Zolvo procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ zolvo is hosted in the United States. If you are located outside the U.S., your data may be transferred to and processed in the U.S. or other countries where our subprocessors operate. Where required, we rely on Standard Contractual Clauses or equivalent mechanisms.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ To delete your account and associated data, email hi@zolvo.com from the address linked to your account. We will remove your data from active systems within 30 days. Encrypted backups may persist for up to an additional 30 days.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ You may export your processed data at any time through the Service. zolvo supports export formats compatible with common lending platforms including FactorSoft, Finastra, and other servicing systems.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ You may stop using zolvo at any time. Upon termination, you may request export of your Customer Data. We may suspend or terminate access if you violate these Terms or if necessary to protect the Service or other users.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Customer Data: Retained until you delete it or until account termination. You may export your data at any time. Account information: Retained for the duration of your account plus any period required by law. Logs and backups: Retained up to 30 days.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ If zolvo is acquired or undergoes a merger, information may transfer under the same commitments described here.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ This Privacy Policy applies to the zolvo website, application, and all features we provide. It does not apply to third-party systems you may export data to (such as FactorSoft, Finastra, or other lending platforms). Those services have their own policies.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We use trusted subprocessors to operate the Service, including cloud infrastructure providers, AI model providers, and monitoring tools. All subprocessors are bound by confidentiality and data protection obligations.” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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