Zapier AI
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“you will not and will not permit anyone else to: (i) sell, sublicense, distribute, transfer, or rent the Service (in whole or part), grant non-users access to the Service or use the Service to provide a hosted or managed service to others”
Watch: Commercial use
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
The license grant is limited to internal business use, which is a common but meaningful restriction. Depending on interpretation, using AI-generated outputs in external commercial products or services could fall outside the permitted scope.
The clause mandates Delaware law and exclusive jurisdiction in Wilmington, DE courts. Users irrevocably waive objections to venue, meaning they cannot challenge the forum even if it is inconvenient or if their local consumer-protection laws would otherwise apply. This is standard for US SaaS but creates real friction for non-US or non-Delaware users.
This is a complete liability exclusion for two broad and significant risk categories — High-Risk Activities (including life-safety contexts) and Sensitive Personal Data. If a user inadvertently processes such data through Zapier, they bear all resulting liability.
Scores derived from 48 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Zapier AI's training terms are conditional — check the tier, opt-out, and enterprise exceptions before relying on protection.
- Output ownership has conditions — review the commercial use and license carve-outs before building on these outputs.
- Data handling is conditional — 5 privacy or retention clauses warrant review before using Zapier AI at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Zapier AI's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 204 verified, verbatim-cited findings below — read the citations.
Based on 215 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 31 citationsstaticLast captured 2026-06-07
- Terms of ServiceVerified - read in full - 10 citationsstaticLast captured 2026-07-10
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Training use of de-identified Derived Data is permitted by default. Free and standard paid users must actively opt out; Company Plan and Enterprise Plan users are auto-opted-out. This creates a meaningful tier difference in default data exposure for model training purposes.
"Zapier may collect, analyze, and use Usage Information, to operate, enhance, improve, and develop Zapier products or services, and otherwise in connection with our business; (ii) Zapier may derive de-identified data sets from your Customer ..."
This segment grants Zapier permission to collect and use Feedback without restriction or compensation, to collect and analyze Usage Information to improve products and services, and to derive de-identified Derived Data from Customer Content for model training and product development, establishing broad rights to exploit user-provided data for AI and service improvement purposes.
" (b) Improvements : Zapier welcomes Feedback. If you provide Feedback, we may use it without restriction or compensation to you. Notwithstanding anything to the contrary set forth herein or otherwise, (i) Zapier may collect, analyze, and us..."
The license grant is limited to internal business use, which is a common but meaningful restriction. Depending on interpretation, using AI-generated outputs in external commercial products or services could fall outside the permitted scope.
"Zapier will make the Service available during the applicable Subscription Term, solely for your own internal business purposes and in accordance with the Documentation."
Describes specific categories of personal information Zapier collects when users register, communicate, or interact, including contact details and message contents, establishing Zapier's data collection practices and scope.
" Registration Information . If you sign up for an account to use our Services, register to join a community on our Sites, sign up for emails, newsletters or other updates, we may ask you for basic contact information, such as name, email, u..."
Describes collection of personal information through surveys, sweepstakes, contests, and interactive features, and specifies that contact information may be used for promotional and marketing purposes, establishing both collection scope and permitted use.
"If you decide to participate, you may be asked to provide certain information which may include contact information and other information about you. Registration for Sweepstakes or Contests . We may run sweepstakes and contests. Contact in..."
Enumerates specific business purposes for which Zapier is permitted to use collected personal information, including service provision, payment processing, and communications, establishing the legal permission basis for these processing activities.
" We use the information we collect for a variety of business purposes, including: Providing Services , including to operate, maintain, support, provide our Services and Sites, and answer requests for customer or technical support. Process..."
Defines 'Sensitive Personal Data' by enumerating protected health information, financial account numbers, government ID numbers, and GDPR special categories, scoping the most sensitive data class subject to heightened restrictions throughout the Terms and DPA.
" (p) " Sensitive Personal Data " means (i) patient, medical, or other protected health information, including those regulated by the Health Insurance Portability and Accountability Act (as amended and supplemented) (HIPAA); (ii) credit, deb..."
