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Candle policy evolution

Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.

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No before/after stance delta is available for this filter yet. Latest citation-backed stance events are shown below.
Jul 19, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

Candle is designed for paired users (“ Partners ”). When you pair with another user: Mutual Data Sharing : You and your Partner will have mutual access to shared content, including photos, responses to prompts, activity data, and conversations. Content you share with your Partner is visible to them and can be viewed, downloaded, or screenshot by them. Unpairing and Data Deletion : If either you or your Partner unpairs your accounts, all Shared Content associated with that pairing will be archived and will no longer be accessible through the Services. Archived data may become permanently deleted in accordance with the Terms . This design protects both partners’ privacy and prevents continued access after a relationship ends. Partner Communication : You are solely responsible for communications with your Partner through our Services. We do not monitor communications between paired users except when content is reported for Terms of Service violations.
Open citation
Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

The categories of Personal Data described above may be shared with the following recipients for the purposes described in this Policy. We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below. Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include: Hosting, technology and communication providers.
Open citation
Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

Marketing and Advertising Partners. We work with advertising partners to promote Candle on third-party platforms. However, these partners receive only technical identifiers (such as device IDs or hashed email addresses) to measure campaign effectiveness and conduct other similar marketing activities. However, we do not share your private messages, partner conversations, shared photos, or responses to personal prompts with any marketing or advertising partner. Analytics Partners. These parties provide analytics on web traffic or usage of the Services. They include: Companies that track how users found or were referred to the Services. Companies that track how users interact with the Services.
Open citation
Jul 19, 2026subprocessors / sharingmedium

data sharing

Latest stance: third party or vendor sharing

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “How We Use Your Data” section above.
Open citation
Jul 19, 2026privacyhigh

data sharing

Latest stance: sale or sell

We do not sell your Personal Data. If our privacy practices change materially, we will notify you in accordance with applicable law.
Open citation
Jul 19, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
Open citation
Jul 19, 2026privacymedium

data sharing

Latest stance: third party or vendor sharing

You can control location permissions through your device settings at any time. If you disable location services, location-based recommendations may not be available, some features may not function properly, and we will no longer collect location information from your device. We do not share your precise location with third parties except as described in the “How We Share Your Personal Data” section (such as with mapping or venue database providers necessary to deliver the feature).
Open citation
Jul 19, 2026privacyhigh

data sharing

Latest stance: sale or sell

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your Personal Data: Right to Know : You have the right to request information about the categories and specific pieces of Personal Data we have collected about you, the sources of that data, the purposes for collecting it, and the third parties with whom we share it. Right to Delete : You have the right to request that we delete your Personal Data, subject to certain exceptions (such as data needed to complete a transaction or comply with legal obligations). Right to Correct : You have the right to request that we correct inaccurate Personal Data we maintain about you. Right to Opt-Out of Sale/Sharing : You have the right to opt out of the “sale” or “sharing” of your Personal Data for cross-context behavioral advertising. We do not sell your Personal Data to third parties for monetary consideration. However, our use of certain analytics and advertising services (including Meta Pixel, TikTok SDK, AppsFlyer, and Amplitude) may constitute “sharing” under California law. You can opt out by adjusting your privacy settings in your account or by enabling Global Privacy Control (GPC) in your browser. Right to Limit Use of Sensitive Personal Information : If we collect sensitive personal information, you have the right to limit its use to what is necessary to provide the Services. Right to Non-Discrimination : We will not discriminate against you for exercising any of your privacy rights. To exercise these rights, please contact us at support@trycandle.app . We will respond to verifiable requests within the timeframes required by applicable law.
Open citation
Jul 19, 2026privacyhigh

data sharing

Latest stance: sale or sell

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@trycandle.app with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.
Open citation
Jul 19, 2026traininglow

model training

Latest stance: no training claim

Candle uses AI to power certain content and personalization features within the Services, such as generating conversation prompts and rephrasing custom questions you write to your Partner for clarity or tone. We do not use your photos, intimate content, or private conversations to train AI models, and we do not share this content with third-party AI providers.
Open citation
Jul 19, 2026retentionmedium

retention

Latest stance: indefinite or necessity based

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Open citation
Jul 19, 2026retentionlow

retention

Latest stance: deletion or time bound

Active Account and Profile Data Duration of account + 30 days after closure To provide Services and allow reasonable account recovery period User-Generated Content (photos, messages, posts) Duration of account; deleted within 30 days of account closure Core service functionality; privacy protection after departure Purchase and Transaction History 7 years after transaction Order history, refund eligibility, and legal compliance Payment Information Duration of account or as required by payment processor; card details may be retained for 180 days to address chargebacks To process transactions, refunds, and handle payment disputes Account & Billing Records 7 years after account closure Tax, accounting, and legal compliance requirements Customer Service Records 3 years after resolution Customer service quality, dispute resolution, and legal claims Consent Records 3 years after consent given or withdrawn Demonstrating compliance with consent requirements under applicable law Communication Logs and Metadata 1 year Legal data retention obligations; security and fraud investigation Identity Verification Data Retained as part of account data and support records; verification codes are temporary and expired after use Account security and support purposes
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Generated from live stance events. Informational only, not legal advice.

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