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← Zendesk AI assessment

subprocessors data sharing · Privacy Policy

Zendesk AI policy finding

“ Service Data processed by Zendesk AI is subject to all security standards and commitments, including compliance with Zendesk’s robust  Enterprise Security Measures , and storage within Zendesk’s  SOC 2-compliant environment . Service Data will not be shared with any other customer. Generative AI features are currently powered by OpenAI (using zero data retention endpoints) or models hosted on Microsoft Azure, Amazon Bedrock, or Google Cloud Platform (where the model provider never has access to prompts or outputs). We also offer AI transcription services powered by Twilio and DeepGram. OpenAI data security practices are available here . Amazon Bedrock data security practices are available here . Microsoft Azure data security practices are available here . Google Cloud Platform data security practices are available here .”
Document
Privacy Policy
Captured
2026-06-07
Location
Privacy Policy › “Data Security”
Snapshot SHA-256
c5b0b430561693d1b6cb3c45de1a13f33402c08da0169893981525c587587569
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/zendesk-ai/finding/subprocessors-data-sharing-957b801f2c57c7cca3b6

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