Specifies what payment transaction data Zapier retains (excluding full card details) and describes collection of services usage information including third-party integration data, establishing data retention scope and referencing the Services Supplemental Notice for further processing details.
"We do not collect your credit card number, expiration date, or PIN. The transaction details we retain are those details that allow us to verify that you paid for the Services or transaction, including price, currency, date of payment, payme..."
Clause A states users may opt out of Derived Data by submitting a form, while Clause B specifies that Company/Enterprise Plan subscribers are automatically opted out, creating conflicting instructions for this group.
"Zapier may collect, analyze, and use Usage Information, to operate, enhance, improve, and develop Zapier products or services, and otherwise in connection with our business; (ii) Zapier may derive de-identified data sets from your Customer Content ("Derived Data") and may use such Derived Data to operate, enhance, improve, and develop Zapier products or services, including through model training. You may opt out of providing Zapier with such permission for Derived Data by submitting this opt-out form ; and (iii) if you are a subscriber to the Company Plan or the Enterprise Plan, your Zapier Account and all users on your Zapier Account are automatically opted out from Derived Data sets."
"if you are a subscriber to the Company Plan or the Enterprise Plan, your Zapier Account and all users on your Zapier Account are automatically opted out from Derived Data sets."
Within one document
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"Zapier may collect, analyze, and use Usage Information, to operate, enhance, improve, and develop Zapier products or services, and otherwise in connection with our business; (ii) Zapier may derive de-identified data sets from your Customer Content ("Derived Data") and may use such Derived Data to operate, enhance, improve, and develop Zapier products or services, including through model training. You may opt out of providing Zapier with such permission for Derived Data by submitting this opt-out form ; and (iii) if you are a subscriber to the Company Plan or the Enterprise Plan, your Zapier Account and all users on your Zapier Account are automatically opted out from Derived Data sets."
Training use of de-identified Derived Data is permitted by default. Free and standard paid users must actively opt out; Company Plan and Enterprise Plan users are auto-opted-out. This creates a meaningful tier difference in default data exposure for model training purposes.
AI-generated interpretation, not legal advice.
" (b) Prohibited Use : You shall not use or access the Service in violation of the Acceptable Use Policy. Further, you will not and will not permit anyone else to: (i) sell, sublicense, distribute, transfer, or rent the Service (in whole or part), grant non-users access to the Service or use the Service to provide a hosted or managed service to others; (ii) reverse engineer, decompile or seek to access the source code of the Service, except to the extent these restrictions are prohibited by law and then only upon advance notice to Zapier; (iii) copy, modify, create derivative works of or remove proprietary notices from the Service; (iv) conduct security or vulnerability tests of the Service, interfere with its operation or circumvent its access restrictions; (v) use the Service to develop a product or Service competitive to Zapier; (vi) use AI-components of the Service to develop foundation models or other large-scale models; (vii) distribute, sublicense, or make available any SDK Components on a standalone basis separate from your application’s use of the Service; or (viii) otherwise use the Service outside of the scope of the rights expressly granted herein."
This segment enumerates specific prohibited uses of the Service, including resale, sublicensing, reverse engineering, copying, and creating derivative works, restricting the scope of permissible commercial and technical exploitation of the platform.
AI-generated interpretation, not legal advice.
" (c) No High-Risk Activities or Prohibited Sensitive Personal Data : You may not access or use the Service for any High-Risk Activities or to upload or transmit any Sensitive Personal Data. We have no liability under these Terms for any High-Risk Activities or Sensitive Personal Data in violation of the foregoing."
This segment prohibits use of the Service for High-Risk Activities or transmission of Sensitive Personal Data, and disclaims Zapier's liability for any such prohibited use, imposing a data-type restriction and associated liability exclusion.
AI-generated interpretation, not legal advice.
" (a) Your Data : You retain ownership of your Customer Content, including Customer Content from your accounts with Third-Party Services that are transmitted, processed, and/or stored in the Service. By transmitting, processing, and/or storing Customer Content in the Service, you hereby grant Zapier a worldwide, non-exclusive, and limited-term license to access, use, process, copy, store, distribute, perform, transmit, export, and display Customer Content and to access your Zapier Account, as reasonably necessary: (i) to provide, maintain, operate, improve, and update the Service; (ii) to prevent or address service, security, support, or technical issues; and (iii) as required by law."
