Before/after stance changes across captured policy versions, with exact citations. If no before/after delta is available yet, AIRIN shows the latest citation-backed stance events instead.
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Aug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“All other claims shall be held in abeyance. This means that the filing fees will be paid only for the Initial Test Cases; for all other demands for arbitration in a Mass Filing, the filing fees (together with any arbitrator consideration of the other demands) will be held in abeyance, and neither you nor the Company will be required to pay any such filing fees. You and the Company also agree that neither you nor we shall be deemed to be in breach of this Arbitration Agreement for failure to pay any such filing fees, and that neither you nor we shall be entitled to any contractual, statutory, or other remedies, damages, or sanctions of any kind for failure to pay any such filing fees. If, pursuant to this subsection, a party files non-Bellwether Arbitrations with the arbitration provider, the parties agree that the arbitration provider shall hold those demands in abeyance and not refer them to the arbitrator pending resolution of the Initial Test Cases. Unless the claims are resolved in advance or the schedule is extended, the arbitrators will render a final award for the Initial Test Cases within 120 days of the initial pre-hearing conference. Global Mediation in Mass Filings . Following the resolution of the Initial Test Cases, the parties agree to engage in a global mediation of all the remaining individual arbitration claims comprising the Mass Filing (“ Global Mediation ”), deferring any filing costs associated with the non-Initial Test Cases until the Initial Test Cases and subsequent Global Mediation have concluded.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“At least ten (10) calendar days before the date set for the arbitration hearing, you or the Company may serve a written offer of judgment upon the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitration provider, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever occurs first, it shall be deemed withdrawn, and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs from the time of the offer (which, solely for purposes of offers of judgment, may include reasonable attorneys’ fees to the extent they are recoverable by statute, in an amount not to exceed the damages awarded). The parties agree that any disputes with respect to settlement offer(s) or offer(s) of judgment in a Mass Filing are to be resolved by a single arbitrator to the extent such offers contain the same material terms. For arbitrations involving represented parties, the represented parties’ attorneys agree to communicate individual settlement offer(s) or offer(s) of judgment to each and every arbitration claimant or respondent to whom such offers are extended.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Upon either your or our request, the Arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award, and that any permitted court filing of confidential information must be done under seal.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The payment of arbitration fees (the fees imposed by the arbitration administrator, including filing, arbitrator, and hearing fees) will be governed by the applicable NAM Rules, unless you qualify for a fee waiver under applicable law. If after exhausting any potentially available fee waivers, the arbitrator finds that the arbitration fees will be prohibitive for you as compared to litigation, we will pay as much of your filing, arbitrator, and hearing fees in the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that your claim(s) were frivolous or brought for an improper purpose or asserted in bad faith. You and we agree that arbitration should be cost-effective for all parties and that any party may engage with NAM to address the reduction or deferral of fees.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Barring extraordinary circumstances, the arbitrator will issue their decision within 120 days from the date the arbitrator is appointed. The arbitrator may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings will be closed to the public and confidential, and all records relating thereto will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The award of the arbitrator will be in writing and will include a statement setting forth the reasons for the disposition of any claim. The arbitration award is binding only between you and the Company and will not have any preclusive effect in another arbitration or proceeding that involves a different party.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Unless you and the Company otherwise agree, the arbitration will be conducted virtually via video or teleconference.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“If an in-person hearing is required and you reside in the United States, the hearing will take place in Delaware, unless the arbitrator determines that this would pose a hardship for you, in which case the in-person hearing may be conducted in the claimant’s state and county of residence or unless the substantive laws of the state where your claim arose requires otherwise. If you reside outside the United States, the site of any in-person hearing will be determined by the NAM Rules. The award of the arbitrator will be in writing and will include a statement setting forth the reasons for the disposition of any claim. The arbitrator will apply the laws of Cyprus in conducting the arbitration. You acknowledge that these terms and your use of the Service evidences a transaction involving interstate commerce. The United States Federal Arbitration Act will govern the interpretation, enforcement, and proceedings. The Arbitrator is bound by and shall adhere to this Arbitration Agreement. In the event NAM Rules conflict with this Arbitration Agreement, the terms of this Arbitration Agreement shall control. If the Arbitrator determines that strict application of any term of this Arbitration Agreement would result in a fundamentally unfair arbitration, then the Arbitrator shall have the authority to modify such term to the extent necessary to ensure a fundamentally fair arbitration that is consistent with efficient and inexpensive resolution of Disputes.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“PLEASE READ THIS PROVISION CAREFULLY TO ENSURE THAT YOU UNDERSTAND—THIS SECTION CONTROLS HOW DISPUTES BETWEEN YOU AND THE COMPANY WILL BE ADDRESSED. BY AGREEING TO THIS PROVISION, YOU ARE WAIVING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT AND YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL. YOU ARE ALSO AGREEING TO RESOLVE ALL DISPUTES BETWEEN YOU AND THE COMPANY THROUGH BINDING ARBITRATION, UNLESS YOU EXERCISE YOUR RIGHT TO REJECT ARBITRATION AS PROVIDED BELOW. You and Lopofist Limited (“ we ” or the “ Company ”) agree to resolve all Disputes through binding arbitration, as described below, except for: (i) claims that fall within the jurisdiction of a small claims court, provided such claims are not class action disputes and also meet the court’s jurisdictional and monetary limits; and (ii) disputes related to intellectual property rights. A “ Dispute ” means any claim, controversy, or legal action—whether arising from past, present, or future events, and based on contract, tort, statute, or common law—between you and the Company regarding the Website, Services, or this agreement (the “Arbitration Agreement”). “Dispute” also includes disputes about the interpretation, applicability, or enforceability of these terms or the formation of this Arbitration Agreement, including whether any part of it is invalid or unenforceable.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You and we agree that we (and our attorneys, if represented) shall work cooperatively to schedule the Video Conference at the earliest mutually convenient time after we receive a Notice. You and we also agree to use our best efforts to resolve the Dispute at the Video Conference. If you and we cannot resolve the issues identified in the Notice within 60 days after the completed Notice is received (or a longer time if agreed), you or we may commence an arbitration proceeding or a small claims court proceeding. Compliance with these Informal Dispute Resolution Procedures is Mandatory and Pre-Filing Notice procedures (including the Video Conference requirement) are a condition precedent to initiating any arbitration or small claims court action. Failure to follow the procedures is a breach of this Arbitration Agreement. The Mandatory Pre-Filing Notice procedures are essential so that you and the Company have a meaningful opportunity to resolve Disputes in an inexpensive and efficient manner. Unless prohibited by applicable law, the arbitration provider shall not accept or administer any demand for arbitration unless the party bringing the demand for arbitration certifies in writing that the Mandatory Pre-Filing Notice procedures (including the Video Conference requirement) were fully satisfied. If the party bringing the demand for arbitration fails to include a written certification that the Pre-Filing Notice procedures (including the Video Conference) were met, then the arbitration forum shall administratively close the demand for arbitration and no fees shall be due from the responding party.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Subject to applicable jurisdictional requirements and the Mandatory Pre-Filing Notice requirements explained above, you or the Company may elect to pursue a Dispute in a local small claims court rather than through arbitration, so long as the matter remains in small claims court and proceeds only on an individual basis. If a party has already submitted an arbitration demand, the other party may, in its sole discretion, inform the arbitral forum that it chooses to have the Dispute heard in small claims court. At that time, the arbitral forum will administratively close the arbitration and the Dispute will be heard in the appropriate small claims court, with no fees due from the arbitration respondent.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND THE COMPANY WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES IN COURT IN FAVOR OF ARBITRATION (EXCEPT FOR SMALL CLAIMS COURT DESCRIBED ABOVE). YOU AND THE COMPANY EACH WAIVE THE RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION LAWSUIT AGAINST THE OTHER, INCLUDING ANY CURRENTLY PENDING ACTIONS AGAINST THE COMPANY. TO THE FULLEST EXTENT ALLOWABLE BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE LITIGATED IN COURT ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED BASIS. EXCEPT FOR THE MASS FILING PROCEDURES DESCRIBED BELOW, YOU AND WE AGREE THAT THE ARBITRATOR MAY ONLY AWARD FINAL RELIEF IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE FINAL RELIEF WARRANTED BY THAT INDIVIDUAL PARTY’S CLAIM. THE ARBITRATOR MAY NOT AWARD FINAL RELIEF FOR, AGAINST, OR ON BEHALF OF ANYONE WHO IS NOT A PARTY TO THE ARBITRATION ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. IF A COURT DETERMINES THAT ANY OF THE PROHIBITIONS IN THIS PARAGRAPH ARE UNENFORCEABLE FOR A PARTICULAR CLAIM OR REQUEST FOR RELIEF, AND ALL APPEALS OF THAT DECISION ARE AFFIRMED AND SUCH DECISION BECOMES FINAL, THEN YOU AND THE COMPANY AGREE THAT PARTICULAR CLAIM OR REQUEST FOR RELIEF SHALL PROCEED IN COURT BUT SHALL BE STAYED PENDING INDIVIDUAL ARBITRATION OF THE REMAINING CLAIMS FOR RELIEF THAT YOU HAVE BROUGHT.”
Open citationAug 7, 2026privacymedium
content license
Latest stance: broad license
“Solely for the purpose of operating the Service on your behalf, you grant us a non-exclusive, worldwide, royalty-free license to reproduce, store, and process your Content. This license is necessary to provide you with the functionality of the Service, including but not limited to storing, displaying, and allowing you to edit your Content.”
Open citationAug 7, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“ANY INFORMATION OR STATEMENTS AVAILABLE THROUGH THE SERVICE ARE FOR INFORMATIONAL AND GENERAL PURPOSES ONLY . THEY ARE NOT INTENDED TO REPLACE OR SUBSTITUTE FOR PROFESSIONAL FINANCIAL, MEDICAL, LEGAL, OR OTHER SPECIALIZED ADVICE . THE COMPANY DOES NOT REPRESENT OR WARRANT THAT ANY INFORMATION PROVIDED THROUGH THE SERVICE IS RELIABLE, COMPLETE, OR SUITABLE FOR YOUR SPECIFIC NEEDS. YOU ACKNOWLEDGE THAT ANY DECISIONS MADE BASED ON INFORMATION PROVIDED THROUGH THE SERVICE ARE YOUR SOLE RESPONSIBILITY , AND IF YOU REQUIRE PROFESSIONAL ADVICE, YOU SHOULD CONSULT A QUALIFIED SPECIALIST. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY LIABILITY FOR YOUR RELIANCE ON ANY STATEMENTS, RECOMMENDATIONS, OR CONTENT PROVIDED THROUGH THE SERVICE.”
