Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
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Jul 10, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In addition, Smartsheet has implemented intercompany agreements for transfers of personal data between our affiliated companies, which require all of our affiliates to protect personal data they process in accordance with applicable data protection law. We have implemented similar appropriate safeguards where legally required with our third party service providers and partners; please see our Subprocessors page for additional details.”
Open citationJul 10, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Smartsheet’s primary processing activities are in the United States, as detailed on the Data Residency page of our Trust Center . Personal data we collect will be transferred to, used, and stored in the United States or other jurisdictions in which Smartsheet, our affiliates, or service providers are located; these locations (including the United States) may not guarantee the same level of protection of personal data as the one in which you live. By providing us with your personal data, you agree to such transfer and/or processing. Smartsheet assesses the circumstances involving all cross-border data transfers and has suitable safeguards in place to require that your personal data will remain protected in accordance with this notice. In the event of such a transfer, we ensure that: (i) the personal data is transferred to countries recognized as offering an equivalent level of protection; or (ii) the transfer is made pursuant to appropriate safeguards, such as the applicable standard contractual clauses.”
Open citationJul 10, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Smartsheet Inc. and its U.S. affiliates participate in the EU-U.S. Data Privacy Framework (" EU-U.S. DPF "), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (" Swiss-U.S. DPF ") as set forth by the U.S. Department of Commerce (collectively, "the Data Privacy Framework "). For clarity, the following U.S. affiliates adhere to the DPF Principles: Artefact Product Group LLC dba 10,000ft; Brandfolder, Inc.; On Brand Holdings, Inc., dba Outfit; and TernPro, Inc. dba Slope. We are committed to complying with the Data Privacy Framework Principles (" Principles ") with respect to personal data transferred to the United States from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. To learn more about the Data Privacy Framework, and to view our certification, please visit https://www.dataprivacyframework.gov . Smartsheet’s commitments under the Data Privacy Framework Principles are subject to the investigatory and enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements (please see our Trust Center for additional information). Smartsheet is and will remain liable for the processing of personal data it receives under the Data Privacy Framework and subsequently transfers to a third party acting as an agent on its behalf (see "How We Share Personal Data" in the applicable notice).”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“4.1 Content on the Site . All Site Content, including the design, structure, coordination, "look and feel," and arrangement of such Site Content, is owned, controlled, or licensed by Smartsheet. Site Content and elements of the Site are protected by trade dress, copyright, patent, trademark laws, and various other intellectual property rights and unfair competition laws. You must keep intact all copyright and other proprietary notices for the Site Content. Your use of the Site Content that discloses Site Content to a third party or general public must include appropriate ownership attribution to Smartsheet. Nothing contained on the Site should be construed as granting any license or right to use Smartsheet’s trade names, trademarks, or service marks without Smartsheet’s prior written consent.”
Open citationJun 17, 2026ownershipmedium
data sharing
Latest stance: third party or vendor sharing
“4.1 Content on the Site . All Site Content, including the design, structure, coordination, "look and feel," and arrangement of such Site Content, is owned, controlled, or licensed by Smartsheet. Site Content and elements of the Site are protected by trade dress, copyright, patent, trademark laws, and various other intellectual property rights and unfair competition laws. You must keep intact all copyright and other proprietary notices for the Site Content. Your use of the Site Content that discloses Site Content to a third party or general public must include appropriate ownership attribution to Smartsheet. Nothing contained on the Site should be construed as granting any license or right to use Smartsheet’s trade names, trademarks, or service marks without Smartsheet’s prior written consent.”
Open citationJun 17, 2026commercial usemedium
commercial use
Latest stance: restricted
“1. USE OF SITE. In accordance with these Terms, and unless you have a separate agreement with Smartsheet regarding your use of the Site, you may access and use the Site and all information, text, graphics, images, videos, documents, templates, content, and other materials made available on or through the Site (" Site Content ") solely for Non-Commercial Personal Purposes or to learn about Smartsheet products and services. " Non-Commercial Personal Purposes " means any use or activity for which (1) a fee is not charged, (2) the purpose of the use is not the sale of a good or service, (3) the use or activity is not intended to produce a profit, and (4) the use does not directly or indirectly suggest or imply any endorsement by or partnership with Smartsheet.”
