Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: training permitted
“or improve its own applications and AI agents; bypass or ignore instructions contained in our robots.txt file; or use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms.”Open citation
Latest stance: sublicensable or transferable
“You will not violate any applicable law, contract, intellectual property right or other third-party right or commit a tort, and you are solely responsible for your conduct while using our Services. In addition, you will not: engage in any harassing, threatening, intimidating, predatory, or stalking conduct; use or attempt to use another user’s account without authorization from that user and us; impersonate any person or entity or otherwise misrepresent your affiliation with any person or entity; sell, resell, sublicense, or otherwise make the Services available to third parties, except as expressly permitted by these Terms or otherwise authorized by Inkbox in writing; use the Services to create a competing service, product, or platform, even if you only use that other service internally; copy, reproduce, distribute, publicly perform, or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; use our Services other than for their intended purpose or in any manner that could interfere with, disrupt, negatively affect, inhibit, damage, disable, overburden, or impair the Services; reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of our Services that you are not authorized to access; use any data mining, robots, or similar data gathering or extraction methods designed to scrape or extract data from our Services; access or use the Services”Open citation
Latest stance: broad license
“As between the parties, Inkbox owns all right, title, and interest in and to the Services, including the websites, web application, APIs, SDKs, documentation, developer tools, software, technology, systems, infrastructure, interfaces, designs, workflows, know-how, and all improvements, modifications, and derivatives of the foregoing. Except for the limited rights expressly granted to Customer under these Terms, Inkbox reserves all rights in and to the Services. Subject to Customer’s compliance with these Terms, Inkbox grants Customer a limited, nonexclusive, nontransferable, nonsublicensable, revocable license to access and use the Services during the term of these Terms solely for Customer’s internal business, professional, or developer purposes and in accordance with these Terms, the documentation, and any applicable order form or usage limits. As between the parties, Customer retains ownership of its applications, AI agents, prompts, workflows, configurations, integrations, and other technology that Customer creates or provides for use with the Services. Inkbox does not claim ownership of Customer’s applications or AI agents solely because Customer uses them with the Services. Nothing in these Terms restricts Inkbox from developing, modifying, improving, or offering products, services, features, or functionality that are similar to or compete with Customer’s applications, AI agents, prompts, workflows, configurations, integrations, or other technology, provided that Inkbox does not use Customer Data in breach of these Terms.”Open citation
Latest stance: platform claims or reserves rights
“You may need to register for an account to access some or all of our Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You must maintain the security of your account, passwords, API keys, tokens, credentials, agent identities, and any other access credentials associated with your account and promptly notify us if you discover or suspect that someone has accessed your account or used your credentials without your permission. If you permit others to use your account credentials, you are responsible for the activities of such users that occur in connection with your account. You are responsible for all activities conducted under your account, including activities conducted by your employees, contractors, developers, administrators, agents, applications, AI agents, integrations, and other users or systems that access the Services through your account or credentials. You will use commercially reasonable efforts to prevent unauthorized access to or use of the Services and will promptly notify us at hello@inkbox.ai of any unauthorized access or use. We reserve the right to reclaim usernames, including on behalf of businesses or individuals that hold legal claims, including trademark rights, in those usernames.”Open citation
Latest stance: third party or vendor sharing
“Inkbox may process, transfer, and store information in the United States and other countries where Inkbox or its service providers operate, subject to these Terms, the Privacy Policy, the DPA where applicable, and applicable law.”Open citation
Latest stance: arbitration or waiver