This segment affirms the user retains ownership of Customer Content and grants Zapier a worldwide, non-exclusive, limited-term license to access, use, process, copy, store, distribute, and display Customer Content as reasonably necessary to provide and improve the Service, defining the scope of Zapier's licensed rights over user data.
AI-generated interpretation, not legal advice.
" (b) Improvements : Zapier welcomes Feedback. If you provide Feedback, we may use it without restriction or compensation to you. Notwithstanding anything to the contrary set forth herein or otherwise, (i) Zapier may collect, analyze, and use Usage Information, to operate, enhance, improve, and develop Zapier products or services, and otherwise in connection with our business; (ii) Zapier may derive de-identified data sets from your Customer Content ("Derived Data") and may use such Derived Data to operate, enhance, improve, and develop Zapier products or services, including through model training. You may opt out of providing Zapier with such permission for Derived Data by submitting this opt-out form ; and (iii) if you are a subscriber to the Company Plan or the Enterprise Plan, your Zapier Account and all users on your Zapier Account are automatically opted out from Derived Data sets."
This segment grants Zapier permission to collect and use Feedback without restriction or compensation, to collect and analyze Usage Information to improve products and services, and to derive de-identified Derived Data from Customer Content for model training and product development, establishing broad rights to exploit user-provided data for AI and service improvement purposes.
AI-generated interpretation, not legal advice.
"If you decide to participate, you may be asked to provide certain information which may include contact information and other information about you. Registration for Sweepstakes or Contests . We may run sweepstakes and contests. Contact information you provide may be used to inform you about the sweepstakes or contest and for other promotional, marketing, and business purposes. Interactive Features . On certain Sites, we may offer interactive features such as community, forum, blog, chat, and social media pages. We and others who use such Sites may collect the information you submit or make available through these interactive features. Any content you provide via these Sites will be considered “public” and is not subject to the privacy protections referenced herein. By using these interactive features, you understand that the information provided by you may be viewed and used by third parties for their own purposes. For sharing information through these interactive features on our Sites, we may require you to create an account within the relevant community, in which case we will collect your personal information related to account registration. If you have an account in the Services, we will associate your membership and activities with your Services account. Payment Processing Information . When you create a paid account for the Services or otherwise initiate a transaction with us, we use a third-party payment processor to process the payment. "
Describes collection of personal information through surveys, sweepstakes, contests, and interactive features, and specifies that contact information may be used for promotional and marketing purposes, establishing both collection scope and permitted use.
AI-generated interpretation, not legal advice.
" (a) Administrative Controls : If your Zapier Account has owners, administrative, or super administrative users, you understand and agree that such users may be able to access, modify, and/or delete (as applicable) your Customer Content, and other data contained in your Zapier Account, as described in the Documentation, particularly this article."
This clause imposes an obligation on the user to understand and agree that administrative/owner users have the right to access, modify, and delete Customer Content within the account, defining the scope of administrative control over user data.
AI-generated interpretation, not legal advice.
" The Services, the Sites, and our business may change from time to time. As a result, we may make changes to this Statement. We reserve the right to update or modify this Statement at any time and from time to time. If we make changes to this Statement, we will post the changes on this page and will indicate at the top of this page that a change has been made and the date the Statement was last revised. Your continued use of the Site or Services after the date any such notice constitutes your acceptance of the modifications. We encourage you to read this Statement periodically to stay up to date about our privacy practices."
Reserves Zapier's right to update or modify the Privacy Statement at any time, establishes the procedure for notifying users of changes by posting on the webpage, and deems continued use of the Site or Services as acceptance of modifications, creating a binding mechanism for policy updates.
AI-generated interpretation, not legal advice.
"Zapier will make the Service available during the applicable Subscription Term, solely for your own internal business purposes and in accordance with the Documentation."
The license grant is limited to internal business use, which is a common but meaningful restriction. Depending on interpretation, using AI-generated outputs in external commercial products or services could fall outside the permitted scope.
