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tier differences · Terms of Service

Grok (xAI) policy finding

“Fees; Payments; Cancellation. If you purchase any aspect of the Service, you must provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each periodic renewal until you cancel. We will charge tax when required. If your payment is not successful, we may downgrade your account or suspend your access to the Service until payment is received. You can cancel your paid subscription at any time; however, payments already made are non-refundable, except where required by law. For questions regarding payments or cancellation, please contact [support@x.ai](mailto:support@x.ai).”
Document
Terms of Service
Captured
2026-08-17
Location
Terms of Service › “[**Paid Accounts**](https://x.ai/legal/terms-of-service\#paid-accounts)”
Snapshot SHA-256
9f103a28ce6b296c34fa36b89eb8770aa88415b204cccd94d00830848e2032c4
Open captured source →

Informational only, not legal advice. Terms change; verify the source and capture date.

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