Open citationJun 17, 2026prompt ownershiphigh
content license
Latest stance: sublicensable or transferable
“4.2 Content You Submit to the Site . You are solely responsible for any text, images, photos, audio, video, data, and communications that you submit to Site (collectively, “ Your Content ”), including, but not limited to, Smartsheet’s Community User Forum available at https://community.smartsheet.com . Under no circumstances will Smartsheet be liable in any way for Your Content, including, but not limited to, liability for any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of such content. Once published or posted, you may not be able to delete or remove it. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure that identifies you personally or exposes your confidential information. Smartsheet may not pre-screen or review Your Content, but Smartsheet reserves the right to reject or delete Your Content in its discretion. You may not imply that Your Content is in any way sponsored or endorsed by Smartsheet. As between you and Smartsheet, you own Your Content. You represent that you have the necessary rights and permissions to give Smartsheet the right to process Your Content in accordance with these Terms. You grant Smartsheet a worldwide, perpetual, non-exclusive, royalty-free, transferable right to process Your Content for any legitimate business purpose, including by displaying, publishing, distributing, reproducing, or making it (or portions of it) available on publicly available pages of the Site or incorporating it into Smartsheet's products and services.”
Open citationJun 17, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“4.2 Content You Submit to the Site . You are solely responsible for any text, images, photos, audio, video, data, and communications that you submit to Site (collectively, “ Your Content ”), including, but not limited to, Smartsheet’s Community User Forum available at https://community.smartsheet.com . Under no circumstances will Smartsheet be liable in any way for Your Content, including, but not limited to, liability for any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of such content. Once published or posted, you may not be able to delete or remove it. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure that identifies you personally or exposes your confidential information. Smartsheet may not pre-screen or review Your Content, but Smartsheet reserves the right to reject or delete Your Content in its discretion. You may not imply that Your Content is in any way sponsored or endorsed by Smartsheet. As between you and Smartsheet, you own Your Content. You represent that you have the necessary rights and permissions to give Smartsheet the right to process Your Content in accordance with these Terms. You grant Smartsheet a worldwide, perpetual, non-exclusive, royalty-free, transferable right to process Your Content for any legitimate business purpose, including by displaying, publishing, distributing, reproducing, or making it (or portions of it) available on publicly available pages of the Site or incorporating it into Smartsheet's products and services.”
Open citationJun 17, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“8. DISCLAIMER. YOUR USE OF THE SITE, SITE CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, SITE CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, NEITHER SMARTSHEET NOR ANYONE ASSOCIATED WITH SMARTSHEET REPRESENTS OR WARRANTS THAT THE SITE, SITE CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, NON-INFRINGING, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.”
Open citationJun 17, 2026indemnity / liabilitymedium
legal burden
Latest stance: indemnity
“9. INDEMNITY. You agree to indemnify, defend, and hold Smartsheet, its directors, officers, shareholders, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against Smartsheet arising out of or in connection with: (1) your violation of the Terms; (2) your use of the Site or the Site Content; (3) Your Content; or (4) your infringement or violation, or the infringement or violation by any third party using your account, of any intellectual property or proprietary right of any person or entity. Smartsheet reserves the right, at your expense, to assume the defense and control of any claim for which you are required to indemnify Smartsheet, and you agree to cooperate with Smartsheet’s defense of these claims. You agree not to settle any such matter without Smartsheet’s prior written consent. Smartsheet will notify you of any such claim, action, or proceeding within a reasonable time period after becoming aware of it.”
Open citationJun 17, 2026audit / residencymedium
data sharing
Latest stance: third party or vendor sharing
“Smartsheet’s primary processing activities are in the United States, as detailed on the Data Residency page of our Trust Center . Personal data we collect will be transferred to, used, and stored in the United States or other jurisdictions in which Smartsheet, our affiliates, or service providers are located; these locations (including the United States) may not guarantee the same level of protection of personal data as the one in which you live. By providing us with your personal data, you agree to such transfer and/or processing. Smartsheet assesses the circumstances involving all cross-border data transfers and has suitable safeguards in place to require that your personal data will remain protected in accordance with this notice. In the event of such a transfer, we ensure that: (i) the personal data is transferred to countries recognized as offering an equivalent level of protection; or (ii) the transfer is made pursuant to appropriate safeguards, such as the applicable standard contractual clauses.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“In addition, Smartsheet has implemented intercompany agreements for transfers of personal data between our affiliated companies, which require all of our affiliates to protect personal data they process in accordance with applicable data protection law. We have implemented similar appropriate safeguards where legally required with our third party service providers and partners; please see our Subprocessors page for additional details.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In addition, Smartsheet has implemented intercompany agreements for transfers of personal data between our affiliated companies, which require all of our affiliates to protect personal data they process in accordance with applicable data protection law. We have implemented similar appropriate safeguards where legally required with our third party service providers and partners; please see our Subprocessors page for additional details.”