AI-generated interpretation, not legal advice.
"We reserve the right to terminate or suspend your Zapier Account and/or our Service to you at any time and for any reason upon notice to you. If we terminate or suspend your Zapier Account without cause, we will refund a prorated portion of your monthly prepayment. We will not refund or reimburse you if we terminate your Zapier Account for cause, including (without limitation) for a violation of these Terms or the Acceptable Use Policy."
The platform's unilateral right to terminate for any reason, combined with a no-refund policy for cause-based terminations and an open-ended definition of 'cause' (including any Terms violation), creates significant enforcement risk for users.
AI-generated interpretation, not legal advice.
"We reserve the right, but do not undertake the obligation, to monitor the Service, investigate, and take appropriate action against any party that uses the Service in violation of applicable law or these Terms, including but not limited to, the right to remove, or delete any Customer Content. We will use reasonable efforts to provide you with advance notice of removals and suspensions when practicable, but if we determine that your actions could endanger the operation of the Service or other users, we may suspend your access or remove your Customer Content immediately without notice. We have no liability to you for accepting, removing, or deleting your Customer Content."
The clause grants Zapier broad unilateral enforcement powers including immediate suspension and content deletion without advance notice, and expressly eliminates liability for those actions. This creates significant operational risk for users who depend on the platform.
AI-generated interpretation, not legal advice.
"We have no liability under these Terms for any High-Risk Activities or Sensitive Personal Data in violation of the foregoing."
This is a complete liability exclusion for two broad and significant risk categories — High-Risk Activities (including life-safety contexts) and Sensitive Personal Data. If a user inadvertently processes such data through Zapier, they bear all resulting liability.
AI-generated interpretation, not legal advice.
" (a) Limitation of Liability; Consequential Damages : TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR (i) ANY AMOUNTS OWED BY YOU UNDER FEES; (ii) YOUR INDEMNIFICATION OBLIGATIONS IN THESE TERMS OR YOUR BREACH OF SECTION 4; AND (iii) ANY CLAIMS THAT MAY NOT BE CAPPED OR LIMITED UNDER APPLICABLE LAW, NEITHER PARTY NOR THEIR LICENSORS (AND IN THE CASE OF ZAPIER, ANY ZAPIER EXTENDED TEAM) SHALL BE LIABLE TO THE OTHER PARTY FOR ANY (A) INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY, OR STATUTORY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR FOR ANY COST OF COVER OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES), EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT, WHETHER IN BREACH OF CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, OR (B) AMOUNTS IN THE AGGREGATE THAT EXCEED THE ACTUAL FEES PAID BY YOU TO ZAPIER DURING YOUR CURRENT SUBSCRIPTION TERM."
This segment caps and excludes liability for indirect, incidental, consequential, punitive, and other categories of damages for both parties and their licensors, subject to specified exceptions including fees owed, user indemnification obligations, breach of Section 4, and claims that cannot be capped by law, establishing the primary financial liability ceiling.
AI-generated interpretation, not legal advice.
"NOTWITHSTANDING ANYTHING CONTAINED HEREIN, ANY SERVICE PROVIDED DURING A FREE TRIAL PERIOD IS PROVIDED "AS-IS" WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR INDEMNITIES."
The explicit 'as-is' disclaimer for free trial services, stripping all warranties and indemnities, represents a significant difference in legal protection between free/trial tier users and paid subscribers.
AI-generated interpretation, not legal advice.
"You acknowledge and agree that your Account Information and Usage Information regarding your use of a Third-Party Service integration through your Zapier Account may be shared with that Third-Party Service. Pursuant to your configuration and usage of the Service, Customer Content will be transmitted to and from your Zapier Account to one or more Third-Party Service(s) you’ve linked with your Zapier Account. We may also share your Customer Content with a specific Third-Party Service that you linked to your Zapier Account in order to prevent or resolve service, security, support, or technical issues related to that Third-Party Service."
Customer Content can be shared with linked Third-Party Services both as a result of user configuration and unilaterally by Zapier for support/security purposes. The latter sharing is not subject to explicit user consent beyond the initial integration linkage, raising data governance concerns.
