Wrike policy evolution
Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 21, 2026traininghigh
model training
Latest stance: training permitted
“To record, store, transcribe, summarize, review and use videoconferences conducted through conference tools made available by Wrike, where the relevant participant has actively consented to the recording, and to use AI - enabled tools and related service providers in connection with those videoconferences and em ails to assist with transcription, summarization, note - taking, action item generation, internal training, quality assurance , knowledge management, service improvement, documentation, and business opera tions ;”
Open citationAug 21, 2026traininghigh
model training
Latest stance: training permitted
“AI-generated outputs may contain errors or omissions and may be reviewed by Wrike personnel. Wrike implements appropriate technical and organizational measures to ensure that AI-assisted processing of Customer and prospective customers data is conducted in a manner that protects the rights and freedoms of the data subjects. Wrike does not use call or video recordings, transcripts, email content, or related communications described in this section to make solely automated decisions that produce legal effects or similarly significant effects on individuals without providing a mechanism for human review and the ability for the individual to contest the outcome. If automated decision-making or profiling would be utilized, we would provide you with specific notice and the right to human intervention, to express your point of view, and to contest the decision. Wrike does not permit third-party providers engaged to provide transcription, storage, analytics, or AI- assisted services to use such data to train their own general-purpose AI models, except where expressly authorized by Wrike and permitted by applicable law and contract. Current Customers and Users are responsible for ensuring that they do not activate call or video recording and/or AI processing features where their applicable services agreement, internal policies, or legal obligations do not permit them to do so. By activating such recording and/or AI processing features, the User represents, both for him or herself and on behalf of their employer/Customer, that they are authorized to do so and that any required notices, consents, or approvals have been obtained.”
Open citationAug 21, 2026traininghigh
model training
Latest stance: training permitted
“Legitimate interests: In many cases, we handle personal data on the ground that it furthers our legitimate interests in commercial activities, such as the following, in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals: customer support; marketing, including, in some cases, direct marketing such as via email; protecting our Customers, Users, personnel and property; analyzing and improving our business and Service Offerings; and managing legal issues. We may also process personal data for the same legitimate interests of our Customers and business partners. Specifically, for prospective customers, we rely on legitimate interests to provide relevant information about our Service Offerings, provided that such interest is balanced against the individual's privacy expectations. Subject to applicable law, these legitimate interests may also include internal training, quality assurance, service improvement, sales enablement, business analytics, and the use of AI-enabled tools to assist with those activities in relation to email communications and other business communications that are not subject to a consent requirement. If our processing (especially involving AI) would likely result in a high risk to the rights and freedoms of natural persons, we would (i) conduct a Data Protection Impact Assessments (DPIAs) where our processing (especially involving AI) is likely to result in a high risk to the rights and freedoms of natural persons and (ii) update the Privacy Policy.”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“To record, store, transcribe, summarize, review and use videoconferences conducted through conference tools made available by Wrike, where the relevant participant has actively consented to the recording, and to use AI - enabled tools and related service providers in connection with those videoconferences and em ails to assist with transcription, summarization, note - taking, action item generation, internal training, quality assurance , knowledge management, service improvement, documentation, and business opera tions ;”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“AI-generated outputs may contain errors or omissions and may be reviewed by Wrike personnel. Wrike implements appropriate technical and organizational measures to ensure that AI-assisted processing of Customer and prospective customers data is conducted in a manner that protects the rights and freedoms of the data subjects. Wrike does not use call or video recordings, transcripts, email content, or related communications described in this section to make solely automated decisions that produce legal effects or similarly significant effects on individuals without providing a mechanism for human review and the ability for the individual to contest the outcome. If automated decision-making or profiling would be utilized, we would provide you with specific notice and the right to human intervention, to express your point of view, and to contest the decision. Wrike does not permit third-party providers engaged to provide transcription, storage, analytics, or AI- assisted services to use such data to train their own general-purpose AI models, except where expressly authorized by Wrike and permitted by applicable law and contract. Current Customers and Users are responsible for ensuring that they do not activate call or video recording and/or AI processing features where their applicable services agreement, internal policies, or legal obligations do not permit them to do so. By activating such recording and/or AI processing features, the User represents, both for him or herself and on behalf of their employer/Customer, that they are authorized to do so and that any required notices, consents, or approvals have been obtained.”