“You and Inkbox further agree that application of these Mass Arbitration proceedings has been reasonably designed to result in an efficient and fair adjudication of such cases. Opt Out . You may opt out of the arbitration requirements of this Dispute Resolution Section by sending written notice of your decision to opt out to hello@inkbox.ai within 30 days of first agreeing to these Terms. Such notice must include (1) your name, (2) your contact information (including email address, mailing address, and telephone number), and (3) a statement that you wish to opt out of requirements to arbitrate and instead agree to resolve claims in court. If you do not timely send such notice of opting out of arbitration, then you agree to be bound by this Dispute Resolution Section’s arbitration requirements. If you opt out, the opt-out applies only to this Dispute Resolution Section’s arbitration requirements and does not affect any other provision of these Terms (including the class-action waiver and jury-trial waiver, which remain in effect to the fullest extent permitted by law). If you opt out and a dispute is already pending at the time of your opt-out, your opt-out will apply to that pending dispute to the extent permitted by applicable law. Severability . If any portion of this Section 17 is found to be unenforceable or unlawful for any reason (except as specifically provided above regarding class/representative waiver severability), then (1) the unenforceable provision will be severed from these Terms; (2) severance will not affect the remainder of this Dispute Resolution Section or the parties’ ability to compel arbitration of remaining claims on an individual basis; (3) to the extent any claims must proceed on a class, collective, consolidated, or representative basis,”Open citation
Latest stance: arbitration or waiver
“You and Inkbox agree that, to the fullest extent permitted by law, (1) each party may bring claims against the other only in their individual capacity—not as a plaintiff, claimant, or class member in any class, collective, consolidated, private attorney general, or representative proceeding, whether in court or in arbitration; (2) neither party may bring a claim on behalf of a class or group, or on behalf of any other person (unless acting as a parent, guardian, or ward of a minor or someone who cannot bring their own claim); (3) neither party may participate in any class, collective, consolidated, private attorney general, or representative proceeding brought by a third party—except that you and Inkbox may participate in a class-wide settlement; and (4) both parties waive the right to a jury trial. This class action waiver is intended to be enforceable to the fullest extent permitted by law, regardless of the enforceability of the arbitration provision itself. The jury trial waiver remains in effect even if the arbitration provision is found unenforceable. If this waiver is found unenforceable for a particular claim, that claim shall proceed in court after all arbitrable claims are resolved in arbitration. This Class Action Waiver and Jury Trial Waiver will survive the termination of these Terms and your relationship with Inkbox.”Open citation
Latest stance: arbitration or waiver
“Any dispute arising from these Terms and your use of our Services will be governed by and construed and enforced in accordance with the laws of the State of Delaware, except to the extent preempted by U.S. federal law, without regard to conflict of law rules or principles, whether of the State of Delaware or any other jurisdiction, that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of Delaware.”Open citation
Latest stance: indemnity
“To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless us and our subsidiaries and affiliates, and each of our respective officers, directors, agents, and employees (individually and collectively, the “ Inkbox Parties ”) from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees (“ Claims ”) arising out of or related to (a) your access to or use of our Services; (b) your Customer Data, applications, AI agents, prompts, workflows, configurations, integrations, or other systems used with the Services; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another, including intellectual property rights or privacy rights; (e) your violation of applicable law, including laws relating to privacy, data protection, call recording, consent, telemarketing, telephone communications, text messaging, email, marketing, consumer protection, or unfair or deceptive practices; or (f) any dispute between Customer and any third party arising out of communications sent, received, initiated, recorded, transcribed, stored, or otherwise processed through the Services. You agree to cooperate with the Inkbox Parties in defending such Claims. The Inkbox Parties will have the right to control the defense or settlement of any third-party Claim, provided that Inkbox will not settle any Claim in a manner that imposes any admission, payment obligation, or non-monetary obligation on Customer without Customer’s prior written consent.”Open citation
Latest stance: liability limited
“EXCEPT AS OTHERWISE PROVIDED IN A WRITING BY INKBOX, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. INKBOX DOES NOT REPRESENT OR WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY CUSTOMER DATA, COMMUNICATIONS, TRANSCRIPTS, OUTPUTS, OR RESULTS PROCESSED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, OR APPROPRIATE FOR CUSTOMER’S USE CASE. INKBOX DOES NOT CONTROL CUSTOMER’S APPLICATIONS, AI AGENTS, PROMPTS, WORKFLOWS, CONFIGURATIONS, INTEGRATIONS, OR THIRD-PARTY SERVICES, AND INKBOX IS NOT RESPONSIBLE FOR ANY COMMUNICATIONS, ACTIONS, OMISSIONS, DECISIONS, OUTPUTS, OR RESULTS GENERATED BY OR THROUGH THEM. INKBOX DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR ANY SYSTEMS USED TO PROVIDE THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CUSTOMER ASSUMES THE RISK ARISING FROM ITS USE OF THE SERVICES AND ITS CUSTOMER DATA, APPLICATIONS, AI AGENTS, INTEGRATIONS, COMMUNICATIONS, AND THIRD-PARTY SERVICES.”Open citation
