Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 28, 2026moderationhigh
content license
Latest stance: sublicensable or transferable
“The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Iterable shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Iterable’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable or sublicensable by you except with Iterable’s prior written consent. Iterable may transfer, assign or delegate these Terms and any or all of its rights and obligations without consent. These Terms (including the Privacy Policy and Anti-Spam Policy ) are the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority to bind Iterable in any respect whatsoever. Any notice that is required or permitted by this Agreement shall be in writing and shall be deemed effective upon receipt, when sent by confirmed email to legal@Iterable.com when delivered in person by nationally recognized overnight courier or mailed by first class, registered or certified mail, postage prepaid, to: Iterable, Inc., 71 Stevenson Street Suite 300, San Francisco, CA 94105, Attn: Legal.”
Open citationAug 28, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to modify these Terms. If we make material changes to these Terms, we will notify you via the Services and/or by email. You will be responsible for reviewing and becoming familiar with any such modifications. Your continued use of the Services following such notification constitutes your acceptance of the updated terms. If at any time you do not agree to the updated terms, you may terminate your use of the Services. You will still remain liable for any obligations incurred or charges accrued on or before the date of termination.”
Open citationAug 28, 2026ownershiplow
content ownership
Latest stance: user retains rights
“Your Proprietary Rights. As between you and Iterable, you own all rights, title and interest in and to all Customer Data. You understand and allow Iterable (i) the rights provided under these Terms to provide you the selected Services and (ii) to use your logo and name as appropriate on the Iterable website(s) and certain marketing materials.”
Open citationAug 28, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Provision of Services. Subject to these Terms, Iterable may provide Services, which are selected by you, solely for your own use, and not for the use or benefit of any third party. Iterable may change, suspend or discontinue the Services for any reason, at any time, including the availability of any feature. Iterable may also restrict your access to parts or all of the Services without notice or liability.”
Open citationAug 28, 2026subprocessors / sharinghigh
content license
Latest stance: sublicensable or transferable
“Your Responsibilities. You acknowledge and agree that if you provide data regarding your end users or e-mail campaigns to Iterable in connection with your use of the Services (“Customer Data”), you hereby grant Iterable a non-exclusive, worldwide, royalty-free, transferable right to use, modify, reproduce, and display such Customer Data (including all related intellectual property rights) to (i) provide the Services you have selected and (ii) improve the Services’ ability to deliver web and application analytics services to you. You warrant, represent and agree (i) that you have the authority to grant Iterable the rights set forth above as well as the rights to any Customer Data that you provide through the Services, (ii) you bear all responsibility and liability for the accuracy, completeness, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right of the Customer Data and Iterable’s access, possession and use as permitted herein, (iii) you are responsible to provide notice and obtain any legally required consent for your collection, use and disclosure of Customer Data to the Services, (iv) you will not contribute or provide any Customer Data or content that (a) infringes or violates any copyright or trademark or trade secret of another party, (b) infringes any intellectual property right or the privacy or publicity rights of another, (c) is libelous, defamatory, obscene, pornographic, harassing, hateful, offensive or otherwise violates any law or right of any third party, (d) contains a virus, trojan horse, worm, or other computer programming routine or engine intended to detrimentally interfere with any system, data or information, or (e) causes damage to the Iterable Services or its customers in any way.”
Open citationAug 28, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You agree that the Terms, and your relationship with Iterable will be governed by the laws of the State of California, U.S.A. regardless of conflict of laws principles. You agree that all claims related to the Terms can only be litigated in the federal or state courts in San Francisco, California, USA and agree to personal jurisdiction in those courts. However, you agree that Iterable can apply for injunctive remedies in any jurisdiction. You must comply with all domestic and international export laws and regulations that apply to your use of the Services, such as software. These laws include restrictions on destinations, end users, and end use. Use of the Services is not authorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation, this section. To the extent that the following provision is not in conflict with applicable law, you may only resolve disputes with us on an individual basis and may not bring a claim or proceed in a group arbitration proceeding as a plaintiff or a class member in a class, consolidated, or representative action.”
Open citationAug 28, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Limitation of Liability. ITERABLE’S LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE LESSER OF THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DAY THE ACT OR OMISSION OCCURRED THAT GAVE RISE TO YOUR CLAIM OR $100USD.”
Open citationAug 28, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“You acknowledge and agree that (i) you are legally permitted to entered into these Terms, (ii) Iterable has no special relationship with or fiduciary duty to you, and (iii) Iterable has no control over, and no duty to take any action regarding your Customer Data or messaging that you provide through the Services. Other than as expressly stated, Iterable does not make any commitments about the specific functionality available through the Services, their reliability, availability or ability to meet your needs. THE SERVICES AND ANY SOFTWARE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TO THE FULLEST EXTENT ALLOWED BY LAW, ITERABLE DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, RELIABILITY, AVAILABILITY, COMPLETENESS, LEGALITY OR OPERABILITY OF THE MATERIAL PROVIDED THROUGH THE SERVICES. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT ITERABLE IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM RESULTING FROM (1) USE OF THE SERVICES; (2) DOWNLOADING INFORMATION CONTAINED ON THE SERVICES; (3) UNAUTHORIZED DISCLOSURE OF IMAGES, INFORMATION OR DATA THROUGH THE SERVICES; AND (4) THE INABILITY TO ACCESS OR RETRIEVE ANY DATA FROM THE SERVICES, INCLUDING, WITHOUT LIMITATION, HARM CAUSED BY VIRUSES OR ANY SIMILAR DESTRUCTIVE PROGRAM.”