Open citationJun 17, 2026audit / residencymedium
data sharing
Latest stance: third party or vendor sharing
“Smartsheet and its U.S. affiliates participate in the EU-U.S. Data Privacy Framework (" EU-U.S. DPF "), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (" Swiss-U.S. DPF ") as set forth by the U.S. Department of Commerce (collectively, "the Data Privacy Framework "). We are committed to complying with the Data Privacy Framework Principles (" Principles ") with respect to personal data transferred to the United States from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. To learn more about the Data Privacy Framework, and to view our certification, please visit https://www.dataprivacyframework.gov . Smartsheet’s commitments under the Data Privacy Framework Principles are subject to the investigatory and enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements (please see our Trust Center for additional information). Smartsheet is and will remain liable for the processing of personal data it receives under the Data Privacy Framework and subsequently transfers to a third party acting as an agent on its behalf (see "How We Share Personal Data" in the applicable notice). We comply with the Data Privacy Framework Principles for all onward transfers of personal data from the EEA, UK, and Switzerland, including the onward transfer liability provisions. If there is a conflict between the terms of this Privacy Notice and the Data Privacy Framework Principles, the Principles will govern.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Complaints or Questions About Smartsheet’s Data Privacy Framework Certifications. If you have any questions or complaints regarding our Data Privacy Framework Certification, please complete this form or email privacy@smartsheet.com. We will respond within 45 days of receiving your complaint and will promptly investigate and attempt to resolve it. If you reside in the EEA, UK, or Switzerland, and your complaint cannot be resolved through this process, you may contact JAMS, our U.S.-based third party dispute resolution provider (free of charge). For information about how to initiate a Data Privacy Framework claim with JAMS, please contact JAMS directly at https://www.jamsadr.com/DPF-Dispute-Resolution . Under certain conditions, you may pursue binding arbitration through the Data Privacy Framework Panel. To learn more about the Data Privacy Framework Panel, please visit https://www.dataprivacyframework.gov/ .”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Smartsheet and its U.S. affiliates participate in the EU-U.S. Data Privacy Framework (" EU-U.S. DPF "), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (" Swiss-U.S. DPF ") as set forth by the U.S. Department of Commerce (collectively, "the Data Privacy Framework "). We are committed to complying with the Data Privacy Framework Principles (" Principles ") with respect to personal data transferred to the United States from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. To learn more about the Data Privacy Framework, and to view our certification, please visit https://www.dataprivacyframework.gov . Smartsheet’s commitments under the Data Privacy Framework Principles are subject to the investigatory and enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements (please see our Trust Center for additional information). Smartsheet is and will remain liable for the processing of personal data it receives under the Data Privacy Framework and subsequently transfers to a third party acting as an agent on its behalf (see "How We Share Personal Data" in the applicable notice). We comply with the Data Privacy Framework Principles for all onward transfers of personal data from the EEA, UK, and Switzerland, including the onward transfer liability provisions. If there is a conflict between the terms of this Privacy Notice and the Data Privacy Framework Principles, the Principles will govern.”
Open citationJun 17, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Smartsheet’s primary processing activities are in the United States, as detailed on the Data Residency page of our Trust Center . Personal data we collect will be transferred to, used, and stored in the United States or other jurisdictions in which Smartsheet, our affiliates, or service providers are located; these locations (including the United States) may not guarantee the same level of protection of personal data as the one in which you live. By providing us with your personal data, you agree to such transfer and/or processing. Smartsheet assesses the circumstances involving all cross-border data transfers and has suitable safeguards in place to require that your personal data will remain protected in accordance with this notice. In the event of such a transfer, we ensure that: (i) the personal data is transferred to countries recognized as offering an equivalent level of protection; or (ii) the transfer is made pursuant to appropriate safeguards, such as the applicable standard contractual clauses.”
Open citationGenerated from live stance events. Informational only, not legal advice.