Latest stance: liability limited
“TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INKBOX AND THE OTHER INKBOX PARTIES WILL NOT BE LIABLE TO CUSTOMER UNDER ANY THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE, FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE, SPECIAL, OR ENHANCED DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF INKBOX OR THE OTHER INKBOX PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF INKBOX AND THE OTHER INKBOX PARTIES FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE FORM OF THE ACTION, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO INKBOX FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100. THE LIMITATIONS SET FORTH IN THIS SECTION 15 WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, FRAUD, OR INTENTIONAL MISCONDUCT OF INKBOX OR THE OTHER INKBOX PARTIES, OR FOR ANY OTHER MATTERS IN WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO CUSTOMER.”Open citation
Latest stance: training permitted
“Inkbox may create, use, and disclose aggregated or deidentified data derived from Customer Data for analytics, benchmarking, product improvement, service development, security, and other lawful business purposes, provided that such data does not identify Customer’s individual end users and is handled in accordance with the DPA and applicable law. Customer may delete certain Customer Data through the Services where that functionality is made available. Deleted Customer Data may continue to exist in backups, logs, archives, or other systems to the extent permitted by these Terms, the DPA, applicable law, or Inkbox’s ordinary course retention practices.”Open citation
Latest stance: broad license
““ Customer Data ” means any data, content, communications, messages, call transcripts, recordings, emails, text messages, files, prompts, inputs, instructions, configurations, contact information, and other materials submitted to, transmitted through, generated through, or otherwise processed by the Services by or on behalf of Customer, including through Customer’s users, applications, AI agents, integrations, or account credentials. As between the parties, Customer retains all right, title, and interest in and to Customer Data. Customer hereby grants Inkbox a nonexclusive, worldwide, royalty-free license to access, use, host, copy, process, transmit, display, disclose, and otherwise handle Customer Data as necessary to provide, operate, maintain, secure, support, troubleshoot, analyze, improve, and develop the Services, comply with applicable law, enforce these Terms, and exercise Inkbox’s rights under these Terms. Inkbox’s processing of Personal Information on behalf of Customer is subject to the DPA. Customer represents and warrants that Customer has all rights, licenses, consents, permissions, notices, and authorizations necessary to provide Customer Data to the Services and to permit Inkbox to process Customer Data as contemplated by these Terms. Customer is solely responsible for Customer Data, including its accuracy, quality, legality, and appropriateness, and for the means by which Customer collects, obtains, provides, uses, and otherwise processes Customer Data.”Open citation
Latest stance: arbitration or waiver
“These Terms of Service (“ Terms ”) apply to your access to and use of the websites, web application, application programming interfaces (APIs), software development kits, documentation, developer tools, communications infrastructure, and related products and services (collectively, our “ Services ”) provided by Vectorly, Inc. (“ Inkbox ,” “ we ,” “ us ,” or “ our ”). PLEASE READ THESE TERMS CAREFULLY, INCLUDING THE MANDATORY ARBITRATION PROVISION IN SECTION 17 AND THE CLASS ACTION WAIVER AND JURY TRIAL WAIVER IN SECTION 18, WHICH REQUIRE THAT DISPUTES BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN IN COURT OR AS PART OF A CLASS, CONSOLIDATED, OR COORDINATED ACTION. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 17. By accessing or using our Services, you, on behalf of yourself or the entity on whose behalf you access or use the Services, agree to be bound by these Terms and all terms incorporated by reference. For purposes of these Terms, “Customer” means the individual or entity that accesses or uses the Services, creates an account, or otherwise accepts these Terms, and “you” means Customer. If an individual accesses or uses the Services, creates an account, or accepts these Terms on behalf of an entity, then Customer is that entity, and that individual represents that they are authorized to bind that entity to these Terms.”Open citation
Latest stance: arbitration or waiver
“those claims must be litigated in a civil court of competent jurisdiction (not in arbitration), and the parties agree that litigation of those claims will be stayed pending the outcome of any individual claims in arbitration; and (4) if this specific severability paragraph is found unenforceable, the entirety of the arbitration provision (except for the Pre-Arbitration Process) will be null and void.”Open citation
Latest stance: arbitration or waiver
“PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. This section explains how you and Inkbox will resolve disputes. Except where prohibited by applicable law, it requires you and Inkbox to resolve most disputes through binding individual arbitration instead of in court before a judge or jury. It also includes a waiver of class-action rights and a waiver of the right to a jury trial. These dispute-resolution terms apply to all claims between you and Inkbox, including claims that arose before or after you accepted any prior version of these Terms. These Terms evince a transaction involving interstate commerce. The Federal Arbitration Act, 9 U.S.C. §§ 1-16 (“ FAA” ), including Section 2, governs the interpretation, enforcement, and all proceedings under this Dispute Resolution Section. The FAA and applicable arbitration-provider rules shall preempt any state law that conflicts with the FAA to the fullest extent permitted by law. Scope of Arbitration. You and Inkbox agree to resolve all claims through binding individual arbitration, except for (1) intellectual-property (“IP”) Claims and (2) claims that may be brought in small-claims court. IP Claims are claims relating to patents, copyrights, trademarks, trade secrets, or moral rights, and requests for injunctive or equitable relief for alleged unlawful use or infringement of such rights. (IP Claims do not include privacy or publicity claims.) Claims that are not IP Claims but are filed together with IP Claims will be resolved by arbitration.”Open citation
Latest stance: arbitration or waiver
“Either party may bring an individual claim in small-claims court, so long as it remains in small-claims court, is not removed or appealed to a court of general jurisdiction, and proceeds only on an individual (non-class, non-representative) basis. Whether a claim falls within a small-claims court’s jurisdictional limits is for that court to decide in the first instance. Pre-Arbitration Process . Before you or Inkbox may file an arbitration demand or bring a claim in small-claims court, the claiming party must first send the other party a written Pre-Arbitration Notice (“ Notice ”). Good-faith, informal efforts to resolve claims often produce a faster, lower-cost, and mutually beneficial result. A Notice is “complete” only when it includes all of the following: (1) the claiming party’s full name, mailing address, email address associated with their Inkbox account, country of residence, and (if you are a U.S. resident) state of residence; (2) the name and contact information of the claiming party’s attorney, if the claiming party is represented by counsel; (3) a clear description of the nature and basis of the claim, including the relevant facts giving rise to it; (4) a description of the specific relief sought, including any damages and a detailed calculation of those damages; and (5) a statement personally signed by the claiming party (not solely by their attorney) verifying under penalty of perjury that the contents of the Notice are true and accurate.”Open citation
Latest stance: arbitration or waiver
“The Notice must concern only one party’s claim. Your Notice to Inkbox must be sent via email to hello@inkbox.ai . Inkbox’s Notice to you will be sent to the email address currently associated with your account. After the receiving party gets a complete Notice, both parties will work in good faith to resolve the dispute for 60 days from the date the complete Notice is received (“ Resolution Period ”). The Resolution Period may be extended by written agreement of the parties. During the Resolution Period, either party may request an individualized settlement conference by phone or video. Both parties must personally attend the conference (with counsel for both parties, if represented, invited to attend). A party who cannot attend by video may attend by phone upon a showing of good cause (for example, inability to afford video-capable equipment or insufficient internet access). The parties will cooperate to schedule the conference at the earliest mutually convenient time, which may fall after the 60-day period if the parties agree. If the dispute is not resolved by the end of the Resolution Period (or any agreed extension), either party may commence arbitration, file in small-claims court, or pursue any other course permitted by these Terms. Completing the Notice and Resolution Period steps described above is required before commencing any arbitration or small-claims court proceeding. This means that any demand for arbitration (or small-claims petition) must be accompanied by (1) a written certification that the filing party has completed the Notice and Resolution Period steps and (2) the personal signature of the filing party (and their counsel, if represented) on both the demand and the certification.”Open citation
Latest stance: arbitration or waiver
“If there is a question about whether the Notice was sufficient or whether the Resolution Period steps were completed, either party may raise that issue with a court of competent jurisdiction, and any pending arbitration will be stayed. The court has the authority to enforce this required first step, including the power to enjoin the filing, prosecution, or administration of any arbitration filed without completing this process; enjoin the assessment, collection, or invoicing of arbitration fees for any such filing; and award damages for non-compliance. Unless prohibited by law, the arbitration administrator may not accept, administer, assess, or invoice fees for an arbitration commenced without proof of completion of this process. If an arbitration has already been filed without compliance, it must be administratively closed. All applicable limitations periods (including any statutes of limitation) and any filing-fee deadlines are tolled from the date a complete Notice is received by the other party until the earlier of (a) the conclusion of the Resolution Period steps (including any agreed extension) or (b) the date the dispute is resolved, withdrawn, or the filing party commences an arbitration or small-claims proceeding after the Resolution Period ends. During any agreed extension of the Resolution Period, tolling continues. Either party may ask a court for a temporary restraining order or preliminary injunction while the Resolution Period is ongoing, but that party may do so only if waiting would cause them irreparable harm.”Open citation
