Monday AI policy evolution

“6. Monitoring and Improvement . monday.com does not use Customer Data and/or Content to train artificial intelligence models and does not allow others to do so. Notwithstanding anything to the contrary in the Agreement, we may access and use data of your interaction with, and your use of monday AI in order to monitor and improve the Services, for example, to ensure that features work as intended, to comply with legal obligations, monitor, prevent, or debug abusive, unlawful or harmful activities, and to adapt our Services to better meet user needs. Such data will not be shared with third parties and may be retained by us for up to 60 days. Your Admin(s) can opt-out your Account from use of Customer Data and/or Content to improve our Services, by contacting our Support here or via [email protected] . To clarify, regardless of whether your Admin(s) opts-out, such data will not be used to train models.”

“6. Monitoring and Improvement . monday.com does not use Customer Data and/or Content to train artificial intelligence models and does not allow others to do so. Notwithstanding anything to the contrary in the Agreement, we may access and use data of your interaction with, and your use of monday AI in order to monitor and improve the Services, for example, to ensure that features work as intended, to comply with legal obligations, monitor, prevent, or debug abusive, unlawful or harmful activities, and to adapt our Services to better meet user needs. Such data will not be shared with third parties and may be retained by us for up to 60 days. Your Admin(s) can opt-out your Account from use of Customer Data and/or Content to improve our Services, by contacting our Support here or via [email protected] . To clarify, regardless of whether your Admin(s) opts-out, such data will not be used to train models.”

“To provide our Prospects, Users, Technology Partners and Customers with assistance and support, to test and monitor the Services, diagnose or fix technical issues, and to train our Customers’ and Customer-facing staff (Performance of Contract; Legitimate Interests) ;”

“Children : O ur Services are not designed to attract children who are underage according to data protection laws in their respective jurisdiction s. We do not knowingly or intentionally collect personal data from such underage children and do not wish to do so. W e request that anyone underage refrains from providing their personal data to us. I f you believe that we might have any such data, please contact us at privacy@ monday.com . If we are made aware that a person who is underage according to the law applicable to them is using the Services, we will attempt to prohibit and block such use and will make our best efforts to promptly delete any personal data stored with us with regard to such child , except where retention is required for legal purposes. For the purposes of the CCPA, monday.com does not knowingly sell or share the personal information of individuals under the age of 16. If you believe that we might have any such data, please contact us by email at [email protected] .”

“While privacy laws vary between jurisdictions, monday.com, its affiliates and Service Providers are each committed to protect personal data in accordance with this Privacy Policy, customary and reasonable industry standards, and such appropriate lawful mechanisms and contractual terms requiring adequate data protection, regardless of any lesser legal requirements that may apply in the jurisdiction to which such data is transferred.”

“If you wish to exercise your privacy rights under applicable law (including the EU or UK GDPR, Swiss Federal Data Protection Act, Israel’s Protection of Privacy Law, or the CCPA), such as (each to the extent applicable to you under the laws which apply to you) – the right to know/request access to (specific pieces of personal data collected; categories of personal data collected; categories of sources from whom the personal data was collected; purpose of collecting personal data; categories of third parties with whom we have disclosed personal data), to request rectification or erasure of your personal data held with monday.com, or to restrict or object to such personal data’s processing (including the right to direct us not to sell your personal data to third parties now or in the future), or to obtain a copy or port such personal data, or the right to equal Services and prices (e.g. freedom from discrimination) – please contact us by email at [email protected] . If you are a GDPR-protected individual, you also have the right to lodge a complaint with the relevant supervisory authority in the EEA or the UK, as applicable.”

“If you wish to exercise your privacy rights under applicable law (including the EU or UK GDPR, Swiss Federal Data Protection Act, Israel’s Protection of Privacy Law, or the CCPA), such as (each to the extent applicable to you under the laws which apply to you) – the right to know/request access to (specific pieces of personal data collected; categories of personal data collected; categories of sources from whom the personal data was collected; purpose of collecting personal data; categories of third parties with whom we have disclosed personal data), to request rectification or erasure of your personal data held with monday.com, or to restrict or object to such personal data’s processing (including the right to direct us not to sell your personal data to third parties now or in the future), or to obtain a copy or port such personal data, or the right to equal Services and prices (e.g. freedom from discrimination) – please contact us by email at [email protected] . If you are a GDPR-protected individual, you also have the right to lodge a complaint with the relevant supervisory authority in the EEA or the UK, as applicable.”