Open citationAug 28, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Iterable may terminate or suspend any and all Services immediately, without prior notice or liability, if you breach any of the terms or conditions of this Agreement. Upon any such termination, your right to use the Services will immediately cease. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, indemnity, limitation of liability and warranty disclaimer.”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Our legal basis for processing Please see the “Insight and analysis – Site” section above to learn about the legal basis that we rely on to collect data via the use of Cookies.Where we use your personal data to display online personal advertising to you, we rely on the consent that you have provided in respect of the collection of such data, or it is otherwise in our legitimate interests to promote our Site and Services to you.Our third party partners may rely on a different lawful basis in respect of their use of your personal data. Please read the privacy policy of the relevant third-party provider, as set out in our Cookie Policy and/or our Cookie preference centre. If we advertise to you on social media and other platforms We share your email address (usually in an encrypted or ‘hashed’ form) with third-party providers of social media platforms and other services, such as Facebook and LinkedIn and other similar platforms (“Social Platforms”), so that the third party providers can try to “match” your data with the data of their registered users of their Social Platforms. Where there is a successful match, we will display our advertising to you when you use the relevant Social Platform (e.g. on your LinkedIn newsfeed). This is known as “custom audience” advertising, because we “customise” the audience that we want to reach on the relevant service.Some of the advertising that you see may be personalised to you. The data that we use to personalise our advertising, such as your Profile Data and Behavioural Data, will not be provided to the third-party providers of the Social Platforms.”
Open citationJul 31, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Iterable is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). If you have an unresolved privacy complaint, you may also refer this to your data protection authority and we will work with them to resolve your concern. In certain circumstances, the Data Privacy Framework provides the right to invoke binding arbitration to resolve complaints which were unable to be resolved by other means, this is described in on the Data Privacy Framework Website.”
Open citationJul 31, 2026traininghigh
model training
Latest stance: training permitted
“If you complete our surveys or provide feedback on your experience of our Site and/or our Services From time to time, we will invite you to provide feedback about us, our Site and Services in the form of online surveys. We will collect and process your Identity Data, Contact Data and, if applicable, certain Profile Data and Transaction Data, as well as any other personal data you choose to volunteer in your survey response or other feedback. We use this information to help us to monitor and improve our Site and Services, to assist with the selection of future product and service lines and to train our personnel.You can also voluntarily provide feedback by email or via our Chatbot on our Site. Our legal basis for processingIt is in our legitimate interest to use the personal data provided by you so that we can improve our Site and our Products and Services and provide them in an effective way.”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Please see the “Insight and analysis -Site” section above to learn more about how we personalise advertising to you. This activity is also subject to the privacy choices you have elected to make on such Social Platforms.Our legal basis for processingWe will only share your personal data with the third-party providers of the Social Platforms, so that we can advertise our Products and Services to you when you use those Platforms, where you have provided your consent. If we advertise to other people who share similar interests and characteristics to you We will provide your personal data to third-party providers of other services as described in the “If we advertise to you on social media and other platforms” and the “Insight and analysis – Site” sections. If you are a user of those third-party services, we may ask the third-party providers of those services to find other registered users of their services who share similar interests and characteristics to you, which will be based on information that the third party holds about you and its other registered users.This is known as “lookalike” audience advertising because we are trying to show our advertising to people who “look like” you. Please note that such activity is also subject to the privacy choices you have elected to make on such third-party services.Our legal basis for processingIt is in our legitimate interests to share your personal data with the third-party providers of other services so that we can advertise our Services to other individuals that use those services and share similar interests and characteristics with you, although where this activity is undertaken through the use of Cookies please see the “Insight, and analysis – Site” section above) to learn about the legal basis that we rely on.”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“When processing your personal data, we may need to share it with third parties (including other Group Companies), as set out in the table below. This list is non-exhaustive and there may be circumstances where we need to share personal data with other third parties .”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Iterable Group Companies We may share information with our Group Companies in order to work on your Customer account, provide technical support and to support our B2B marketing activities. Our Customers We may share personal data with our Customers for the purposes of providing them with Services. Our event coordinators/ third party venues We may share personal data with various event suppliers and/or partners and venues in order to arrange our events. Third-party IT suppliers We may share personal data with third parties who support us in providing our Site and help provide, run, and manage our internal IT systems. Such third parties may also include, for example, providers of information technology, cloud-based software-as-a-service providers, identity management, website design, hosting and management, data analysis, data back-up, security, and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them. We may also share your personal data with third-party service providers to assist us with insight analytics. These providers are described in our Cookie Policy . Payment providers and banks We may share personal data with third parties who assist us with our invoicing and/or making/receiving payments. Advertising partners We share personal data with third party advertising partners, including those set out in our Cookie Policy and/or our Cookie preference centre when you use our Site.”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“This data is used to provide you with, and measure the effectiveness of, online personalised advertising and for other advertising related activities. Third-party post/email marketing and CRM specialists We may share personal data with specialist suppliers who assist us in managing our marketing database and sending out email marketing communications. Partners We operate a partner ecosystem. When a Customer signs up with a partner it must agree to partner the terms of service and it will obtain the appropriate consents in order for us to share End User data with them. Auditors, lawyers, accountants and other professional advisers We may share personal data with professional services firms who advise and assist us in relation to the lawful and effective management of our organisation and in relation to any disputes we may become involved in. Law enforcement or other government and regulatory agencies and bodies We may share personal data with law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with, applicable law or regulation. Other third parties Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Non-EEA countries do not have the same data protection laws as the UK and the EEA. In particular, non-EEA countries may not provide the same degree of protection for your personal data. However, when transferring your personal data outside the UK or the EEA, we will ensure that, where required by applicable law, at least one of the following safeguards is implemented: (1) we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government or the European Commission; or (2) where we use certain service providers, we may use specific contracts approved by the UK Government or the European Commission referred to as the “Standard Contractual Clauses” or “SCCs” which give personal data the same protection it has in the UK and EU.”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If you are an EU, UK, or Swiss Individual, where we transfer your personal data to third party services providers who perform services for us or on our behalf, we are responsible for the processing of that data by them and will remain liable if they process your personal data in a manner inconsistent with the EU-GDPR, UK-GDPR, or Swiss-FADP, as applicable, or the DPF Principles referred to in this section, unless we prove that we are not responsible for the event giving rise to the damage.”