AI-generated interpretation, not legal advice.
"Governing Law; Jurisdiction : These Terms will be governed by and construed in accordance with the laws of the State of Delaware, without reference to its conflict of laws principles. All disputes arising out of or relating to these Terms will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Wilmington, Delaware, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue."
The clause mandates Delaware law and exclusive jurisdiction in Wilmington, DE courts. Users irrevocably waive objections to venue, meaning they cannot challenge the forum even if it is inconvenient or if their local consumer-protection laws would otherwise apply. This is standard for US SaaS but creates real friction for non-US or non-Delaware users.
AI-generated interpretation, not legal advice.
" (a) Zapier Service : The Service is made available on a limited access basis, and no ownership rights are conveyed to you. Notwithstanding anything to the contrary in these Terms, we and our licensors have and retain all right, title, and interest, including all intellectual property rights, in and to the Service, including all modifications, updates, upgrades, extensions, components, Usage Information, and all derivative works to the Service. All our rights not expressly granted under these Terms are hereby retained."
This segment clarifies that no ownership rights in the Service are conveyed to the user, and affirms that Zapier and its licensors retain all right, title, and interest including intellectual property rights in the Service and all derivative works, expressly reserving all rights not granted.
AI-generated interpretation, not legal advice.
"Cookies are essentially small data files placed on your devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Sites or Services. This information may include IP addresses, location, device type, browser type, Internet service provider, referring/exit pages, operating system, date/time stamp, click data, and device-identifying data. We may combine this automatically collected information with other information that you provide us through other channels. You can learn more about these Cookies in the Zapier Cookie Notice . Advertising . In using the Sites or Services, we may allow select third-party advertising technology partners to place Cookies on the browser of your device to collect information about you as discussed above. These third parties (e.g., ad networks and ad servers) may use this information to serve relevant content and advertising to you as you browse the Internet and access their own Cookies on your browser to assist in this activity. If you are interested in more information about these online advertising activities and how you can generally control Cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative's Consumer Opt-Out link , the Digital Advertising Alliance's Consumer Opt-Out link , or Your Online Choices to opt out of receiving tailored advertising from companies that participate in those programs. "
Describes cookie-based data collection practices, the types of data collected via cookies, Zapier's right to combine automatically collected data with other information, and references the Cookie Notice for further detail, establishing the legal basis for cookie-based processing.
AI-generated interpretation, not legal advice.
Common questions about Zapier AI's policies
- Does Zapier AI train its AI models on your data?
- Training possible — conditions or opt-outs apply — based on 2 verified findings from Zapier AI's published policy. Informational only, not legal advice.
- Who owns the content you create with Zapier AI?
- You own your outputs — based on 1 verified finding from Zapier AI's published policy. Informational only, not legal advice.
- Can you use Zapier AI's output commercially?
- Commercial use allowed — with conditions — based on 1 verified finding from Zapier AI's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Zapier AI's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
21 verified clausesClauses in Zapier AI's policies that work in your favour — commitments the platform made to you.
