign documentation, and non-infringing use,…
📍 § 5.3 (AI Features)Jump to exact text → - Audit rights, DPA & residency
“In connection with our processing of personal data (as defined by European law) received from the European Union, the United Kingdom or Switzerland, ActiveCampaign and AC PM LLC comply with the EU-U.S. Data Privacy Framework (“ EU-U.S. DPF ”), the UK Extension…”
This clause establishes that ActiveCampaign and AC PM LLC comply with the EU-U.S. DPF, UK Extension, and Swiss-U.S. DPF as certified to the U.S. Department of Commerce, defining the legal framework and certification stat…
📍 Privacy Policy › “Data Privacy Framework”Jump to exact text → - Privacy & data usesale/sharing of personal data
“Your CCPA rights include the right to request access to your personal information, to request deletion or correction of your personal information, and to know additional details about our personal information practices (see below). You also have the right to o…”
Enumerates specific CCPA rights including access, deletion, correction, knowledge of data practices, opt-out from sale or sharing of personal information, and non-discrimination, and cross-references the 'Your Choices' s…
📍 Privacy Policy › “CCPA Consumer Rights”Jump to exact text → - Privacy & data use
“If you are a resident of Brazil, you have the right to obtain the following from us in respect of personal data we hold about you: confirmation of the existence of the processing; access to the data; correction of incomplete, inaccurate or out-of-date data; an…”
This segment enumerates data subject rights available to Brazilian residents under the LGPD, including confirmation of processing, access, correction, anonymization or deletion, data portability, deletion of consent-base…
- Designated security contact: privacy@activecampaign.com
📍 Privacy Policy › “Data Subject Rights Requests”Jump to exact text →
+ 18 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
9 verified clausesWhat ActiveCampaign requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“You will not violate any applicable law, contract, intellectual property or other third-party right or commit a tort, and you are solely responsible for your conduct while accessing or using our Services. When you access or use our Services, you will not: Vio…”
This segment enumerates specific prohibited conduct including violating the Acceptable Use Policy, engaging in harassment, impersonation, or misrepresentation, imposing restrictions on user behavior and making users sole…
📍 § 5.1Jump to exact text → - Moderation & enforcement
“You represent and warrant that your access to and use of the Services will comply with all applicable laws, rules and regulations, including but not limited to Export Control and Sanctions Laws (defined below) and those that relate to privacy and data protecti…”
This segment requires users to represent and warrant that their use of the services will comply with all applicable laws including export control, sanctions, privacy, data protection, electronic communications, and U.S.…
📍 § 5.2 (Compliance with Laws)Jump to exact text → - Moderation & enforcement
“If you use our ActiveCampaign WhatsApp Messaging service (the “ AC WhatsApp Service ”), this Section 5.6 applies to you. These Terms describe the business relationship between you and ActiveCampaign, but your use of WhatsApp or Meta services remains subject to…”
This segment identifies Meta as an additional terms provider for WhatsApp services, incorporates Meta's WhatsApp Business Terms by reference as binding on users of the AC WhatsApp Service, and defines the 'Meta entity' c…
📍 § 5.6 (WhatsApp Prohibited Activities)Jump to exact text → - Moderation & enforcementconduct restrictions
“The receipt and use of our Services may be subject to export control and economic sanctions laws of the United States and other applicable jurisdictions (“ Export Control and Sanctions Laws ”). You agree to abide by all Export Control and Sanctions Laws as the…”
This segment restricts users from accessing or using the services if located in prohibited jurisdictions (Cuba, Iran, North Korea, Syria, Crimea) and prohibits providing access to sanctioned parties, imposing compliance…
📍 § 18.1 (Export Control and Sanctions Compliance)Jump to exact text → - Moderation & enforcementconduct restrictions
“techniques we employ or attempt to access any feature or area of our Services that you are not authorized to access; Develop or use any third-party applications that interact with our Services without our prior written consent, including any scripts designed…”
This segment restricts users from employing scraping techniques, accessing unauthorized areas, developing unauthorized third-party applications, bypassing robots.txt instructions, exporting restricted data points, and us…
📍 § 5.1Jump to exact text →
+ 4 more verified clauses of this kind on this platform, cited in full in the report.