Open citationJul 31, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If we’ve shared your personal data with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal data with so that you can contact them directly. Your right to data portability You have the right, in certain circumstances, to obtain personal data you have provided to us (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer it to your chosen third party. Your right to object You can ask us to stop processing your personal data, and we will do so, if we are: (i) relying on our own or someone else’s legitimate interest to process your personal data, except if we can demonstrate compelling legal grounds for the processing; or (ii) processing your personal data for direct marketing purposes. Your rights in relation to automated decision-making and profiling You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for the entering into, or the performance of, a contract between you and us. Your right to withdraw consent If we rely on your consent (or explicit consent) as our legal basis for processing your personal data, you have the right to withdraw that consent at any time.”
Open citationJul 31, 2026privacyhigh
data sharing
Latest stance: sale or sell
“Iterable does not sell your personal information or share information for cross context behavioural advertising. You can exercise your rights at this link .”
Open citationJul 31, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Provision of Services. Subject to these Terms, Iterable may provide Services, which are selected by you, solely for your own use, and not for the use or benefit of any third party. Iterable may change, suspend or discontinue the Services for any reason, at any time, including the availability of any feature. Iterable may also restrict your access to parts or all of the Services without notice or liability.”
Open citationJul 31, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to modify these Terms. If we make material changes to these Terms, we will notify you via the Services and/or by email. You will be responsible for reviewing and becoming familiar with any such modifications. Your continued use of the Services following such notification constitutes your acceptance of the updated terms. If at any time you do not agree to the updated terms, you may terminate your use of the Services. You will still remain liable for any obligations incurred or charges accrued on or before the date of termination.”
Open citationJul 31, 2026ownershiplow
content ownership
Latest stance: user retains rights
“Your Proprietary Rights. As between you and Iterable, you own all rights, title and interest in and to all Customer Data. You understand and allow Iterable (i) the rights provided under these Terms to provide you the selected Services and (ii) to use your logo and name as appropriate on the Iterable website(s) and certain marketing materials.”
Open citationJul 31, 2026moderationhigh
content license
Latest stance: sublicensable or transferable
“The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Iterable shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Iterable’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable or sublicensable by you except with Iterable’s prior written consent. Iterable may transfer, assign or delegate these Terms and any or all of its rights and obligations without consent. These Terms (including the Privacy Policy and Anti-Spam Policy ) are the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority to bind Iterable in any respect whatsoever. Any notice that is required or permitted by this Agreement shall be in writing and shall be deemed effective upon receipt, when sent by confirmed email to legal@Iterable.com when delivered in person by nationally recognized overnight courier or mailed by first class, registered or certified mail, postage prepaid, to: Iterable, Inc., 71 Stevenson Street Suite 300, San Francisco, CA 94105, Attn: Legal.”
Open citationJul 31, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Limitation of Liability. ITERABLE’S LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE LESSER OF THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DAY THE ACT OR OMISSION OCCURRED THAT GAVE RISE TO YOUR CLAIM OR $100USD.”
Open citationJul 31, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“You acknowledge and agree that (i) you are legally permitted to entered into these Terms, (ii) Iterable has no special relationship with or fiduciary duty to you, and (iii) Iterable has no control over, and no duty to take any action regarding your Customer Data or messaging that you provide through the Services. Other than as expressly stated, Iterable does not make any commitments about the specific functionality available through the Services, their reliability, availability or ability to meet your needs. THE SERVICES AND ANY SOFTWARE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TO THE FULLEST EXTENT ALLOWED BY LAW, ITERABLE DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, RELIABILITY, AVAILABILITY, COMPLETENESS, LEGALITY OR OPERABILITY OF THE MATERIAL PROVIDED THROUGH THE SERVICES. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT ITERABLE IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM RESULTING FROM (1) USE OF THE SERVICES; (2) DOWNLOADING INFORMATION CONTAINED ON THE SERVICES; (3) UNAUTHORIZED DISCLOSURE OF IMAGES, INFORMATION OR DATA THROUGH THE SERVICES; AND (4) THE INABILITY TO ACCESS OR RETRIEVE ANY DATA FROM THE SERVICES, INCLUDING, WITHOUT LIMITATION, HARM CAUSED BY VIRUSES OR ANY SIMILAR DESTRUCTIVE PROGRAM.”
Open citationJul 31, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Iterable may terminate or suspend any and all Services immediately, without prior notice or liability, if you breach any of the terms or conditions of this Agreement. Upon any such termination, your right to use the Services will immediately cease. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, indemnity, limitation of liability and warranty disclaimer.”
Open citationJul 31, 2026subprocessors / sharinghigh
content license
Latest stance: sublicensable or transferable
“Your Responsibilities. You acknowledge and agree that if you provide data regarding your end users or e-mail campaigns to Iterable in connection with your use of the Services (“Customer Data”), you hereby grant Iterable a non-exclusive, worldwide, royalty-free, transferable right to use, modify, reproduce, and display such Customer Data (including all related intellectual property rights) to (i) provide the Services you have selected and (ii) improve the Services’ ability to deliver web and application analytics services to you. You warrant, represent and agree (i) that you have the authority to grant Iterable the rights set forth above as well as the rights to any Customer Data that you provide through the Services, (ii) you bear all responsibility and liability for the accuracy, completeness, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right of the Customer Data and Iterable’s access, possession and use as permitted herein, (iii) you are responsible to provide notice and obtain any legally required consent for your collection, use and disclosure of Customer Data to the Services, (iv) you will not contribute or provide any Customer Data or content that (a) infringes or violates any copyright or trademark or trade secret of another party, (b) infringes any intellectual property right or the privacy or publicity rights of another, (c) is libelous, defamatory, obscene, pornographic, harassing, hateful, offensive or otherwise violates any law or right of any third party, (d) contains a virus, trojan horse, worm, or other computer programming routine or engine intended to detrimentally interfere with any system, data or information, or (e) causes damage to the Iterable Services or its customers in any way.”
