How long does Cignara keep your data?

States the company retains personal information only as long as needed for described purposes, legal obligations, dispute resolution, and agreement enforcement; requires deletion or anonymization when no longer needed per a retention schedule; and specifies that customer conversation data retention is governed by the customer's own settings and the contract including any data processing addendum — establishing retention obligations and linking them to contractual instruments.

Their words · Privacy Policy

“ We retain personal information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal, accounting, or reporting obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer required, we delete or anonymize it in accordance with our retention schedule. For customer conversation data processed on behalf of a customer, retention is governed by the customer's own retention settings and the contract between us, including any data processing addendum.”

Captured 2026-07-20. Open captured source →Snapshot SHA-256: 7111322a9df8038f66c77a20184426737e2ab5eb35b13b55729900634032a7a7

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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