Does Zendesk AI train on your data?
No—Zendesk AI's cited terms say it does not train on your data by default.
Their words · Privacy Policy
“ How does Zendesk protect Service Data when used for model training? Before Service Data is used to train generic ML functionality, Zendesk applies aggregation and sanitation processes, as necessary. No fields designed to intake personal data or ticket attachments are used for model training. Zendesk is committed to ensuring that no Service Data will be reproduced by the model. There is no risk that one customer’s data will be exposed to another customer through the model’s output. See AI Data Use Information .”
Captured 2026-06-07. Open captured source →Snapshot SHA-256: c5b0b430561693d1b6cb3c45de1a13f33402c08da0169893981525c587587569
Permalink to this finding →Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.
The same question for other platforms
- Does 83 Sciences train on your data?
- Does Abridge train on your data?
- Does Act One By Runway train on your data?
- Does Activepieces train on your data?
- Does Adapt train on your data?
- Does Aftercare train on your data?
- Does Ahrefs AI train on your data?
- Does Ai Pdf Summarizer By Pdf Guru train on your data?
- Does AI21 Labs train on your data?
- Does AirCaps train on your data?
- Does Airtable AI train on your data?
- Does AiSDR train on your data?
📢 POLICY UPDATES ALERT
AIRIN Brief
Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.