Open citationJul 31, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You agree that the Terms, and your relationship with Iterable will be governed by the laws of the State of California, U.S.A. regardless of conflict of laws principles. You agree that all claims related to the Terms can only be litigated in the federal or state courts in San Francisco, California, USA and agree to personal jurisdiction in those courts. However, you agree that Iterable can apply for injunctive remedies in any jurisdiction. You must comply with all domestic and international export laws and regulations that apply to your use of the Services, such as software. These laws include restrictions on destinations, end users, and end use. Use of the Services is not authorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation, this section. To the extent that the following provision is not in conflict with applicable law, you may only resolve disputes with us on an individual basis and may not bring a claim or proceed in a group arbitration proceeding as a plaintiff or a class member in a class, consolidated, or representative action.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Please see the “Insight and analysis -Site” section above to learn more about how we personalise advertising to you. This activity is also subject to the privacy choices you have elected to make on such Social Platforms.Our legal basis for processingWe will only share your personal data with the third-party providers of the Social Platforms, so that we can advertise our Products and Services to you when you use those Platforms, where you have provided your consent. If we advertise to other people who share similar interests and characteristics to you We will provide your personal data to third-party providers of other services as described in the “If we advertise to you on social media and other platforms” and the “Insight and analysis – Site” sections. If you are a user of those third-party services, we may ask the third-party providers of those services to find other registered users of their services who share similar interests and characteristics to you, which will be based on information that the third party holds about you and its other registered users.This is known as “lookalike” audience advertising because we are trying to show our advertising to people who “look like” you. Please note that such activity is also subject to the privacy choices you have elected to make on such third-party services.Our legal basis for processingIt is in our legitimate interests to share your personal data with the third-party providers of other services so that we can advertise our Services to other individuals that use those services and share similar interests and characteristics with you, although where this activity is undertaken through the use of Cookies please see the “Insight, and analysis – Site” section above) to learn about the legal basis that we rely on.”
Open citationJul 20, 2026traininghigh
model training
Latest stance: training permitted
“If you complete our surveys or provide feedback on your experience of our Site and/or our Services From time to time, we will invite you to provide feedback about us, our Site and Services in the form of online surveys. We will collect and process your Identity Data, Contact Data and, if applicable, certain Profile Data and Transaction Data, as well as any other personal data you choose to volunteer in your survey response or other feedback. We use this information to help us to monitor and improve our Site and Services, to assist with the selection of future product and service lines and to train our personnel.You can also voluntarily provide feedback by email or via our Chatbot on our Site. Our legal basis for processingIt is in our legitimate interest to use the personal data provided by you so that we can improve our Site and our Products and Services and provide them in an effective way.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Our legal basis for processing Please see the “Insight and analysis – Site” section above to learn about the legal basis that we rely on to collect data via the use of Cookies.Where we use your personal data to display online personal advertising to you, we rely on the consent that you have provided in respect of the collection of such data, or it is otherwise in our legitimate interests to promote our Site and Services to you.Our third party partners may rely on a different lawful basis in respect of their use of your personal data. Please read the privacy policy of the relevant third-party provider, as set out in our Cookie Policy and/or our Cookie preference centre. If we advertise to you on social media and other platforms We share your email address (usually in an encrypted or ‘hashed’ form) with third-party providers of social media platforms and other services, such as Facebook and LinkedIn and other similar platforms (“Social Platforms”), so that the third party providers can try to “match” your data with the data of their registered users of their Social Platforms. Where there is a successful match, we will display our advertising to you when you use the relevant Social Platform (e.g. on your LinkedIn newsfeed). This is known as “custom audience” advertising, because we “customise” the audience that we want to reach on the relevant service.Some of the advertising that you see may be personalised to you. The data that we use to personalise our advertising, such as your Profile Data and Behavioural Data, will not be provided to the third-party providers of the Social Platforms.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“When processing your personal data, we may need to share it with third parties (including other Group Companies), as set out in the table below. This list is non-exhaustive and there may be circumstances where we need to share personal data with other third parties .”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Iterable Group Companies We may share information with our Group Companies in order to work on your Customer account, provide technical support and to support our B2B marketing activities. Our Customers We may share personal data with our Customers for the purposes of providing them with Services. Our event coordinators/ third party venues We may share personal data with various event suppliers and/or partners and venues in order to arrange our events. Third-party IT suppliers We may share personal data with third parties who support us in providing our Site and help provide, run, and manage our internal IT systems. Such third parties may also include, for example, providers of information technology, cloud-based software-as-a-service providers, identity management, website design, hosting and management, data analysis, data back-up, security, and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them. We may also share your personal data with third-party service providers to assist us with insight analytics. These providers are described in our Cookie Policy . Payment providers and banks We may share personal data with third parties who assist us with our invoicing and/or making/receiving payments. Advertising partners We share personal data with third party advertising partners, including those set out in our Cookie Policy and/or our Cookie preference centre when you use our Site.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“This data is used to provide you with, and measure the effectiveness of, online personalised advertising and for other advertising related activities. Third-party post/email marketing and CRM specialists We may share personal data with specialist suppliers who assist us in managing our marketing database and sending out email marketing communications. Partners We operate a partner ecosystem. When a Customer signs up with a partner it must agree to partner the terms of service and it will obtain the appropriate consents in order for us to share End User data with them. Auditors, lawyers, accountants and other professional advisers We may share personal data with professional services firms who advise and assist us in relation to the lawful and effective management of our organisation and in relation to any disputes we may become involved in. Law enforcement or other government and regulatory agencies and bodies We may share personal data with law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with, applicable law or regulation. Other third parties Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Non-EEA countries do not have the same data protection laws as the UK and the EEA. In particular, non-EEA countries may not provide the same degree of protection for your personal data. However, when transferring your personal data outside the UK or the EEA, we will ensure that, where required by applicable law, at least one of the following safeguards is implemented: (1) we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government or the European Commission; or (2) where we use certain service providers, we may use specific contracts approved by the UK Government or the European Commission referred to as the “Standard Contractual Clauses” or “SCCs” which give personal data the same protection it has in the UK and EU.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If you are an EU, UK, or Swiss Individual, where we transfer your personal data to third party services providers who perform services for us or on our behalf, we are responsible for the processing of that data by them and will remain liable if they process your personal data in a manner inconsistent with the EU-GDPR, UK-GDPR, or Swiss-FADP, as applicable, or the DPF Principles referred to in this section, unless we prove that we are not responsible for the event giving rise to the damage.”