Open citationAug 7, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“The Company does not monitor, evaluate, or guarantee the accuracy, completeness, or legality of Third-Party Materials. To the fullest extent permitted by law, the Company makes no express or implied warranties regarding third-party content and disclaims all liability for any loss, damage, or harm resulting from your reliance on or use of such content. Some third-party materials may be outdated, misleading, or otherwise unreliable, and you assume full responsibility for any decisions based on this content.”
Open citationAug 7, 2026commercial usemedium
commercial use
Latest stance: restricted
“You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. This license allows you to use the Service on your personal device but does not permit sublicensing, resale, modification, or unauthorized use. Any breach of these Terms may result in the immediate suspension or termination of your access to the Service.”
Open citationAug 7, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to suspend or terminate your Account and restrict your access to the Service at our discretion, with or without prior notice , if we determine that you have violated these Terms or any applicable laws. This includes cases where you have provided false, misleading, or incomplete information during registration or engaged in fraudulent, abusive, or unauthorized activity on the Service. Termination may result in the loss of access to your data, content, or any benefits associated with the Service, and we are not responsible for any consequences resulting from such actions.”
Open citationAug 7, 2026ownershiplow
content ownership
Latest stance: user retains rights
“As between you and PDF Guru, you retain all rights and ownership of your Content. We do not claim any ownership rights to your Content. For the purposes of these Terms, “Content” means any text, information, communication, or material, such as documents, images, and files that you upload, import into, embed for use by, or create using the Service. You are solely responsible for ensuring that your use of the Service in relation to your Content complies with all applicable laws and third-party rights. This includes, but is not limited to, your use of features such as Unlock PDF, which attempts to remove password or access restrictions from uploaded files. You may only use such features on Content that you own or are legally authorized to modify or unlock. If you are unsure whether you have the legal right to unlock a particular file, you must not use this feature. By using this feature, you represent and warrant that you are the lawful owner of the uploaded PDF file or you have received appropriate authorization from the rightful owner to remove any password or access restrictions from the file. We do not permit the unauthorized decryption, unlocking, or alteration of third-party PDF files, especially those protected by copyright, trade secrets, personal data, or other confidential or proprietary rights. The Service disclaims all liability arising from misuse of the Service in violation of applicable laws or third-party rights.”
Open citationAug 7, 2026privacyhigh
content ownership
Latest stance: platform claims or reserves rights
“If you wish to request a refund for a payment made using a reimbursable method, such as a credit or debit card, we strongly encourage you to contact us first at support@pdfguru.com before initiating a chargeback with your payment provider. This allows us the opportunity to review your request and attempt to resolve the issue directly. Refunds, when applicable, are not processed in real-time . If we confirm that a refund has been issued, please allow at least 15 business days for the refund to reflect in your account. You acknowledge that you are not entitled to receive multiple refunds for the same transaction and agree that if you request a refund directly from us, you will not initiate a separate refund request or chargeback through your payment provider unless your request has been denied by us . If you receive duplicate refunds due to separate refund requests, we reserve the right to work with your payment provider to reverse one of those refunds. Initiating a chargeback or reversing a payment through your bank or payment provider may result in the immediate termination of your account at our sole discretion, as it indicates that you have determined you no longer wish to use our Service. If a chargeback is overturned in our favor, you may contact support@pdfguru.com to discuss reinstating your account. Fraudulent or improper chargebacks may result in a permanent ban from using the Service and potential legal action. As outlined in our Privacy Policy your personally identifiable information may be shared with our payment processor to assist in responding to chargeback requests.”
Open citationAug 7, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“If a payment is declined or not received when due, we may notify you to update your payment method. However, if the issue is not resolved, we reserve the right to suspend or terminate your access to the Service without further notice . Any content, data, or personalized settings associated with your account may be lost, and we are not responsible for restoring them.”
Open citationAug 7, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“By accessing or using the Service, you confirm that: You have the legal capacity to enter into and comply with these Terms. You are at least 18 years old and legally permitted to use the Service. You will not access the Service through automated or non-human means , including bots, scripts, or similar methods. You will not use the Service for any unlawful, fraudulent, or unauthorized purpose . You are not located in a country subject to U.S. government embargo restrictions or designated as a terrorist-supporting nation . You are not listed on any U.S. government list of prohibited or restricted persons . Your use of the Service complies with all applicable laws and regulations . If any information you provide is false, misleading, outdated, or incomplete, we reserve the right to deny or terminate your current or future access to the Service.”
Open citationAug 7, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We expect all users to interact with our customer support team in a respectful and professional manner. If at any time your communication or behavior is deemed harassing, abusive, threatening, or offensive , we reserve the right to terminate your account immediately .”
Open citationAug 7, 2026commercial usehigh
content license
Latest stance: sublicensable or transferable
“You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. This license allows you to use the Service on your personal device but does not permit sublicensing, resale, modification, or unauthorized use. Any breach of these Terms may result in the immediate suspension or termination of your access to the Service.”
Open citationAug 7, 2026commercial usemedium
content license
Latest stance: broad license
“You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. This license allows you to use the Service on your personal device but does not permit sublicensing, resale, modification, or unauthorized use. Any breach of these Terms may result in the immediate suspension or termination of your access to the Service.”
Open citationAug 7, 2026subprocessors / sharinghigh
content license
Latest stance: sublicensable or transferable
“By submitting, posting, or otherwise providing any review, rating, comment, testimonial, or other feedback (“ Review ”) about the Service on any platform, including but not limited to websites, social media platforms, or directly to the Company, you grant the Company and its affiliates a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable right to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, and create derivative works from such Reviews for any lawful purpose, including but not limited to marketing, advertising, promotional activities, product development, and customer engagement, in any media now known or later developed, without further notice, attribution, or compensation to you. You acknowledge and agree that: The Company is not obligated to use, display, or maintain any Review and may remove or edit Reviews at its discretion. The Company may use Reviews in conjunction with your publicly displayed username, profile picture, or other identifying information (if available), unless you request anonymity in writing. The Company is not responsible for the content of Reviews posted by users and does not endorse any opinions expressed therein. If you wish to request the removal of a Review that you have submitted, you may contact the Company at support@pdfguru.com .”
Open citationAug 7, 2026moderationhigh
content license
Latest stance: sublicensable or transferable
“The Service may employ a credit-based system to enable access to certain features or the performance of specific actions on the Website. Credits are a virtual unit of access and do not represent currency, electronic money, or any financial instrument. Credits can only be used within the Service and have no monetary value outside of it. You can purchase credits using real money through the payment methods listed above. Depending on your location, you may be charged in different currencies, and your payment provider may apply additional conversion fees or commissions, which are outside the Company’s control. Credits cannot be purchased with prepaid, gift, or scratch cards. Credits may be used only within the Website to access specific tools or services. The number of credits required for each activity will be displayed before confirmation. You are solely responsible for managing your credits, and the Company is not liable for any credits lost due to unauthorized account access or user error. The Company may occasionally grant promotional or bonus credits. Such credits are non-transferable, have no cash equivalent, and are not refundable. Credits are not your property. You may not sell, transfer, exchange, or otherwise dispose of them. Any violation of this rule may result in suspension or termination of your account.”
Open citationAug 7, 2026privacyhigh
content license
Latest stance: sublicensable or transferable
“We may provide you with gift cards or promotional codes that can be redeemed for additional features, enhancements, functionalities, content or services within a specified Service and for a limited period of time, subject to eligibility requirements (the “Promotional Codes”). Promotional Codes have no cash value, are personal, non-transferable, non-sublicensable, and we are under no obligation to provide any compensation in connection with Promotional Codes.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The email address you used to set up your account (if you have one) An unequivocal statement that you want to opt out of this Arbitration Agreement If you opt out of this Arbitration Agreement, all other parts of the terms and any other agreements between you and the Company will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us. Arbitration Agreement Survival . This Arbitration Agreement will survive the termination of your relationship with the Company, including any revocation of consent or other action by you to end your participation in the Service or any communication with the Company. Severability. If any portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.”
Open citationAug 7, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Existing Users. Users who previously agreed to arbitrate may reject this updated Arbitration Agreement by following the opt-out method below, but such users will still be bound by the most recent prior version of the Arbitration Agreement and will otherwise be bound by these terms. Previous or existing users who do not opt out of this updated Arbitration Agreement will be bound by this Arbitration Agreement and it shall apply to all disputes between such users and the Company, including those arising (but not actually filed in arbitration) before the effective date of these terms. Arbitration demands that have already been filed with an arbitration provider before the effective date of this Arbitration Agreement and in compliance with a prior version of this Arbitration Agreement are subject to the prior version's terms. New Users. Users who use Service for the first time on or after 01 April 2025 may opt out of this Arbitration Agreement. Method and Impact of Opting Out. Subject to the above, you may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to support@pdfguru.com within 31 days from the later of the following dates: 1) the date you first use or attempt to use the Services, or 2) the date the Arbitration Agreement became effective as indicated in the “Last Updated” date of the terms, whichever is later. Your notice must include:”
Open citationAug 7, 2026commercial usehigh
data sharing
Latest stance: sale or sell
“Right to Know You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding your request. Right to Access You have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. Right to Delete You have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfil your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law. Right to Correct You have the right to request that we correct inaccurate personal information we maintain about you. Right to Opt-Out of Sales, Sharing, and Targeted Advertising You may have the right to opt out of certain uses of your personal information, including: The “sale” or “sharing” of your personal information as defined under state privacy laws. The use of your personal information for targeted advertising. Right to Data Portability You can request a copy of your personal data in a structured, portable format.”
