Chegg CheggMate policy evolution
Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Aug 21, 2026trainingmedium
data sharing
Latest stance: third party or vendor sharing
“The Chegg Websites offer an automated chat bot to provide customer technical support. You understand that the chat bot may provide information that is inaccurate or erroneous, and it is not a substitute for talking to a human. Chegg does not guarantee the accuracy or reliability of the chat bot responses and it is not liable for your use of the chat bot. Consent to Recording of Calls and Interactions with our Services . You acknowledge and agree that any communication between you and Chegg representatives may be recorded and/or monitored for training, quality assurance or other business purposes. You also agree that we and our third-party service providers may record and use information about your interactions with our Services and your communications with us (including, via chat features) for customer service, quality assurance, research, development and other purposes as described in our Privacy Policy .”
Open citationJul 8, 2026trainingmedium
data sharing
Latest stance: third party or vendor sharing
“Consent to Recording of Calls and Interactions with our Services. You acknowledge and agree that any communication between you and Chegg representatives may be recorded and/or monitored for training, quality assurance or other business purposes. You also agree that we and our third-party service providers may record and use information about your interactions with our Services and your communications with us (including, via chat features) for customer service, quality assurance, research, development and other purposes as described in our [Privacy Policy](https://www.chegg.com/en-US/privacypolicy).”
Open citationJul 8, 2026traininghigh
model training
Latest stance: training permitted
“If you use a feature of our Services that is integrated with, facilitated by, or otherwise assisted by artificial intelligence, such as our Q&A Service (collectively, “AI-Assisted Features”), your inputs are “User Content” and the outputs of that service are “Chegg Content” as those terms are described in other sections of these Terms of Use. Without limiting your license to Chegg set forth in these Terms of Use, you expressly grant to Chegg the right to use User Content submitted to such AI-Assisted Features to train Chegg’s artificial intelligence (AI) and other large language model (LLM) technologies and to incorporate the User Content into answers, replies, and other outputs from the AI-Assisted Features or Chegg’s other services.”
Open citationJun 17, 2026traininghigh
model training
Latest stance: training permitted
“you expressly grant to Chegg the right to use User Content submitted to such AI-Assisted Features to train Chegg’s artificial intelligence (AI) and other large language model (LLM) technologies and to incorporate the User Content into answers, replies, and other outputs from the AI-Assisted Features or Chegg’s other services.”
Open citationJun 17, 2026traininglow
model training
Latest stance: no training claim
“If you use a feature of our Services that is integrated with, facilitated by, or otherwise assisted by artificial intelligence, such as our Q&A Service (collectively, “AI-Assisted Features”), your inputs are “User Content” and the outputs of that service are “Chegg Content” as those terms are described in other sections of these Terms of Use. Without limiting your license to Chegg set forth in these Terms of Use, you expressly grant to Chegg the right to use User Content submitted to such AI-Assisted Features to train Chegg’s artificial intelligence (AI) and other large language model (LLM) technologies and to incorporate the User Content into answers, replies, and other outputs from the AI-Assisted Features or Chegg’s other services. Please note that you acquire no rights in the Chegg Content that is output by the AI-Assisted Features, and that such outputs may be inaccurate and/or be subject to third party rights. It is your sole responsibility to ensure that you do not use Chegg Content that is the output of an AI-Assisted Feature in a way that violates a third party’s rights. If we offer the ability to clear your chat history or to not save your chat history, and you choose to exercise that option, we may still use your User Content as set forth in your license to us under these Terms of Use, but we will do so in a de-identified manner. Except as otherwise described in the posted Privacy Policy with respect to consumer rights requests, you agree that your User Content will be treated as non-confidential and non-proprietary and will not be returned. Do not enter your or others’ personal information.”
Open citationGenerated from live stance events. Informational only, not legal advice.