Slack AI

" We collect this information for the business and commercial purposes described in the ‘ How We Process your Information and our Legal Bases for Doing So ’ section above. We share this information as described in the ‘ How We Share and Disclose Information ’ section above. Slack does not sell (as such term is defined in the CCPA or otherwise) the personal information we collect (and will not sell it without providing a right to opt out). We may also share personal information (in the form of identifiers and internet activity information) with third party advertisers for purposes of targeting advertisements on non-Slack websites, applications, and services. In addition, we may allow third parties to collect personal information from our sites or services if those third parties are authorized service providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal information, or if you use our sites or services to interact with third parties or direct us to disclose your personal information to third parties. Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use, disclose, or may sell this information), to delete their personal information, to opt out of any “sales”, to know and opt out of sharing of personal information for delivering advertisements on non-Slack websites, and to not be discriminated against for exercising these rights. "

" Audio and video metadata : Slack may receive, capture, and store metadata derived from your use of features such as Slack Huddles or Clips, and additional related data such as data regarding the date and time of your Slack Huddle and the Authorized User that you connected with. Additional information provided to Slack : We also receive Other Information when submitted to our Websites or in other ways, such as responses or opinions you provide if you participate in a focus group, contest, activity or event, feedback you provide about our products or services, information you provide if you apply for a job with Slack, enroll in a certification program or other educational program hosted by Slack or a vendor, request support, interact with our social media accounts or otherwise communicate with Slack."

"Log data . As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and your language preferences."

"As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and your language preferences. Device information . Slack collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings. Location information . We receive information from you, our Customers and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer (who is our Customer) or an IP address received from your browser or device to determine approximate location to assist with localization or for security purposes."

" Slack will collect and receive information through operating the Services and Websites, and through other interactions with Slack. Such information will include Customer Data and other information and data (“ Other Information ”) in a variety of ways: Customer Data . Customers or individuals granted access to a Workspace by a Customer (“ Authorized Users ”) routinely submit Customer Data (such as messages, files or other content submitted through Services accounts) to Slack when using the Services. Other Information. Slack also collects, generates and/or receives the following categories of Other Information: Workspace and account information : To create or update a Workspace account, you or our Customer (e.g. your employer) supply Slack with an email address, phone number, password, domain, and/or other account set up details (for more detail on Workspace creation, click here . In addition, Customers that purchase a paid version of the Services provide Slack (or its payment processors) with billing details such as credit card information, banking information, and/or a billing address. Usage information: Services metadata . When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way that an Authorized User uses the Services. For example, Slack logs the Workspaces, channels, people, features, content, and links you view or interact with, the types of files shared and what Third-Party Services are used (if any) Log data . "

" To develop and provide search, learning and productivity tools and additional features. Slack tries to make the Services as useful as possible for specific Workspaces and Authorized Users. For example, we may: improve search functionality by using Other Information to help determine and rank the relevance of content, channels or expertise to an Authorized User; make Services or Third-Party Service suggestions based on historical use and predictive models; identify organizational trends and insights; customize a Services experience; or create new productivity features and products. It is in our interest and in the interest of Customers and Authorized Users to continuously improve and develop the customer support we provide."

" We use Workspace and account information, Usage Information, Cookie information, Third-Party Services Information, Third-Party data, and Additional information provided to Slack for the following legitimate interests: To send marketing emails and other communications. We sometimes send emails about new product features, promotional communications or other news about Slack. These are marketing messages so you can control whether you receive them. If you have additional questions about a message you have received from Slack please get in touch through the contact mechanisms described below. It is in our interest to promote the Websites and Services and send our direct marketing. "

" To aggregate or de-identify information. In some cases, we aggregate or de-identify information we have associated with you and use the resulting information, for example, to improve the Services. It is in our interest to research and improve the Services; It is in the interests of Customers and Authorized Users to practice data minimisation and privacy by design in respect of their information. "

"Third-Party data : Slack may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners, or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed."

"During a Change to Slack’s Business. If Slack engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Slack’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all of the Information described in the ‘Information We Collect and Receive’ section may be shared or transferred, subject to standard confidentiality arrangements."

"We share this information as described in the ‘ How We Share and Disclose Information ’ section above. Slack does not sell (as such term is defined in the CCPA or otherwise) the personal information we collect (and will not sell it without providing a right to opt out). We may also share personal information (in the form of identifiers and internet activity information) with third party advertisers for purposes of targeting advertisements on non-Slack websites, applications, and services. In addition, we may allow third parties to collect personal information from our sites or services if those third parties are authorized service providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal information, or if you use our sites or services to interact with third parties or direct us to disclose your personal information to third parties."

"Corporate Affiliates. Slack may share Information with our corporate affiliates, parents and/or subsidiaries."

"A Customer can choose to permit or restrict Third-Party Services for its Workspace and Slack can receive personal data from such Third-Party Services. Typically, Third-Party Services are software that integrate with our Services, and a Customer can permit its Authorized Users to enable and disable these integrations for its Workspace"

"Law Enforcement and Regulators. If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process."

"Aggregated or De-identified Data. We may disclose or use aggregated or de-identified Information for any purpose. For example, we may share aggregated or de-identified Information with prospects or partners for business or research."

"Once enabled, the provider of a Third-Party Service may share certain information with Slack. For example, if a cloud storage application you are using is enabled to permit files to be imported to a Workspace, we may receive the user name and email address of Authorized Users, along with additional information that the application makes available to Slack to facilitate the integration."

" ‘Information We Collect and Receive’ section may be shared or transferred, subject to standard confidentiality arrangements. "

"Examples of information which Slack may receive in this manner include whether you successfully created a new account or interacted with a third-party application in a way that is attributable to Slack usage activity. We do not, however, receive or store passwords for any of these Third-Party Services when connecting them to the Services. For more information on Slack’s interaction with Third-Party Services, click here . Contact information : In accordance with the consent process provided by your device or other third-party API, any contact information that an Authorized User chooses to import (such as importing an address book to find coworkers and Slack Connect contacts or calendar from a device or API), forward or upload to the Services (for example, when sending emails to the Services) is collected when using the Services. Third-Party data : Slack may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners, or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed. "