Latest stance: arbitration or waiver
“A court’s authority under this paragraph is strictly limited to granting temporary relief to support the arbitration, small-claims, or other judicial process. The court may not decide the merits (the underlying substance) of the dispute. Arbitration. Any arbitration will be administered by National Arbitration and Mediation (“ NAM ”) under its Comprehensive Dispute Resolution Rules and Procedures (and, if applicable, its Supplemental Rules for Mass Arbitration Filings), as modified by these Terms. NAM rules and forms are available at www.namadr.com . If NAM is unavailable or unwilling to administer the arbitration consistent with these Terms, the arbitration will be administered by the American Arbitration Association (“ AAA ”) under its Consumer Arbitration Rules, available at www.adr.org . If neither NAM nor AAA is available, you and Inkbox will either agree on a new arbitration administrator or, if they cannot agree, petition a court of competent jurisdiction to appoint an arbitration administrator that will administer the proceeding consistent with these Terms. The party starting the arbitration must include all of the following with their demand for arbitration: (1) written certification that the filing party has completed the Pre-Arbitration Process described above, (2) a copy of the Notice previously sent to the other party, (3) a statement that the filing party is bound by these Terms and this Dispute Resolution Section, and (4) personal signatures of the filing party and their counsel (if represented) on both the arbitration demand and the certification.”Open citation
Latest stance: arbitration or waiver
“If an arbitration demand does not include all of the above, the arbitration administrator must not accept, administer, or assess fees in connection with that demand, and any such filing will be dismissed without prejudice to refiling after the deficiency is cured. A court of competent jurisdiction has exclusive authority to decide (1) whether this Dispute Resolution Section is valid, enforceable, or applicable to a particular dispute (gateway issues), (2) whether a dispute can or must be brought in arbitration (arbitrability), (3) whether the Pre-Arbitration Process was satisfied, (4) whether to enjoin the filing, prosecution, or administration of an arbitration or the assessment of arbitration fees, (5) whether claims are “similar” for purposes of triggering the Mass Arbitration procedures below, and (6) any issues specifically reserved for a court elsewhere in these Terms. The arbitrator decides all other issues, including the merits of any properly filed claim, after the Pre-Arbitration Process has been completed. The arbitrator does not have authority to revisit the court’s gateway determinations. Unless you and Inkbox agree otherwise, or the applicable arbitration rules dictate otherwise, any arbitration hearing involving a claim seeking no more than $15,000 will be held via videoconference with both parties having the option to attend the hearing live. All other hearings will take place in the county or parish of your residence.”Open citation
Latest stance: arbitration or waiver
“You and an Inkbox representative must attend any videoconference or in-person arbitration. At the conclusion of the arbitration, the arbitrator must issue a reasoned written decision that explains the essential findings and conclusions supporting or rejecting any award. The arbitrator’s decision is binding only on the parties to that arbitration and has no precedential effect in any other proceeding involving a different party. An award that has been fully satisfied may not be entered in any court. By signing and filing an arbitration demand or any submission in the arbitration, each party and their counsel (if represented) certify that, to the best of their knowledge, information, and belief formed after an inquiry reasonable under the circumstances, (1) the filing is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or establishing new law; and (3) the factual contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. The arbitrator is authorized to impose any sanctions available under the arbitration rules, applicable federal or state law, or standards analogous to those set forth in Federal Rule of Civil Procedure 11.”Open citation
Latest stance: arbitration or waiver
