How long does Alex keep your data?

States that upon account termination the provider will deactivate or delete the account and information from active databases, but carves out an exception permitting retention of some information in files for fraud prevention, troubleshooting, investigations, enforcement of legal terms, or compliance with applicable legal requirements.

Their words · Privacy Policy

“ iii. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.”

Captured 2026-09-24. Open captured source →Snapshot SHA-256: 38225e5ed8169e03a12fa76fad7f97f20a889282596dcdaad67445b2215627f3

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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