Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Jul 20, 2026retentionhigh
data sharing
Latest stance: sale or sell
“This subsection is our written retention schedule and destruction policy for biometric data, published as required by applicable biometric privacy laws, including the Illinois Biometric Information Privacy Act (BIPA). When you choose to enable your camera during a voice roleplay, the facial-expression feature transiently computes facial-geometry measurements within your browser to derive the numeric expression and engagement signals described in Section 1.1. We do not transmit or store the raw webcam video or the underlying facial-geometry measurements. That biometric data is processed in real time on your device and is permanently destroyed as soon as the analysis that produces each derived signal is complete. We retain only the derived numeric signals, tied to their roleplay session, until you delete that session or close your account. In no event will we retain biometric data, or signals derived from it, longer than the purpose for which it was collected requires, and in any case no later than three (3) years after your last interaction with the Service. We do not sell, lease, trade, or otherwise profit from biometric data, and we do not disclose it to any third party except as needed to provide the facial-expression feature you have requested — namely, sharing the derived numeric signals with the foundation-model provider that generates your delivery feedback — and only with your consent.”
Open citationJul 20, 2026retentionmedium
data sharing
Latest stance: third party or vendor sharing
“This subsection is our written retention schedule and destruction policy for biometric data, published as required by applicable biometric privacy laws, including the Illinois Biometric Information Privacy Act (BIPA). When you choose to enable your camera during a voice roleplay, the facial-expression feature transiently computes facial-geometry measurements within your browser to derive the numeric expression and engagement signals described in Section 1.1. We do not transmit or store the raw webcam video or the underlying facial-geometry measurements. That biometric data is processed in real time on your device and is permanently destroyed as soon as the analysis that produces each derived signal is complete. We retain only the derived numeric signals, tied to their roleplay session, until you delete that session or close your account. In no event will we retain biometric data, or signals derived from it, longer than the purpose for which it was collected requires, and in any case no later than three (3) years after your last interaction with the Service. We do not sell, lease, trade, or otherwise profit from biometric data, and we do not disclose it to any third party except as needed to provide the facial-expression feature you have requested — namely, sharing the derived numeric signals with the foundation-model provider that generates your delivery feedback — and only with your consent.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Quotain is headquartered in the United States and processes Customer Data in the United States. Our service providers may process Customer Data in other countries. Where required by applicable law, we rely on standard contractual clauses or other lawful transfer mechanisms with our service providers.”
Open citationJul 20, 2026retentionhigh
data sharing
Latest stance: sale or sell
“Access, export, correction, and deletion. You may request a copy of your personal information, ask us to correct inaccurate information, or ask us to delete your personal information by emailing privacy@quotain.com . We aim to respond within thirty (30) days of receiving a verified request, subject to extensions permitted by applicable law. If your organization is the controller of the relevant Customer Data, we may refer your request to your organization's administrator. Communications. You can unsubscribe from marketing emails using the link in the email. We will continue to send service-related messages (security alerts, billing notices, and similar). Cookies and analytics. See our Cookie Notice for choices about cookies and similar technologies. Deleting content and closing your account. You can delete certain content, such as voice recordings, directly in the product. To close your account and delete the associated Customer Data, email privacy@quotain.com ; we target a 30-day response, subject to any information we are required to retain to meet legal obligations. Do Not Track and opt-out preference signals. Some browsers send "Do Not Track" (DNT) or Global Privacy Control (GPC) signals. There is no common industry standard for responding to DNT, and we do not respond to it. Because we do not sell or share personal information (see Section 8), opt-out preference signals such as GPC have no sale or sharing to act on; where applicable law requires, we honor them as opt-out requests.”
Open citationJul 20, 2026privacyhigh
data sharing
Latest stance: sale or sell
“We do not sell personal information within the meaning of the State Privacy Laws. We do not share personal information for cross-context behavioral advertising. We do not process personal information for targeted advertising purposes. We do not use personal information to engage in profiling that results in legal or similarly significant effects.”