- Privacy & data use
“Depending upon your location and in accordance with applicable laws, you may have the right to: Access information about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic information t…”
Enumerates users' statutory data privacy rights including access, portability, correction, deletion, restriction, objection, and non-discrimination, conditioned on applicable law and user location, establishing the legal…
📍 Privacy Policy › “Your Data Privacy Rights”Jump to exact text → - Audit rights, DPA & residency
“Data Security . Zapier takes reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in the processing and the nature of the personal data.…”
Establishes Zapier's obligation to take reasonable steps to protect personal information from loss, misuse, and unauthorized access, while simultaneously disclaiming any guarantee of absolute security and placing shared…
📍 Privacy Policy › “Data Security and Data Transfers”Jump to exact text → - Indemnity & liabilityindemnity direction
“(d) Zapier’s Indemnification Obligations : If you are a paying subscriber to the Service, Zapier will defend you against any third-party claim brought against you alleging that the use of such paid Service as permitted hereunder infringes any trade secret, Uni…”
This segment obligates Zapier to defend paying subscribers against third-party IP infringement claims arising from permitted use of the paid Service, and to pay resulting court-awarded costs and damages, subject to proce…
📍 § 9 (Service Warranty; Indemnification)Jump to exact text → - Audit rights, DPA & residency
“In compliance with the EU–U.S. DPF, the UK Extension, and the Swiss–U.S. DPF, Zapier commits to resolve DPF Principles-related complaints about our collection and use of your personal data. Individuals with inquiries or complaints regarding our handling of per…”
Establishes Zapier's obligation to resolve DPF Principles-related complaints, commits to referring unresolved complaints to a designated third-party dispute resolution body, and sets out the procedure for individuals to…
📍 Privacy Policy › “Data Privacy Framework Complaints”Jump to exact text → - Audit rights, DPA & residency
“Zapier complies with the EU-U.S. Data Privacy Framework (“ EU-U.S. DPF ”), the Swiss-U.S. Data Privacy Framework (“ Swiss-U.S. DPF ”), and the UK Extension to the EU-U.S. DPF (the “ UK Extension ”) as set forth by the U.S. Department of Commerce. The Federal T…”
Establishes Zapier's obligation to comply with the EU-U.S. DPF, Swiss-U.S. DPF, and UK Extension as certified to the U.S. Department of Commerce, and identifies FTC jurisdiction over compliance, defining the regulatory f…
📍 Privacy Policy › “Data Privacy Framework”Jump to exact text → - Data retentiondeletion rights & post-termination survival
“(e) EU Data Act : This Section applies to you only if you are subject to Regulation (EU) 2023/2854 (the “EU Data Act”). During your Subscription Term: (i) if your Subscription Term is monthly, you may terminate your Zapier Account following the process describ…”
This clause establishes a specific termination and data export/deletion procedure for users subject to the EU Data Act, setting out steps for exporting Customer Content and deleting Zapier Accounts under different subscr…
📍 § 12 (Additional Information about the Service)Jump to exact text →
+ 15 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
6 verified clausesWhat Zapier AI requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“(b) Prohibited Use : You shall not use or access the Service in violation of the Acceptable Use Policy. Further, you will not and will not permit anyone else to: (i) sell, sublicense, distribute, transfer, or rent the Service (in whole or part), grant non-user…”
This segment enumerates specific prohibited uses of the Service, including resale, sublicensing, reverse engineering, copying, and creating derivative works, restricting the scope of permissible commercial and technical…
📍 § 4 (Your Use of the Service and Restrictions)Jump to exact text → - Subprocessors & data sharing
“(g) Bulk Data Transfers : You confirm that you are not a covered person and will not engage in any covered data transaction, including a prohibited transaction or restricted transaction, or otherwise share or transfer, any bulk U.S. sensitive personal data wit…”
This segment obligates the user to confirm they are not a covered person and will not engage in prohibited or restricted bulk data transactions involving U.S. sensitive personal data with countries of concern, incorporat…
📍 § 4 (Your Use of the Service and Restrictions)Jump to exact text → - Moderation & enforcement
“(f) Export Controls : You hereby represent, warrant, and covenant that: (i) you understand and acknowledge that components of the Service may be subject to export, re-export, and import restrictions under applicable law; (ii) you will not use the Service in a…”
This segment imposes representations, warranties, and covenants on the user regarding compliance with U.S. export control laws, prohibiting use of the Service in sanctioned jurisdictions or by sanctioned persons, creatin…
📍 § 4 (Your Use of the Service and Restrictions)Jump to exact text → - Moderation & enforcement
“(e) Communications Compliance : You acknowledge that (i) you are exclusively responsible for and control the timing, content, and distribution of such communications; and (ii) all such communications comply with all applicable laws and regulations, including t…”
This segment places exclusive responsibility on the user for the timing, content, and distribution of communications sent through the Service, and obligates the user to ensure such communications comply with applicable l…
📍 § 4 (Your Use of the Service and Restrictions)Jump to exact text → - Moderation & enforcement
“(a) Account and Use of Service : You may use your Zapier Account and the Service only in compliance with (i) all applicable laws, regulations, and applicable third-party terms; (ii) these Terms, the Documentation; and (iii) any user and usage limits applicable…”
This segment restricts use of the Zapier Account and Service to compliance with applicable laws, regulations, third-party terms, Zapier's Terms and Documentation, and applicable usage limits, imposing binding compliance…
📍 § 4 (Your Use of the Service and Restrictions)Jump to exact text →
+ 1 more verified clause of this kind on this platform, cited in full in the report.
