Vidu procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ We implement appropriate safeguards in compliance with applicable laws to ensure the security and confidentiality of your Information. Information transfers are conducted based on lawful grounds, such as user consent or contractual necessity, as required by local regulations. By using Vidu, you acknowledge and consent to the transfer, storage, and processing of your Information in these jurisdictions for the purposes outlined in this policy.” | Captured 2026-08-12Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ For individuals in the European Economic Area (EEA), Switzerland, the United Kingdom, Serbia, and other jurisdictions with similar data protection requirements, Information may be transferred outside these regions. To ensure adequate protection, we rely on the European Commission’s Standard Contractual Clauses (SCCs), and where necessary, implement additional supplementary measures to ensure an appropriate level of protection for such transfers.” | Captured 2026-08-12Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Vidu operates globally and may transfer Information across borders, including within the Vidu group and to third-party service providers or selected partners. These entities may store, process, or access your Information in jurisdictions that may have different data protection laws and regulatory frameworks than your country of residence, potentially offering a lower level of protection. In particular, your Information may be stored in Singapore and processed in other jurisdictions, including China, where certain technical processing activities may be carried out by authorised personnel or service providers.” | Captured 2026-08-12Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ To help safeguard your Information, we encourage you to take precautions, such as using a strong password, protecting it from unauthorized use, and avoiding the reuse of login credentials across multiple services. If you suspect any security issues related to your Account, please contact us immediately.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Business Transactions. In the event of a corporate restructuring, merger, asset sale, acquisition, bankruptcy, or similar transaction, we may share your Information with relevant third parties involved in the process. This is in our legitimate interest to ensure business continuity and compliance with legal obligations.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Professional Advisors. We may share Information with auditors, legal counsel, accountants, and other professional advisors as necessary for compliance, financial reporting, and business operations.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We may share your Information with third parties as described in this Policy, including the following categories:” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Certain Services may include or provide access to content, data, information, applications, features, or materials from third parties (“Third-Party Materials”), offer links to third-party websites, or allow the use of third-party services. If you use any Third-Party Materials or services through our Services (including those offered jointly with third parties), the third party's terms will govern your relationship with them.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Other Third Parties, Including Other Users. We may disclose your Information to third parties at your request or direction. This includes interactions through social media widgets, third-party login integrations, purchases made via the Services, email or calendar account interactions, or when you choose to share content or make outputs visible to others. Such sharing is based on contractual necessity, our legitimate interest in providing integrated Services, or your explicit consent.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ You may register your Account using a valid third-party account ("Third-Party Account") from an app store or marketplace (e.g., Apple App Store, Google Play). By using a Third-Party Account, you authorize Vidu to access your Third-Party Account per its applicable terms. Your relationship with third-party service providers is governed solely by your agreements with them.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Vendors and Service Providers. To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors, and other information technology providers. Pursuant to our instructions, these parties will access, process, or store Information only in the course of performing their duties to us. Specifically, we may share certain types of data with the following third-party service providers:” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ NetEase Review Used for content review https://dun.163.com/clause/privacy# Sensors Data Used for user behavior data analysis https://www.sensorsdata.cn/compliance/privacy.html# AWS Data storage https://aws.amazon.com/compliance/data-privacy/?nc1=h_ls ActiveCamp Used for notifications https://www.activecampaign.com/legal/privacy-policy Shumei Used for user content review https://www.ishumei.com/legal/cn/privacy.html Stripe Used for payment processing https://stripe.com/zh-us/privacy Apple Pay Used for payment processing https://www.apple.com/legal/privacy/data/en/apple-pay/ Google Pay Used for payment processing https://policies.google.com/privacy Adjust Used for user behavior data analysis https://www.adjust.com/terms/privacy-policy EngageLab Used for notifications https://www.engagelab.com/license/privacy Shiply Disable the restricted activity/specific module https://privacy.qq.com/policy/tencent-privacypolicy Bugly Collect application crash data https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56 Volcano Engine Used for user behavior data analysis https://www.volcengine.com/docs/6285/72216 MINIMAX Used for generating video dubbing, voiceover, or subtitles. https://www.minimaxi.com/audio/doc/privacy-policy.html Gemini Provide AI-powered conversational generation services. https://policies.google.com/privacy GLM Provide AI-powered conversational generation services. https://docs.bigmodel.cn/cn/terms/privacy-policy Qwen Provide AI-powered conversational generation services. https://terms.alicdn.com/legal-agreement/terms/privacy_policy_full/20231011201849846/20231011201849846.html ” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Company Group. We share your Information with our affiliates and entities within our corporate group for internal administration, operational support, and to fulfill our contractual obligations to you. This is in our legitimate interest to efficiently manage our business and provide seamless Services.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Advertising Partners. We work with third-party advertising partners who display ads on our Services or assist in ad delivery.” | Captured 2026-08-12Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Legal Compliance and Security. We may disclose your Information to comply with applicable laws, regulatory requirements, law enforcement requests, judicial orders, or legal proceedings. Additionally, we may share Information to enforce our Terms of Service , prevent fraud, and protect the security and integrity of our business, employees, and users. This is in our legitimate interest to safeguard our Services and ensure compliance with legal obligations.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ We may offer free trials, promotional discounts, or introductory pricing at our discretion. If you receive a trial or promotional offer, you agree that, unless you cancel before the end of the trial or promotional period, your Subscription will automatically convert to a paid Subscription at the standard rate applicable at the time of renewal.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ You may cancel or manage your Subscription at any time through the subscription settings of the platform where you originally subscribed. The cancellation process may vary depending on the platform you used for your purchase:” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ For Apple App Store users. Go to Settings > [Your Name] > Subscriptions on your Apple device, select the Vidu subscription, and tap Cancel Subscription.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ For Google Play users. Open the Google Play Store, go to Menu >Payments & Subscriptions, select the Vidu subscription, and tap Cancel Subscription.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ You may choose to access certain Paid Services through a subscription model (“Subscription”), which may be offered on a monthly, or annual basis. Subscription fees are billed in advance and automatically renewed at the end of each billing cycle unless you cancel your Subscription before the renewal date. By purchasing a Subscription, you authorize us (or the applicable third-party platform, such as the Apple App Store or Google Play) to charge the relevant subscription fees to your designated payment method. Failure to cancel your Subscription before renewal will result in automatic charges for the next billing cycle, which are non-refundable.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Paid Services. Certain features, content, or functionalities within Vidu may be offered as premium services requiring a fee (“Paid Services”), typically available through in-app purchases. Upon successful completion of an in-app purchase, the Paid Services are made available to you, and our contractual obligation is deemed fulfilled. Paid Services are provided on an “as-is” basis, and unless otherwise required by applicable law, they are non-refundable and non-transferable. Unless explicitly stated otherwise, Paid Services are one-time purchases and do not entitle you to ongoing access, updates, or additional features beyond what was initially provided. We reserve the right to discontinue, modify, or replace Paid Services at our sole discretion without liability to you.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Correction of Erroneous Credits. You acknowledge and agree that if any Credits or other entitlements are issued in error due to system failure or manifest misapplication of rules, the Company reserves the right to unilaterally correct such errors, including by deducting the mistakenly issued Credits.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ For other platforms or payment providers. Please refer to the subscription management section of the respective platform or contact their customer support for detailed instructions on how to cancel.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Cancellation will take effect at the end of the current billing cycle, and you will continue to have access to the Subscription benefits until that time. Subscription fees for the current billing cycle are non-refundable, and cancellation does not entitle you to a refund or credit for any unused portion of the Subscription period.” | Captured 2026-08-12Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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