Open citationJul 20, 2026privacyhigh
data sharing
Latest stance: sale or sell
“California Shine the Light. California residents may request information about disclosures of personal information to third parties for their direct marketing purposes. We do not make such disclosures. Nevada. Nevada residents may request that we not sell their personal information. We do not sell personal information, but you may direct any inquiry to privacy@quotain.com .”
Open citationJul 20, 2026traininghigh
data sharing
Latest stance: sale or sell
“No sale or unauthorized sharing. We do not sell, rent, lease, or share Customer Data with third parties for their own marketing, advertising, or commercial purposes. Foundation-model training. We do not direct or authorize our model providers to use Customer Data to train foundation models. Targeted advertising and profiling. We do not process Customer Data for targeted advertising, and we do not use Customer Data to make automated decisions that produce legal or similarly significant effects about you.”
Open citationJul 20, 2026trainingmedium
data sharing
Latest stance: third party or vendor sharing
“No sale or unauthorized sharing. We do not sell, rent, lease, or share Customer Data with third parties for their own marketing, advertising, or commercial purposes. Foundation-model training. We do not direct or authorize our model providers to use Customer Data to train foundation models. Targeted advertising and profiling. We do not process Customer Data for targeted advertising, and we do not use Customer Data to make automated decisions that produce legal or similarly significant effects about you.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We share Customer Data only with the following categories of recipients, and only to the extent necessary for the purposes listed in Section 2: Service providers (subprocessors) : cloud infrastructure (Vercel, Neon, Cloudflare R2), foundation-model providers (such as OpenAI and Anthropic, accessed via the Vercel AI Gateway), voice and real-time providers (Deepgram, ElevenLabs, LiveKit), observability (Langfuse, Sentry, PostHog), and email delivery (Resend). A current list of subprocessors is maintained at /trust/subprocessors . These providers may process Customer Data only on our documented instructions and under written contracts that require appropriate confidentiality and security safeguards. Your organization : administrators and other authorized members of the organization you belong to within the Service may see your roleplay activity, transcripts, recordings, and scorecards in accordance with the access controls you and your organization configure. Legal and safety : law enforcement, regulators, courts, and other authorities when we have a good-faith belief that disclosure is required by law or is necessary to protect rights, safety, or property. Business transfers : a successor entity in connection with a merger, acquisition, financing, reorganization, or sale of assets. Any successor will be bound by commitments at least as protective as those in this Privacy Policy. Professional advisors : our auditors, lawyers, accountants, and insurers, in the ordinary course of their services to us and under duties of confidentiality.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Arbitrations will be administered by JAMS ( www.jamsadr.com ). Claims under US$250,000 (excluding fees and interest) will use JAMS' Streamlined Arbitration Rules; larger claims will use JAMS' Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be conducted in the county where you live. All arbitration materials and documents are confidential. The Federal Arbitration Act governs the interpretation and enforcement of this Section 11.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The arbitrator has authority to resolve all arbitrable disputes, including questions about the scope and enforceability of this arbitration agreement — except that courts (not arbitrators) will decide: (a) challenges to the class-action waiver below; (b) disputes about arbitration fees; and (c) which version of this agreement applies. The arbitrator may award the same relief as a court, but on an individual basis only. The arbitrator's award is final and binding.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“BY AGREEING TO ARBITRATION, YOU AND COMPANY WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR ALL COVERED CLAIMS.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER YOU NOR COMPANY MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. If a court finds this class-action waiver unenforceable as to a specific claim, that claim may be litigated in state or federal court in Delaware; all other claims remain subject to arbitration.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to legal@quotain.com . Your notice must include your name, the email address associated with your Account, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“These Terms and any dispute arising out of or related to these Terms or the Site are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. For any claim or dispute not subject to the arbitration provisions in Section 11, you and Company consent to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware.”
Open citationJul 20, 2026privacyhigh
content license
Latest stance: sublicensable or transferable
“Subject to these Terms and any subscription agreement between Company and your organization, Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site in accordance with the documentation for the features you or your organization have subscribed to.”