Open citationAug 7, 2026privacyhigh
data sharing
Latest stance: sale or sell
“Privacy laws in some U.S. states broadly define the term "sale" to include sharing of information via cookies, pixels, and similar tracking technologies for certain targeted advertising activities. We do not sell Personal Information for monetary compensation. However, when you visit our websites, we and our advertising partners may collect device data and behavioural insights through tracking technologies, which could be interpreted as a “sale” or “sharing” under state laws, even if no money is exchanged. We do not knowingly engage in sales, sharing, or targeted advertising using the personal information of individuals under 18. More information about our data-sharing practices is available in the table below. Category of Personal Information Disclosed Category of Third-Party Recipient Identifiers (such as pseudonymous cookie IDs, IP address, or, if you have an account, a hashed version of your email address) Advertising networks”
Open citationAug 7, 2026retentionhigh
data sharing
Latest stance: sale or sell
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationAug 7, 2026retentionmedium
data sharing
Latest stance: third party or vendor sharing
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationAug 7, 2026retentionmedium
retention
Latest stance: indefinite or necessity based
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In order to use our Service, we will ask you to create an account by providing your email. When you access our website we automatically collect from your device cookies, language settings, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, other unique identifiers (such as IDFA and AAID) and information about your interactions with the website. We need this data to provide our services, analyze how our customers use the website and measure ads. For providing services, improving the website and serving ads, we use third party solutions. As a result, we may process data using solutions developed by Amplitude, Firebase, Google, Hotjar, PayPal, Solid, OpenAI, Microsoft Bing, Clarity. Therefore, some of the data is stored and processed on the servers of such third parties. This enables us to (1) provide certain services; (2) analyze different interactions (how often users make purchases, what products our users viewed); (3) serve and measure ads (and show them only to a particular group of users, for example, only to those, who have made a purchase). Please read our Privacy Policy below to know more about what we do with data (Section 3) , what data privacy rights are available to you (Section 6) and who will be the data controller (Section 1) . If any questions will remain unanswered, please contact us at support@pdfguru.com .”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“When you make payments through the Service, you need to provide your billing data, such as your credit card number, to our payment service providers. We do not collect or store, or have access to full credit card number data, though we may receive some limited information, including credit card-related data (including a secure token reflecting your payment method), data about products or services purchased, date, time and amount of the purchase, the type of payment method used, limited digits of your card number.”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3, of this Privacy Policy. The types of third parties we share information with include, in particular: 5.1. Service providers We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers: cloud storage providers”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“5.2. Law enforcement agencies and other public authorities We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law. 5.3. Third Parties as part of merger and acquisition As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. 5.4. Affiliates We may share your personal information with our partner organizations that are part of our corporate group – these are companies that are owned by, own, or are jointly-owned with us. These partner organizations will use the information in ways that align with this Privacy Policy.”
Open citationAug 7, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Certain state privacy laws, such as those in California require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in the "Сategories of Personal Information We Collect" section for business purposes. For example, we may share IP addresses and device identifiers with service providers that assist us with crash monitoring and reporting. Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a "sale" or "share" under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to the section 9.4. below. For details regarding the categories of third parties with whom we share Personal Information please refer to Section 3 and Section 5 of this Privacy Policy.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Subject to applicable jurisdictional requirements and the Mandatory Pre-Filing Notice requirements explained above, you or the Company may elect to pursue a Dispute in a local small claims court rather than through arbitration, so long as the matter remains in small claims court and proceeds only on an individual basis. If a party has already submitted an arbitration demand, the other party may, in its sole discretion, inform the arbitral forum that it chooses to have the Dispute heard in small claims court. At that time, the arbitral forum will administratively close the arbitration and the Dispute will be heard in the appropriate small claims court, with no fees due from the arbitration respondent.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You and we agree that we (and our attorneys, if represented) shall work cooperatively to schedule the Video Conference at the earliest mutually convenient time after we receive a Notice. You and we also agree to use our best efforts to resolve the Dispute at the Video Conference. If you and we cannot resolve the issues identified in the Notice within 60 days after the completed Notice is received (or a longer time if agreed), you or we may commence an arbitration proceeding or a small claims court proceeding. Compliance with these Informal Dispute Resolution Procedures is Mandatory and Pre-Filing Notice procedures (including the Video Conference requirement) are a condition precedent to initiating any arbitration or small claims court action. Failure to follow the procedures is a breach of this Arbitration Agreement. The Mandatory Pre-Filing Notice procedures are essential so that you and the Company have a meaningful opportunity to resolve Disputes in an inexpensive and efficient manner. Unless prohibited by applicable law, the arbitration provider shall not accept or administer any demand for arbitration unless the party bringing the demand for arbitration certifies in writing that the Mandatory Pre-Filing Notice procedures (including the Video Conference requirement) were fully satisfied. If the party bringing the demand for arbitration fails to include a written certification that the Pre-Filing Notice procedures (including the Video Conference) were met, then the arbitration forum shall administratively close the demand for arbitration and no fees shall be due from the responding party.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Barring extraordinary circumstances, the arbitrator will issue their decision within 120 days from the date the arbitrator is appointed. The arbitrator may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings will be closed to the public and confidential, and all records relating thereto will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The award of the arbitrator will be in writing and will include a statement setting forth the reasons for the disposition of any claim. The arbitration award is binding only between you and the Company and will not have any preclusive effect in another arbitration or proceeding that involves a different party.”
Open citationJul 29, 2026privacymedium
content license
Latest stance: broad license
“Solely for the purpose of operating the Service on your behalf, you grant us a non-exclusive, worldwide, royalty-free license to reproduce, store, and process your Content. This license is necessary to provide you with the functionality of the Service, including but not limited to storing, displaying, and allowing you to edit your Content.”
Open citationJul 29, 2026commercial usehigh
content license
Latest stance: sublicensable or transferable
“You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. This license allows you to use the Service on your personal device but does not permit sublicensing, resale, modification, or unauthorized use. Any breach of these Terms may result in the immediate suspension or termination of your access to the Service.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The email address you used to set up your account (if you have one) An unequivocal statement that you want to opt out of this Arbitration Agreement If you opt out of this Arbitration Agreement, all other parts of the terms and any other agreements between you and the Company will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us. Arbitration Agreement Survival . This Arbitration Agreement will survive the termination of your relationship with the Company, including any revocation of consent or other action by you to end your participation in the Service or any communication with the Company. Severability. If any portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Existing Users. Users who previously agreed to arbitrate may reject this updated Arbitration Agreement by following the opt-out method below, but such users will still be bound by the most recent prior version of the Arbitration Agreement and will otherwise be bound by these terms. Previous or existing users who do not opt out of this updated Arbitration Agreement will be bound by this Arbitration Agreement and it shall apply to all disputes between such users and the Company, including those arising (but not actually filed in arbitration) before the effective date of these terms. Arbitration demands that have already been filed with an arbitration provider before the effective date of this Arbitration Agreement and in compliance with a prior version of this Arbitration Agreement are subject to the prior version's terms. New Users. Users who use Service for the first time on or after 01 April 2025 may opt out of this Arbitration Agreement. Method and Impact of Opting Out. Subject to the above, you may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to support@pdfguru.com within 31 days from the later of the following dates: 1) the date you first use or attempt to use the Services, or 2) the date the Arbitration Agreement became effective as indicated in the “Last Updated” date of the terms, whichever is later. Your notice must include:”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“All other claims shall be held in abeyance. This means that the filing fees will be paid only for the Initial Test Cases; for all other demands for arbitration in a Mass Filing, the filing fees (together with any arbitrator consideration of the other demands) will be held in abeyance, and neither you nor the Company will be required to pay any such filing fees. You and the Company also agree that neither you nor we shall be deemed to be in breach of this Arbitration Agreement for failure to pay any such filing fees, and that neither you nor we shall be entitled to any contractual, statutory, or other remedies, damages, or sanctions of any kind for failure to pay any such filing fees. If, pursuant to this subsection, a party files non-Bellwether Arbitrations with the arbitration provider, the parties agree that the arbitration provider shall hold those demands in abeyance and not refer them to the arbitrator pending resolution of the Initial Test Cases. Unless the claims are resolved in advance or the schedule is extended, the arbitrators will render a final award for the Initial Test Cases within 120 days of the initial pre-hearing conference. Global Mediation in Mass Filings . Following the resolution of the Initial Test Cases, the parties agree to engage in a global mediation of all the remaining individual arbitration claims comprising the Mass Filing (“ Global Mediation ”), deferring any filing costs associated with the non-Initial Test Cases until the Initial Test Cases and subsequent Global Mediation have concluded.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“At least ten (10) calendar days before the date set for the arbitration hearing, you or the Company may serve a written offer of judgment upon the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitration provider, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever occurs first, it shall be deemed withdrawn, and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs from the time of the offer (which, solely for purposes of offers of judgment, may include reasonable attorneys’ fees to the extent they are recoverable by statute, in an amount not to exceed the damages awarded). The parties agree that any disputes with respect to settlement offer(s) or offer(s) of judgment in a Mass Filing are to be resolved by a single arbitrator to the extent such offers contain the same material terms. For arbitrations involving represented parties, the represented parties’ attorneys agree to communicate individual settlement offer(s) or offer(s) of judgment to each and every arbitration claimant or respondent to whom such offers are extended.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Upon either your or our request, the Arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award, and that any permitted court filing of confidential information must be done under seal.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The payment of arbitration fees (the fees imposed by the arbitration administrator, including filing, arbitrator, and hearing fees) will be governed by the applicable NAM Rules, unless you qualify for a fee waiver under applicable law. If after exhausting any potentially available fee waivers, the arbitrator finds that the arbitration fees will be prohibitive for you as compared to litigation, we will pay as much of your filing, arbitrator, and hearing fees in the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that your claim(s) were frivolous or brought for an improper purpose or asserted in bad faith. You and we agree that arbitration should be cost-effective for all parties and that any party may engage with NAM to address the reduction or deferral of fees.”