What the policies actually cover
13 topics- Product telemetry & usage tracking1 protective5 clauses
- Advertising & tracking11 clauses
- Sensitive data (biometric, location, health)1 clause
- Children's data1 clause
- Government & law-enforcement disclosure1 protective1 clause
- Trains by default, opt-out available2 clauses
- Damages & liability cap6 clauses
- Indemnity direction2 protective3 clauses
- Terms can change at any time1 protective3 clauses
- Deletion rights & post-termination survival1 protective1 clause
- Auto-renewal & cancel window3 clauses
- Feedback ownership1 clause
- Conduct restrictions2 obligations2 clauses
76 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the policy document, § 1 (Definitions) addresses how long content is retained, and the Terms of Service, § 7 (Proprietary Rights and Improving the Service) addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
The policy document, § 7 (Proprietary Rights and Improving the Service) describes rights the platform takes in user content, and the Privacy Policy, Privacy Policy › “TikTok” describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.
The Terms of Service, § 7 (Proprietary Rights and Improving the Service) describes a way to decline model training, and the policy document, § 1 (Definitions) states that terms differ by plan or tier. Whether the opt-out applies on every tier is determined by those clauses together — read both before relying on the opt-out.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“(a) Jury Trial Waiver : You acknowledge that by agreeing to these Terms, you and Zapier each waive the right to a trial by jury.”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“In compliance with the EU–U.S. DPF, the UK Extension, and the Swiss–U.S. DPF, Zapier commits to resolve DPF Principles-related complaints about our collection and use of your personal data. Individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU–U.S. DPF, the UK Extension, and the Swiss–U.S. DPF should first contact Zapier at the contact information provided ...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“(a) Jury Trial Waiver : You acknowledge that by agreeing to these Terms, you and Zapier each waive the right to a trial by jury.”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“you will not and will not permit anyone else to: (i) sell, sublicense, distribute, transfer, or rent the Service (in whole or part), grant non-users access to the Service or use the Service to provide a hosted or managed service to others”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“(b) Prohibited Use : You shall not use or access the Service in violation of the Acceptable Use Policy. Further, you will not and will not permit anyone else to: (i) sell, sublicense, distribute, transfer, or rent the Service (in whole or part), grant non-users access to the Service or use the Service to provide a hosted or managed service to others; (ii) reverse engineer, decompile or seek to access the source co...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | worsens | HIGH | 3 |
| All applicable tiers | data retention | conditional | MEDIUM | 12 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 2 |
| All applicable tiers | indemnity liability | worsens | HIGH | 5 |
| All applicable tiers | moderation enforcement | worsens | HIGH | 8 |
| All applicable tiers | output ownership | conditional | MEDIUM | 4 |
| All applicable tiers | prompt ownership | conditional | MEDIUM | 2 |
| All applicable tiers | tier differences | worsens | HIGH | 1 |
| Free | indemnity liability | conditional | MEDIUM | 3 |
| Government | governing law disputes | conditional | MEDIUM | 1 |
| Pro / Paid | indemnity liability | conditional | MEDIUM | 2 |
| Team / Business | commercial use | conditional | MEDIUM | 2 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
legal burden changed from medium/indemnity to medium/liability limited.
