How long does C3.ai keep your data?

States that termination of the user's rights may involve deletion of User Content associated with the account, and reserves C3 AI's right to remove or edit content and suspend or terminate user rights at any time for any reason at its sole discretion, establishing both the term of the agreement and the data-deletion consequence of account termination.

Their words · Terms of Service

“ Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may refuse service, remove or edit content, including User Content, or suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our databases. C3 AI will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2-2.5, Section 3 and Sections 5 –14.”

Captured 2026-07-19. Open captured source →Snapshot SHA-256: f761c75e2a7aae40bdd78aafadd657d81f405aea45b8e5175f6045617d0218b4

Permalink to this finding →

Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

The same question for other platforms

📢 POLICY UPDATES ALERT

AIRIN Brief

Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.