Open citationJul 29, 2026commercial usemedium
content license
Latest stance: broad license
“You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. This license allows you to use the Service on your personal device but does not permit sublicensing, resale, modification, or unauthorized use. Any breach of these Terms may result in the immediate suspension or termination of your access to the Service.”
Open citationJul 29, 2026subprocessors / sharinghigh
content license
Latest stance: sublicensable or transferable
“By submitting, posting, or otherwise providing any review, rating, comment, testimonial, or other feedback (“ Review ”) about the Service on any platform, including but not limited to websites, social media platforms, or directly to the Company, you grant the Company and its affiliates a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable right to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, and create derivative works from such Reviews for any lawful purpose, including but not limited to marketing, advertising, promotional activities, product development, and customer engagement, in any media now known or later developed, without further notice, attribution, or compensation to you. You acknowledge and agree that: The Company is not obligated to use, display, or maintain any Review and may remove or edit Reviews at its discretion. The Company may use Reviews in conjunction with your publicly displayed username, profile picture, or other identifying information (if available), unless you request anonymity in writing. The Company is not responsible for the content of Reviews posted by users and does not endorse any opinions expressed therein. If you wish to request the removal of a Review that you have submitted, you may contact the Company at support@pdfguru.com .”
Open citationJul 29, 2026moderationhigh
content license
Latest stance: sublicensable or transferable
“The Service may employ a credit-based system to enable access to certain features or the performance of specific actions on the Website. Credits are a virtual unit of access and do not represent currency, electronic money, or any financial instrument. Credits can only be used within the Service and have no monetary value outside of it. You can purchase credits using real money through the payment methods listed above. Depending on your location, you may be charged in different currencies, and your payment provider may apply additional conversion fees or commissions, which are outside the Company’s control. Credits cannot be purchased with prepaid, gift, or scratch cards. Credits may be used only within the Website to access specific tools or services. The number of credits required for each activity will be displayed before confirmation. You are solely responsible for managing your credits, and the Company is not liable for any credits lost due to unauthorized account access or user error. The Company may occasionally grant promotional or bonus credits. Such credits are non-transferable, have no cash equivalent, and are not refundable. Credits are not your property. You may not sell, transfer, exchange, or otherwise dispose of them. Any violation of this rule may result in suspension or termination of your account.”
Open citationJul 29, 2026privacyhigh
content license
Latest stance: sublicensable or transferable
“We may provide you with gift cards or promotional codes that can be redeemed for additional features, enhancements, functionalities, content or services within a specified Service and for a limited period of time, subject to eligibility requirements (the “Promotional Codes”). Promotional Codes have no cash value, are personal, non-transferable, non-sublicensable, and we are under no obligation to provide any compensation in connection with Promotional Codes.”
Open citationJul 29, 2026commercial usemedium
commercial use
Latest stance: restricted
“You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. This license allows you to use the Service on your personal device but does not permit sublicensing, resale, modification, or unauthorized use. Any breach of these Terms may result in the immediate suspension or termination of your access to the Service.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“PLEASE READ THIS PROVISION CAREFULLY TO ENSURE THAT YOU UNDERSTAND—THIS SECTION CONTROLS HOW DISPUTES BETWEEN YOU AND THE COMPANY WILL BE ADDRESSED. BY AGREEING TO THIS PROVISION, YOU ARE WAIVING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT AND YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL. YOU ARE ALSO AGREEING TO RESOLVE ALL DISPUTES BETWEEN YOU AND THE COMPANY THROUGH BINDING ARBITRATION, UNLESS YOU EXERCISE YOUR RIGHT TO REJECT ARBITRATION AS PROVIDED BELOW. You and Lopofist Limited (“ we ” or the “ Company ”) agree to resolve all Disputes through binding arbitration, as described below, except for: (i) claims that fall within the jurisdiction of a small claims court, provided such claims are not class action disputes and also meet the court’s jurisdictional and monetary limits; and (ii) disputes related to intellectual property rights. A “ Dispute ” means any claim, controversy, or legal action—whether arising from past, present, or future events, and based on contract, tort, statute, or common law—between you and the Company regarding the Website, Services, or this agreement (the “Arbitration Agreement”). “Dispute” also includes disputes about the interpretation, applicability, or enforceability of these terms or the formation of this Arbitration Agreement, including whether any part of it is invalid or unenforceable.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Unless you and the Company otherwise agree, the arbitration will be conducted virtually via video or teleconference.”
Open citationJul 29, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to suspend or terminate your Account and restrict your access to the Service at our discretion, with or without prior notice , if we determine that you have violated these Terms or any applicable laws. This includes cases where you have provided false, misleading, or incomplete information during registration or engaged in fraudulent, abusive, or unauthorized activity on the Service. Termination may result in the loss of access to your data, content, or any benefits associated with the Service, and we are not responsible for any consequences resulting from such actions.”
Open citationJul 29, 2026ownershiplow
content ownership
Latest stance: user retains rights
“As between you and PDF Guru, you retain all rights and ownership of your Content. We do not claim any ownership rights to your Content. For the purposes of these Terms, “Content” means any text, information, communication, or material, such as documents, images, and files that you upload, import into, embed for use by, or create using the Service. You are solely responsible for ensuring that your use of the Service in relation to your Content complies with all applicable laws and third-party rights. This includes, but is not limited to, your use of features such as Unlock PDF, which attempts to remove password or access restrictions from uploaded files. You may only use such features on Content that you own or are legally authorized to modify or unlock. If you are unsure whether you have the legal right to unlock a particular file, you must not use this feature. By using this feature, you represent and warrant that you are the lawful owner of the uploaded PDF file or you have received appropriate authorization from the rightful owner to remove any password or access restrictions from the file. We do not permit the unauthorized decryption, unlocking, or alteration of third-party PDF files, especially those protected by copyright, trade secrets, personal data, or other confidential or proprietary rights. The Service disclaims all liability arising from misuse of the Service in violation of applicable laws or third-party rights.”
Open citationJul 29, 2026privacyhigh
content ownership
Latest stance: platform claims or reserves rights
“If you wish to request a refund for a payment made using a reimbursable method, such as a credit or debit card, we strongly encourage you to contact us first at support@pdfguru.com before initiating a chargeback with your payment provider. This allows us the opportunity to review your request and attempt to resolve the issue directly. Refunds, when applicable, are not processed in real-time . If we confirm that a refund has been issued, please allow at least 15 business days for the refund to reflect in your account. You acknowledge that you are not entitled to receive multiple refunds for the same transaction and agree that if you request a refund directly from us, you will not initiate a separate refund request or chargeback through your payment provider unless your request has been denied by us . If you receive duplicate refunds due to separate refund requests, we reserve the right to work with your payment provider to reverse one of those refunds. Initiating a chargeback or reversing a payment through your bank or payment provider may result in the immediate termination of your account at our sole discretion, as it indicates that you have determined you no longer wish to use our Service. If a chargeback is overturned in our favor, you may contact support@pdfguru.com to discuss reinstating your account. Fraudulent or improper chargebacks may result in a permanent ban from using the Service and potential legal action. As outlined in our Privacy Policy your personally identifiable information may be shared with our payment processor to assist in responding to chargeback requests.”
Open citationJul 29, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“If a payment is declined or not received when due, we may notify you to update your payment method. However, if the issue is not resolved, we reserve the right to suspend or terminate your access to the Service without further notice . Any content, data, or personalized settings associated with your account may be lost, and we are not responsible for restoring them.”
Open citationJul 29, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“By accessing or using the Service, you confirm that: You have the legal capacity to enter into and comply with these Terms. You are at least 18 years old and legally permitted to use the Service. You will not access the Service through automated or non-human means , including bots, scripts, or similar methods. You will not use the Service for any unlawful, fraudulent, or unauthorized purpose . You are not located in a country subject to U.S. government embargo restrictions or designated as a terrorist-supporting nation . You are not listed on any U.S. government list of prohibited or restricted persons . Your use of the Service complies with all applicable laws and regulations . If any information you provide is false, misleading, outdated, or incomplete, we reserve the right to deny or terminate your current or future access to the Service.”
Open citationJul 29, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We expect all users to interact with our customer support team in a respectful and professional manner. If at any time your communication or behavior is deemed harassing, abusive, threatening, or offensive , we reserve the right to terminate your account immediately .”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“If an in-person hearing is required and you reside in the United States, the hearing will take place in Delaware, unless the arbitrator determines that this would pose a hardship for you, in which case the in-person hearing may be conducted in the claimant’s state and county of residence or unless the substantive laws of the state where your claim arose requires otherwise. If you reside outside the United States, the site of any in-person hearing will be determined by the NAM Rules. The award of the arbitrator will be in writing and will include a statement setting forth the reasons for the disposition of any claim. The arbitrator will apply the laws of Cyprus in conducting the arbitration. You acknowledge that these terms and your use of the Service evidences a transaction involving interstate commerce. The United States Federal Arbitration Act will govern the interpretation, enforcement, and proceedings. The Arbitrator is bound by and shall adhere to this Arbitration Agreement. In the event NAM Rules conflict with this Arbitration Agreement, the terms of this Arbitration Agreement shall control. If the Arbitrator determines that strict application of any term of this Arbitration Agreement would result in a fundamentally unfair arbitration, then the Arbitrator shall have the authority to modify such term to the extent necessary to ensure a fundamentally fair arbitration that is consistent with efficient and inexpensive resolution of Disputes.”
