data retention · Privacy Policy

Vesence policy finding

“ Considering the nature and purpose of the personal data processing, i.e., that each processing is instantaneous, no personal data is stored, resulting in no retention beyond the ongoing deletion performed within the Services, except for personal data included in prompts in so-called "agents" created by the Customer (only applicable to the Vesence Web Application), which will be retained until deleted by the Customer. However, the Customer may choose to activate Cloud agents, as made available to the Customer in the Vesence Web Application, in order to store conversation information and uploaded files between sessions. This functionality is optional and not activated by default, unless actively chosen by the Customer. The Customer may at any time choose to deactivate Cloud agents. If activated by the Customer, conversation information and uploaded files are retained for later sessions until (i) deleted by the Customer, (ii) the Customer deactivates Cloud agents, (iii) ceases to use the Services, or (iv) requests that such data is removed. The data is stored in Vesence's Microsoft Azure environment. Unless otherwise explicitly stated, the terms and conditions of the Agreement apply in relation to Cloud agents, including in relation to non-use of data to train AI models and tenant isolation. Notwithstanding the foregoing, where Usage-Based Pricing is enabled for the Customer, personal data necessary to display Vesence Credit consumption will be retained for the duration of the Agreement or until Customer requests it to be deleted.”

Document

Privacy Policy

Captured

2026-09-25

Location

Privacy Policy › “6 . Retention”

Snapshot SHA-256

86e483e706e983a93dba6496d2889b196dd945ead00746fef20112d944c8fd0d

Informational only, not legal advice. Terms change; verify the source and capture date.