Open citationJul 20, 2026indemnity / liabilitymedium
legal burden
Latest stance: indemnity
“You agree to defend, indemnify, and hold harmless Company and its officers, employees, and agents from any third-party claims and reasonable costs or attorneys' fees arising out of (a) your use of the Site, (b) your violation of these Terms, or (c) your violation of any applicable law or regulation. We may assume control of the defense of any such claim at your expense, and you agree to cooperate with our defense. You agree not to settle any such claim without our prior written consent. We will use reasonable efforts to notify you promptly of any claim we become aware of.”
Open citationJul 20, 2026privacymedium
content license
Latest stance: broad license
“Subject to these Terms and any subscription agreement between Company and your organization, Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site in accordance with the documentation for the features you or your organization have subscribed to.”
Open citationJul 20, 2026confidentialitymedium
content license
Latest stance: broad license
“If you provide Company with suggestions, comments, or other feedback about the Site (" Feedback "), you grant Company a non-exclusive, royalty-free, worldwide license to use that Feedback to operate and improve the Service. Feedback is not Customer Data. Please do not submit any Feedback that you consider confidential or proprietary.”
Open citationJul 20, 2026retentionmedium
content license
Latest stance: broad license
“You grant Company a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display Customer Data solely as necessary to provide the Service to you and your organization, to maintain backups and audit logs, and to comply with law. This license terminates when the relevant Customer Data is deleted in accordance with our Privacy Policy .”
Open citationJul 20, 2026commercial usehigh
data sharing
Latest stance: sale or sell
“You may not: (a) license, sell, rent, lease, transfer, assign, or distribute the Site or any non-Customer-Data content on it; (b) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (c) access the Site in order to build a similar or competing product or service; or (d) copy, reproduce, distribute, republish, download, display, post, or transmit any non-Customer-Data part of the Site except as expressly permitted by these Terms. All copyright and proprietary notices on the Site must be retained on any copies you are permitted to make.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The website located at quotain.com and the product located at app.quotain.com (collectively, the " Site ") are owned and operated by Eden AI, Inc., a Delaware corporation doing business as Quotain (" Company ," " Quotain ," " us ," " our ," and " we "). Certain features of the Site may be subject to additional guidelines or rules posted on the Site, which are incorporated by reference into these Terms. These Terms of Use (" Terms ") govern your use of the Site. By accessing or using the Site, or by clicking "I agree" (or a similar control) when that option is presented to you, you agree to these Terms on behalf of yourself and the entity you represent, and you confirm that you have the authority to do so. You must be at least 18 years old to use the Site. If you do not agree to these Terms, do not use the Site. IMPORTANT — PLEASE READ SECTION 11 CAREFULLY. It contains an agreement to resolve disputes through binding individual arbitration instead of in court, and includes a waiver of class-action rights and jury-trial rights. You have 30 days to opt out of the arbitration agreement, as described in Section 11.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“If 100 or more substantially similar arbitration demands are filed against Company within a 30-day period by the same law firm or coordinated group, JAMS will batch them into groups of 100 and appoint one arbitrator per batch, with one set of fees per batch.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Except as described below, you and Company agree to resolve all disputes arising out of or relating to the Site or these Terms through binding individual arbitration — not in court. Exceptions are: (a) claims that qualify for small-claims court, brought on an individual basis; and (b) requests for equitable relief related to intellectual property (such as trademarks, trade secrets, or copyrights). This arbitration agreement applies to all claims, including those that arose before you agreed to these Terms.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Before starting arbitration, the parties agree to try to resolve the dispute informally. The party raising the dispute must send written notice to legal@quotain.com (an "Informal Notice"). Within 45 days of receiving the Informal Notice, the parties will meet by phone or video in good faith. If the dispute is not resolved within 60 days of the Informal Notice, either party may start arbitration.”
Open citationGenerated from live stance events. Informational only, not legal advice.