Open citationJul 20, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If we’ve shared your personal data with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal data with so that you can contact them directly. Your right to data portability You have the right, in certain circumstances, to obtain personal data you have provided to us (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer it to your chosen third party. Your right to object You can ask us to stop processing your personal data, and we will do so, if we are: (i) relying on our own or someone else’s legitimate interest to process your personal data, except if we can demonstrate compelling legal grounds for the processing; or (ii) processing your personal data for direct marketing purposes. Your rights in relation to automated decision-making and profiling You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for the entering into, or the performance of, a contract between you and us. Your right to withdraw consent If we rely on your consent (or explicit consent) as our legal basis for processing your personal data, you have the right to withdraw that consent at any time.”
Open citationJul 20, 2026privacyhigh
data sharing
Latest stance: sale or sell
“Iterable does not sell your personal information or share information for cross context behavioural advertising. You can exercise your rights at this link .”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Iterable is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). If you have an unresolved privacy complaint, you may also refer this to your data protection authority and we will work with them to resolve your concern. In certain circumstances, the Data Privacy Framework provides the right to invoke binding arbitration to resolve complaints which were unable to be resolved by other means, this is described in on the Data Privacy Framework Website.”
Open citationJul 20, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You agree that the Terms, and your relationship with Iterable will be governed by the laws of the State of California, U.S.A. regardless of conflict of laws principles. You agree that all claims related to the Terms can only be litigated in the federal or state courts in San Francisco, California, USA and agree to personal jurisdiction in those courts. However, you agree that Iterable can apply for injunctive remedies in any jurisdiction. You must comply with all domestic and international export laws and regulations that apply to your use of the Services, such as software. These laws include restrictions on destinations, end users, and end use. Use of the Services is not authorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation, this section. To the extent that the following provision is not in conflict with applicable law, you may only resolve disputes with us on an individual basis and may not bring a claim or proceed in a group arbitration proceeding as a plaintiff or a class member in a class, consolidated, or representative action.”
Open citationJul 20, 2026subprocessors / sharinghigh
content license
Latest stance: sublicensable or transferable
“Your Responsibilities. You acknowledge and agree that if you provide data regarding your end users or e-mail campaigns to Iterable in connection with your use of the Services (“Customer Data”), you hereby grant Iterable a non-exclusive, worldwide, royalty-free, transferable right to use, modify, reproduce, and display such Customer Data (including all related intellectual property rights) to (i) provide the Services you have selected and (ii) improve the Services’ ability to deliver web and application analytics services to you. You warrant, represent and agree (i) that you have the authority to grant Iterable the rights set forth above as well as the rights to any Customer Data that you provide through the Services, (ii) you bear all responsibility and liability for the accuracy, completeness, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right of the Customer Data and Iterable’s access, possession and use as permitted herein, (iii) you are responsible to provide notice and obtain any legally required consent for your collection, use and disclosure of Customer Data to the Services, (iv) you will not contribute or provide any Customer Data or content that (a) infringes or violates any copyright or trademark or trade secret of another party, (b) infringes any intellectual property right or the privacy or publicity rights of another, (c) is libelous, defamatory, obscene, pornographic, harassing, hateful, offensive or otherwise violates any law or right of any third party, (d) contains a virus, trojan horse, worm, or other computer programming routine or engine intended to detrimentally interfere with any system, data or information, or (e) causes damage to the Iterable Services or its customers in any way.”
Open citationJul 20, 2026moderationhigh
content license
Latest stance: sublicensable or transferable
“The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Iterable shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Iterable’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable or sublicensable by you except with Iterable’s prior written consent. Iterable may transfer, assign or delegate these Terms and any or all of its rights and obligations without consent. These Terms (including the Privacy Policy and Anti-Spam Policy ) are the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority to bind Iterable in any respect whatsoever. Any notice that is required or permitted by this Agreement shall be in writing and shall be deemed effective upon receipt, when sent by confirmed email to legal@Iterable.com when delivered in person by nationally recognized overnight courier or mailed by first class, registered or certified mail, postage prepaid, to: Iterable, Inc., 71 Stevenson Street Suite 300, San Francisco, CA 94105, Attn: Legal.”
Open citationJul 20, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to modify these Terms. If we make material changes to these Terms, we will notify you via the Services and/or by email. You will be responsible for reviewing and becoming familiar with any such modifications. Your continued use of the Services following such notification constitutes your acceptance of the updated terms. If at any time you do not agree to the updated terms, you may terminate your use of the Services. You will still remain liable for any obligations incurred or charges accrued on or before the date of termination.”
Open citationJul 20, 2026ownershiplow
content ownership
Latest stance: user retains rights
“Your Proprietary Rights. As between you and Iterable, you own all rights, title and interest in and to all Customer Data. You understand and allow Iterable (i) the rights provided under these Terms to provide you the selected Services and (ii) to use your logo and name as appropriate on the Iterable website(s) and certain marketing materials.”
Open citationJul 20, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Provision of Services. Subject to these Terms, Iterable may provide Services, which are selected by you, solely for your own use, and not for the use or benefit of any third party. Iterable may change, suspend or discontinue the Services for any reason, at any time, including the availability of any feature. Iterable may also restrict your access to parts or all of the Services without notice or liability.”