Open citationJul 29, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND THE COMPANY WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES IN COURT IN FAVOR OF ARBITRATION (EXCEPT FOR SMALL CLAIMS COURT DESCRIBED ABOVE). YOU AND THE COMPANY EACH WAIVE THE RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION LAWSUIT AGAINST THE OTHER, INCLUDING ANY CURRENTLY PENDING ACTIONS AGAINST THE COMPANY. TO THE FULLEST EXTENT ALLOWABLE BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE LITIGATED IN COURT ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED BASIS. EXCEPT FOR THE MASS FILING PROCEDURES DESCRIBED BELOW, YOU AND WE AGREE THAT THE ARBITRATOR MAY ONLY AWARD FINAL RELIEF IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE FINAL RELIEF WARRANTED BY THAT INDIVIDUAL PARTY’S CLAIM. THE ARBITRATOR MAY NOT AWARD FINAL RELIEF FOR, AGAINST, OR ON BEHALF OF ANYONE WHO IS NOT A PARTY TO THE ARBITRATION ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. IF A COURT DETERMINES THAT ANY OF THE PROHIBITIONS IN THIS PARAGRAPH ARE UNENFORCEABLE FOR A PARTICULAR CLAIM OR REQUEST FOR RELIEF, AND ALL APPEALS OF THAT DECISION ARE AFFIRMED AND SUCH DECISION BECOMES FINAL, THEN YOU AND THE COMPANY AGREE THAT PARTICULAR CLAIM OR REQUEST FOR RELIEF SHALL PROCEED IN COURT BUT SHALL BE STAYED PENDING INDIVIDUAL ARBITRATION OF THE REMAINING CLAIMS FOR RELIEF THAT YOU HAVE BROUGHT.”
Open citationJul 29, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“ANY INFORMATION OR STATEMENTS AVAILABLE THROUGH THE SERVICE ARE FOR INFORMATIONAL AND GENERAL PURPOSES ONLY . THEY ARE NOT INTENDED TO REPLACE OR SUBSTITUTE FOR PROFESSIONAL FINANCIAL, MEDICAL, LEGAL, OR OTHER SPECIALIZED ADVICE . THE COMPANY DOES NOT REPRESENT OR WARRANT THAT ANY INFORMATION PROVIDED THROUGH THE SERVICE IS RELIABLE, COMPLETE, OR SUITABLE FOR YOUR SPECIFIC NEEDS. YOU ACKNOWLEDGE THAT ANY DECISIONS MADE BASED ON INFORMATION PROVIDED THROUGH THE SERVICE ARE YOUR SOLE RESPONSIBILITY , AND IF YOU REQUIRE PROFESSIONAL ADVICE, YOU SHOULD CONSULT A QUALIFIED SPECIALIST. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY LIABILITY FOR YOUR RELIANCE ON ANY STATEMENTS, RECOMMENDATIONS, OR CONTENT PROVIDED THROUGH THE SERVICE.”
Open citationJul 29, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“The Company does not monitor, evaluate, or guarantee the accuracy, completeness, or legality of Third-Party Materials. To the fullest extent permitted by law, the Company makes no express or implied warranties regarding third-party content and disclaims all liability for any loss, damage, or harm resulting from your reliance on or use of such content. Some third-party materials may be outdated, misleading, or otherwise unreliable, and you assume full responsibility for any decisions based on this content.”
Open citationJul 29, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In order to use our Service, we will ask you to create an account by providing your email. When you access our website we automatically collect from your device cookies, language settings, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, other unique identifiers (such as IDFA and AAID) and information about your interactions with the website. We need this data to provide our services, analyze how our customers use the website and measure ads. For providing services, improving the website and serving ads, we use third party solutions. As a result, we may process data using solutions developed by Amplitude, Firebase, Google, Hotjar, PayPal, Solid, OpenAI, Microsoft Bing, Clarity. Therefore, some of the data is stored and processed on the servers of such third parties. This enables us to (1) provide certain services; (2) analyze different interactions (how often users make purchases, what products our users viewed); (3) serve and measure ads (and show them only to a particular group of users, for example, only to those, who have made a purchase). Please read our Privacy Policy below to know more about what we do with data (Section 3) , what data privacy rights are available to you (Section 6) and who will be the data controller (Section 1) . If any questions will remain unanswered, please contact us at support@pdfguru.com .”
Open citationJul 29, 2026retentionhigh
data sharing
Latest stance: sale or sell
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationJul 29, 2026retentionmedium
data sharing
Latest stance: third party or vendor sharing
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationJul 29, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3, of this Privacy Policy. The types of third parties we share information with include, in particular: 5.1. Service providers We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers: cloud storage providers”
Open citationJul 29, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“5.2. Law enforcement agencies and other public authorities We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law. 5.3. Third Parties as part of merger and acquisition As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. 5.4. Affiliates We may share your personal information with our partner organizations that are part of our corporate group – these are companies that are owned by, own, or are jointly-owned with us. These partner organizations will use the information in ways that align with this Privacy Policy.”
Open citationJul 29, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“Certain state privacy laws, such as those in California require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in the "Сategories of Personal Information We Collect" section for business purposes. For example, we may share IP addresses and device identifiers with service providers that assist us with crash monitoring and reporting. Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a "sale" or "share" under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to the section 9.4. below. For details regarding the categories of third parties with whom we share Personal Information please refer to Section 3 and Section 5 of this Privacy Policy.”
Open citationJul 29, 2026commercial usehigh
data sharing
Latest stance: sale or sell
“Right to Know You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding your request. Right to Access You have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. Right to Delete You have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfil your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law. Right to Correct You have the right to request that we correct inaccurate personal information we maintain about you. Right to Opt-Out of Sales, Sharing, and Targeted Advertising You may have the right to opt out of certain uses of your personal information, including: The “sale” or “sharing” of your personal information as defined under state privacy laws. The use of your personal information for targeted advertising. Right to Data Portability You can request a copy of your personal data in a structured, portable format.”
Open citationJul 29, 2026privacyhigh
data sharing
Latest stance: sale or sell
“Privacy laws in some U.S. states broadly define the term "sale" to include sharing of information via cookies, pixels, and similar tracking technologies for certain targeted advertising activities. We do not sell Personal Information for monetary compensation. However, when you visit our websites, we and our advertising partners may collect device data and behavioural insights through tracking technologies, which could be interpreted as a “sale” or “sharing” under state laws, even if no money is exchanged. We do not knowingly engage in sales, sharing, or targeted advertising using the personal information of individuals under 18. More information about our data-sharing practices is available in the table below. Category of Personal Information Disclosed Category of Third-Party Recipient Identifiers (such as pseudonymous cookie IDs, IP address, or, if you have an account, a hashed version of your email address) Advertising networks”
Open citationJul 29, 2026retentionmedium
retention
Latest stance: indefinite or necessity based
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationJul 29, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“When you make payments through the Service, you need to provide your billing data, such as your credit card number, to our payment service providers. We do not collect or store, or have access to full credit card number data, though we may receive some limited information, including credit card-related data (including a secure token reflecting your payment method), data about products or services purchased, date, time and amount of the purchase, the type of payment method used, limited digits of your card number.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Arbitration is a more informal way to resolve our disagreements than a lawsuit in court. For instance, arbitration uses a neutral arbitrator instead of a judge or jury, involves more limited discovery, and is subject to very limited review by courts. Although the process is more informal, arbitrators can award some of the same individualized damages and relief that a court can award. An arbitrator cannot, however, order a party to act or stop doing something—this is known as “equitable relief.” Either you or we can go to court and seek equitable relief, including by filing a motion to compel the other party to follow this Arbitration Agreement. However, you and we agree that the only courts where we will seek equitable relief are the state and federal courts in Delaware. This exception for equitable relief does not waive this Arbitration Agreement. You and we agree that the U.S. Federal Arbitration Act and federal arbitration law govern the interpretation and enforcement of this provision. A court of competent jurisdiction has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement. This arbitration provision shall survive termination of these terms and the termination of your account.”
Open citationJul 19, 2026trainingmedium
content license
Latest stance: broad license
“Solely for the purpose of operating the Service on your behalf, you grant us a non-exclusive, worldwide, royalty-free license to reproduce, store, and process your Content. This license is necessary to provide you with the functionality of the Service, including but not limited to storing, displaying, and allowing you to edit your Content.”
Open citationJul 19, 2026prompt ownershiphigh
content license
Latest stance: sublicensable or transferable
“By submitting, posting, or otherwise providing any review, rating, comment, testimonial, or other feedback (“ Review ”) about the Service on any platform, including but not limited to websites, social media platforms, or directly to the Company, you grant the Company and its affiliates a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable right to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, and create derivative works from such Reviews for any lawful purpose, including but not limited to marketing, advertising, promotional activities, product development, and customer engagement, in any media now known or later developed, without further notice, attribution, or compensation to you. You acknowledge and agree that: The Company is not obligated to use, display, or maintain any Review and may remove or edit Reviews at its discretion. The Company may use Reviews in conjunction with your publicly displayed username, profile picture, or other identifying information (if available), unless you request anonymity in writing. The Company is not responsible for the content of Reviews posted by users and does not endorse any opinions expressed therein. If you wish to request the removal of a Review that you have submitted, you may contact the Company at support@pdfguru.com .”
Open citationJul 19, 2026commercial usehigh
content license
Latest stance: sublicensable or transferable
“We may provide you with gift cards or promotional codes that can be redeemed for additional features, enhancements, functionalities, content or services within a specified Service and for a limited period of time, subject to eligibility requirements (the “Promotional Codes”). Promotional Codes have no cash value, are personal, non-transferable, non-sublicensable, and we are under no obligation to provide any compensation in connection with Promotional Codes.”
Open citationJul 19, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to suspend or terminate your Account and restrict your access to the Service at our discretion, with or without prior notice , if we determine that you have violated these Terms or any applicable laws. This includes cases where you have provided false, misleading, or incomplete information during registration or engaged in fraudulent, abusive, or unauthorized activity on the Service. Termination may result in the loss of access to your data, content, or any benefits associated with the Service, and we are not responsible for any consequences resulting from such actions.”
Open citationJul 19, 2026prompt ownershiplow
content ownership
Latest stance: user retains rights
“As between you and PDF Guru, you retain all rights and ownership of your Content. We do not claim any ownership rights to your Content. For the purposes of these Terms, “Content” means any text, information, communication, or material, such as documents, images, and files that you upload, import into, embed for use by, or create using the Service. You are solely responsible for ensuring that your use of the Service in relation to your Content complies with all applicable laws and third-party rights. This includes, but is not limited to, your use of features such as Unlock PDF, which attempts to remove password or access restrictions from uploaded files. You may only use such features on Content that you own or are legally authorized to modify or unlock. If you are unsure whether you have the legal right to unlock a particular file, you must not use this feature. By using this feature, you represent and warrant that you are the lawful owner of the uploaded PDF file or you have received appropriate authorization from the rightful owner to remove any password or access restrictions from the file. We do not permit the unauthorized decryption, unlocking, or alteration of third-party PDF files, especially those protected by copyright, trade secrets, personal data, or other confidential or proprietary rights. The Service disclaims all liability arising from misuse of the Service in violation of applicable laws or third-party rights.”
