Wafer procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ Page 4 of 6 6. Serverless Zero Data Retention (ZDR) Wafer Serverless supports Zero Data Retention for every model marked ZDR supported in app.wafer.ai. When a request uses a Privacy, Enterprise, or other ZDR-enabled key, includes Wafer-ZDR: required for a ZDR-supported model, or comes from an account we explicitly grandfather into ZDR: Prompts and completions are not written to durable storage after request processing. Prompts and completions are not used for the speculative-decoding draft- model training described in Section 4. Only minimal metadata required to operate the service, bill for usage, and prevent abuse, such as token counts, timestamps, request IDs, model, and latency, may be retained longer. This ZDR commitment applies to Serverless requests where ZDR is enabled or required for a ZDR-supported model, grandfathered ZDR access, or a customer agreement that explicitly says it applies. Other Wafer inference API products may have di ff erent retention terms by product, endpoint, or contract. 7. Sharing and Disclosure We share data only as needed to run the service: Infrastructure providers. We run inference on cloud and hardware partners under contractual con fi dentiality and data protection terms. These providers process data only on our instructions. Payment and business tools. We share limited data with our payment processor, billing platform, and business communications tools. Legal requests. We may disclose data to comply with valid legal process, to protect our rights or property, or to protect the safety of users or the public. ” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “We retain only the operational metadata needed to run, secure, and bill the service. Other inference API o ff erings, including dedicated, enterprise, or custom endpoints, may have di ff erent retention terms based on the product, endpoint con fi guration, or customer agreement that applies to that service. Operational metadata (token counts, latency, error codes, and related service diagnostics) may be retained longer for billing reconciliation, capacity planning, service security, and abuse prevention. Account and billing records are retained for as long as your account is active and for the period required by applicable tax and accounting laws after closure. ” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “Business transfers. If Wafer is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to this policy. We do not sell personal data, and we do not share prompts or completions with advertisers or data brokers. ” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ You may cancel a Wafer Pass subscription at any time from your account or by contacting us. Cancellation stops future renewals; your subscription remains active for the remainder of the already-paid billing period.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Refunds. Wafer Pass fees are charged in advance for the upcoming billing period and are generally non-refundable, including for unused quota or unused portions of a billing period after cancellation. We may, at our discretion, issue prorated or full refunds in cases of duplicate charges, our own service errors, or where required by applicable law. Overage charges, once incurred, are non-refundable.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Concurrency limit. Wafer Pass enforces a per-account concurrency limit of 3 in-flight inference requests at any given time. Requests beyond this limit may be queued or rejected until earlier requests complete.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Taxes are your responsibility unless we are legally required to collect them. You authorize Wafer and our payment processor to charge your payment method for all fees and applicable taxes.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Wafer Pass is offered on weekly, monthly, or yearly billing intervals. Each interval renews automatically at the start of the next period at the then-current price unless you cancel before renewal. Prices, included quotas, supported models, and overage rates may change as we iterate; we will give reasonable notice for material changes that affect your existing subscription before they take effect.” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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