“Sanctions may include an award of the opposing party’s reasonable attorney fees, costs, and expenses and reallocation of arbitration fees. The arbitrator may grant any remedy, relief, or outcome that the parties could have received in court, including awards of attorney fees and costs, consistent with applicable law. Arbitration Fees . The payment of arbitration fees (the fees imposed by the arbitration administrator including filing, arbitrator, and hearing fees) will be governed by the applicable arbitration rules and applicable law. You and Inkbox agree that arbitration should be cost effective for all parties and that any party may engage with the arbitration administrator to address the reduction or deferral of fees. Confidentiality . Except as required by law, all non-public, proprietary, or confidential information exchanged in connection with an arbitration—including the existence of the arbitration, submissions, evidence, and any award—must be kept confidential and may be used only for purposes of the arbitration or any proceeding to confirm, enforce, or challenge the award. If disclosure is required by law, the disclosing party will, to the extent allowed, seek confidential treatment (such as filing under seal) and limit disclosure to the minimum necessary. The foregoing confidentiality obligations are subject to the limited exception set forth in the Mass Arbitration section below. Offer of Settlement .”Open citation
Latest stance: arbitration or waiver
“In any arbitration, the defending party may make a written settlement offer at any time before the arbitrator issues a decision. If the party bringing the claim rejects the settlement offer within 7 days after receiving it and does not obtain a more favorable result in the arbitration, the party bringing the claim must pay the defending party’s costs incurred after the offer was received, including arbitration fees, to the extent permitted by applicable law. The fact and terms of the settlement offer may not be disclosed to the arbitrator until after the arbitrator issues a decision. Individual Claims . The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND INKBOX AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and Inkbox agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class, collective, consolidated, or representative proceeding. Notwithstanding the foregoing, and only to the extent required by applicable law, if a claim is asserted that includes a request for public injunctive relief (meaning injunctive relief that is primarily for the benefit of the general public and not solely for the benefit of the individual party), the parties agree that all issues other than the request for public injunctive relief shall be resolved in arbitration first (unless the claim is not subject to arbitration or is properly brought in”Open citation
Latest stance: arbitration or waiver
“Following the issuance of any final award on the arbitrable claims, any request for public injunctive relief shall be decided by a court of competent jurisdiction, to the extent required by applicable law. The court shall be bound by the findings of fact and conclusions of law made by the arbitrator to the fullest extent permitted by law. Similarly, if, after all appeals have been exhausted (or the decision is otherwise final), a court determines that any of the prohibitions on non-individualized relief or class, collective, consolidated, or representative proceedings are unenforceable with respect to a particular claim or request for relief, then (1) that particular claim or request for relief will be severed and may proceed in a court of competent jurisdiction; (2) all other claims that remain subject to arbitration on an individual basis must be arbitrated first, and the court proceedings on the non-arbitrable claim(s) will be stayed pending the completion of that arbitration; (3) any portion of the class/representative waiver that is enforceable will continue to be enforced in arbitration; and (4) the court will be bound by the arbitrator’s findings of fact and conclusions of law to the fullest extent permitted by law. You agree that any arbitrations between you and Inkbox will be subject to this Dispute Resolution Section and not to any prior arbitration agreement you had with Inkbox and, notwithstanding any provision in these Terms to the contrary, you agree that this Dispute Resolution Section amends any prior arbitration agreement you had with Inkbox, including with respect to claims that arose before this or any prior arbitration agreement.”Open citation
Latest stance: arbitration or waiver
“Mass Arbitration . If, at any time, 25 or more claimants submit Notices or seek to file demands for arbitration raising similar claims against the other party or related parties by the same or coordinated counsel or entities (“ Mass Arbitration ”), then you and Inkbox agree that the additional procedures set forth below shall apply. Claims are “similar” if they arise from the same or substantially similar facts, transactions, or legal theories, even if the claimants allege different individual damages. The parties agree that throughout this process, their counsel shall meet and confer to discuss modifications to these procedures based on the particular needs of the Mass Arbitration proceeding. The parties acknowledge and agree that by electing to participate in a Mass Arbitration proceeding, the adjudication of their claim might be delayed but that reasonable efforts will be made to minimize any delays. Any applicable limitations period (including statutes of limitation) and any filing-fee deadlines shall be tolled beginning when the Notice and Pre-Arbitration Process are initiated, so long as the Notice complies with the requirements in this Dispute Resolution Section, until a claim is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration. Stage One . Counsel for the parties shall each select 10 claims per side (20 claims total) to be filed and to proceed in individual arbitrations as part of a staged process.”Open citation