Open citationJul 19, 2026indemnity / liabilityhigh
content ownership
Latest stance: platform claims or reserves rights
“If you wish to request a refund for a payment made using a reimbursable method, such as a credit or debit card, we strongly encourage you to contact us first at support@pdfguru.com before initiating a chargeback with your payment provider. This allows us the opportunity to review your request and attempt to resolve the issue directly. Refunds, when applicable, are not processed in real-time . If we confirm that a refund has been issued, please allow at least 15 business days for the refund to reflect in your account. You acknowledge that you are not entitled to receive multiple refunds for the same transaction and agree that if you request a refund directly from us, you will not initiate a separate refund request or chargeback through your payment provider unless your request has been denied by us . If you receive duplicate refunds due to separate refund requests, we reserve the right to work with your payment provider to reverse one of those refunds. Initiating a chargeback or reversing a payment through your bank or payment provider may result in the immediate termination of your account at our sole discretion, as it indicates that you have determined you no longer wish to use our Service. If a chargeback is overturned in our favor, you may contact support@pdfguru.com to discuss reinstating your account. Fraudulent or improper chargebacks may result in a permanent ban from using the Service and potential legal action. As outlined in our Privacy Policy your personally identifiable information may be shared with our payment processor to assist in responding to chargeback requests.”
Open citationJul 19, 2026retentionhigh
content ownership
Latest stance: platform claims or reserves rights
“If a payment is declined or not received when due, we may notify you to update your payment method. However, if the issue is not resolved, we reserve the right to suspend or terminate your access to the Service without further notice . Any content, data, or personalized settings associated with your account may be lost, and we are not responsible for restoring them.”
Open citationJul 19, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“By accessing or using the Service, you confirm that: You have the legal capacity to enter into and comply with these Terms. You are at least 18 years old and legally permitted to use the Service. You will not access the Service through automated or non-human means , including bots, scripts, or similar methods. You will not use the Service for any unlawful, fraudulent, or unauthorized purpose . You are not located in a country subject to U.S. government embargo restrictions or designated as a terrorist-supporting nation . You are not listed on any U.S. government list of prohibited or restricted persons . Your use of the Service complies with all applicable laws and regulations . If any information you provide is false, misleading, outdated, or incomplete, we reserve the right to deny or terminate your current or future access to the Service.”
Open citationJul 19, 2026moderationhigh
content ownership
Latest stance: platform claims or reserves rights
“We expect all users to interact with our customer support team in a respectful and professional manner. If at any time your communication or behavior is deemed harassing, abusive, threatening, or offensive , we reserve the right to terminate your account immediately .”
Open citationJul 19, 2026indemnity / liabilityhigh
content ownership
Latest stance: platform claims or reserves rights
“We reserve the right to update, modify, or discontinue any aspect of the Service, including features, content, and availability, at any time, with or without notice . This includes changes to: The information provided on our website and mobile applications; The availability or functionality of any Service feature; The pricing, structure, or terms of use of the Service. We are not responsible for any loss or inconvenience resulting from modifications, suspensions, or discontinuations of any part of the Service.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Section 11 of these Terms governs how disputes between you and PDF Guru are resolved. In particular, it includes a binding arbitration agreement, which means: You agree to resolve disputes with us through final and binding arbitration , rather than in court, except for certain limited exceptions. You waive your right to file a lawsuit or participate in a class action lawsuit against us. You may opt out of the arbitration agreement by following the process outlined in Section 12 . Please read this section carefully, as it significantly affects your legal rights.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“PLEASE READ THIS PROVISION CAREFULLY TO ENSURE THAT YOU UNDERSTAND—THIS SECTION CONTROLS HOW DISPUTES BETWEEN YOU AND THE COMPANY WILL BE ADDRESSED. BY AGREEING TO THIS PROVISION, YOU ARE WAIVING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT AND YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL. YOU ARE ALSO AGREEING TO RESOLVE ALL DISPUTES BETWEEN YOU AND THE COMPANY THROUGH BINDING ARBITRATION, UNLESS YOU EXERCISE YOUR RIGHT TO REJECT ARBITRATION AS PROVIDED BELOW. You and Lopofist Limited (“ we ” or the “ Company ”) agree to resolve all Disputes through binding arbitration, as described below, except for: (i) claims that fall within the jurisdiction of a small claims court, provided such claims are not class action disputes and also meet the court’s jurisdictional and monetary limits; and (ii) disputes related to intellectual property rights. A “ Dispute ” means any claim, controversy, or legal action—whether arising from past, present, or future events, and based on contract, tort, statute, or common law—between you and the Company regarding the Website, Services, or this agreement (the “Arbitration Agreement”). “Dispute” also includes disputes about the interpretation, applicability, or enforceability of these terms or the formation of this Arbitration Agreement, including whether any part of it is invalid or unenforceable.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“You and we agree that we (and our attorneys, if represented) shall work cooperatively to schedule the Video Conference at the earliest mutually convenient time after we receive a Notice. You and we also agree to use our best efforts to resolve the Dispute at the Video Conference. If you and we cannot resolve the issues identified in the Notice within 60 days after the completed Notice is received (or a longer time if agreed), you or we may commence an arbitration proceeding or a small claims court proceeding. Compliance with these Informal Dispute Resolution Procedures is Mandatory and Pre-Filing Notice procedures (including the Video Conference requirement) are a condition precedent to initiating any arbitration or small claims court action. Failure to follow the procedures is a breach of this Arbitration Agreement. The Mandatory Pre-Filing Notice procedures are essential so that you and the Company have a meaningful opportunity to resolve Disputes in an inexpensive and efficient manner. Unless prohibited by applicable law, the arbitration provider shall not accept or administer any demand for arbitration unless the party bringing the demand for arbitration certifies in writing that the Mandatory Pre-Filing Notice procedures (including the Video Conference requirement) were fully satisfied. If the party bringing the demand for arbitration fails to include a written certification that the Pre-Filing Notice procedures (including the Video Conference) were met, then the arbitration forum shall administratively close the demand for arbitration and no fees shall be due from the responding party.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“A court of competent jurisdiction shall have authority to enforce this provision and to enjoin any arbitration proceeding or small claims court action accordingly. All offers, promises, conduct, and statements made in the course of the Mandatory Pre-Filing Notice process by any party, its agents, employees, and attorneys are confidential and not admissible for any purpose in any subsequent proceeding (except as required to certify in writing that the Mandatory Pre-Filing Notice procedures were completed before submitting a demand for arbitration). Evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable by this section.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Subject to applicable jurisdictional requirements and the Mandatory Pre-Filing Notice requirements explained above, you or the Company may elect to pursue a Dispute in a local small claims court rather than through arbitration, so long as the matter remains in small claims court and proceeds only on an individual basis. If a party has already submitted an arbitration demand, the other party may, in its sole discretion, inform the arbitral forum that it chooses to have the Dispute heard in small claims court. At that time, the arbitral forum will administratively close the arbitration and the Dispute will be heard in the appropriate small claims court, with no fees due from the arbitration respondent.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The email address you used to set up your account (if you have one) An unequivocal statement that you want to opt out of this Arbitration Agreement If you opt out of this Arbitration Agreement, all other parts of the terms and any other agreements between you and the Company will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us. Arbitration Agreement Survival . This Arbitration Agreement will survive the termination of your relationship with the Company, including any revocation of consent or other action by you to end your participation in the Service or any communication with the Company. Severability. If any portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND THE COMPANY WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES IN COURT IN FAVOR OF ARBITRATION (EXCEPT FOR SMALL CLAIMS COURT DESCRIBED ABOVE). YOU AND THE COMPANY EACH WAIVE THE RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION LAWSUIT AGAINST THE OTHER, INCLUDING ANY CURRENTLY PENDING ACTIONS AGAINST THE COMPANY. TO THE FULLEST EXTENT ALLOWABLE BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE LITIGATED IN COURT ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED BASIS. EXCEPT FOR THE MASS FILING PROCEDURES DESCRIBED BELOW, YOU AND WE AGREE THAT THE ARBITRATOR MAY ONLY AWARD FINAL RELIEF IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE FINAL RELIEF WARRANTED BY THAT INDIVIDUAL PARTY’S CLAIM. THE ARBITRATOR MAY NOT AWARD FINAL RELIEF FOR, AGAINST, OR ON BEHALF OF ANYONE WHO IS NOT A PARTY TO THE ARBITRATION ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. IF A COURT DETERMINES THAT ANY OF THE PROHIBITIONS IN THIS PARAGRAPH ARE UNENFORCEABLE FOR A PARTICULAR CLAIM OR REQUEST FOR RELIEF, AND ALL APPEALS OF THAT DECISION ARE AFFIRMED AND SUCH DECISION BECOMES FINAL, THEN YOU AND THE COMPANY AGREE THAT PARTICULAR CLAIM OR REQUEST FOR RELIEF SHALL PROCEED IN COURT BUT SHALL BE STAYED PENDING INDIVIDUAL ARBITRATION OF THE REMAINING CLAIMS FOR RELIEF THAT YOU HAVE BROUGHT.