What the policies actually cover
15 topics- Product telemetry & usage tracking3 clauses
- Advertising & tracking2 protective9 clauses
- Sale or sharing of personal data2 protective4 clauses
- Sensitive data (biometric, location, health)1 clause
- Government & law-enforcement disclosure2 clauses
- Data shared with other AI providers1 clause
- Arbitration & class-action waiver1 protective3 clauses
- Damages & liability cap3 clauses
- Indemnity direction1 clause
- Terms can change at any time2 protective3 clauses
- Deletion rights & post-termination survival2 clauses
- Auto-renewal & cancel window5 clauses
- Attribution requirements1 protective1 clause
- Breach-notification promises1 protective1 clause
- Conduct restrictions4 obligations5 clauses
58 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Verified retention clauses point in different directions: the Privacy Policy, Privacy Policy › “Retaining Your Information” describes broad or open-ended retention, while the Privacy Policy, Privacy Policy › “Account Information” describes deletion or erasure. Which clause controls in a given situation is not resolved by the documents' text alone — this is surfaced as an ambiguity, treated as Caution.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Please read the following section carefully because it requires you to arbitrate certain disputes and claims with ActiveCampaign and limits the manner in which you can seek relief from us. Except for small claims disputes in which you or ActiveCampaign seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or ActiveCampaign seeks injunctive o...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“You and ActiveCampaign agree that these Terms affect interstate commerce and that the enforceability of this Section 20 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “ FAA “), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and su...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Section 20 by emailing us at legal@activecampaign.com . In order to be effective, the opt out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with ...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“These Terms and your access to and use of our Services will be governed by and construed and enforced in accordance with the laws of State of Illinois, without regard to conflict of law rules or principles (whether of Illinois or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in sm...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Please read the following section carefully because it requires you to arbitrate certain disputes and claims with ActiveCampaign and limits the manner in which you can seek relief from us. Except for small claims disputes in which you or ActiveCampaign seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or ActiveCampaign seeks injunctive o...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | governing law disputes | conditional | MEDIUM | 10 |
| All applicable tiers | moderation enforcement | worsens | HIGH | 4 |
| All applicable tiers | privacy data use | worsens | HIGH | 4 |
| All applicable tiers | prompt ownership | improves | LOW | 2 |
| All applicable tiers | subprocessors data sharing | worsens | HIGH | 4 |
| Free | audit rights dpa residency | worsens | HIGH | 1 |
| Free | moderation enforcement | worsens | HIGH | 2 |
| Free | privacy data use | worsens | HIGH | 2 |
| Free | training use | conditional | MEDIUM | 4 |
| Pro / Paid | indemnity liability | conditional | MEDIUM | 2 |
| Team / Business | commercial use | worsens | HIGH | 6 |
| Team / Business | indemnity liability | worsens | HIGH | 4 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“By accessing or using our Services, you consent to the processing, transfer and storage of information about you in and to the United States and other countries, where you may not have the same rights and protections as you do under local law. If you are in Costa Rica, the following applies to you: you give your express consent for all processing and transfers of information about you that ActiveCampaign may require (within and outside of Costa Rica, and with third parties and parties of the same economic group of ActiveCampaign) for the proper fulfillment of ActiveCampaign’s legitimate purposes. You acknowledge that you unequivocally and freely give your consent, and that you have read and understand our Privacy Policy .”Before citation
“Your CCPA rights include the right to request access to your personal information, to request deletion or correction of your personal information, and to know additional details about our personal information practices (see below). You also have the right to opt out of the “sale” or "sharing" of your personal information, which is broadly defined under the CCPA to include certain cases of simply making data available to third parties (see below), and to not be discriminated against. For details about how to exercise these rights, please see “ Your Choices ” above. You may additionally contact us through our toll-free number at +1 (866) 851-5211 , and finally, you may exercise your rights by clicking on the “Do Not Sell or Share My Personal Information” link on our CCPA page to take you to a webform or, as applicable, submitting a verifiable consumer request through https://postmarkapp.com/contact . California consumers may also designate an authorized agent to exercise these options on their behalf. If you would like to use an authorized agent registered with the California Secretary of State to exercise these rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. We will not discriminate against you if you choose to exercise your rights related to your personal information.”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Internet or electronic network activity information Data enrichment providers You have the right to opt out of these “sales” at any time by going to our “Do Not Sell or Share My Personal Information” link on our CCPA webpage . We do not knowingly collect, and therefore do not sell, the personal information of consumers under the age of 16. “Sharing” of Personal Information The CCPA also requires that we explain how we “share” personal information, which under the CCPA broadly means making personal information available to third parties for the purposes of providing personalized ads or content, also known as “cross-context behavioral advertising” or “internet-based advertising”. As such, we may “share” your personal information with a third party to help serve you with personalized content or ads that may be more relevant to your interests, and to otherwise advertise our products and Services. Note that any “sharing” of personal information as described in this section does not apply to Contact Data. In the preceding 12 months, we have “shared” the following categories of personal information to the following categories of third parties:”Before citation
“By accessing or using our Services, you consent to the processing, transfer and storage of information about you in and to the United States and other countries, where you may not have the same rights and protections as you do under local law. If you are in Costa Rica, the following applies to you: you give your express consent for all processing and transfers of information about you that ActiveCampaign may require (within and outside of Costa Rica, and with third parties and parties of the same economic group of ActiveCampaign) for the proper fulfillment of ActiveCampaign’s legitimate purposes. You acknowledge that you unequivocally and freely give your consent, and that you have read and understand our Privacy Policy .”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Internet or electronic network activity information Advertising networks and social networks You have the right to opt out of this “sharing” at any time by going to our “Do Not Sell or Share My Personal Information” link on our CCPA webpage . We do not knowingly collect, and therefore do not share, the personal information of consumers under the age of 16.”Before citation