“(d) Zapier’s Indemnification Obligations : If you are a paying subscriber to the Service, Zapier will defend you against any third-party claim brought against you alleging that the use of such paid Service as permitted hereunder infringes any trade secret, United States patent, copyright, or trademark right of a third party, and Zapier shall pay all costs and damages finally awarded against you by a court of competent jurisdiction as a result of any such claim; provided that you (i) promptly give written notice thereof to Zapier; (ii) give Zapier sole control of the defense and settlement of the claim; and (iii) provide to Zapier all reasonable assistance. The foregoing shall not apply to any claim based upon or arising from (a) any use of the Service outside the scope of these Terms or Acceptable Use Policy; (b) Customer Content; or (c) a combination of the Service with any content or other technology not provided by Zapier. If Zapier reasonably believes that the Service may infringe upon a third party's intellectual property rights, then Zapier may, at its sole option and expense (1) obtain a license that permits you to continue using the Service; (2) modify the Service to make the Service non-infringing without materially reducing its functionality; or (3) replace the Service with a non-infringing, functionally similar alternative. If none of the foregoing are commercially reasonable, in Zapier’s sole discretion, Zapier may terminate the applicable Service and issue you a pro-rata refund of Fees for a Service not provided.”Before citation
“(d) Beta Release : Zapier may offer optional Beta Releases. Zapier may terminate or you may cease your use of Beta Releases at any time and for any reason. Beta Releases may be inoperable, incomplete, or include features never released. Notwithstanding anything else in these Terms, Zapier offers no warranty, indemnity, or support for Beta Releases. Information regarding a private Beta Release shared with you constitutes Zapier’s Confidential Information under Section 11 above. Certain Beta Releases may include Supplemental Terms which apply in addition to these Terms. In the event of a conflict between these Terms and the Supplemental Terms, the Supplemental Terms shall govern for that specific Beta Release.”After citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“(b) Protection and Use of Confidential Information : The Receiving Party will (i) take at least reasonable measures to prevent the unauthorized disclosure or use of Confidential Information, and limit access to those employees, affiliates, and contractors who need to know such information in connection with the Service, provided, they are bound to confidentiality obligations at least as restrictive as those in these Terms; and (ii) not use or disclose any Confidential Information of the Disclosing Party for any purpose outside the scope of the Service and these Terms. Nothing above will prevent either party from sharing Confidential Information with financial and legal advisors; provided, such advisors are bound to confidentiality obligations at least as restrictive as those in these Terms.”Open timeline citation
Latest stance: platform claims or reserves rights on moderation enforcement
“(g) Termination and Suspension by Zapier : We reserve the right to terminate or suspend your Zapier Account and/or our Service to you at any time and for any reason upon notice to you. If we terminate or suspend your Zapier Account without cause, we will refund a prorated portion of your monthly prepayment. We will not refund or reimburse you if we terminate your Zapier Account for cause, including (without limitation) for a violation of these Terms or the Acceptable Use Policy.”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“(a) Confidential Information : Each party ("Disclosing Party") may disclose Confidential Information to the other party ("Receiving Party") in connection with the Service. "Confidential Information" is anything that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, as well as non-public business, product, product roadmap, technology, and marketing information. If something is labeled "Confidential," that is a clear indicator to the Receiving Party that the material is confidential. Notwithstanding the above, Confidential Information does not include information that (i) is or becomes generally available to the public without breach of any obligation owed to the Disclosing Party; (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (iii) is received from a third party without breach of any obligation owed to the Disclosing Party; or (iv) was independently developed by the Receiving Party.”Open timeline citation
Latest stance: broad license on privacy data use
“(a) Account Registration and Use License : In order to access and use the Service, you must register for a Zapier Account. You must provide and maintain accurate, current, and complete Account Information. Upon your proper registering for a Zapier Account and subject to these Terms, Zapier will make the Service available during the applicable Subscription Term, solely for your own internal business purposes and in accordance with the Documentation. To the extent the Service includes SDK Components, Zapier hereby grants you a limited, non-exclusive, non-transferrable, and revocable license during the Subscription Term to download and install the SDK Components locally or into your own applications for use in connection with the Service through your Zapier Account for your internal business purposes.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-06-07· verified 2026-06-07verified once — no re-scan in 96 days
- Terms of Service:Last captured 2026-07-10· verified 2026-07-10
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↓ 125 fewer findings this quarter vs last (124 vs 249). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Zapier AI's policies — no human edits the data.
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Every finding above is a verbatim quote from Zapier AI's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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