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“Legitimate interests: In many cases, we handle personal data on the ground that it furthers our legitimate interests in commercial activities, such as the following, in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals: customer support; marketing, including, in some cases, direct marketing such as via email; protecting our Customers, Users, personnel and property; analyzing and improving our business and Service Offerings; and managing legal issues. We may also process personal data for the same legitimate interests of our Customers and business partners. Specifically, for prospective customers, we rely on legitimate interests to provide relevant information about our Service Offerings, provided that such interest is balanced against the individual's privacy expectations. Subject to applicable law, these legitimate interests may also include internal training, quality assurance, service improvement, sales enablement, business analytics, and the use of AI-enabled tools to assist with those activities in relation to email communications and other business communications that are not subject to a consent requirement. If our processing (especially involving AI) would likely result in a high risk to the rights and freedoms of natural persons, we would (i) conduct a Data Protection Impact Assessments (DPIAs) where our processing (especially involving AI) is likely to result in a high risk to the rights and freedoms of natural persons and (ii) update the Privacy Policy.”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“8.6. Aggregated Anonymous Data. Wrike may aggregate the metadata and usage data of Customer and/or Users collected or otherwise made available through the Service so that the results are non-personally identifiable with respect to Customer or Users (“ Aggregated Anonymous Data ”). The Aggregated Anonymous Data will be deemed Wrike’s proprietary technology, and Customer acknowledges that Wrike may use the Aggregated Anonymous Data, both during and after the Term; (i) for its own internal, statistical analysis; (ii) to develop and improve the Service; and (iii) to create and distribute reports and other materials regarding use of the Service. For purposes of clarity, nothing in this Section 8.6 gives Wrike the right (or ability) to publicly identify Customer or any User as the source of any Aggregated Anonymous Data. 8.7. Security and Privacy . When providing the Service and Wrike Materials, Wrike will (i) implement and maintain the administrative, organizational, and technical security controls at least as protective as the terms set forth in the Wrike Information Security Addendum available at https://www.wrike.com/legal/enterprise-winfosec/ ; and (ii) process personal data on Customer’s behalf as set forth in the Wrike Data Processing Addendum available at https://www.wrike.com/legal/trust-center/ , as may in each case be amended from time to time without notice. The Wrike Information Security Addendum and the Wrike Data Processing Addendum are each incorporated herein by reference.”
Open citationJun 17, 2026traininglow
model training
Latest stance: no training claim
“See the Azure OpenAI Service product documentation related to abuse monitoring for more information. 8.11 Improving Wrike AI. Wrike does not use Customer Data or permit others to use Customer Data to train the machine learning methods and data models underlying Wrike AI. Customer’s use of Wrike AI does not grant Wrike any right or license to use Customer Data in a manner that is inconsistent with the Agreement or to train Wrike’s machine learning methods or data models unless otherwise agreed to by Customer. Wrike AI and its machine learning methods and data models may develop over time to better address specific use cases. To improve Wrike AI and its underlying data models, Wrike may use (i) usage data and metadata, including Anonymous Aggregated Data, collected from Customer’s use of Wrike AI; (ii) Feedback provided by Customer or its Users to Wrike, such as by labeling Wrike AI Output with a “thumbs up” or “thumbs down;” and (iii) information Customer gives Wrike its express permission to use for such purposes. 8.12 Wrike AI Fair Usage . Additionally, Customer’s use of Wrike AI is subject to fair usage restrictions that Wrike may determine in its sole discretion. Customer acknowledges and agrees that if Customer exceeds what Wrike, in its sole discretion, determines to be fair usage, Wrike may disable or degrade the performance of Wrike AI. 8.13. Confidential Information. Customer agrees that the Wrike Technology is Wrike’s confidential information.”
Open citationGenerated from live stance events. Informational only, not legal advice.