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The arbitration will be governed by applicable rules of National Arbitration & Mediation (“ NAM ”) (including the Comprehensive Dispute Resolution Rules and Procedures and the Supplemental Rules for Mass Arbitration Filings, as applicable) (“ NAM Rules ”), as modified by this Arbitration Agreement, and will be administered by NAM. The NAM Rules are available online at www.namadr.com or by requesting them in writing at the Notice address listed above. You may obtain a form to initiate arbitration with NAM at https://www.namadr.com/content/uploads/2024/03/Comprehensive-Demand-for-Arb-revised-3.21.2024.pdf or by contacting NAM. If NAM is unavailable or unwilling to do so, another arbitration provider shall be selected by the parties for that purpose, or if the parties are unable to agree on an alternative administrator, by the court pursuant to 9 U.S.C. §5. You and we agree that the party initiating arbitration must submit a written certification that they have complied with and completed the Mandatory Pre-Filing Notice and Informal Dispute Resolution Procedures requirements enclosed with any demand for arbitration. The demand for arbitration and certification must be personally signed by the party initiating arbitration (and their attorney, if represented). The arbitration will be in English. A single independent and impartial arbitrator will be appointed remotely pursuant to the NAM Rules, as modified herein. You and the Company agree to comply with the following rules, which are intended to streamline the dispute resolution process and reduce the costs and burdens on the parties: (i) the arbitration will be conducted online and/or be solely based on written submissions, the specific manner to be chosen by the party initiating the arbitration; (ii) the arbitration”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“If an in-person hearing is required and you reside in the United States, the hearing will take place in Delaware, unless the arbitrator determines that this would pose a hardship for you, in which case the in-person hearing may be conducted in the claimant’s state and county of residence or unless the substantive laws of the state where your claim arose requires otherwise. If you reside outside the United States, the site of any in-person hearing will be determined by the NAM Rules. The award of the arbitrator will be in writing and will include a statement setting forth the reasons for the disposition of any claim. The arbitrator will apply the laws of Cyprus in conducting the arbitration. You acknowledge that these terms and your use of the Service evidences a transaction involving interstate commerce. The United States Federal Arbitration Act will govern the interpretation, enforcement, and proceedings. The Arbitrator is bound by and shall adhere to this Arbitration Agreement. In the event NAM Rules conflict with this Arbitration Agreement, the terms of this Arbitration Agreement shall control. If the Arbitrator determines that strict application of any term of this Arbitration Agreement would result in a fundamentally unfair arbitration, then the Arbitrator shall have the authority to modify such term to the extent necessary to ensure a fundamentally fair arbitration that is consistent with efficient and inexpensive resolution of Disputes.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Unless you and the Company otherwise agree, the arbitration will be conducted virtually via video or teleconference.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The payment of arbitration fees (the fees imposed by the arbitration administrator, including filing, arbitrator, and hearing fees) will be governed by the applicable NAM Rules, unless you qualify for a fee waiver under applicable law. If after exhausting any potentially available fee waivers, the arbitrator finds that the arbitration fees will be prohibitive for you as compared to litigation, we will pay as much of your filing, arbitrator, and hearing fees in the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that your claim(s) were frivolous or brought for an improper purpose or asserted in bad faith. You and we agree that arbitration should be cost-effective for all parties and that any party may engage with NAM to address the reduction or deferral of fees.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“At least ten (10) calendar days before the date set for the arbitration hearing, you or the Company may serve a written offer of judgment upon the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitration provider, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever occurs first, it shall be deemed withdrawn, and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs from the time of the offer (which, solely for purposes of offers of judgment, may include reasonable attorneys’ fees to the extent they are recoverable by statute, in an amount not to exceed the damages awarded). The parties agree that any disputes with respect to settlement offer(s) or offer(s) of judgment in a Mass Filing are to be resolved by a single arbitrator to the extent such offers contain the same material terms. For arbitrations involving represented parties, the represented parties’ attorneys agree to communicate individual settlement offer(s) or offer(s) of judgment to each and every arbitration claimant or respondent to whom such offers are extended.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The following provisions set forth additional procedures that apply to mass arbitration filings. If ten (10) or more similar claims are asserted against the Company by the same or coordinated attorneys or are otherwise coordinated, consistent with the definition and criteria of “ Mass Filings ” set forth in the NAM Rules, you and we understand and agree that these additional procedures shall apply and the resolution of your dispute might be delayed. You and we agree that throughout this process, our attorneys shall meet and confer to discuss modifications to these procedures based on the particular needs of the Mass Filing. You and we agree to make all reasonable efforts to maximize the integrity and efficiency of arbitration to resolve Disputes between us, particularly those involving Mass Filings, and further commit to acting in good faith to adhere to the procedures established in this section. The parties further agree that application of these Mass Filing procedures has been reasonably designed to result in an efficient and fair adjudication of claims. Bellwether Arbitrations for Mass Filings. Bellwether proceedings are encouraged by courts and arbitration administrators where there are multiple disputes involving similar claims against the same or related parties. The parties shall select six individual arbitration claims (three per side), designated as the “Initial Test Cases,” to proceed to arbitration. Only the Initial Test Cases shall be filed with the arbitrator.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“All other claims shall be held in abeyance. This means that the filing fees will be paid only for the Initial Test Cases; for all other demands for arbitration in a Mass Filing, the filing fees (together with any arbitrator consideration of the other demands) will be held in abeyance, and neither you nor the Company will be required to pay any such filing fees. You and the Company also agree that neither you nor we shall be deemed to be in breach of this Arbitration Agreement for failure to pay any such filing fees, and that neither you nor we shall be entitled to any contractual, statutory, or other remedies, damages, or sanctions of any kind for failure to pay any such filing fees. If, pursuant to this subsection, a party files non-Bellwether Arbitrations with the arbitration provider, the parties agree that the arbitration provider shall hold those demands in abeyance and not refer them to the arbitrator pending resolution of the Initial Test Cases. Unless the claims are resolved in advance or the schedule is extended, the arbitrators will render a final award for the Initial Test Cases within 120 days of the initial pre-hearing conference. Global Mediation in Mass Filings . Following the resolution of the Initial Test Cases, the parties agree to engage in a global mediation of all the remaining individual arbitration claims comprising the Mass Filing (“ Global Mediation ”), deferring any filing costs associated with the non-Initial Test Cases until the Initial Test Cases and subsequent Global Mediation have concluded.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“After the final awards are provided to the mediator in the Initial Test Cases, the mediator and the parties shall have 90 days to agree upon a substantive methodology and make an offer to resolve the outstanding cases. If the Parties are unable to resolve the outstanding claims during the Global Mediation, the Parties may choose to opt out of the arbitration process and proceed in court with the remaining claims. Notice of the opt-out shall be provided in writing within 60 days of the close of the Global Mediation. Absent notice of an opt-out, the arbitrations may then be filed and administered by the arbitration provider. You and we also acknowledge that any applicable statute of limitations shall be tolled pending resolution of the global mediation process. Severability . If any part of this Mass Arbitration provision is declared invalid, void, or unenforceable, then that provision is severable from the Arbitration Agreement and shall not affect the validity and enforceability of the remaining provisions.”
Open citationJul 19, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“Existing Users. Users who previously agreed to arbitrate may reject this updated Arbitration Agreement by following the opt-out method below, but such users will still be bound by the most recent prior version of the Arbitration Agreement and will otherwise be bound by these terms. Previous or existing users who do not opt out of this updated Arbitration Agreement will be bound by this Arbitration Agreement and it shall apply to all disputes between such users and the Company, including those arising (but not actually filed in arbitration) before the effective date of these terms. Arbitration demands that have already been filed with an arbitration provider before the effective date of this Arbitration Agreement and in compliance with a prior version of this Arbitration Agreement are subject to the prior version's terms. New Users. Users who use Service for the first time on or after 01 April 2025 may opt out of this Arbitration Agreement. Method and Impact of Opting Out. Subject to the above, you may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to support@pdfguru.com within 31 days from the later of the following dates: 1) the date you first use or attempt to use the Services, or 2) the date the Arbitration Agreement became effective as indicated in the “Last Updated” date of the terms, whichever is later. Your notice must include:”
Open citationJul 19, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“You are responsible for maintaining the confidentiality of your Account credentials, including login details and passwords, and for all activity conducted under your Account. You should not share your login information with anyone, as you assume full responsibility for any actions taken through your Account. If you suspect unauthorized access or a security breach, you must notify us immediately at support@pdfguru.com . We are not liable for any loss, unauthorized transactions, or damage resulting from access to your Account due to your failure to protect your credentials. It is your responsibility to use secure passwords and take necessary precautions to prevent unauthorized access.”
Open citationJul 19, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“EXCEPT TO THE EXTENT PROHIBITED BY LAW OR OTHERWISE INAPPLICABLE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE SERVICE AND ANY PRODUCTS OR CONTENT PROVIDED THROUGH IT ARE MADE AVAILABLE “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OR GUARANTEES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY OF CONTENT OR DATA. IN PARTICULAR, WE DO NOT WARRANT THAT: The Service will meet your expectations or requirements ; The Service will be uninterrupted, secure, error-free, or free from technical issues ; The results obtained from using the Service will be accurate, reliable, or error-free ; The quality of any content, features, or services will meet your expectations ; Any defects or errors will be corrected promptly or at all . ANY MATERIAL, DATA, OR INFORMATION OBTAINED THROUGH THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK . YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA RESULTING FROM YOUR USE OF THE SERVICE. WE DO NOT GUARANTEE OR PROMISE ANY SPECIFIC RESULTS FROM USING THE SERVICE. BY USING THE SERVICE, YOU ACCEPT THE INHERENT RISKS OF SERVICE INTERRUPTIONS, TECHNICAL FAILURES, AND POTENTIAL DATA LOSS.”
Open citationJul 19, 2026indemnity / liabilitymedium
legal burden
Latest stance: liability limited
“ANY INFORMATION OR STATEMENTS AVAILABLE THROUGH THE SERVICE ARE FOR INFORMATIONAL AND GENERAL PURPOSES ONLY . THEY ARE NOT INTENDED TO REPLACE OR SUBSTITUTE FOR PROFESSIONAL FINANCIAL, MEDICAL, LEGAL, OR OTHER SPECIALIZED ADVICE . THE COMPANY DOES NOT REPRESENT OR WARRANT THAT ANY INFORMATION PROVIDED THROUGH THE SERVICE IS RELIABLE, COMPLETE, OR SUITABLE FOR YOUR SPECIFIC NEEDS. YOU ACKNOWLEDGE THAT ANY DECISIONS MADE BASED ON INFORMATION PROVIDED THROUGH THE SERVICE ARE YOUR SOLE RESPONSIBILITY , AND IF YOU REQUIRE PROFESSIONAL ADVICE, YOU SHOULD CONSULT A QUALIFIED SPECIALIST. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY LIABILITY FOR YOUR RELIANCE ON ANY STATEMENTS, RECOMMENDATIONS, OR CONTENT PROVIDED THROUGH THE SERVICE.”