Open citationJul 20, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“You acknowledge and agree that (i) you are legally permitted to entered into these Terms, (ii) Iterable has no special relationship with or fiduciary duty to you, and (iii) Iterable has no control over, and no duty to take any action regarding your Customer Data or messaging that you provide through the Services. Other than as expressly stated, Iterable does not make any commitments about the specific functionality available through the Services, their reliability, availability or ability to meet your needs. THE SERVICES AND ANY SOFTWARE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TO THE FULLEST EXTENT ALLOWED BY LAW, ITERABLE DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, RELIABILITY, AVAILABILITY, COMPLETENESS, LEGALITY OR OPERABILITY OF THE MATERIAL PROVIDED THROUGH THE SERVICES. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT ITERABLE IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM RESULTING FROM (1) USE OF THE SERVICES; (2) DOWNLOADING INFORMATION CONTAINED ON THE SERVICES; (3) UNAUTHORIZED DISCLOSURE OF IMAGES, INFORMATION OR DATA THROUGH THE SERVICES; AND (4) THE INABILITY TO ACCESS OR RETRIEVE ANY DATA FROM THE SERVICES, INCLUDING, WITHOUT LIMITATION, HARM CAUSED BY VIRUSES OR ANY SIMILAR DESTRUCTIVE PROGRAM.”
Open citationJul 20, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Limitation of Liability. ITERABLE’S LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE LESSER OF THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DAY THE ACT OR OMISSION OCCURRED THAT GAVE RISE TO YOUR CLAIM OR $100USD.”
Open citationJul 20, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Iterable may terminate or suspend any and all Services immediately, without prior notice or liability, if you breach any of the terms or conditions of this Agreement. Upon any such termination, your right to use the Services will immediately cease. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, indemnity, limitation of liability and warranty disclaimer.”
Open citationJun 28, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Iterable is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). If you have an unresolved privacy complaint, you may also refer this to your data protection authority and we will work with them to resolve your concern. In certain circumstances, the Data Privacy Framework provides the right to invoke binding arbitration to resolve complaints which were unable to be resolved by other means, this is described in on the Data Privacy Framework Website.”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Non-EEA countries do not have the same data protection laws as the UK and the EEA. In particular, non-EEA countries may not provide the same degree of protection for your personal data. However, when transferring your personal data outside the UK or the EEA, we will ensure that, where required by applicable law, at least one of the following safeguards is implemented: (1) we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government or the European Commission; or (2) where we use certain service providers, we may use specific contracts approved by the UK Government or the European Commission referred to as the “Standard Contractual Clauses” or “SCCs” which give personal data the same protection it has in the UK and EU.”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Our legal basis for processing Please see the “Insight and analysis – Site” section above to learn about the legal basis that we rely on to collect data via the use of Cookies.Where we use your personal data to display online personal advertising to you, we rely on the consent that you have provided in respect of the collection of such data, or it is otherwise in our legitimate interests to promote our Site and Services to you.Our third party partners may rely on a different lawful basis in respect of their use of your personal data. Please read the privacy policy of the relevant third-party provider, as set out in our Cookie Policy and/or our Cookie preference centre. If we advertise to you on social media and other platforms We share your email address (usually in an encrypted or ‘hashed’ form) with third-party providers of social media platforms and other services, such as Facebook and LinkedIn and other similar platforms (“Social Platforms”), so that the third party providers can try to “match” your data with the data of their registered users of their Social Platforms. Where there is a successful match, we will display our advertising to you when you use the relevant Social Platform (e.g. on your LinkedIn newsfeed). This is known as “custom audience” advertising, because we “customise” the audience that we want to reach on the relevant service.Some of the advertising that you see may be personalised to you. The data that we use to personalise our advertising, such as your Profile Data and Behavioural Data, will not be provided to the third-party providers of the Social Platforms.”
Open citationJun 28, 2026traininghigh
model training
Latest stance: training permitted
“If you complete our surveys or provide feedback on your experience of our Site and/or our Services From time to time, we will invite you to provide feedback about us, our Site and Services in the form of online surveys. We will collect and process your Identity Data, Contact Data and, if applicable, certain Profile Data and Transaction Data, as well as any other personal data you choose to volunteer in your survey response or other feedback. We use this information to help us to monitor and improve our Site and Services, to assist with the selection of future product and service lines and to train our personnel.You can also voluntarily provide feedback by email or via our Chatbot on our Site. Our legal basis for processingIt is in our legitimate interest to use the personal data provided by you so that we can improve our Site and our Products and Services and provide them in an effective way.”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“This data is used to provide you with, and measure the effectiveness of, online personalised advertising and for other advertising related activities. Third-party post/email marketing and CRM specialists We may share personal data with specialist suppliers who assist us in managing our marketing database and sending out email marketing communications. Partners We operate a partner ecosystem. When a Customer signs up with a partner it must agree to partner the terms of service and it will obtain the appropriate consents in order for us to share End User data with them. Auditors, lawyers, accountants and other professional advisers We may share personal data with professional services firms who advise and assist us in relation to the lawful and effective management of our organisation and in relation to any disputes we may become involved in. Law enforcement or other government and regulatory agencies and bodies We may share personal data with law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with, applicable law or regulation. Other third parties Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Iterable Group Companies We may share information with our Group Companies in order to work on your Customer account, provide technical support and to support our B2B marketing activities. Our Customers We may share personal data with our Customers for the purposes of providing them with Services. Our event coordinators/ third party venues We may share personal data with various event suppliers and/or partners and venues in order to arrange our events. Third-party IT suppliers We may share personal data with third parties who support us in providing our Site and help provide, run, and manage our internal IT systems. Such third parties may also include, for example, providers of information technology, cloud-based software-as-a-service providers, identity management, website design, hosting and management, data analysis, data back-up, security, and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them. We may also share your personal data with third-party service providers to assist us with insight analytics. These providers are described in our Cookie Policy . Payment providers and banks We may share personal data with third parties who assist us with our invoicing and/or making/receiving payments. Advertising partners We share personal data with third party advertising partners, including those set out in our Cookie Policy and/or our Cookie preference centre when you use our Site.”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“When processing your personal data, we may need to share it with third parties (including other Group Companies), as set out in the table below. This list is non-exhaustive and there may be circumstances where we need to share personal data with other third parties .”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Please see the “Insight and analysis -Site” section above to learn more about how we personalise advertising to you. This activity is also subject to the privacy choices you have elected to make on such Social Platforms.Our legal basis for processingWe will only share your personal data with the third-party providers of the Social Platforms, so that we can advertise our Products and Services to you when you use those Platforms, where you have provided your consent. If we advertise to other people who share similar interests and characteristics to you We will provide your personal data to third-party providers of other services as described in the “If we advertise to you on social media and other platforms” and the “Insight and analysis – Site” sections. If you are a user of those third-party services, we may ask the third-party providers of those services to find other registered users of their services who share similar interests and characteristics to you, which will be based on information that the third party holds about you and its other registered users.This is known as “lookalike” audience advertising because we are trying to show our advertising to people who “look like” you. Please note that such activity is also subject to the privacy choices you have elected to make on such third-party services.Our legal basis for processingIt is in our legitimate interests to share your personal data with the third-party providers of other services so that we can advertise our Services to other individuals that use those services and share similar interests and characteristics with you, although where this activity is undertaken through the use of Cookies please see the “Insight, and analysis – Site” section above) to learn about the legal basis that we rely on.”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If you are an EU, UK, or Swiss Individual, where we transfer your personal data to third party services providers who perform services for us or on our behalf, we are responsible for the processing of that data by them and will remain liable if they process your personal data in a manner inconsistent with the EU-GDPR, UK-GDPR, or Swiss-FADP, as applicable, or the DPF Principles referred to in this section, unless we prove that we are not responsible for the event giving rise to the damage.”