Latest stance: arbitration or waiver
“Each of these individual arbitrations shall be assigned to a different, single arbitrator unless the parties agree otherwise in writing. The outcomes and rulings of these Stage One arbitrations shall have no precedential or binding effect on any remaining claims. Any remaining claims shall not be filed or be deemed filed in arbitration, nor shall any arbitration fees be assessed in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. Stage Two . After the Stage One arbitrations are completed (or sooner if the parties agree in writing), the remaining parties must engage in a single global mediation of all remaining claims, with the mediator’s fee paid by Inkbox. The parties must agree on a mediator within 30 days after the conclusion of the last Stage One arbitration. If the parties cannot agree on a mediator within 30 days, the arbitration administrator will appoint a mediator as an administrative matter. All parties will cooperate for the purpose of ensuring that the mediation is scheduled as quickly as practicable after the mediator is appointed. Notwithstanding the confidentiality obligations set forth above, the outcomes and awards from Stage One arbitrations may be shared with all parties participating in the Mass Arbitration and their counsel for purposes of the Stage Two mediation and any subsequent stage of the Mass Arbitration process described in this section.”Open citation
Latest stance: arbitration or waiver
“Stage Three . If the Stage Two mediation does not resolve all remaining claims, the arbitration requirement in this Dispute Resolution Section will no longer apply to any party with a claim for which a timely and complete Notice was submitted and who completed the Pre-Arbitration Process. Any such party with an unresolved claim may pursue that claim in court, not in arbitration. These parties may bring their claims in court either individually or as part of a joint or consolidated action. However, to the fullest extent permitted by applicable law, any joint or consolidated court action may include only those claimants in Mass Arbitration proceedings who submitted a timely and complete Notice and completed the Pre-Arbitration Process. A court of competent jurisdiction shall have the authority to enforce these Mass Arbitration provisions and, if necessary, to enjoin the mass arbitration, prosecution, or administration of arbitrations and the assessment of arbitration fees. If these additional procedures apply to a claim, and a court of competent jurisdiction determines that they are not enforceable as to that claim, then that claim shall proceed in a court of competent jurisdiction otherwise consistent with these Terms. You and Inkbox agree that you each value the integrity and efficiency of arbitration and wish to employ the process for the fair resolution of genuine and sincere claims between you and Inkbox. You and Inkbox acknowledge and agree to act in good faith to ensure the processes set forth herein are followed.”Open citation
Latest stance: third party or vendor sharing
“Cookies Cookies are pieces of information stored directly on the device that you are using and allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We and our service providers may use the information for security purposes, to facilitate navigation, display information more effectively, conduct analytics, and personalize your experience. We do not currently respond to browser do-not-track signals. You can read more information about cookies at http://www.allaboutcookies.org/manage-cookies/index.html . Local Storage Technologies These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. Pixel Tags Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates. Google Analytics We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by visiting https://policies.google.com/privacy , and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout .”Open citation
Latest stance: third party or vendor sharing
“If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.”Open citation
Latest stance: third party or vendor sharing
“Here are the types of entities to which we may disclose personal information in providing the Services. Service Providers We use service providers that provide hosting, information technology, customer support, email and communications delivery, and analytics services for the purposes listed above. Professional Advisors We use accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions to support our business. Authorities and Others If we are required by law or legal process or if we deem the disclosure appropriate for other legal, compliance or fraud-prevention purposes, we may disclose personal information to law enforcement, public, regulatory, and government authorities, courts, or other entities that obtain valid subpoenas. Other Online Services When you interact with us, you may choose to share information and content on our social media pages and other online services. Business and Marketing Partners We may share your personal information with our business and marketing partners to allow them to provide you with certain services, advertisements, or promotions. Our business and marketing partners may use your information in accordance with their own privacy notices. Business Transferees We may disclose or transfer your personal information to third parties such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).”Open citation