“Certain data protection laws and regulations, such as the GDPR or the CCPA, typically distinguish between two main roles for parties processing personal data: the “data controller” (or under the CCPA, “business”), who determines the purposes and means of processing; and the “data processor” (or under the CCPA, “service provider”), who processes such data on behalf of the data controller (or business). Below we explain how these roles apply to our Services, to the extent that such laws and regulations apply.”

“To provide our Prospects, Users, Technology Partners and Customers with assistance and support, to test and monitor the Services, diagnose or fix technical issues, and to train our Customers’ and Customer-facing staff (Performance of Contract; Legitimate Interests) ;”

“Children : O ur Services are not designed to attract children who are underage according to data protection laws in their respective jurisdiction s. We do not knowingly or intentionally collect personal data from such underage children and do not wish to do so. W e request that anyone underage refrains from providing their personal data to us. I f you believe that we might have any such data, please contact us at privacy@ monday.com . If we are made aware that a person who is underage according to the law applicable to them is using the Services, we will attempt to prohibit and block such use and will make our best efforts to promptly delete any personal data stored with us with regard to such child , except where retention is required for legal purposes. For the purposes of the CCPA, monday.com does not knowingly sell or share the personal information of individuals under the age of 16. If you believe that we might have any such data, please contact us by email at [email protected] .”

“Children : O ur Services are not designed to attract children who are underage according to data protection laws in their respective jurisdiction s. We do not knowingly or intentionally collect personal data from such underage children and do not wish to do so. W e request that anyone underage refrains from providing their personal data to us. I f you believe that we might have any such data, please contact us at privacy@ monday.com . If we are made aware that a person who is underage according to the law applicable to them is using the Services, we will attempt to prohibit and block such use and will make our best efforts to promptly delete any personal data stored with us with regard to such child , except where retention is required for legal purposes. For the purposes of the CCPA, monday.com does not knowingly sell or share the personal information of individuals under the age of 16. If you believe that we might have any such data, please contact us by email at [email protected] .”

“Transfer of the Restricted personal data to third parties: (1) in accordance with this Privacy Policy, solely to the extent necessary to provide or improve the Integrated Google Services; (2) to comply with applicable laws and regulations; and (3) in connection with any change in control, including by means of merger, acquisition or purchase of substantially all of monday.com’s assets ( Performance of Contract; Legitimate Interests; Legal Obligation) ;”

“Data Location : We and our authorized Service Providers (defined below) maintain, store and process personal data in the United States (US), Europe, Israel, Australia, Guatemala, the Philippines, Brazil, Japan, Singapore, the United Kingdom (UK), and other locations as reasonably necessary for the proper performance and delivery of our Services, or as may be required by applicable law.”

“If you wish to exercise your privacy rights under applicable law (including the EU or UK GDPR, Swiss Federal Data Protection Act, Israel’s Protection of Privacy Law, or the CCPA), such as (each to the extent applicable to you under the laws which apply to you) – the right to know/request access to (specific pieces of personal data collected; categories of personal data collected; categories of sources from whom the personal data was collected; purpose of collecting personal data; categories of third parties with whom we have disclosed personal data), to request rectification or erasure of your personal data held with monday.com, or to restrict or object to such personal data’s processing (including the right to direct us not to sell your personal data to third parties now or in the future), or to obtain a copy or port such personal data, or the right to equal Services and prices (e.g. freedom from discrimination) – please contact us by email at [email protected] . If you are a GDPR-protected individual, you also have the right to lodge a complaint with the relevant supervisory authority in the EEA or the UK, as applicable.”

“If you wish to exercise your privacy rights under applicable law (including the EU or UK GDPR, Swiss Federal Data Protection Act, Israel’s Protection of Privacy Law, or the CCPA), such as (each to the extent applicable to you under the laws which apply to you) – the right to know/request access to (specific pieces of personal data collected; categories of personal data collected; categories of sources from whom the personal data was collected; purpose of collecting personal data; categories of third parties with whom we have disclosed personal data), to request rectification or erasure of your personal data held with monday.com, or to restrict or object to such personal data’s processing (including the right to direct us not to sell your personal data to third parties now or in the future), or to obtain a copy or port such personal data, or the right to equal Services and prices (e.g. freedom from discrimination) – please contact us by email at [email protected] . If you are a GDPR-protected individual, you also have the right to lodge a complaint with the relevant supervisory authority in the EEA or the UK, as applicable.”

“Certain data protection laws and regulations, such as the GDPR or the CCPA, typically distinguish between two main roles for parties processing personal data: the “data controller” (or under the CCPA, “business”), who determines the purposes and means of processing; and the “data processor” (or under the CCPA, “service provider”), who processes such data on behalf of the data controller (or business). Below we explain how these roles apply to our Services, to the extent that such laws and regulations apply.”