“We may display content, advertisements and promotions from third parties through the Services (“ Third Party Content ”). We do not control, endorse or adopt any Third Party Content, and we make no representations or warranties of any kind regarding such Third Party Content, including, without limitation, regarding its accuracy or completeness. You acknowledge and agree that your interactions with third parties providing Third Party Content are solely between you and such third parties, and that ActiveCampaign has no responsibility or liability for any Third Party Content. If ActiveCampaign requires you to accept additional terms, conditions, or obligations in connection with your use of third party services or third party integrations (“ Third Party Terms “), we will provide you advanced notice and obtain your authorization or acceptance of such Third Party Terms, which shall include your continued use of such services or integrations. We may also provide you with access to certain services, features or functionality offered by a third party in connection with the Services. Use of any such services, features or functionality will be subject to separate terms of service between you and such third party, and not these Terms. The third party provider, and not ActiveCampaign, will be solely responsible for providing you with such services, features or functionality.”After citation
Latest stance: third party or vendor sharing on prompt ownership
“You may have the option of integrating our Services with other services, technologies or platforms on your desktop, permitted websites and/or your mobile phone. For example, we may offer you widgets that have countdowns to various launches as well as the opportunity to connect the Services with other third-party services that you use in your business. These integrations may require you to input information about you or result in the disclosure of information about you from the Services to a third party, or cause the Services to receive information about you from a third party with whom you instruct us to integrate. These integrations may (i) check for updates automatically and transmit your information to their server and/or engine; (ii) send information entered into or accessed by the technology to its server and/or engine; (iii) be visible to the public if embedded on publicly available webpages (such as social networking webpages); or (iv) transmit information about you to or from the Services, depending on the policies of that website. Please note that when you enable an integration between the Services and a third party, any information about you that is transmitted to a third party will be subject to the policies and procedures of that third party and not of ActiveCampaign.”Open timeline citation
Latest stance: sale or sell on privacy data use
“Internet or electronic network activity information Data enrichment providers You have the right to opt out of these “sales” at any time by going to our “Do Not Sell or Share My Personal Information” link on our CCPA webpage . We do not knowingly collect, and therefore do not sell, the personal information of consumers under the age of 16. “Sharing” of Personal Information The CCPA also requires that we explain how we “share” personal information, which under the CCPA broadly means making personal information available to third parties for the purposes of providing personalized ads or content, also known as “cross-context behavioral advertising” or “internet-based advertising”. As such, we may “share” your personal information with a third party to help serve you with personalized content or ads that may be more relevant to your interests, and to otherwise advertise our products and Services. Note that any “sharing” of personal information as described in this section does not apply to Contact Data. In the preceding 12 months, we have “shared” the following categories of personal information to the following categories of third parties:”Open timeline citation
Latest stance: third party or vendor sharing on data retention
“If you are a resident of the EEA, the UK or Switzerland, we primarily rely on the following bases to process your personal data lawfully. First, it is necessary for us to process your personal data in certain ways in order to provide the Services to you, in accordance with a contract between you and us, including, our Terms of Service, available at https://www.activecampaign.com/legal/terms-of-service/ . Second, where you have given us valid consent to use your personal data in certain ways, we will rely on your consent. This includes situations where we will obtain your consent prior to sending you information about our products and Services. Third, in certain cases we may process your personal data where necessary to further our legitimate interests, where those legitimate interests are not overridden by your rights or interests. This includes usage statistics, analytics and internal analysis we run to better understand how to use our platform so that we can improve our Services and also provide you with better recommendations on how to get the most out of our platform and to accomplish your goals. This also includes information we process and disclose to detect, prevent, and address fraudulent and illegal activities on our Services. Fourth, in some cases we may process your personal data where necessary to satisfy our legal obligations. This includes records containing your personal data that we may be required to retain for a period of time or may be legally required to disclose to a government authority or third party.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“Should you choose to connect your email account to our platform, you will be using a set of features built using technology from Nylas, Inc. By signing up or using the Nylas application, you understand and agree that Nylas, Inc. and its affiliates who provide Nylas (“ Nylas ”), will have access to your information and will be permitted to use that information for specific, limited purposes to provide the Services to you, in accordance with our agreement with Nylas. This integration is a completely optional service and is not required to use our platform. Google OAuth: You have the option of integrating aspects of your Google email metadata with your account through our integration with Nylas. We will ask for your consent to connect your Google account to your ActiveCampaign account. This step is optional but can very valuable in helping you to make the best use of our platform by tracking your interactions with your leads and customers. When you connect your Google account with the ActiveCampaign platform through Nylas, we will have access to certain information such as the email meta headers (sender, recipient, and date), the email message body and subject line (“ Google Data ”). We only process Google Data you make available to us through this integration in order to provide the Service to you and to improve the Services, consistent with Google’s Limited Use Requirements . We do not independently access the Google Data ourselves unless we first obtain your consent to view the Google Data (e.g., to provide you with tech support), we need to do so for internal security purposes, to comply with applicable law, or where the data is fully aggregated and anonymized for internal use purposes and cannot be used to identify you or your email recipients.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-07-10· verified 2026-07-10
- Terms of Service:Last captured 2026-07-03· verified 2026-07-03
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 122 more findings this quarter vs last (248 vs 126). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of ActiveCampaign's policies — no human edits the data.
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Every finding above is a verbatim quote from ActiveCampaign's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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