How long does Slack AI keep your data?

Obligates Slack to retain Customer Data in accordance with Customer instructions and applicable law, while granting Customers the right to customize retention settings at multiple levels (workspace, channel, message, file) and noting that deletion may result in de-identification of associated data.

Their words · Privacy Policy

“ Slack will retain Customer Data in accordance with a Customer’s instructions (including to perform any applicable terms in the Customer Agreement and through Customer’s use of Services functionality) and as required by applicable law. Customer may customize its retention settings and, depending on the Services plan, apply those customized settings at the Workspace level, channel level or other level. The Customer may also apply different settings to messages, files or other types of Customer Data. The deletion of Customer Data and other use of the Services by the Customer may result in the deletion and/or de-identification of certain associated Other Information. For more detail, please review the Help Center or contact the Customer.”

Captured 2026-06-07. Open captured source →Snapshot SHA-256: a843b5b8e4e03af5a3cac80a1f0f5d67ece7042a8aba237379a9c4c28874a2e7

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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