Open citationJul 19, 2026indemnity / liabilitymedium
legal burden
Latest stance: indemnity
“You agree to defend, indemnify, and hold harmless the Company, along with its affiliates, parent companies, officers, employees, agents, partners, licensors, contractors, successors, and assigns (each, an “Indemnitee”), from and against any losses, damages, liabilities, claims, demands, judgments, settlements, penalties, fines, costs, and expenses of any kind—including, but not limited to, reasonable attorneys’ fees and professional fees —arising directly or indirectly from: User Content , including any claims that such content infringes upon third-party rights or violates applicable laws. Your breach of these Terms , whether by you or anyone using your account or device. Your access to or use of the Service , including any actions taken on the platform. Your violation of any applicable law, regulation, or third-party rights , including intellectual property, privacy, or proprietary rights. Any claims related to property damage, personal injury, bodily harm, or death resulting from your use of the Service in violation of these Terms. The Company reserves the right to assume full control of the defense, negotiation, and settlement of any claim for which you are required to indemnify us. You agree to fully cooperate with our defense efforts and acknowledge that we have the sole discretion to select legal counsel and strategy in such matters. You may not settle any claim that imposes liability or obligations on the Company without our prior written consent.”
Open citationJul 19, 2026tier differencesmedium
tier condition
Latest stance: rights or controls vary by tier
“We may offer free or discounted trials providing temporary access to the Service. The trial duration and terms will be displayed at sign-up. If you do not cancel before the trial ends, your subscription will automatically convert into a paid, non-discounted subscription, and the applicable fee will be charged. Unless expressly required under the applicable law, we do not guarantee reminders before the trial expires. It is your responsibility to track the trial period and cancel if you do not wish to continue. The Company reserves the right to modify, revoke, or restrict trial eligibility at any time. The Company may also provide special or promotional offers (including discounts or extended access) via the Service and/or by email communication. Such offers are time-limited and subject to specific terms displayed at the time they are presented. The Company reserves the right to modify, revoke, or restrict trial or promotional eligibility at any time.”
Open citationJul 19, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“In order to use our Service, we will ask you to create an account by providing your email. When you access our website we automatically collect from your device cookies, language settings, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, other unique identifiers (such as IDFA and AAID) and information about your interactions with the website. We need this data to provide our services, analyze how our customers use the website and measure ads. For providing services, improving the website and serving ads, we use third party solutions. As a result, we may process data using solutions developed by Amplitude, Firebase, Google, Hotjar, PayPal, Solid, OpenAI, Microsoft Bing, Clarity. Therefore, some of the data is stored and processed on the servers of such third parties. This enables us to (1) provide certain services; (2) analyze different interactions (how often users make purchases, what products our users viewed); (3) serve and measure ads (and show them only to a particular group of users, for example, only to those, who have made a purchase). Please read our Privacy Policy below to know more about what we do with data (Section 3) , what data privacy rights are available to you (Section 6) and who will be the data controller (Section 1) . If any questions will remain unanswered, please contact us at support@pdfguru.com .”
Open citationJul 19, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“When you make payments through the Service, you need to provide your billing data, such as your credit card number, to our payment service providers. We do not collect or store, or have access to full credit card number data, though we may receive some limited information, including credit card-related data (including a secure token reflecting your payment method), data about products or services purchased, date, time and amount of the purchase, the type of payment method used, limited digits of your card number.”
Open citationJul 19, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3, of this Privacy Policy. The types of third parties we share information with include, in particular: 5.1. Service providers We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers: cloud storage providers”
Open citationJul 19, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“5.2. Law enforcement agencies and other public authorities We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law. 5.3. Third Parties as part of merger and acquisition As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. 5.4. Affiliates We may share your personal information with our partner organizations that are part of our corporate group – these are companies that are owned by, own, or are jointly-owned with us. These partner organizations will use the information in ways that align with this Privacy Policy.”
Open citationJul 19, 2026subprocessors / sharingmedium
data sharing
Latest stance: third party or vendor sharing
“Certain state privacy laws, such as those in California require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in the "Сategories of Personal Information We Collect" section for business purposes. For example, we may share IP addresses and device identifiers with service providers that assist us with crash monitoring and reporting. Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a "sale" or "share" under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to the section 9.4. below. For details regarding the categories of third parties with whom we share Personal Information please refer to Section 3 and Section 5 of this Privacy Policy.”
Open citationJul 19, 2026audit / residencyhigh
data sharing
Latest stance: sale or sell
“Right to Know You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding your request. Right to Access You have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. Right to Delete You have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfil your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law. Right to Correct You have the right to request that we correct inaccurate personal information we maintain about you. Right to Opt-Out of Sales, Sharing, and Targeted Advertising You may have the right to opt out of certain uses of your personal information, including: The “sale” or “sharing” of your personal information as defined under state privacy laws. The use of your personal information for targeted advertising. Right to Data Portability You can request a copy of your personal data in a structured, portable format.”
Open citationJul 19, 2026subprocessors / sharinghigh
data sharing
Latest stance: sale or sell
“Privacy laws in some U.S. states broadly define the term "sale" to include sharing of information via cookies, pixels, and similar tracking technologies for certain targeted advertising activities. We do not sell Personal Information for monetary compensation. However, when you visit our websites, we and our advertising partners may collect device data and behavioural insights through tracking technologies, which could be interpreted as a “sale” or “sharing” under state laws, even if no money is exchanged. We do not knowingly engage in sales, sharing, or targeted advertising using the personal information of individuals under 18. More information about our data-sharing practices is available in the table below. Category of Personal Information Disclosed Category of Third-Party Recipient Identifiers (such as pseudonymous cookie IDs, IP address, or, if you have an account, a hashed version of your email address) Advertising networks”
Open citationJul 19, 2026privacymedium
data sharing
Latest stance: third party or vendor sharing
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationJul 19, 2026privacyhigh
data sharing
Latest stance: sale or sell
“If you are a resident of Illinois, this section supplements our Privacy Policy in accordance with the Illinois Biometric Information Privacy Act ("BIPA"). 12.1. Biometric Identifiers We Collect When you use the Service's transcription features, we may process voice recordings which could contain a voiceprint or other biometric identifier derived from your voice. 12.2. Purpose of Collection We collect and process such biometric identifiers solely to provide the transcription, summarization, and related features of the Service that you have requested. We do not use voice data to identify you or for any purpose other than generating the content you requested. 12.3. Consent Before we collect any biometric identifier or biometric information from you, we will obtain your written consent (including via an in-app checkbox or similar affirmative action) as required by BIPA. 12.4. Retention and Destruction We will retain biometric identifiers and biometric information only for as long as necessary to provide the Service or fulfil the purpose for which it was collected, or as required by law, and in any event no longer than three (3) years from your last interaction with the Service, whichever occurs first. Upon satisfaction of this retention period, we will permanently destroy such data using reasonable methods. 12.5. No Sale or Disclosure for Profit We do not sell, lease, trade, or otherwise profit from your biometric identifiers or biometric information. We do not disclose such data except: (i) with your consent; (ii) to complete a financial transaction requested by you; (iii) as required by law, warrant, or subpoena; or (iv) to our service providers strictly for the purpose of providing the transcription features of the Service.”
Open citationJul 10, 2026governing lawmedium
dispute terms
Latest stance: arbitration or waiver
“The email address you used to set up your account (if you have one) An unequivocal statement that you want to opt out of this Arbitration Agreement If you opt out of this Arbitration Agreement, all other parts of the terms and any other agreements between you and the Company will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us. Arbitration Agreement Survival . This Arbitration Agreement will survive the termination of your relationship with the Company, including any revocation of consent or other action by you to end your participation in the Service or any communication with the Company. Severability. If any portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.”
Open citationJul 10, 2026moderationhigh
content license
Latest stance: sublicensable or transferable
“The Service may employ a credit-based system to enable access to certain features or the performance of specific actions on the Website. Credits are a virtual unit of access and do not represent currency, electronic money, or any financial instrument. Credits can only be used within the Service and have no monetary value outside of it. You can purchase credits using real money through the payment methods listed above. Depending on your location, you may be charged in different currencies, and your payment provider may apply additional conversion fees or commissions, which are outside the Company’s control. Credits cannot be purchased with prepaid, gift, or scratch cards. Credits may be used only within the Website to access specific tools or services. The number of credits required for each activity will be displayed before confirmation. You are solely responsible for managing your credits, and the Company is not liable for any credits lost due to unauthorized account access or user error. The Company may occasionally grant promotional or bonus credits. Such credits are non-transferable, have no cash equivalent, and are not refundable. Credits are not your property. You may not sell, transfer, exchange, or otherwise dispose of them. Any violation of this rule may result in suspension or termination of your account.”
Open citationJul 10, 2026subprocessors / sharinghigh
content license
Latest stance: sublicensable or transferable
“By submitting, posting, or otherwise providing any review, rating, comment, testimonial, or other feedback (“ Review ”) about the Service on any platform, including but not limited to websites, social media platforms, or directly to the Company, you grant the Company and its affiliates a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable right to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, and create derivative works from such Reviews for any lawful purpose, including but not limited to marketing, advertising, promotional activities, product development, and customer engagement, in any media now known or later developed, without further notice, attribution, or compensation to you. You acknowledge and agree that: The Company is not obligated to use, display, or maintain any Review and may remove or edit Reviews at its discretion. The Company may use Reviews in conjunction with your publicly displayed username, profile picture, or other identifying information (if available), unless you request anonymity in writing. The Company is not responsible for the content of Reviews posted by users and does not endorse any opinions expressed therein. If you wish to request the removal of a Review that you have submitted, you may contact the Company at support@pdfguru.com .”
Open citationGenerated from live stance events. Informational only, not legal advice.