Does Intercom Fin AI own your prompts?
Only to a degree—Intercom Fin AI's cited terms leave your prompt rights subject to license carve-outs or conditions.
Their words · Terms of Service
“ 6.1. Intercom Technology. This is a subscription agreement for access to and use of the Services. Customer acknowledges that it is obtaining only a limited right to the Services and that irrespective of any use of the words “purchase", “sale” or like terms in this Agreement, no ownership rights are being conveyed to Customer under this Agreement. Customer agrees that Intercom or its suppliers retain all right, title and interest (including all Intellectual Property Rights) in and to the Services and all Documentation, Intercom Code, Intercom Apps, and any and all related and underlying technology and materials and any derivative works, modifications or improvements of any of the foregoing, including any Feedback (collectively, “ Intercom Technology "). Except as expressly set forth in this Agreement, no rights in any Intercom Technology are granted to Customer.”
Captured 2026-06-07. Open captured source →Snapshot SHA-256: afcb7f1f7ee950785eff0359aa5d18ec0b41e2286a1e71439daec7459bff5628
Permalink to this finding →Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.
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