Open citationJun 28, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If we’ve shared your personal data with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal data with so that you can contact them directly. Your right to data portability You have the right, in certain circumstances, to obtain personal data you have provided to us (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer it to your chosen third party. Your right to object You can ask us to stop processing your personal data, and we will do so, if we are: (i) relying on our own or someone else’s legitimate interest to process your personal data, except if we can demonstrate compelling legal grounds for the processing; or (ii) processing your personal data for direct marketing purposes. Your rights in relation to automated decision-making and profiling You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for the entering into, or the performance of, a contract between you and us. Your right to withdraw consent If we rely on your consent (or explicit consent) as our legal basis for processing your personal data, you have the right to withdraw that consent at any time.”
Open citationJun 28, 2026privacyhigh
data sharing
Latest stance: sale or sell
“Iterable does not sell your personal information or share information for cross context behavioural advertising. You can exercise your rights at this link .”
Open citationJun 17, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“You acknowledge and agree that (i) you are legally permitted to entered into these Terms, (ii) Iterable has no special relationship with or fiduciary duty to you, and (iii) Iterable has no control over, and no duty to take any action regarding your Customer Data or messaging that you provide through the Services. Other than as expressly stated, Iterable does not make any commitments about the specific functionality available through the Services, their reliability, availability or ability to meet your needs. THE SERVICES AND ANY SOFTWARE ARE PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TO THE FULLEST EXTENT ALLOWED BY LAW, ITERABLE DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, RELIABILITY, AVAILABILITY, COMPLETENESS, LEGALITY OR OPERABILITY OF THE MATERIAL PROVIDED THROUGH THE SERVICES. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT ITERABLE IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM RESULTING FROM (1) USE OF THE SERVICES; (2) DOWNLOADING INFORMATION CONTAINED ON THE SERVICES; (3) UNAUTHORIZED DISCLOSURE OF IMAGES, INFORMATION OR DATA THROUGH THE SERVICES; AND (4) THE INABILITY TO ACCESS OR RETRIEVE ANY DATA FROM THE SERVICES, INCLUDING, WITHOUT LIMITATION, HARM CAUSED BY VIRUSES OR ANY SIMILAR DESTRUCTIVE PROGRAM.”
Open citationJun 17, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Limitation of Liability. ITERABLE’S LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE LESSER OF THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DAY THE ACT OR OMISSION OCCURRED THAT GAVE RISE TO YOUR CLAIM OR $100USD.”
Open citationJun 17, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“Iterable may terminate or suspend any and all Services immediately, without prior notice or liability, if you breach any of the terms or conditions of this Agreement. Upon any such termination, your right to use the Services will immediately cease. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, indemnity, limitation of liability and warranty disclaimer.”
Open citationJun 17, 2026governing lawhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to modify these Terms. If we make material changes to these Terms, we will notify you via the Services and/or by email. You will be responsible for reviewing and becoming familiar with any such modifications. Your continued use of the Services following such notification constitutes your acceptance of the updated terms. If at any time you do not agree to the updated terms, you may terminate your use of the Services. You will still remain liable for any obligations incurred or charges accrued on or before the date of termination.”
Open citationJun 17, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Provision of Services. Subject to these Terms, Iterable may provide Services, which are selected by you, solely for your own use, and not for the use or benefit of any third party. Iterable may change, suspend or discontinue the Services for any reason, at any time, including the availability of any feature. Iterable may also restrict your access to parts or all of the Services without notice or liability.”
Open citationJun 17, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You agree that the Terms, and your relationship with Iterable will be governed by the laws of the State of California, U.S.A. regardless of conflict of laws principles. You agree that all claims related to the Terms can only be litigated in the federal or state courts in San Francisco, California, USA and agree to personal jurisdiction in those courts. However, you agree that Iterable can apply for injunctive remedies in any jurisdiction. You must comply with all domestic and international export laws and regulations that apply to your use of the Services, such as software. These laws include restrictions on destinations, end users, and end use. Use of the Services is not authorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation, this section. To the extent that the following provision is not in conflict with applicable law, you may only resolve disputes with us on an individual basis and may not bring a claim or proceed in a group arbitration proceeding as a plaintiff or a class member in a class, consolidated, or representative action.”
Open citationJun 17, 2026ownershiplow
content ownership
Latest stance: user retains rights
“Your Proprietary Rights. As between you and Iterable, you own all rights, title and interest in and to all Customer Data. You understand and allow Iterable (i) the rights provided under these Terms to provide you the selected Services and (ii) to use your logo and name as appropriate on the Iterable website(s) and certain marketing materials.”
