Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: platform claims or reserves rights
“We reserve the right, at our sole discretion, to change, modify, add, or remove any portion of this Privacy Policy at any time. Notification of changes will be posted on our website. Amendments to this Privacy Policy will be effective when posted. Your continued use of the Services following the posting of any amendment constitutes your acceptance thereof.”Open citation
Latest stance: third party or vendor sharing
“We collect this information to maintain security, ensure system reliability, prevent fraud, and improve the Services. · Marketing and Website Visitor Information: When you visit our marketing website, we and our service providers (including third-party identity resolution and enrichment providers) may collect online identifiers such as IP address, cookie and device identifiers, browser and device metadata, pages viewed, timestamps, and referrer parameters. In some cases, our service providers may associate your website session with professional or firmographic information derived from third-party professional data sources, such as your name, job title, company name, business email address, and company attributes. This information is used for sales and marketing purposes and is governed by our service providers’ own privacy practices. · Call Recordings, Transcripts, and Voice Communications: If you or your end users interact with our AI voice agents (including inbound call reception or outbound dialing features), we may record and transcribe those calls to provide the Services, generate claim data, and maintain audit logs. The Company’s AI voice features may involve the use of automated technology to initiate or receive telephone calls. Call recordings and transcripts are processed and stored in accordance with this Privacy Policy. You are solely responsible for ensuring that your use of the Company’s voice and calling features complies with all applicable laws, including the Telephone Consumer Protection Act (“ TCPA ”), applicable state telemarketing and mini-TCPA statutes, and federal and state recording and wiretapping laws.”Open citation
Latest stance: third party or vendor sharing
“Directly. We collect Personal Information directly from you when you register for the Services, submit information in an online form, request information from us, upload content, or otherwise communicate with us or our support personnel. Passively. We and our service providers collect Personal Information from you passively through automatic data collection tools, including cookies, web beacons, and similar technologies. Cookies. A cookie is a small file placed on your device. Cookies and similar technologies help enable core functionality of the Services, maintain session integrity, authenticate users, and support security, analytics, and performance monitoring. You may disable cookies through your browser settings, though doing so may limit certain features of the Services. Web Beacons. Pages of our website or certain areas of the Services may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages, measure engagement, and verify system and server integrity. Monitoring and Observability Tools. We use tools that collect logs and performance metrics (such as request metadata, IP address, device and browser information, and error traces) to maintain the security, availability, and reliability of the Services. From Customer-Enabled Integrations. If you configure the Services to connect with third-party systems (such as claims management systems, CRM platforms, document storage, or communication tools), we may receive information from those systems as directed by you. Such integrations are enabled at the customer’s direction and are subject to the third party’s own terms and privacy practices.”Open citation
Latest stance: sale or sell
“We may use Personal Information for the following purposes: · to create, manage, secure, and authenticate your account credentials and access to the Services; · to process purchases, subscriptions, and maintain transaction records; · to provide customer support and respond to inquiries; · to operate, maintain, secure, monitor, debug, and improve the Services; · to maintain system integrity, prevent fraud, detect security incidents, and protect against misuse; · to perform analytics and diagnostic activities to understand feature usage, performance, and reliability; · to develop de-identified or aggregated insights that do not identify you; · to operate AI-enabled features using your inputs and Content solely to provide the outputs and functionality you request; · to record, transcribe, and process voice interactions with our AI agents in order to generate structured claims data, automate workflow actions, and maintain records of claim-related communications; · to identify and engage with prospective customers using website visitor data and professional enrichment information, where you have visited our marketing website; · to send service-related communications, administrative notices, and product updates; and · to comply with legal obligations and enforce our agreements. We process Content only as necessary to provide, maintain, secure, and support the Services. We do not use customer Content or claim data to train AI models. We may use aggregated, de-identified operational data (such as system performance metrics) to maintain and improve the reliability of the Services. We do not sell Personal Information and do not share Personal Information for cross-context behavioral advertising or targeted advertising.”Open citation
Latest stance: third party or vendor sharing
“We may share your Personal Information with third parties under the following circumstances: · At your direction. We may share your Personal Information or Content at your express direction and with your authorization. · With service providers. We may share Personal Information with vendors and contractors who assist us with hosting, infrastructure, analytics, monitoring, security, billing, payment processing, customer support, identity resolution and firmographic enrichment for sales and marketing purposes, AI infrastructure and model serving, and related service operations. We require service providers to use Personal Information only as instructed and to implement appropriate security measures. · To comply with applicable law. We may share your information with appropriate authorities if we believe disclosure is required by applicable law. Where permitted by law, we will provide prompt notice of any such required disclosure so that you may seek a protective order or other appropriate remedy. · To protect the rights and property of the Company. We may share your Personal Information with third parties to protect the property and rights belonging to us or a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal, fraudulent, or legally actionable. · In connection with a sale or merger. In the event of a reorganization, merger, or sale, we may transfer your Personal Information to the relevant third party. We will continue to protect Personal Information as described in this Privacy Policy and will notify you of any material changes as required by law.”Open citation
Latest stance: sale or sell
“If you reside in a U.S. state that provides privacy rights under applicable data protection laws, you may have certain rights with respect to your Personal Information, subject to applicable limitations and exceptions. Depending on your state of residence, these rights may include: · Right to Access. You may request confirmation of whether we process your Personal Information and request access to, or a copy of, the Personal Information we maintain about you. · Right to Correction. You may request that we correct inaccuracies in Personal Information we maintain about you. · Right to Deletion. You may request that we delete Personal Information we have collected from or about you, subject to certain exceptions permitted by applicable law. · Right to Data Portability. You may request a copy of certain Personal Information in a portable and, to the extent technically feasible, readily usable format. · Right to Opt Out of Sale or Sharing. As described in Section X above, the Company does not sell Personal Information and does not share Personal Information for cross-context behavioral advertising or targeted advertising. · Right to Appeal. If we deny your request, you may have the right to appeal our decision as permitted by applicable law. You have the right to exercise these rights without being subject to unlawful discrimination. To exercise any of the rights described above, please contact us at the address listed in Section XV below. We may take reasonable steps to verify your identity before responding to your request.”Open citation
Generated from live stance events. Informational only, not legal advice.
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