How long does Userlens keep your data?

Obligates retention only as long as reasonably necessary, sets a default service retention window of the current rolling year plus the two previous calendar years, and requires deletion or return of customer personal data after termination or a valid customer request subject to legal requirements and limited backup retention.

Their words · Privacy Policy

“ We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the Services, meeting contractual commitments, resolving disputes, and complying with law. Customer data is retained according to the applicable agreement and customer instructions. Unless otherwise agreed, the standard service retention period covers the current rolling year and the two previous calendar years. We delete or return customer personal data after termination or a valid customer request, subject to legal requirements and limited backup retention. Consent preferences remain in your browser until they are cleared or replaced. PostHog analytics identifiers may remain for up to one year after consent. Aggregated or de-identified information that can no longer identify a person may be kept longer.”

Captured 2026-09-25. Open captured source →Snapshot SHA-256: 5aa23f86dfde3ed31e706789a7b7a6c91d530b3b1ede31916d763d43f790313c

Permalink to this finding →

Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

The same question for other platforms

📢 POLICY UPDATES ALERT

AIRIN Brief

Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.