Open citationJun 17, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to modify these Terms. If we make material changes to these Terms, we will notify you via the Services and/or by email. You will be responsible for reviewing and becoming familiar with any such modifications. Your continued use of the Services following such notification constitutes your acceptance of the updated terms. If at any time you do not agree to the updated terms, you may terminate your use of the Services. You will still remain liable for any obligations incurred or charges accrued on or before the date of termination.”
Open citationJun 17, 2026tier differencesmedium
data sharing
Latest stance: third party or vendor sharing
“Provision of Services. Subject to these Terms, Iterable may provide Services, which are selected by you, solely for your own use, and not for the use or benefit of any third party. Iterable may change, suspend or discontinue the Services for any reason, at any time, including the availability of any feature. Iterable may also restrict your access to parts or all of the Services without notice or liability.”
Open citationJun 17, 2026moderationhigh
content license
Latest stance: sublicensable or transferable
“The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Iterable shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Iterable’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable or sublicensable by you except with Iterable’s prior written consent. Iterable may transfer, assign or delegate these Terms and any or all of its rights and obligations without consent. These Terms (including the Privacy Policy and Anti-Spam Policy ) are the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority to bind Iterable in any respect whatsoever. Any notice that is required or permitted by this Agreement shall be in writing and shall be deemed effective upon receipt, when sent by confirmed email to legal@Iterable.com when delivered in person by nationally recognized overnight courier or mailed by first class, registered or certified mail, postage prepaid, to: Iterable, Inc., 71 Stevenson Street Suite 300, San Francisco, CA 94105, Attn: Legal.”
Open citationJun 17, 2026subprocessors / sharinghigh
content license
Latest stance: sublicensable or transferable
“Your Responsibilities. You acknowledge and agree that if you provide data regarding your end users or e-mail campaigns to Iterable in connection with your use of the Services (“Customer Data”), you hereby grant Iterable a non-exclusive, worldwide, royalty-free, transferable right to use, modify, reproduce, and display such Customer Data (including all related intellectual property rights) to (i) provide the Services you have selected and (ii) improve the Services’ ability to deliver web and application analytics services to you. You warrant, represent and agree (i) that you have the authority to grant Iterable the rights set forth above as well as the rights to any Customer Data that you provide through the Services, (ii) you bear all responsibility and liability for the accuracy, completeness, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right of the Customer Data and Iterable’s access, possession and use as permitted herein, (iii) you are responsible to provide notice and obtain any legally required consent for your collection, use and disclosure of Customer Data to the Services, (iv) you will not contribute or provide any Customer Data or content that (a) infringes or violates any copyright or trademark or trade secret of another party, (b) infringes any intellectual property right or the privacy or publicity rights of another, (c) is libelous, defamatory, obscene, pornographic, harassing, hateful, offensive or otherwise violates any law or right of any third party, (d) contains a virus, trojan horse, worm, or other computer programming routine or engine intended to detrimentally interfere with any system, data or information, or (e) causes damage to the Iterable Services or its customers in any way.”
Open citationJun 17, 2026traininghigh
content license
Latest stance: sublicensable or transferable
“Your Responsibilities. You acknowledge and agree that if you provide data regarding your end users or e-mail campaigns to Iterable in connection with your use of the Services (“Customer Data”), you hereby grant Iterable a non-exclusive, worldwide, royalty-free, transferable right to use, modify, reproduce, and display such Customer Data (including all related intellectual property rights) to (i) provide the Services you have selected and (ii) improve the Services’ ability to deliver web and application analytics services to you. You warrant, represent and agree (i) that you have the authority to grant Iterable the rights set forth above as well as the rights to any Customer Data that you provide through the Services, (ii) you bear all responsibility and liability for the accuracy, completeness, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right of the Customer Data and Iterable’s access, possession and use as permitted herein, (iii) you are responsible to provide notice and obtain any legally required consent for your collection, use and disclosure of Customer Data to the Services, (iv) you will not contribute or provide any Customer Data or content that (a) infringes or violates any copyright or trademark or trade secret of another party, (b) infringes any intellectual property right or the privacy or publicity rights of another, (c) is libelous, defamatory, obscene, pornographic, harassing, hateful, offensive or otherwise violates any law or right of any third party, (d) contains a virus, trojan horse, worm, or other computer programming routine or engine intended to detrimentally interfere with any system, data or information, or (e) causes damage to the Iterable Services or its customers in any way.”
Open citationJun 17, 2026indemnity / liabilityhigh
content license
Latest stance: sublicensable or transferable
“The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Iterable shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Iterable’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable or sublicensable by you except with Iterable’s prior written consent. Iterable may transfer, assign or delegate these Terms and any or all of its rights and obligations without consent. These Terms (including the Privacy Policy and Anti-Spam Policy ) are the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority to bind Iterable in any respect whatsoever. Any notice that is required or permitted by this Agreement shall be in writing and shall be deemed effective upon receipt, when sent by confirmed email to legal@Iterable.com when delivered in person by nationally recognized overnight courier or mailed by first class, registered or certified mail, postage prepaid, to: Iterable, Inc., 71 Stevenson Street Suite 300, San Francisco, CA 94105, Attn: Legal.”
Open citationJun 17, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“You or your end-users may gain access from the Services to third party sites or services. You understand and agree that these third party sites, resources or services (“Third Party Services”) are not within the supervision or control of Iterable. Iterable makes no representations or warranties about any Third Party Services, and does not endorse the Third Party Services. Iterable disclaims all responsibility and liability for Third Party Services. You hereby irrevocably waive any claim against Iterable with respect to Third Party Services. Third Party Services may require your agreement to additional or different license or other terms prior to your use or access of their sites or services. Any such agreement shall not in any way modify these Terms here with Iterable.”
Open citationGenerated from live stance events. Informational only, not legal advice.