Latest stance: third party or vendor sharing
“Your mobile information (including your mobile phone number, SMS opt-in status, and SMS consent records) will not be sold, rented, leased, or shared with any third parties for promotional or marketing purposes. This no-sale, no-sharing commitment applies regardless of whether money or other consideration changes hands, and it applies to all categories of transfer, including “sale” and “sharing” as those terms are defined under applicable U.S. state privacy laws. All of the categories of Personal Data described elsewhere in this Privacy Policy exclude SMS originator opt-in data and SMS consent; this mobile opt-in and consent information is not shared with any third parties for promotional or marketing purposes. We may share your mobile phone number and SMS-related data only with service providers that help us deliver SMS messages on our behalf, for example, our telephony and messaging provider, downstream mobile network operators and phone companies, and other vendors whose services are necessary to route and deliver the SMS messages you have opted in to receive. These providers are contractually restricted to processing this data solely to deliver our messaging services and may not use it for their own advertising, marketing, or promotional purposes. We may also disclose mobile information where required to do so by law, court order, or other legal process, to investigate or prevent fraud or abuse of the Services, or as part of a business transfer described in the “Business Transferees” entry in the “How We Disclose Personal Information” section above.”Open citation
Latest stance: sale or sell
“Subject to applicable law, you may request: Information about how we have collected, used, and disclosed personal information. We have made this information available to you without having to request it by including it in this Privacy Policy. Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format. Correction of personal information that is inaccurate or out of date. Deletion of personal information we maintain about you, subject to applicable legal exceptions. To opt out of future targeted advertising, including the “sharing” of your personal information for cross-context behavioral advertising. We do not “sell” your personal information. To make a request, please contact us in accordance with the “Contacting Us” section below. We will respond to your request consistent with applicable law. You have the right to be free from unlawful discrimination for exercising your rights under applicable law. In your request, please make clear what personal information you would like to access, change, or delete. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. To request to opt out of any future sale of your personal information and/or targeted advertising, including the “sharing” of your personal information for cross-context behavioral advertising, click here .”Open citation
Latest stance: sale or sell
“We do not knowingly sell or “share” personal information of minors under 16 years of age. We also process opt-out preference signals, such as the Global Privacy Control. These signals set your opt-out preferences only for the particular browser or device you are using and any consumer profile that we associate with that browser or device. For information about how to use the Global Privacy Control, please visit https://globalprivacycontrol.org/ . To the extent available under applicable law, if we refuse to take action on your request, you may appeal this refusal within a reasonable period after you have received notice of the refusal. You may file an appeal by contacting us as described in the “Contacting Us” section below. If you would like another person (an “agent”) to make a request on your behalf as permitted by applicable law, the agent may use the submission methods noted above. As part of our verification process, we may request that the agent provide proof of their authorization by you to submit the request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you enter a promotion, you may not be able to change or delete the personal information provided until after the completion of such promotion). Further, certain personal information may be exempt from requests pursuant to applicable data protection laws or other laws and regulations.”Open citation
Latest stance: third party or vendor sharing
“This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which our Services link. The inclusion of a link on our Services does not imply endorsement of the linked site or service by us. In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any personal information you disclose to other organizations through or in connection with the Services or on social media.”Open citation
Latest stance: third party or vendor sharing
“California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes under California’s “Shine the Light” law. To make such a request, please email us at privacy@inkbox.ai .”Open citation
Generated from live stance events. Informational only, not legal advice.
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